Paycom

4,4 (892)
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Software de gerenciamento de capital humano (HCM na sigla em inglês) baseado na nuvem.

Sobre o Paycom

Fundada em 1998, a Paycom, com sede em Oklahoma City, foi pioneira no setor de folha de pagamento, sendo uma das primeiras a oferecer às empresas uma alternativa ao software de folha de pagamento instalado. Usando tecnologia software como serviço (SaaS na sigla em inglês), a Paycom fornece software de ponta em gerenciamento de capital humano pela Internet, fornecendo aos empregadores acesso em tempo real às informações. O que começou como um aplicativo único para folha de pagamento se expandiu para um conjunto de serviços rico em recursos, incluindo gestão de tempo e mão de obra, aquisição de talentos, gerenciamento de talentos, gerenciamento de RH e folha de pagamento.
Com o crescimento do aplicativo da Paycom, cresceu na mesma medida o compromisso com o modelo de serviço individual que garante aos clientes um ponto de contato para todas as consultas. O suporte pessoal prestado por especialistas dedicados da Paycom e as eficiências aprimoradas fornecidas pela folha de pagamento e tecnologia de RH da Paycom criam uma proposta de valor única que tornou a Paycom líder no espaço online de gerenciamento de capital humano.


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Paycom

4,4 (892)
VS.

Preço inicial

Nenhum preço encontrado
12,00 US$
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

115
94

Integrações

Nenhuma integração encontrada
5

Praticidade

4,3 (892)
4,5 (155)

Relação qualidade/preço

4,3 (892)
4,6 (155)

Atendimento ao cliente

4,3 (892)
4,6 (155)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,4 /5
(892)
Relação qualidade/preço
4,3/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,3/5

Já tem o Paycom?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 892
Diego
Diego
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Muito Bom ! Indico !!!

Avaliado em 23/09/2022

Vantagens

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens

Poderia ser menos burocratico. So isso ! Mas muito bom !

Resposta do Paycom

We're glad you're enjoying Paycom, and we appreciate your feedback. Thank you for taking the time to leave us a review!

Ricky
Ricky
Classificação geral
  • Setor: Serviços de informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Human resource management simplified

Avaliado em 12/09/2018

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage...

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Vantagens

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.

We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.

Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Desvantagens

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.

Paycom's UI design and navigation feels outdated compared to similar software.

Resposta do Paycom

Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.

Peggy
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Never go to Paycom.

Avaliado em 16/08/2023

It is there way, only there way, no flexibility. They have a good product but hold you hostage. ...

It is there way, only there way, no flexibility. They have a good product but hold you hostage. No customer service to help you. It is all about money with them. Billing had so many hidden fees it was not funny.

Vantagens

Good Product but all down hill from there.

Desvantagens

The worst customer service a company could ever have. It gets even worse if you leave them. This company is only about money. Once your in they don't help you. Their billing is non-tranparent. They could not even explain why they charged what they did when you received a bill. We had a billing discrepency and when we asked them about it they emailed what it should be. We asked them to come in for a meeting and the bill was not $18,000 more than what they emailed. They could not explain it.

Resposta do Paycom

We are happy to hear that our product has been easy to use. Your satisfaction is our priority and we appreciate your input to improve our services. We'd like to learn more about your feedback so we can properly address your concerns. Please reach out to us at [email protected], and a team member will contact you.

Christine
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Honestly not worth the cost

Avaliado em 01/04/2022

We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll...

We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll experience so they have no context for any of our questions or issues. You have to explain to the customer service rep how their own system works in order for them to understand the problem you're having. We've also had 6 different customer service reps in 3 years - they keep quitting. I don't blame them, they aren't given any of the knowledge or tools to actually be helpful. And don't expect to actually be able to get through to your rep when you call, you'll get someone else who knows even less. When you do get your rep, they always have to "get back to you" about your question but they rarely do. The most common answer or solution is "oh, the system can't do that but we'll put in a suggestion for it with our development team". Still waiting on most of those developments.

Their big selling point is that it saves time - the trick is they mean it saves the employees time, not the Payroll people, not the HR people, not the IT people. For all of these people, processing time has doubled and some things are literally impossible to do in the system, things that are standard in any other system.

Everything is designed to charge you more money and everything is overpriced. We're currently being forced into an update to their payroll module that will also cost more money. It's not an optional upgrade and it's not an upgrade we want or need, but we will be forced into it anyway.

Vantagens

Once you understand how it works, you can figure most things out for yourself. And you'll have to.

Desvantagens

Everything is so manual that administrators will spend a lot of additional time on processes and transactions. Customer Service is really terrible - they don't know how their own system works and they don't follow through on commitments.

Resposta do Paycom

Hi, Christine. We've been in contact with the team serving your organization and they are working diligently to connect with your team to begin addressing your concerns while you're out of office. We greatly value your business and look forward to improving our partnership. If we can be of further assistance, please reach out to us at [email protected].

Angie
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 501 - 1 000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Love Paycom

Avaliado em 08/03/2024

My experience has been overall very positive. I would choose it again.

My experience has been overall very positive. I would choose it again.

Vantagens

Paycom is user friendly and can be customized to handle our very specific policies and procedures. Processing payroll is very easy. The system allows us to delegate many tasks to the employees directly instead of making one person maintaining the data. I also like that it has a cohesive data base and isn't cobbled together using many other "programs" or codes bundled into one main umbrella. The system can handle very complex situations, like shift differential and has a robust time keeping system to allow attendance tracking, as well.

Desvantagens

It took a while to get it set up, but once on it has been really great.

Resposta do Paycom

We're glad to hear how Paycom has streamlined and simplified your organization's HR and payroll processes, Angie! Our goal is to provide customized product offerings to fit the needs of any business, so we're happy to hear this has been your experience. Thank you for allowing us to serve your organization!

Exibindo 5 avaliações de 892 Leia todas as avaliações

Perguntas frequentes sobre o Paycom

Abaixo estão algumas perguntas frequentes sobre o Paycom.

O Paycom oferece os seguintes planos de pagamento:

  • Avaliação gratuita: Não disponível

Os clientes habituais do Paycom são:

51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Paycom está nos seguintes idiomas:

inglês

O Paycom é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

Não temos informações sobre quais integrações o Paycom oferece.

O Paycom oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone

Categorias relacionadas

Veja todas as categorias de software encontradas para Paycom.