--- description: Avaliações detalhadas do Mews com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Mews com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mews - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Reservas](/directory/83/reservation-online-booking/software) > [Mews](/software/2071647/mews) # Mews Canonical: https://www.getapp.pt/software/2071647/mews Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/2071647/mews?page=2) > O Mews é um sistema de gestão de propriedades baseado na nuvem que ajuda empresas do setor de hotelaria a automatizar as operações diárias, como mecanismos de reserva online, gestão de recepção, monitoramento de receita e muito mais. A plataforma oferece vários recursos, incluindo um gateway de pagamento integrado, jornadas de hóspedes, inteligência comercial, API aberta, suporte a várias propriedades e ponto de venda (PDV). > > Verdict: Rated **4.6/5** by 59 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 59 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Mews - **Founded**: 2012 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, inglês, neerlandês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, Chéquia, Dinamarca, Eslováquia, Espanha, Estados Unidos, Finlândia, França, Grécia, Guernesey, Hong Kong, RAE da China, Hungria, Irlanda, Itália, Japão, Letónia, Luxemburgo and 13 more ## Recursos - API - Automação de marketing - Banco de dados do cliente - CRM - Cobrança e faturamento - Contabilidade - Contabilidade incorporada - Estadia prolongada - Gerenciamento de multicanal - Gerenciamento de usuários - Gestão da disponibilidade - Gestão da experiência do hóspede - Gestão da manutenção - Gestão da receita - Gestão da recepção - Gestão de avaliações - Gestão de calendários - Gestão de canais - Gestão de descontos - Gestão de estoques ## Integrations (59 total) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Bookboost - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay ... and 44 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Reservas](https://www.getapp.pt/directory/83/reservation-online-booking/software) ## Categorias relacionadas - [Sistemas de Reservas](https://www.getapp.pt/directory/83/reservation-online-booking/software) - [Sistemas de Gestão Hoteleira](https://www.getapp.pt/directory/592/hotel-management/software) - [Software de Gestão Hoteleira](https://www.getapp.pt/directory/81/hospitality-property-management/software) ## Alternativas 1. [Hostaway](https://www.getapp.pt/software/106989/hostaway) — 4.8/5 (1577 reviews) 2. [Yanolja Cloud Solution Property Management System (PMS)](https://www.getapp.pt/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 3. [Guesty](https://www.getapp.pt/software/112215/guesty) — 4.4/5 (480 reviews) 4. [Lodgify](https://www.getapp.pt/software/91252/lodgify) — 4.5/5 (1310 reviews) 5. [Erbon Hospitality](https://www.getapp.pt/software/2067146/erbon) — 4.8/5 (72 reviews) ## Avaliações ### "Mews – A Game Changer for Daily Efficiency" — 5.0/5 > **Anne** | *14 de maio de 2025* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: The best part about Mews is its automation and ease of use. Features like online check-in/out, automated payments, and real-time updates across departments save us time and reduce human error. The interface is modern and intuitive, which makes training staff much easier. Also, the flexibility to access the system from anywhere is a big plus. > > **Desvantagens**: The least part is it's business intelligence reporting. But when you first get the hang of it and get to know it. Then is works. But knowing it will have some extra focus the future. Then we can live with it. > > The system has brought greater efficiency and structure to our daily hotel operations. It’s modern, cloud-based, and designed with the needs of both staff and guests in mind. We’ve seen improvements in everything from check-in processes to reporting and task management. While there were a few adjustments needed at the beginning, Mews has proven to be a reliable and forward-thinking PMS that continues to support our goals for innovation and guest satisfaction. ----- ### "Handly information, easy to track modifications and professional layout" — 5.0/5 > **Emilia** | *17 de abril de 2025* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: From different property management systems I have varely struggle with Mews system because of the layout of information from, guests, reservation and payment details can be found in different ways that you don´t need to follow specific steps to find regular information. This for example can be seen in the searching bar that filters from all reservations received with only one reference number or name. Specially the Action log shows you the latest modifications in every sectiondone by name and date. It is useful to keep on track procedures with guest that can take months to find out what happened when there is a miscommunication. > > **Desvantagens**: It is valuable all information that can be found in few steps and the way it looks it is quite modern and professional, but at the same time I remember that for my learning process and getting to know it the layout, visualizing the reports the was so much information that it is not highlighted so may way of learning was remembering the steps to get there and not remember how it looks since most of the information is found in black, grey and white. Of course you cannot make a rainbow out of it but some information like prices and important notes can be highlited in a different way. ----- ### "It started out great 5 years ago..." — 2.0/5 > **Stefan** | *11 de maio de 2022* | Hotelaria | Recommendation rating: 2.0/10 > > **Vantagens**: Marketplace API connections is amazing albeit because there is tons of options you have to do your own research what is actually working well... Much of the interface is great and room setup is super flexible. We LOVED Mews so much at the beginning - a responsive support chat, behind that we had access to some DEVs - we barely used it but felt like they had an open ear albeit they where always paramount about some things they did not want to change for us (gender in reservations which is helpful in Hostels with mixed dorms etc.). > > **Desvantagens**: Since shortly before COVID or during COVID they decided to replace human support chat with a chat robot with no human behind and the last option of contacting them to be support emails which they barely answer in under 1 week (\!). They have a phone number for time critical requests but many requests are NOT time critical and we would still love an answer - additionally you have to fight a chat bot when you call the phone number. This change feels like it completely disconnects us from their team but also sometimes means that we don'T use Mews to it's full potential since we wont get answers. The knowledge base is OK but sometimes outdated, sometimes just cumbersome to use and it is nowadays the only way to get answers. It's a pretty bad situation. I understand that they had to cutdown during COVID but at the same time they managed to aquire other PMS and expand their user base so it seems focus is less on existing user base but aggressive expansion. Meanwhile their existing users are opening up to the possibility of another PMS change that they never wanted to make... ----- ### "Best PMS on the market\!" — 5.0/5 > **Jan** | *9 de abril de 2025* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Mews is extremely user friendly and easy to learn during the onboarding process. Thanks to the cloud-based structure its accessible from anywhere and any time. Mews offers countless features that helps the receptionists enhancing the level of customer satisfaction by pushing the relevant data everywhere where they are useful to see. > > **Desvantagens**: Since Mews is cloud-based, sometimes can happen general server outage or performance degradation but usually it is very quickly fixed. ----- ### "Love the functionality of Mews" — 5.0/5 > **Leila** | *21 de março de 2024* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: I love the following: Integrations, automatic payments based on rate structure, the sleek booking engine, ease of use, and their support system. They are constantly making improvements based on properties feedback. > > **Desvantagens**: I would love it if they had more in-app features like revenue management \& a robust guest messaging platform. > > As someone who has been in the hotel industry for 20+ years, I have used numerous PMS systems. None have quite matched the efficiency and ease of use of Mews. From day one, it has revolutionized how I handle my property, streamlining tasks and enhancing overall productivity. Here's why I believe it's truly exceptional: Functionality Beyond Compare: One of Mews's standout features is its unparalleled functionality. It seamlessly integrates with thousands of 3rd parties making it a customizable system. The user-friendly interface makes navigating complex tasks a breeze, saving me valuable time and effort. Effortless Payment Setup: One of the most crucial aspects of property management is handling payments efficiently and securely. With Mews, this process has been simplified to perfection. I have done my research, and not many platforms have an automated payment process based on rate plans, saving the team lots of time. Exceptional Support: Over the years, you can tell Mews has spent much time and resources amping up their support team. They recently released a help tool that utilizes AI to answer questions that don't really require a team member, but when you need an actual person, they answer quickly. Mews has genuinely transformed the way I operate. I wholeheartedly recommend them to anyone in the industry. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/2071647/mews?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/2071647/mews) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data