Sobre o Missive

O Missive é uma ferramenta de caixa de entrada e bate-papo que ajuda as equipes a colaborar por e-mail, SMS, WhatsApp, Twitter e outros canais de comunicação. A caixa de entrada oferece uma experiência colaborativa que prioriza os negócios.

Preços a partir de:

14,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Dispositivos

Porte da empresa

P M G

Mercados

Canadá

Idiomas

inglês

Preços a partir de:

14,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Imagens

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Recursos

Total de recursos do Missive: 69

  • @menções
  • API
  • Acesso para Celular
  • Acompanhamento de atividades
  • Alertas/notificações
  • Alertas/transferência
  • Análise de dados em tempo real
  • Armazenamento de documentos
  • Arrastar e soltar
  • Atualização em tempo real
  • Banco de dados de contatos
  • Banco de dados de funcionários
  • Banco de dados do cliente
  • Bate-papo ao vivo
  • Bate-papo em tempo real
  • Bate-papo/Mensagens instantâneas
  • CRM
  • Caixas de entrada compartilhadas
  • Calendário de eventos
  • Campos personalizáveis
  • Chuva de ideias
  • Comentários/notas
  • Compartilhamento de arquivos
  • Comunicados sob demanda
  • Comunicação multicanal
  • Controles/permissões de acesso
  • Edição em tempo real
  • Feed de notícias/atividades
  • Ferramentas de colaboração
  • Fotos dos funcionários
  • Gerenciamento de contatos
  • Gerenciamento de documentos
  • Gerenciamento de e-mails
  • Gerenciamento de reuniões
  • Gerenciamento de tickets de suporte
  • Gestão da comunicação
  • Gestão de assinaturas
  • Gestão de caixa de entrada
  • Gestão de calendários
  • Gestão de modelos
  • Gestão de projetos
  • Gestão de tarefas
  • Gestão de tíquetes
  • Gestão do fluxo de trabalho
  • Histórico do cliente
  • Integração de bate-papo interno
  • Integração de redes sociais
  • Integrações de terceiros
  • Lembretes
  • Listas de tarefas
  • Logon único
  • Marcação
  • Modelos de e-mails
  • Modelos personalizáveis
  • Múltiplas contas de usuário
  • Notificações em tempo real
  • Painel de atividades
  • Pesquisa e filtro
  • Rastreamento de edição
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Respondedores automáticos
  • Respostas predeterminadas
  • Roteamento
  • Segurança de SSL
  • Sincronização de calendários
  • Sistema de calendário ou lembretes
  • Transferência de arquivos
  • Videoconferência

Alternativas

Front

4,5
#1 alternativa ao Missive
O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.),...

Slack

4,7
#2 alternativa ao Missive
O Slack é um espaço de trabalho único que conecta os usuários às pessoas e ferramentas com as quais eles trabalham...

Zendesk

4,4
#3 alternativa ao Missive
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success,...

Hiver

4,7
#4 alternativa ao Missive
Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes...

Avaliações

Classificação geral

4,8 /5
(39)
Relação qualidade/preço
4,7/5
Recursos
4,7/5
Praticidade
4,7/5
Suporte ao cliente
5,0/5

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Exibindo 5 avaliações de 39
Elizabeth G.
Classificação geral
  • Setor: Imóveis comerciais
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Loving and Growing with Missive

Avaliado em 31/10/2019

Overall Missive has exponentially improved out workflow and operations. Our team is much more...

Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.

Vantagens

We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.

Desvantagens

Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

Alternativas consideradas

Front

Razões para escolher o Missive

Having new and different employees logging in to different Gmail accounts was too confusing and inconvenient. Managers could not oversee. Things were easily missed.

Software anterior

Google Workspace

Razões para mudar para o Missive

Missive is true shared email, chat, and collaboration. Most other shared email platforms are also trying to shove their CRM features down your throats, which we definitely did not need.
Isaak D.
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Missive for the win!

Avaliado em 02/06/2021

Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea...

Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Vantagens

We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that.

But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling.

We were driven to find a common collaborative inbox tool for the team as Intercom wasn't working as well as we needed (we still use it for outbound messages), plus we get lots of messages from other channels and for other reasons beyond support - like sales.

It also works well with PipeDrive - seeing that PD was using it themselves was reassuring, although it would be *excellent* if they shared some of the internal integration learnings with the PD integration off the shelf (it does the job, but only just)

Desvantagens

There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform.

We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.

Alternativas consideradas

Front

Razões para escolher o Missive

Intercom's collaborative Inbox loses a lot of formatting and attachment when bouncing emails around. It isn't a genuine email handler and also didn't allow us to use it for emails and other incoming messaging gracefully.

Software anterior

Intercom

Razões para mudar para o Missive

Front was tested for some months but it isn't a tight enough integration with Gmail - after some weeks of using it and then heading back into my Gmail Inbox, it was a mess, although my Front Inbox was neat, it wasn't being reflected in Gmail perfectly - very frustrating. Plus it's much, much more expensive than Missive.
Patrick F.
Classificação geral
  • Setor: Software
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Missive is one of if not the best App I have ever used - and I test and set up Apps every day!

Avaliado em 14/04/2022

A total pleasure. If only every SaaS product/company was as awesome as Missive!

A total pleasure. If only every SaaS product/company was as awesome as Missive!

Vantagens

The fact that Missive allows you to see and reply to comms received on pretty much any channel you can think of is a total game changer! And you can create message templates with custom variables that you can use in any of your messages on any channel! I was pretty blown away that for a really affordable price I could set up live chat on not one but two websites - and get it set up in 5 minutes!

Desvantagens

The only thing I think Missive could add to take it to the next level would be easy to set up email sequences with variables that stop sending automatically when the recipient replies (a la Mixmax). Apparently you can kind of do this via rules but it won't stop sending automatically if the recipient replies I believe.

Alternativas consideradas

Front

Razões para escolher o Missive

To bring all my communication channels into one place and save me a bunch of time and help me to avoid replying slowly to messages.

Razões para mudar para o Missive

Because it's "awesome-er" and also super affordable for it's feature set.

Resposta do Missive

Thanks!

Laura B.
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Missive Review

Avaliado em 23/10/2019

A great resource when working with many different types of email platforms and communication...

A great resource when working with many different types of email platforms and communication platforms.

Vantagens

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

Desvantagens

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

Jimmy G.
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Mail Management / Shared Inbox Software

Avaliado em 19/01/2022

We are a very small team and were desperately seeking some inexpensive software that helped us...

We are a very small team and were desperately seeking some inexpensive software that helped us manage our customer email inquiries. All the other tools I've tried were overkill (ticketing, etc.) for our needs.
Whis this software you can not only handle your customer emails but you private emails can be managed as well and at the very same place. No switching software anymore for different email needs...

Vantagens

This software has a very nice design, works without any flaws, is very responsive/fast, and has a very affordable price. Cheaper than ANY comparable tool I found so far!
Customer support ist extremely quick and helpful and all in all it was relatively easy to setup our processes.
This is one of the rare examples for a software that I actually like to pay for because I think they deserve my money! (I even took the time to write this Review...)

Desvantagens

Haven't really found some negative points yet, but I am a new customer. You cannot understand every aspect of the software without reading about it in the help system. But you can try out everything and then delete your experiments after that, which is very positive.

Exibindo 5 avaliações de 39 Leia todas as avaliações

Perguntas frequentes sobre o Missive

Abaixo estão algumas perguntas frequentes sobre o Missive.

O Missive oferece os seguintes planos de pagamento:

  • A partir de: 14,00 US$/mês Ver planos de pagamento
  • Modelo de preços: Versão gratuita, Assinatura
  • Avaliação gratuita: Não disponível

Os clientes habituais do Missive são:

Profissional autônomo, 2-10, 11-50, 51-200

O Missive está nos seguintes idiomas:

inglês

O Missive é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Missive se integra com os seguintes aplicativos:

Asana, ChargeDesk, ClickUp, Dropbot, FullContact, Google Drive, HubSpot CRM, Pipedrive, Shopify, Todoist, Trello, Zapier

O Missive oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Missive.