Goliath Performance Monitor

Monitor & Troubleshoot End User Experience Issues

Sobre o Goliath Performance Monitor

Goliath helps IT professionals to proactively anticipate user experience issues before they happen, provide the correlated analytics to troubleshoot the problem quickly when they do and documentation of root cause so that performance issues can be permanently resolved.

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Anticipate: Goliath leverages embedded intelligence and automation to proactively monitor events, conditions, and failure points in the IT environment, whether cloud, on-premises or hybrid to ensure your IT delivery infrastructure is available and operational. Our performance monitors are automatically set to industry thresholds without the user having to be an expert and we alert you in real time before your users are impacted

Troubleshoot: Goliath automatically correlates performance data from various sources across the infrastructure including hypervisor, servers, operating systems, user experience and applications to quickly identify where a problem occurs and what is causing it. This allows expensive IT architects to spend less time troubleshooting and enables help desk and admins who are not specialists to resolve issues without being an expert.

Document: The number one comment we hear from IT professionals is that they want objective evidence to prove to other departments and management the true root cause so permanent fix actions can be put into place. And, provide a measurement of IT performance relative to end user experience based on a comparison of industry best practices and not subjective feedback.

Embedded Intelligence & Automation: Goliath Performance Monitor guides users on what metrics to monitor and how to monitor them. It’s like getting a team of troubleshooting experts that have specific knowledge of all the IT elements that can impact user experience.

Preços a partir de:

Sem informação do fornecedor

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Goliath Performance Monitor

Principais benefícios do Goliath Performance Monitor

Goliath is designed to function like a team of hybrid IT troubleshooting experts because:

- We leverage embedded intelligence and automation to automatically look for events, conditions and failure points that impact end user experience and then we alert when thresholds are breached, or failures occur

- We correlate disparate data from many IT elements and help interpret the data so that issues are resolved before users are impacted or resolved more quickly

- We enable IT to drastically reduce the time it takes to isolate the cause of user experience issues

Consumidores típicos

  • Autônomos
  • Pequenas empresas (2-50)
  • Médias empresas (51-500)
  • Grandes empresas (500 ou mais)

Implantação

  • Baseado na nuvem
  • Instalação local

Mercados

Austrália, Canadá, Reino Unido, Irlanda, Nova Zelândia , Estados Unidos

Idiomas

inglês

Preços a partir de:

Sem informação do fornecedor

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Goliath Performance Monitor

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Recursos

Total de recursos do Goliath Performance Monitor: 36

  • API
  • Acompanhamento de atividades
  • Alertas de limites
  • Alertas por e-mail
  • Alertas/notificações
  • Alertas/transferência
  • Análise de dados em tempo real
  • Análise de dados visual
  • Análise de rede
  • Atualização em tempo real
  • Auditoria de problemas
  • Criação de painel
  • Dados em tempo real
  • Geração de relatórios de tempo de funcionamento
  • Gestão de auditorias
  • Gestão de capacidades
  • Gestão do desempenho
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integrações de terceiros
  • Monitoramento
  • Monitoramento do servidor
  • Monitoramento em tempo real
  • Notificações em tempo real
  • Painel
  • Painel de atividades
  • Protocolo simples de gerência de rede (SNMP)
  • Registro de auditoria
  • Registros de eventos
  • Relatórios de TI
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Segurança de SSL
  • Visualização de dados

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Avaliações

Classificação geral

4,8 /5
(13)
Relação qualidade/preço
4,9/5
Recursos
4,8/5
Praticidade
4,8/5
Suporte ao cliente
4,9/5

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Exibindo 5 avaliações de 13
Craig
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 1 001-5 000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Goliath Performance Monitoring

Avaliado em 09/09/2022

Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow ,...

Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow , ticket logged and escalated to management , with Goliath and the ability to do last mile analytics provides you with proof that the users Service provider is the issue and not Citrix.
The ability to troubleshoot the entire connection from end user to server

Vantagens

The ability to provide a in-depth analysis and troubleshooting capabilities at an unbelievable price

Desvantagens

I have not found any to date , as I am still getting to grips with the technology

Alternativas consideradas

eG Enterprise

Razões para mudar para o Goliath Performance Monitor

Value for money , amazing after sale support. The team go that extra mile. Extremely professional and outstanding call logging support.

Resposta do Goliath Technologies

Craig, thank you for sharing your thoughts about our solution! We appreciate your feedback and are very happy to learn about the reasons you chose Goliath as well as the benefits you've been able to leverage as a result.

Paul
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Performance Monitor for Citrix

Avaliado em 07/09/2022

Vantagens

Performance Monitor has been instrumental in providing a seamless Citrix experience for our remote workforce during the pandemic. When faced with the common "Citrix is slow but I know it's definitely not my Internet" complaint, Goliath gives us the ability to provide objective evidence to prove the contrary. This means less time needlessly troubleshooting Citrix infrastructure and a quicker resolution time by providing recommendations to end users to improve their experience (e.g., reboot your router, stop streaming TV, etc.). And in the times where we do experience infrastructure problems, Goliath is quick to alert us, often before we even realize there is a problem.

Desvantagens

Although Goliath has made recent improvements to UI, it could still benefit from some modernization.

Resposta do Goliath Technologies

Paul, it's great to hear about the positive impact our Performance Monitor has had at your organization! Thank you for the detailed review and for the constructive feedback regarding our UI. We look forward to continuously improving our solution in response to suggestions from users like you.

Avaliador Verificado
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 1 001-5 000 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Much better than competitors products, easy to use.

Avaliado em 02/09/2022

Vantagens

The provided scorecard for user experience

Desvantagens

Lacking a bit of reporting ability internally to the product. API can be setup, but these should all be brought internal to the product.

Resposta do Goliath Technologies

Thank you for your review! We appreciate your honest feedback and would love to learn more about what you are looking for in terms of reporting ability. Feel free to contact us at [email protected] to discuss how we may be able to address your request. We are glad to hear that you like our End-User Experience Scorecard!

Aria
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 5 001-10 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

WMC Goliath

Avaliado em 31/08/2022

Overall experience has been great in the past two years with all the details and alerts we get,...

Overall experience has been great in the past two years with all the details and alerts we get, specially since we are trying to engage our other teams such as Networking and Workstation to use the tool as well. Also the futures that are coming up with the new upgrades are interesting. Looking forward for more great functionality from GOLIATH team.

Vantagens

-The fact that this application is easy enough to use and provides a lot of info in details.
-Great futures to identify and troubleshoot slowness withing out Citrix environment.
-Great alert system that can be easily modified for different proposes.
-Great support team that answers to all requested asap.
-VDI monitoring looks good but it may need a bit more improvement which I believe it will happen in the future updates.
-GAAMs are my favorite part too since they push tests to make sure we get alerts before anything goes wrong in a critical way.

Desvantagens

- the Only cons I can think about is that I wish to see more regular updates and improvements if possible.

Resposta do Goliath Technologies

Thank you for your review, Aria! We have enjoyed working with you and your team over the past two years. Your feedback has been shared internally and we love to hear that you've had a great experience with our support team. We look forward to rolling out new features!

Ian
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 1 001-5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

"Goliath"! The name says it all!

Avaliado em 31/08/2022

We have enjoyed having this system available since implementation! Our Help Desk team keeps the...

We have enjoyed having this system available since implementation! Our Help Desk team keeps the application open as one of their key systems for troubleshooting in our Citrix environment. Our Server team is able to go back and retrieve data for instances that might have happened for particular users and assist us in troubleshoot tasks to get better performance for our end users.

Vantagens

Since implemented, this system has provided our team with quick and real time data to assist us in maintaining a speedy and healthy environment as well as the prevention and avoidance of mass problems that could impact the daily workflow of our end users.

Desvantagens

We had some time with support working out little bugs with our Reports section. Our environment is considerable large, so some of our custom built reports were attempting to retrieve quite a bit of data and would most of the time fail and not complete. The Performance Graph building can be a little tricky at first as well.

Resposta do Goliath Technologies

Thank you for your feedback, Ian! We appreciate your review.

Exibindo 5 avaliações de 13 Leia todas as avaliações

Perguntas frequentes sobre o Goliath Performance Monitor

Abaixo estão algumas perguntas frequentes sobre o Goliath Performance Monitor.

O Goliath Performance Monitor oferece os seguintes planos de pagamento:

  • A partir de:
  • Avaliação gratuita: Disponível

Goliath Technologies software is designed to be easy to use and cost-effective for smaller organizations while scaling to meet the needs of the largest enterprise. We offer a range of pricing options to best suit your needs. Contact us for more information.

Os clientes habituais do Goliath Performance Monitor são:

201-500, 501-1 000, 1 001-5 000

O Goliath Performance Monitor está nos seguintes idiomas:

inglês

O Goliath Performance Monitor é compatível com os seguintes dispositivos:

O Goliath Performance Monitor se integra com os seguintes aplicativos:

Amazon CloudWatch, Amazon EC2, Amazon RDS, Cerner Millennium, Citrix ADC, Citrix Hypervisor, Citrix Workspace, ConnectWise Manage, Google Chrome, Hyperspace Application Platform, MEDITECH EHR, Microsoft Azure, RDS, ServiceNow, The Virtual Desktop Platform, VIZOR Chromebook Management, VMware, VMware Horizon, Virtual Desktop

O Goliath Performance Monitor oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7

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