SAP Concur

O legal do Concur é poder personalizar seu relatório de despesas, poder agrupar ou não as despesas, é fácil encontrar aa classificações de despesas também.

Pelo app do concur é mais difícil ver o escalonamento de aprovações das despesas (histórico do relatório) e é mais lento a inserção dos recibos.

Easy to master and very easy to see and check the expenses of employees, especially if you do this in the AP department.

The only missing part of this product is lacking the reporting feature. Every reports need to be done manually.

I like the ability to upload receipts and track the progress to payment online from laptop.

I cannot attach two or more receipts receipts directly to my expense report.

We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.