--- description: Avaliações detalhadas do ALICE com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ALICE com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ALICE - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão Hoteleira](/directory/592/hotel-management/software) > [ALICE](/software/2057708/alice) # ALICE Canonical: https://www.getapp.pt/software/2057708/alice Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/2057708/alice?page=2) > ALICE é uma plataforma de gestão de hotéis desenvolvida para todos os tipos de hotéis, desde hotéis boutique e propriedades independentes até grandes redes. Oferece integração com investimentos em tecnologia existentes, permitindo que os hotéis automatizem fluxos de trabalho, aumentem as margens reduzindo despesas e melhorem a satisfação dos hóspedes. > > Verdict: Rated **4.6/5** by 16 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 16 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ALICE - **Location**: New York, EUA - **Founded**: 2013 ## Commercial Context - **Preço inicial**: 6000,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, México, Reino Unido ## Recursos - Acesso para Celular - Agendamento - Agendamento de manutenção - Estadia prolongada - Gerenciamento de fornecedores - Gestão da experiência do hóspede - Gestão da manutenção - Gestão da recepção - Gestão de funcionários - Gestão de inspeções - Gestão de pedidos de trabalho - Gestão de spas/atividades - Gestão de tarefas - Gestão de tarefas domésticas - Gestão preventiva - Lembretes - Múltiplas propriedades - Para aluguéis de férias - Programa de fidelidade - Propriedade única ## Opções de suporte - Bate-papo ## Category - [Sistemas de Gestão Hoteleira](https://www.getapp.pt/directory/592/hotel-management/software) ## Categorias relacionadas - [Sistemas de Gestão Hoteleira](https://www.getapp.pt/directory/592/hotel-management/software) - [Software de Gestão Hoteleira](https://www.getapp.pt/directory/81/hospitality-property-management/software) - [Programas de Manutenção Preventiva](https://www.getapp.pt/directory/1127/preventive-maintenance/software) - [Software para Motéis](https://www.getapp.pt/directory/3655/motel/software) ## Alternativas 1. [Hostaway](https://www.getapp.pt/software/106989/hostaway) — 4.8/5 (1552 reviews) 2. [eZee Absolute](https://www.getapp.pt/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 3. [Erbon Hospitality](https://www.getapp.pt/software/2067146/erbon) — 4.8/5 (72 reviews) 4. [Guesty](https://www.getapp.pt/software/112215/guesty) — 4.4/5 (473 reviews) 5. [WebRezPro](https://www.getapp.pt/software/104003/webrezpro) — 4.6/5 (217 reviews) ## Avaliações ### "A for Alice" — 5.0/5 > **Avaliador Verificado** | *30 de junho de 2022* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: Effective. Easy to use and a good and fast way to get in contact with the guests. Efficient. > > **Desvantagens**: Alice, is not missing anything. I have used it for the past two-three weeks, and there has been no error in using Alice. ----- ### "A must for ticketing tool" — 4.0/5 > **Giovanni** | *5 de janeiro de 2026* | Hotelaria | Recommendation rating: 6.0/10 > > **Vantagens**: Very powerful, has a lot of functions not only for a Hotel but can probably be adjusted for other Roles > > **Desvantagens**: The integration with Oracle PMS is very unstable, it breaks 1-2 times a week, and the support takes some minutes to for fixing, there is no easy way to fix it on our side, just they can do it, and the support gets busy > > We use it for Guest communication, ticketing system, Itinerary design and Engineering tool. It worked fine. ----- ### "Great product - horrible support model" — 3.0/5 > **Avaliador Verificado** | *13 de julho de 2023* | Hotelaria | Recommendation rating: 5.0/10 > > **Vantagens**: Great features, ease of use, training employees has been simple. The application also integrates with PMS systems. > > **Desvantagens**: Terrible customer support if you have an issue. I've been back and forth with your support team for the last 6 weeks and with each update there's a new tech involved and NO RESOLUTION, no call back, no escalation. Utterly terrible support for such a useful tool. ----- ### "Straight-Forward Property Management Platform" — 5.0/5 > **Katja** | *24 de setembro de 2022* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: This product is pretty easy to use. It has all of the elements necessary to create and manage tasks for our concierge, call center, porter, housekeeping and engineer/maintenance teams. > > **Desvantagens**: As far as suggestions, if a task is created by using the "+ Guest Request" button, they don't show up under the individual unit number and have sometimes been difficult to track down. If there were a way to have all guest requests show up under a user's profile so that one doesn't have to Search Tickets to find it, that would alleviate some confusion. Another recommendation is, when reviewing a particular task under a resident's profile, if I press the back arrow, it resets the entire page and places me back on the home page and I have to search for the user again. I would recommend making it easier to return to the user profile after viewing a task. ----- ### "REVIEW FROM A CHEF CONCIERGE" — 4.0/5 > **MARIA (KOKY)** | *1 de dezembro de 2016* | Hotelaria | Recommendation rating: 7.0/10 > > **Vantagens**: From a Concierge's standpoint, it is relatively easy to learn. > > **Desvantagens**: 1) Lack of color on the screen to separate tasks by category \& importance 2) The constant bliking from tasks from other departments on my Concierge screen 3) The constant email blasts from tasks not accepted by other departments. 4) Sometimes the system will not allow you to change status of requests, nor times > > ALICE is easy to manage \& understand. For those not to tech savvy is clear to work with. I would like for it to be a little more colorful since as Concierge I manage several tasks at once. Also the bliking of tasks should not interfere with other departments nor the constant emails from tasks not accepted from other departments. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/2057708/alice?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2057708/alice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data