---
description: Avaliações detalhadas do Hippo com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Hippo com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hippo - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [Hippo](/software/2056592/hippo)

# Hippo

Canonical: https://www.getapp.pt/software/2056592/hippo

> Hippo é um pacote de automação que ajuda as empresas a melhorar a retenção de clientes, automatizando o suporte e o engajamento com o cliente por meio de engajamentos omnichannel, incluindo bots, bate-papo ao vivo, chamadas telefônicas, WhatsApp, SMS, e-mails, notificações por push e pop-ups no aplicativo na estratégia de marketing.
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Probabilidade de recomendação**.

-----

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.8/5** | 4 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: JungleWorks
- **Location**: San Francisco, EUA
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 17,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: espanhol, francês, hindi, inglês, malaio, português, português do Brasil, português europeu, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more

## Recursos

- API
- Acesso para Celular
- Autoresponders
- Bate-papo com o consumidor em tempo real
- Bate-papo proativo
- Bate-papo/Mensagens instantâneas
- Compartilhamento de arquivos
- Compartilhamento de tela
- Gerenciamento de contatos
- Histórico de transcrições/chat
- Imagem de marca personalizável
- Real-Time Analytics
- Relatórios e análise de dados
- Respostas predeterminadas
- Third-Party Integrations

## Integrations (5 total)

- Jugnoo
- Panther
- Plivo
- Shopify
- Yelo

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)

## Alternativas

1. [WhatsApp](https://www.getapp.pt/software/2035411/whatsapp) — 4.7/5 (16359 reviews)
2. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24103 reviews)
3. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews)
5. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Avaliações

### "Highly Recommend\!" — 5.0/5

> **Meghan** | *2 de abril de 2025* | Roupa e moda | Recommendation rating: 10.0/10
> 
> **Vantagens**: Hippo was a great resource our company added. It was easy to use and exactly what we were looking for.
> 
> **Desvantagens**: The installation process was a little long and frustrating because of our specific types of computers/software.

-----

### "good conversational plattaform" — 4.0/5

> **crasue** | *28 de junho de 2021* | Artes e artesanato | Recommendation rating: 8.0/10
> 
> **Vantagens**: the Customizable Chat Bots, the chance to have a 14 day trial , the pricing is affordable for all the features you can use through hippo, the use of tags is useful , and the options for the metrics too
> 
> **Desvantagens**: till now, i haven't got any problems or something i dislike about it
> 
> it has helped me with my customers to stay conected, saved me time  in my bussines hours , and catch the attention of new customers

-----

### "user not-so-friendly" — 5.0/5

> **Avaliador Verificado** | *27 de fevereiro de 2020* | Gestão de organizações sem fins lucrativos | Recommendation rating: 6.0/10
> 
> **Vantagens**: I liked that it was easy enough to manage vehicle repairs that my department was using daily
had in depth detail about maintenance for a vehicle vs. general repairs
> 
> **Desvantagens**: didn't seem to be too user-friendly. took too many "clicks" to get to where you wanted to go. It could've used an upgrade, like an A.I type fill-in the blank.
> 
> overall, I'm 50/50 on this program, although I didn't have enough time of continuous use on it

-----

### "Hippo" — 5.0/5

> **Scott** | *19 de maio de 2019* | Gestão de organizações sem fins lucrativos | Recommendation rating: 10.0/10
> 
> **Vantagens**: Ease of use with no issues when downloading and low/no price.
> 
> **Desvantagens**: None that have come up since using this product.

## Links

- [View on GetApp](https://www.getapp.pt/software/2056592/hippo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/hippo/> |
| en-AE | <https://www.getapp.ae/software/2056592/hippo> |
| en-AU | <https://www.getapp.com.au/software/2056592/hippo> |
| en-CA | <https://www.getapp.ca/software/2056592/hippo> |
| en-GB | <https://www.getapp.co.uk/software/2056592/hippo> |
| en-IE | <https://www.getapp.ie/software/2056592/hippo> |
| en-NZ | <https://www.getapp.co.nz/software/2056592/hippo> |
| en-SG | <https://www.getapp.sg/software/2056592/hippo> |
| en-ZA | <https://www.getapp.za.com/software/2056592/hippo> |
| pt | <https://www.getapp.com.br/software/2056592/hippo> |
| pt-PT | <https://www.getapp.pt/software/2056592/hippo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Portugal oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.pt","url":"https://www.getapp.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.pt/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Hippo","description":"Hippo é um pacote de automação que ajuda as empresas a melhorar a retenção de clientes, automatizando o suporte e o engajamento com o cliente por meio de engajamentos omnichannel, incluindo bots, bate-papo ao vivo, chamadas telefônicas, WhatsApp, SMS, e-mails, notificações por push e pop-ups no aplicativo na estratégia de marketing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7f1f4075-b71d-4d73-ace4-ccfdbfe65e0c.png","url":"https://www.getapp.pt/software/2056592/hippo","@id":"https://www.getapp.pt/software/2056592/hippo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.pt/software/2056592/hippo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Chat ao Vivo","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Hippo","position":3,"item":"/software/2056592/hippo","@type":"ListItem"}]}]}
</script>