Sobre o Kickserv

Built & Trusted By 1000s of Service Pros! Kickserv offers complete job management and customer relationship management (CRM), scheduling, estimates, scheduling, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online and Xero so users don't have to do double entry with the aim of saving time and money.

Kickserv is designed to be suitable for plumbers, HVAC, computer repair, electricians, handyman, carpet cleaning, landscaping and lawn care, maid service, pest control, and many more industries. Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs. If you use Quickbooks we have a seamless 2-way integration with no double entry.

With one glance, users can see how their business is performing. With Kickserv, leads, jobs, and invoices are all at the user's fingertips. With the help of Kickserv's automated statuses users can easily stay on top of all their work. From closing a lead and managing a team, to collecting payments from customers, Kickserv will help businesses run smoothly with tools that are easy for the entire team to use.

Preços a partir de:

US$ 31,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Kickserv

Principais benefícios do Kickserv

  • No double Quickbooks entry
  • GPS Checkins to track employees job activity
  • Manage appointments, CRM, and scheduling
  • Store all customer data in one central location
  • Import and export from and to Excel
  • Handle leads and assign follow-up reminders
  • Schedule new opportunities, jobs and tasks directly from calendar
  • Scheduling with drag-and-drop features
  • Helps users to follow-up with automatic reminders
  • Powerful and flexible custom fields and reports
  • Software works with Outlook, Google Calendar and iPhone

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Austrália, Canadá, Reino Unido, Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    US$ 31,00/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao Kickserv

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    Recursos

    Total de recursos do Kickserv: 88

    • API
    • Acesso para Celular
    • Acompanhamento de atividades
    • Agendamento
    • Agendamento automatizado
    • Agendamento de compromissos
    • Agendamento de manutenção
    • Agendamento de recursos
    • Agendamento de trabalhos
    • Agendamento em tempo real
    • Alertas do celular
    • Alertas/notificações
    • Aplicativo móvel
    • Armazenamento de arquivos
    • Arrastar e soltar
    • Assinatura eletrônica
    • Banco de dados de contatos
    • Banco de dados do cliente
    • CRM
    • Campos personalizáveis
    • Cobrança e faturamento
    • Coleta de pagamento no campo
    • Compras e recebimento
    • Compromissos recorrentes
    • Contabilidade
    • Controle de horas
    • Criação de ordem de serviço
    • Custos do trabalho
    • Dados em tempo real
    • Digitalização de documentos
    • Estimativas
    • Formulários personalizáveis
    • Fotos/imagens
    • GPS
    • Gerenciamento de e-mails
    • Gerenciamento de faturas
    • Gestão da comunicação
    • Gestão de atividades
    • Gestão de calendários
    • Gestão de clientes
    • Gestão de clientes
    • Gestão de compromissos
    • Gestão de contratos e licenças
    • Gestão de detentos
    • Gestão de equipamentos
    • Gestão de expedição
    • Gestão de funcionários
    • Gestão de lances
    • Gestão de leads
    • Gestão de oportunidades
    • Gestão de pedidos de trabalho
    • Gestão de químicos
    • Gestão de reservas
    • Gestão de trabalhos
    • Gestão preventiva
    • Gestão técnica
    • Histórico de atendimento
    • Histórico do cliente
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Indicador de disponibilidade
    • Integração da contabilidade
    • Integração de QuickBooks
    • Integrações de terceiros
    • Modelos personalizáveis
    • Monitoramento de pragas
    • Monitoramento de uso de pesticidas
    • Orçamentos/estimativas
    • Pagamentos eletrônicos
    • Pagamentos móveis
    • Painel de atividades
    • Para instaladores comerciais e/ou industriais
    • Pesquisa e filtro
    • Planejamento de pessoal
    • Portal de autoatendimento
    • Portal do cliente
    • Processamento de faturas
    • Processamento de pagamentos
    • Rastreamento de equipamentos
    • Rastreamento de garantias
    • Rastreamento de interações
    • Rastreamento de trabalho
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Relógio de ponto online
    • Reservas online
    • Roteamento
    • Tíquetes de reparação

    Alternativas

    Jobber

    4,5
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    FieldEdge

    4,3
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    Octopus CRM

    4,6
    #3 alternativa ao Kickserv
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    Smart Service

    4,3
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    Avaliações

    Classificação geral

    4,4 /5
    (317)
    Relação qualidade/preço
    4,3/5
    Recursos
    4,1/5
    Praticidade
    4,3/5
    Suporte ao cliente
    4,3/5

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    Exibindo 5 avaliações de 317
    Ted S.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Excellent functionality and ease of use

    Avaliado em 29/11/2018

    Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The...

    Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The Quikbooks integration saves us time and money because we only enter customer info once.

    Vantagens

    Kickserv enabled us to scale up the business and offers us excellent tracking for billing, communication, and customer service.

    Desvantagens

    There are no issues or downside for my company.

    Resposta do Kickserv

    Thank you Ted. Your loyalty and willingness to take a moment to give us feedback is worth a lot to us. I hope it also helps others.
    Cheers!

    Jennifer M.
    Classificação geral
    • Setor: Aparelhos médicos
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Great for One Tech

    Avaliado em 29/11/2021

    I enjoy using the product from my desk and the tech doesn't have any complaints from the app.

    I enjoy using the product from my desk and the tech doesn't have any complaints from the app.

    Vantagens

    I like that i can invoice the job with clear notes and history to the clients from my tech. Scheduling is easy.

    Desvantagens

    Wish there was a way to alert the tech out of the app. I review a work order and see I need more notes or need him to advise on a part # so that I can quote. I have no way to tell him this other than to copy the notes and email him separately.

    Alternativas consideradas

    Smart Service e Salesforce Sales Cloud

    Razões para mudar para o Kickserv

    ease of use and low cost for using with just one tech.

    Resposta do KickServ

    Thank you for the wonderful review, Jennifer. I know the idea of two way communication within Kickserv, among employees, has been kicked around. I'll be sure to pass the feedback up the ladder. :)

    Nick S.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 7.0 /10

    Review

    Avaliado em 29/11/2021

    we have to have two different programs to achieve all the needs we have. If it had further...

    we have to have two different programs to achieve all the needs we have. If it had further ability's

    Vantagens

    Desktop functionality. Lets us prepare things that iOS and iPad os can not.

    Desvantagens

    No landscape mode on iPad os. This makes the user experience almost not worth using on a iPad.

    Resposta do KickServ

    Thank you for taking the time to leave a review. We greatly appreciate it. I will pass your suggestion along to our team for future consideration as I can see how landscape mode on our mobile application would be beneficial. Thank you again for your continued support.

    Doug H.
    Classificação geral
    • Setor: Música
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 7.0 /10

    Servicing Company - Long-time User

    Avaliado em 23/11/2021

    Generally very good.

    Generally very good.

    Vantagens

    - As a CRM software, we are able to manage all of our customers, scheduling, invoicing and reporting (not as bookkeeping or Financial Statements) in a generally good way.
    - The inter-connectionedness of the various parts of the software makes it easy to navigate from one function to another.
    - Although there has been some down time (which can be very difficult because we cannot function), but over the long-term it has not be crucial. Being an online CRM allows me to use any device.
    - We are able to save virtually anything (pics, docs, etc.) for future use, which has been crucially important to us.
    - The integration with Stripe for payment from our customers is now essential to our processes. It has worked flawlessly, easy to use, and easy to deal with Stripe for various things we need to do, including refunds.
    - It works well for both our field service and in-shop jobs. This is crucial because using two systems would be very difficult.
    -We are easily able to tailor the Products/Services, pricing, descriptions, to our specific needs - not being locked into some format that we don't like.

    Desvantagens

    - Support is sometimes tedious.
    - New features added (if we find out about them at all) can be very disruptive to our processes, and confusing. While some of them make sense in a wider world, they sometimes are baffling and frustrating in our business.
    - We have 2 locations (and hope to have many more) and need to have separate systems. Kickserv requires us to use separate browsers for each. How are we going to be able to do that with 5 or 10 locations? And we're finding that some functions (e.g. access to support!) are no longer working on Firefox, one of the best and most popular browsers available. This is a serious problem for us.
    - Although a great deal of our business is field work, we do not/cannot use the mobile app with our techs because it is far too limiting. They need to be able to access much more information than what is available to them, and so we have them login through a browser on their phones.
    - There are essential functions that we have to do in business that Kickserv has not been able to program into the system (even when we offered to pay big $ to get them). E.g. There are several email templates, and auto sending emails: We need one to be sent as a follow up to Jobs, and another (sent out 6 or 12 months later) to remind people to schedule services . We have to do all of this manually, and would love to find a way to get it done automatically. Summary: Some things are hard to get into the software that other companies would also make good use of.

    Resposta do KickServ

    Thank you Doug for your continued support and taking the time to leave us some feedback. We greatly appreciate it. Know that your feedback does not fall on deaf ears and we are always working on ways to improve Kickserv.

    Shane L.
    Classificação geral
    • Setor: Serviços meio ambientais
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Kickserv Kicks Ass

    Avaliado em 06/12/2021

    Excellent product and fast, reliable support.

    Excellent product and fast, reliable support.

    Vantagens

    Kickserv is easy to use and easy to learn. It has more than enough functionality for my small business and integrates well with the Stripe payment system. The scheduling and calendar feature are extremely useful in daily planning.

    Desvantagens

    The home page is useless. Some of the reporting functions need work.

    Alternativas consideradas

    Jobber

    Razões para escolher o Kickserv

    The other product didn’t offer scheduling functionality.

    Razões para mudar para o Kickserv

    Kickserv was recommended by an associate.

    Resposta do KickServ

    Shane - that is sort of an unofficial motto "it's that easy". And the fact you are finding that collecting your money is a snap using Stripe is great news. The dashboard of the application is for the owner to manage their Customer flow line (Opportunity > won > job > follow-up > invoicing > to collecting payment). I recommend you write into [email protected] or use your blue message bubble in the app and we can certainly do more training on this with you. Thank you again.

    Exibindo 5 avaliações de 317 Leia todas as avaliações

    Perguntas frequentes sobre o Kickserv

    Abaixo estão algumas perguntas frequentes sobre o Kickserv.

    O Kickserv oferece os seguintes planos de pagamento:

    • A partir de: US$ 31,00/mês
    • Modelo de preços: Versão gratuita, Assinatura
    • Avaliação gratuita: Disponível

    Free Trial on all plans Free plan: up to 3 Users *must use our internal CC payments feature Lite plan: $31/month with annual plan ($39/monthly) up to 3 users Starter plan: $79/month with annual plan ($99/monthly) up to 10 Users Business plan: $159/month with annual plan ($199/month) unlimited + more features Premium plan: $239/month with annual plan ($299/month) unlimited + ALL features

    Os clientes habituais do Kickserv são:

    Profissional autônomo, 2-10, 11-50

    O Kickserv está nos seguintes idiomas:

    inglês

    O Kickserv é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Kickserv se integra com os seguintes aplicativos:

    Dropbox Business, Google Calendar, Google Contacts, Microsoft Excel, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Stripe, Xero

    O Kickserv oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Kickserv.