--- description: Avaliações detalhadas do Hatch com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Hatch com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hatch - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [Hatch](/software/2057957/hatch) # Hatch Canonical: https://www.getapp.pt/software/2057957/hatch Page: 1 / 3\ Seguinte: [Next page](https://www.getapp.pt/software/2057957/hatch?page=2) > Mensagens de texto bidirecionais, e-mail e telefone com automação para reformas residenciais. > > Verdict: Rated **3.5/5** by 40 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.5/5** | 40 Avaliações | | Praticidade | 3.5/5 | Based on overall reviews | | Suporte ao cliente | 3.5/5 | Based on overall reviews | | Relação qualidade/preço | 3.3/5 | Based on overall reviews | | Recursos | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Hatch - **Location**: Richmond, EUA - **Founded**: 2016 ## Commercial Context - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - AI Copilot - API - Acompanhamento de atividades - Agendamento de campanhas - Autoresponders - Banco de dados do cliente - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - Campanhas gota a gota - Campos personalizáveis - Chatbot - Comunicados sob demanda - Comunicação multicanal - Conversação inteligente - Envolvimento dos leads - Gerenciamento de e-mails - Gestão de call centers - Gestão de campanhas - Gestão de leads - Gestão do pipeline ## Integrations (2 total) - ServiceTitan - improveit 360 ## Opções de suporte - Email/Help Desk - Base de conhecimento - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) - [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software) - [Software para Dinamização de Leads](https://www.getapp.pt/directory/1679/lead-nurturing/software) ## Alternativas 1. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) 2. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3050 reviews) 3. [Brevo](https://www.getapp.pt/software/91466/brevo) — 4.6/5 (3445 reviews) 4. [Constant Contact](https://www.getapp.pt/software/90578/constant-contact) — 4.3/5 (2923 reviews) 5. [Marketo Engage](https://www.getapp.pt/software/990/marketo-lead-management) — 4.3/5 (710 reviews) ## Avaliações ### "Must Get Follow-up Software" — 5.0/5 > **Matthew** | *24 de abril de 2020* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: This follow up software integrates with our CRM and works flawlessly. It sends text messages and emails to lead source until they respond. This way, our cleaning company is sure to let potential customers know that we REALLY want their business. It also gives us a chance to offer further discounts or give extra attention to get the potential customer to book our home cleaning service. It is simple to use and and very useful. The support staff is very responsive. > > **Desvantagens**: The price tag for my small company seemed a little more than I really felt comfortable paying. I feel many of the people that contact via Hatch would have called us back anyway. The follow up could / should be done by my office staff. When the COVID -19 crises hit and our company lost 70% of revenue I felt I really needed to put a pause on Hatch until business was back to normal. The staff at Hatch was understanding and was prepared to pause billing until pandemic is over. Alternatively, I asked if they could target all my customers (inactive and active) about 27K contacts. They worked hard to put together a strategy to contact everyone in our data base. I sincerely appreciate their willingness to adapt to the crises and help get people scheduled. I have searched extensively for another platform that can do the same thing for a lower price tag without success. I am confident that Hatch is worth the money, especially since they were so abiding when the sh\!t hit the fan with Coronavirus. I look forward to seeing how Hatch evolves. > > I feel Hatch is a great software that fills a the gap for many industries that need to automate lead source followup. I can't imagine a better lead source software. ----- ### "Hatch is great\!" — 5.0/5 > **Chase** | *5 de maio de 2023* | Construção | Recommendation rating: 10.0/10 > > **Vantagens**: Love that it helps keep us in contact with clients > > **Desvantagens**: Setting it up and getting campaigns running, but they have a great team that will help you > > This helped us reduce client dissatisfaction with us not reaching out to them through the project ----- ### "Not worth the high price" — 1.0/5 > **Chris** | *16 de janeiro de 2024* | Petróleo e energia | Recommendation rating: 0.0/10 > > **Vantagens**: I liked the idea of it. But that’s all it is an idea. > > **Desvantagens**: It didn’t work as expected, very little support from account manager, once you get locked into a year agreement, you are on your own with any issues you have with the program. > > Signed up for the instant connect with Home Advisor leads. Hatch was supposed to communicate with my CRM to stop follow-ups. Once an appointment is booked which it did not do and only caused Angry customers who kept on receiving notifications, even after an appointment was booked with them. Tried multiple times to get it resolved. I was not impressed with their program at all so I wanted to cancel, but I’m locked into a year contract so I will be paying $700 a month for a year for a program I am not going to use. ----- ### "Understanding Business to Customer Communications" — 5.0/5 > **Patrick** | *12 de maio de 2023* | Construção | Recommendation rating: 10.0/10 > > **Vantagens**: What I like most about Hatch is that I can now reach customers quicker through email, calls, and texting. Then I can categorize my conversations and move them until the job is sold, contact in the future, closing out project. > > **Desvantagens**: I can't even think of something that I dislike about Hatch. > > My overall experience with Hatch is great. I had to use customer support yesterday and I got a reply in seconds. As a business we always struggled staying in contact with past customers and recent proposals sent. If a week had past that person was never contacted again unless that reached out. With Hatch I am now able to keep in contact with just about every and get jobs closed quicker. I has helped alot. ----- ### "Solid Application with Great Support" — 5.0/5 > **David** | *24 de abril de 2023* | Energias renováveis e meio ambiente | Recommendation rating: 10.0/10 > > **Vantagens**: The implementation team was on the ball, and we had to do very little in order to get migrated from our old platform. The UI is very simple and easy for our call center to understand. > > **Desvantagens**: Hatch is still a somewhat young product, so there are some more features that the team could work on developing to make sure it scales with our business. Overall they have been very responsive to our feedback, and we are one of their more enterprise customers. > > Our Hatch implementation was one of the most painless software implementations I have done. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.getapp.pt/software/2057957/hatch?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2057957/hatch) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data