--- description: Avaliações detalhadas do Planet Payments com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Planet Payments com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Planet Payments - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Pagamentos](/directory/23/payment-management/software) > [Planet Payments](/software/2065547/planet-payments) # Planet Payments Canonical: https://www.getapp.pt/software/2065547/planet-payments > A Planet Payments é uma empresa especializada em serviços de processamento de pagamentos. Fornece soluções para comércios varejistas e estabelecimentos de hotelaria que precisam aceitar pagamentos de clientes online e em endereços físicos. A Planet Payments ajuda os clientes a prestar o melhor atendimento possível. > > Verdict: Rated **3.7/5** by 3 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.7/5** | 3 Avaliações | | Praticidade | 3.7/5 | Based on overall reviews | | Suporte ao cliente | 3.7/5 | Based on overall reviews | | Relação qualidade/preço | 3.3/5 | Based on overall reviews | | Recursos | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Planet ## Commercial Context - **Target Audience**: 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Andorra, Bélgica, Bósnia e Herzegovina, Chipre, Chéquia, Croácia, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Gibraltar, Gronelândia, Grécia, Guernesey, Hungria, Ilha de Man, Ilhas Faroé, Irlanda and 21 more ## Recursos - API - Acesso para Celular - Alertas/notificações - Assinatura eletrônica - Conformidade com o PCI - Câmbio - Detecção de fraude - Gerenciamento de faturas - Gestão de recibos - Gestão de transações - Histórico de transações - Integração da contabilidade - Múltiplas moedas - Múltiplas opções de pagamento - Pagamentos eletrônicos - Pagamentos em pessoa - Pagamentos móveis - Pagamentos online - Pagamentos parciais - Payment Links ## Integrations (3 total) - Apple Pay - Google Pay - Klarna ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone ## Category - [Sistemas de Pagamentos](https://www.getapp.pt/directory/23/payment-management/software) ## Categorias relacionadas - [Sistemas de Pagamentos](https://www.getapp.pt/directory/23/payment-management/software) - [Sistemas de Câmbio](https://www.getapp.pt/directory/1195/currency-exchange/software) - [Sistemas de Pagamento por Celular](https://www.getapp.pt/directory/1183/mobile-credit-card-processing/software) ## Alternativas 1. [PayPal](https://www.getapp.pt/software/91263/paypal) — 4.6/5 (26408 reviews) 2. [Venmo](https://www.getapp.pt/software/106635/venmo) — 4.7/5 (9281 reviews) 3. [Stripe](https://www.getapp.pt/software/91015/stripe) — 4.6/5 (3337 reviews) 4. [SumUp](https://www.getapp.pt/software/2058806/sumup-air) — 4.5/5 (1470 reviews) 5. [authorize.net](https://www.getapp.pt/software/10209/authorizenet) — 4.5/5 (219 reviews) ## Avaliações ### "Excellent support" — 5.0/5 > **Massimiliano** | *27 de dezembro de 2024* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: Easy to solve any problems thanks to the very prepared personnel > > **Desvantagens**: Personnel is very kind and gentle and voted for solving problems > > Easy to reach the service, the experience was absolutely positive ----- ### "Service Request Response" — 5.0/5 > **Leslie** | *8 de outubro de 2024* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: Great to help balance the books. Ease of searching for customer payments. > > **Desvantagens**: The new video on the log in page. Terrible for an ADHD person. > > Excellent service with technical support. ----- ### "An expensive payment solution with unnecessary complexity" — 1.0/5 > **Mark Alexander Joel** | *26 de janeiro de 2026* | Hotelaria | Recommendation rating: 0.0/10 > > **Vantagens**: Planet Payment covers basic payment processing and supports multi-currency payments, which can be useful for businesses with international customers. Once and if transactions eventually go through > > **Desvantagens**: The overall value for money is weak compared to similar solutions on the market. Fees are high and not always transparent, especially for currency conversion and international money transfers. The system is not particularly easy to use, and everyday tasks require more steps than necessary. Mobile device compatibility is limited, making it difficult to manage payments efficiently on the go. Customer support has been inconsistent, with slow response times and limited follow-up when issues arise. When problems occur in payment processing, it can take too long to get clear answers or resolutions. > > Overall, our experience with Planet Payment has been disappointing. While the platform handles basic payments, the combination of high costs, usability challenges, and support issues makes it hard to justify. For businesses looking for a modern, flexible, and cost-effective payment solution, there are stronger alternatives available. ## Links - [View on GetApp](https://www.getapp.pt/software/2065547/planet-payments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data