--- description: Avaliações detalhadas do Wati com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Wati com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Wati - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Chatbots](/directory/2795/chatbot/software) > [Wati](/software/2068239/wati) # Wati Canonical: https://www.getapp.pt/software/2068239/wati Page: 1 / 9\ Seguinte: [Next page](https://www.getapp.pt/software/2068239/wati?page=2) > O Wati é uma ferramenta automatizada de marketing, vendas, serviços e suporte para empresas que desejam usar o WhatsApp como uma ferramenta de comunicação para vender mais produtos e serviços. > > Verdict: Rated **4.6/5** by 205 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 205 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: WATI - **Founded**: 1998 ## Commercial Context - **Preço inicial**: 59,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: chinês, chinês tradicional, espanhol, hindi, inglês, português, português do Brasil, português europeu, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - AI Copilot - API - Análise de dados do atendimento ao cliente - Arrastar e soltar - Automação de marketing - Autoresponders - Banco de dados do cliente - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - CRM - Chatbot - Customer Communication - Desenvolvimento sem códigos - Gerenciamento de contatos - Gerenciamento de tickets de suporte - Gestão da comunicação - Gestão de caixa de entrada - Gestão de experiência do cliente - Gestão de leads ## Integrations (10 total) - Google Sheets - HubSpot Content Hub - Klaviyo - Pabbly Connect - Shopify - WhatsApp - WooCommerce - Zapier - Zoho CRM Plus - Zoho Flow ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software) ## Categorias relacionadas - [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software) - [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software) - [Sistemas de SMS em Massa](https://www.getapp.pt/directory/1291/sms-marketing/software) - [Software de Mobile Marketing](https://www.getapp.pt/directory/309/mobile-marketing/software) - [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software) ## Alternativas 1. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3470 reviews) 2. [Viber](https://www.getapp.pt/software/2049588/viber) — 4.4/5 (4063 reviews) 3. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24183 reviews) 4. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1787 reviews) 5. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1135 reviews) ## Avaliações ### "Amazing Product, a Must have for any business" — 5.0/5 > **Naman** | *4 de abril de 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: The Ease of setup of Chatbots and how seamlessly integrations with different tools can be done. > > **Desvantagens**: Google Sheets Plugin, tends to not work properly randomly. > > My Overall experience has been quite amazing, they have a great support team and an even better product development team. ----- ### "Easy-to-use WhatsApp automation tool for growing teams" — 5.0/5 > **Jasvinder** | *18 de abril de 2026* | Pesquisa | Recommendation rating: 5.0/10 > > **Vantagens**: Wati makes it very easy to manage WhatsApp conversations in one place. The interface is simple, and features like automation, quick replies, and chatbot help save a lot of time. It’s especially useful for handling multiple customer queries efficiently. > > **Desvantagens**: There are occasional delays and some features could be more customizable. Pricing can feel a bit high for smaller teams, and initial setup might take some time to fully understand. > > Overall, my experience with Wati has been positive. It has helped improve our response time and made customer communication more organized. Despite a few minor issues, it’s a reliable tool for businesses handling high volumes of WhatsApp interactions. ----- ### "WATI support system not good\!" — 1.0/5 > **Akshay** | *19 de setembro de 2025* | Fabricação de alimentos | Recommendation rating: 3.0/10 > > **Vantagens**: Wati's support system is extremely disappointing and unreliable, making it frustrating to get proper help. > > **Desvantagens**: I have asked many questions over the last 3 days. No one has been there to answer my questions, and no one there for help. > > Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved. ----- ### "Wati helped us to improve connection with learners" — 5.0/5 > **Avaliador Verificado** | *24 de dezembro de 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked most about WATI is how easily it manages WhatsApp conversations in one place. The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to learners. > > **Desvantagens**: Easy to handle, very good interface, easy to send messages to learners, and easy analysis of the campaign, like how many read, delivered, and failed > > I have been using Wati for 2 years. My experience with Wati is very good. From this, it's easy to connect with learners and also get responses ----- ### "Great WhatsApp Automation Platform" — 5.0/5 > **Avaliador Verificado** | *23 de dezembro de 2025* | Design gráfico | Recommendation rating: 10.0/10 > > **Vantagens**: WATI is a trusted and robust platform for WhatsApp Business automation. Its strength is at the intersection of automation, flexibility and scalability. This enables us to develop next-level WhatsApp flows, templates and customer journeys while also maintaining a personalized experience. It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes. > > **Desvantagens**: Currently, I have not faced any serious cons. Most of the challenges we have had are related to first-time setup and learning, but that is normal for such a powerful and versatile system. > > WATI has worked really well for handling support at scale using WhatsApp. It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction. ----- Page: 1 / 9\ Seguinte: [Next page](https://www.getapp.pt/software/2068239/wati?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2068239/wati) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | pt | | | pt-PT | | ----- ## Structured Data