--- description: Avaliações detalhadas do LogMeIn Resolve com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o LogMeIn Resolve com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: LogMeIn Resolve - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Cibersegurança](/directory/1035/cybersecurity/software) > [LogMeIn Resolve](/software/2055969/goto-resolve) # LogMeIn Resolve Canonical: https://www.getapp.pt/software/2055969/goto-resolve Page: 1 / 10\ Seguinte: [Next page](https://www.getapp.pt/software/2055969/goto-resolve?page=2) > Projetado com as PMEs atuais em mente, o GoTo Resolve é um software de suporte de TI completo criado para ajudar profissionais de TI a otimizar o suporte técnico, reunindo as ferramentas necessárias para engajamento, identificação e rápida correção de problemas. > > Verdict: Rated **4.4/5** by 216 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 216 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: GoTo - **Location**: Orem, EUA - **Founded**: 2003 ## Commercial Context - **Preço inicial**: 23,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português - **Available Countries**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, Filipinas, França, Irlanda, Itália, Malásia, Nova Zelândia, Reino Unido, Singapura, Índia ## Recursos - AI Copilot - AI Text Generation - AI Text Summarization - API - Acesso a múltiplos monitores - Acesso offline - Acesso para Celular - Acesso remoto e monitoramento - Acesso sem supervisão - Acompanhamento de atividades - Active Directory - Activity Feed - Agendamento - Agendamento da sincronização - Agendamento de manutenção - Agendamento de tarefas - Alerta em tempo real - Alertas/notificações - Alerts/Escalation - Android Support ## Integrations (12 total) - Acronis Cyber Protect - ConnectWise PSA - Dynamics 365 - Freshdesk - Freshservice - HaloPSA - JIRA Service Management - Microsoft Intune - Microsoft Teams - SentinelOne - ServiceNow IT Service Management - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Cibersegurança](https://www.getapp.pt/directory/1035/cybersecurity/software) ## Categorias relacionadas - [Software de Cibersegurança](https://www.getapp.pt/directory/1035/cybersecurity/software) - [Software de Gestão de Dispositivos Móveis](https://www.getapp.pt/directory/613/mobile-device-management/software) - [Programas antivírus](https://www.getapp.pt/directory/2307/anti-virus/software) - [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software) - [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11641 reviews) 2. [Zoho Assist](https://www.getapp.pt/software/9913/zoho-assist) — 4.7/5 (1495 reviews) 3. [AnyDesk](https://www.getapp.pt/software/120039/anydesk) — 4.6/5 (1798 reviews) 4. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24219 reviews) 5. [NinjaOne](https://www.getapp.pt/software/108129/ninjaone) — 4.7/5 (298 reviews) ## Avaliações ### "Great Supporting tool via remote" — 4.0/5 > **YagneshKumar** | *13 de dezembro de 2017* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: Go to Assist offers a wide variety of feature, First; with unlimited live end-user support- with one click i am able to convert a phone session with a customer into an online support session. Secondly, Session Reporting where i am able to jot down notes during the session, track my time spent, and more importantly record my session and download them for archiving and training purposes. Third, I am able to transfer files securely to my customer's pc and diagnose the issue. Fourth, GoToAssist has a dynamic remote support, where it enables multi-sessions for up to eight customers at a single time, transfer, files and reboot/reconnect if need be. Last but not Least, GoToAssist offers a trail version for users who want to test the software. > > **Desvantagens**: The lack of support, There were times when i had questions about the new features or even basic support for GoToAssist but thier customer support isn't sufficient to respond back in time, or it takes time for them to return to my messages via email. > > Ability to transfers files, record sessions, connect more than one end-user, chat option to take notes for the issues and much more ----- ### "Would recommend for regular remote support" — 4.0/5 > **Ben** | *12 de maio de 2022* | Produção audivisual | Recommendation rating: 7.0/10 > > **Vantagens**: Remote support works well, good tools for setting up support sessions, plenty of logging options. > > **Desvantagens**: It's a bit more expensive than some other comparable solutions I've used but it's worth the money for longer term users. ----- ### "Don't like Goto Resolve" — 2.0/5 > **Nimesh** | *26 de abril de 2023* | Serviços e tecnologia da informação | Recommendation rating: 0.0/10 > > **Vantagens**: reporting. > > **Desvantagens**: very slow and there are times program can not find asset > > poor ----- ### "Premier Desktop Remote-in Application" — 5.0/5 > **Shae** | *12 de dezembro de 2018* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Quick and easy to learn with minimal to no learning curve for new users. Same goes for end-users when working with clients. Easy to navigate and open several sessions allowing a single user to simultaneously remote into multiple computers. This product has been integral in troubleshooting issues for clients, updating our software solutions remotely, looking at computers specs and watching client daily operations to allow for effective communication. > > **Desvantagens**: No cons to report at this time. As I'm always looking to reduce costs, I regularly look at other vendors. I have not been able to find a comparable product at a lower price point. As such, we will be sticking with GoTo Assist for the foreseeable future. ----- ### "best of the best cloud based remote desktop Tool" — 5.0/5 > **Giridhar** | *28 de março de 2019* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The Most I like in GoToAssist is: 1. We can easily connect using remote desktop and secure 2. We can Access and Control unattended computers 3. Can Send files using this tool 4. Can Control PC and Apple MAC computers 5. Inbuilt Chat option 6. Real time customer Support > > **Desvantagens**: If I can get it for free for a lifetime then there'll be no dislikes about this tool :D > > I have been using GoToAssist to provide technical support to my clients mostly and it helps me a lot in resolving all the issues in real time as it's a cloud based remote desktop tool. I was using this tool since 2012 and as of now resolved nearly more than 5000 customer and clients technical issues without any delay. Thanks a lot to this tool as it's always helps me a lot in delivering customer's business on time :) ----- Page: 1 / 10\ Seguinte: [Next page](https://www.getapp.pt/software/2055969/goto-resolve?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2055969/goto-resolve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data