Kickserv

#1 Most User-Friendly Software to Run a Service Business

4,3 /5 (291 avaliações) Escreva uma avaliação!

Resumo do Kickserv

O que é o Kickserv?

Built & Trusted By 1000s of Service Pros! Kickserv offers complete job management and customer relationship management (CRM), scheduling, estimates, scheduling, mobile access, invoicing, dispatching, and more. Kickserv also synchronizes to QuickBooks Desktop and Online and Xero so users don't have to do double entry with the aim of saving time and money.

Kickserv is designed to be suitable for plumbers, HVAC, computer repair, electricians, handyman, carpet cleaning, landscaping and lawn care, maid service, pest control, and many more industries. Kickserv helps manage bids and estimates, jobs, scheduling, dispatch, invoicing, and tasks with a shared online calendar where you can complete jobs. If you use Quickbooks we have a seamless 2-way integration with no double entry.

With one glance, users can see how their business is performing. With Kickserv, leads, jobs, and invoices are all at the user's fingertips. With the help of Kickserv's automated statuses users can easily stay on top of all their work. From closing a lead and managing a team, to collecting payments from customers, Kickserv will help businesses run smoothly with tools that are easy for the entire team to use.

Resumo do Kickserv

Preços

A partir de
US$ 0,00/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Free Trial on all plans
Free plan: up to 2 Users
Starter plan: $99/month (or $79/month with annual plan) up to 5 Users
Business plan: $199/month (or $159/month with annual plan) unlimited + more features
Premium plan: $299/month (or $239/month with annual plan) unlimited + ALL features


Recursos do Kickserv

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Inglês

Mídias

Dashboard
Invoice
Invoices
Jobs
Opps
Resource - Week
Schedule
Kickserv - Vídeo Captura de tela do Kickserv: Dashboard Captura de tela do Kickserv: Invoice Captura de tela do Kickserv: Invoices Captura de tela do Kickserv: Jobs Captura de tela do Kickserv: Opps Captura de tela do Kickserv: Resource - Week Captura de tela do Kickserv: Schedule

Kickserv - Avaliações

Kickserv - Avaliações

Classificação geral
4,3
/
5
Excelente
161

Muito bom
94

Regular
22

Ruim
6

Péssimo
8

Relação qualidade/preço
4,3
Recursos
4,1
Praticidade
4,3
Suporte ao cliente
4,3
88% dos usuários recomendam este app
Ted S.

Excellent functionality and ease of use

Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The Quikbooks integration saves us time and money because we only enter customer info once.


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Avaliador Verificado

Best Service-Based Business Asset!!

My service-based business is using kickserv both in office and out in the field. It's dispatching feature is perfect when I am scheduling carpet cleaning jobs geographically to lessen drive times. I'm also able to pull reports of which customers we served this time last year so that I can re-connect and try to get them scheduled again. The phone APP is perfect for my teams. They are able to see all of the information they need on jobs scheduled for them during the week. Overall, A++


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Scott R.

Kickserv is a great app that I have used for my Piano Service Company.


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Scott N.

Kickserv Review

Kickserv allows us to go semi paperless and cuts out time from dispatch to accounting.


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Amir J.

Best CRM Platform!!

-Easy way to download and calculate jobs for accounting.
-Great way to have clear access for everyone in the company to the CRM via the app. The detailed and yet simple organizational process with Kickserv has added tremendous value to us.


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Ted S.
Setor: Construção
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Excellent functionality and ease of use

Usado Diariamente durante Mais de dois anos
Avaliado em 29/11/2018
Fonte da avaliação: Capterra

Kickserv offers us the opportunity to quickly reschedule and update work orders in real time. The Quikbooks integration saves us time and money because we only enter customer info once.

Vantagens

Kickserv enabled us to scale up the business and offers us excellent tracking for billing, communication, and customer service.

Desvantagens

There are no issues or downside for my company.

Traduzido para o Português

Resposta do Kickserv

Thank you Ted. Your loyalty and willingness to take a moment to give us feedback is worth a lot to us. I hope it also helps others.
Cheers!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Serviços meio ambientais
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Best Service-Based Business Asset!!

Usado Diariamente durante Mais de dois anos
Avaliado em 10/06/2020
Fonte da avaliação: Capterra

My service-based business is using kickserv both in office and out in the field. It's dispatching feature is perfect when I am scheduling carpet cleaning jobs geographically to lessen drive times. I'm also able to pull reports of which customers we served this time last year so that I can re-connect and try to get them scheduled again. The phone APP is perfect for my teams. They are able to see all of the information they need on jobs scheduled for them during the week. Overall, A++

Vantagens

This software is VERY EASY TO USE AND LEARN. My company has been using this system (and the SUPPORTING iPHONE APP) for over 8 years. Since our start, we have ALWAYS seen improvements being made behind the scenes like REPORTING FUNCTIONS, ADDITIONAL DATA FIELDS, MAPS, DISPATCHING AND QB SYNCS.

Desvantagens

There aren't any prominent cons to kickserv. If I could improve one thing it would be MAKING THE ABILITY TO PULL CUSTOM REPORTS EASIER. Other than that, the reports that are pre-populated give me the information I need when I need it.

Traduzido para o Português

Resposta do Kickserv

Thank you very much!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Scott R.
Traduzido para o Português
Traduzido para o Português

Kickserv is a great app that I have used for my Piano Service Company.

Usado Diariamente durante Mais de dois anos
Avaliado em 24/06/2017
Fonte da avaliação: Capterra

Vantagens

All inclusive connectivity of all the data needed to run my (Piano Service) business. I consider myself a fairly expert user of kickserv, using it from its early inception, then called ' Service Sidekick'. I am totally on board to help bring it to its fullest potential, so dont take the cons section too hard...I use the system every day, all through the day, and my entire operation depends on this most awesome application.

Desvantagens

Software is gradually degrading. Latest update published makes KS sluggish, screen freezes constantly during scrolling. Reports have been altered to the point of useless.
Quadruple redundant data entry, creating and closing an event, then a job.
No auto fill on repeated fields.
Phone numbers require dashes be entered. Format the field for straight 10 digit entry.
Area code, city, and state are almost always the same in my service area. Why dont these fields hold and auto fill the last data entered? Internet standard these days is that the state is a 'state' field, only accepting 2 CAP characters in verified state identifiers.
No notification if email is successful, and no notice when messages fail. This has caught me with my pants down with customers...( yes customers, not contacts) emailing time sensitive invoices and opportunitys.... guys, they are ESTIMATES, Not opportunitys!!
Stripe send a payment received email notification...Awesome.
The text is the problem. First words of auto generated notification says Congratulations!.
Congratulations? We are small businesses....we take money, every day, all day. It is inapropriate, and smacks of a Condesending viewpoint.

Miss labled fields: My customers are my 'customers' , not my 'contacts'. New address verify is great on service address, Why does it not verify billing address? Getting paid is a very important aspect of small business. Makes no sense.

Traduzido para o Português

Resposta do Kickserv

Hello Scott,
We agree that April and May were not good months for Kickserv. We are so very sorry. We did correct the couple of issues that were inherited from the massive migration of hundreds of original customers from our legacy platform. We regret not anticipating those issues prior.
I would like to clarify some points you made:
1. We do not require dashes in phone numbers fields.
2. We do indicate if an email has failed in your Dashboard > email activity page.
3. Opportunities is a way to make our program more applicable to more people. When you do send out the template it does say estimate. We can help you with how it looks if you need something custom. Let me know.
4. Regarding your comment about the billing address, typically we are not verifying the address so much as we are just indicating on the map where that service address located for routing purposes and driving instructions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Scott N.
Setor: Automação industrial
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Kickserv Review

Usado Diariamente durante Mais de um ano
Avaliado em 12/07/2019
Fonte da avaliação: Capterra

Kickserv allows us to go semi paperless and cuts out time from dispatch to accounting.

Vantagens

The ability to store everything together.

Desvantagens

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Amir J.
Setor: Serviços ao consumidor
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Best CRM Platform!!

Usado Diariamente durante Mais de um ano
Avaliado em 24/06/2019
Fonte da avaliação: Capterra

-Easy way to download and calculate jobs for accounting.
-Great way to have clear access for everyone in the company to the CRM via the app. The detailed and yet simple organizational process with Kickserv has added tremendous value to us.

Vantagens

-Organization of data and customer list
-Convenient way to calculate weekly, monthly jobs sold.
-

Desvantagens

-Sometimes it does not load properly
-Would be great what time notes are added to NOTES section for each tab

Traduzido para o Português

Resposta do Kickserv

Hello Amir,
Thank you for your feedback and EXCELLENT scoring. We have been doing field service work for well over 30 years now. Plus, thank you for your feature request since I was able to submit it within our Product Board.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,4/10
Baseado em 291 usuários
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Preço do Kickserv

Preço do Kickserv

A partir de
US$ 0,00/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Free Trial on all plans
Free plan: up to 2 Users
Starter plan: $99/month (or $79/month with annual plan) up to 5 Users
Business plan: $199/month (or $159/month with annual plan) unlimited + more features
Premium plan: $299/month (or $239/month with annual plan) unlimited + ALL features

Free Trial on all plans
Free plan: up to 2 Users
Starter plan: $99/month (or $79/month with annual plan) up to 5 Users
Business plan: $199/month (or $159/month with annual plan) unlimited + more features
Premium plan: $299/month (or $239/month with annual plan) unlimited + ALL features

Relação qualidade/preço
4,3/5
Baseado em 291 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Kickserv

Recursos do Kickserv

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,1/5
Baseado em 291 usuários
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Categorias

Mais informações sobre Kickserv

Mais informações sobre Kickserv

Principais recursos do Kickserv

  • Activity dashboard
  • Activity management
  • Activity tracking
  • Appointment management
  • Availability indicator
  • Bidding and estimating
  • Billing & Invoicing
  • Booking management
  • Chat
  • Client portal
  • Contact history
  • Cost estimating
  • Credit card payments
  • Custom email templates
  • Custom fields
  • Custom fields and reports
  • Customer accounts
  • Customer database
  • Customizable branding
  • Customizable reporting
  • Document imaging
  • Drag-and-drop features
  • Electronic signature capture
  • Email integration
  • Email invoices
  • Employee management
  • Estimating
  • File attachments
  • Filtered views
  • GPS
  • Global search
  • Invoice processing
  • Job costing
  • Job scheduling
  • Job tracking
  • Lead assignment
  • Mobile access
  • Online booking integration
  • Opportunity management
  • Phone and email support
  • Progress tracking
  • Prospecting tools
  • QuickBooks Desktop 2 way sync
  • QuickBooks integration
  • Quote management
  • ROI analytics
  • Real time data
  • Real time reporting
  • Receiving
  • SEO management
  • Self service portal
  • Shared calendar
  • Third party integration
  • Time tracking by client

Vantagens

  • No double Quickbooks entry
  • GPS Checkins to track employees job activity
  • Manage appointments, CRM, and scheduling
  • Store all customer data in one central location
  • Import and export from and to Excel
  • Handle leads and assign follow-up reminders
  • Schedule new opportunities, jobs and tasks directly from calendar
  • Scheduling with drag-and-drop features
  • Helps users to follow-up with automatic reminders
  • Powerful and flexible custom fields and reports
  • Software works with Outlook, Google Calendar and iPhone

  • Perguntas frequentes sobre o Kickserv

    Perguntas frequentes sobre o Kickserv

    Abaixo estão algumas perguntas frequentes sobre o Kickserv.

    P: Que tipo de planos o Kickserv oferece?

    O Kickserv oferece os seguintes planos de pagamento:

    A partir de: US$ 0,00/mês

    Modelo de preços: Gratuito, Assinatura

    Teste Grátis: Disponível

    Free Trial on all plans Free plan: up to 2 Users Starter plan: $99/month (or $79/month with annual plan) up to 5 Users Business plan: $199/month (or $159/month with annual plan) unlimited + more features Premium plan: $299/month (or $239/month with annual plan) unlimited + ALL features

    P: Quais são os principais recursos do Kickserv?

    O Kickserv oferece os seguintes recursos:

    • Activity dashboard
    • Activity management
    • Activity tracking
    • Appointment management
    • Availability indicator
    • Bidding and estimating
    • Billing & Invoicing
    • Booking management
    • Chat
    • Client portal
    • Contact history
    • Cost estimating
    • Credit card payments
    • Custom email templates
    • Custom fields
    • Custom fields and reports
    • Customer accounts
    • Customer database
    • Customizable branding
    • Customizable reporting
    • Document imaging
    • Drag-and-drop features
    • Electronic signature capture
    • Email integration
    • Email invoices
    • Employee management
    • Estimating
    • File attachments
    • Filtered views
    • GPS
    • Global search
    • Invoice processing
    • Job costing
    • Job scheduling
    • Job tracking
    • Lead assignment
    • Mobile access
    • Online booking integration
    • Opportunity management
    • Phone and email support
    • Progress tracking
    • Prospecting tools
    • QuickBooks Desktop 2 way sync
    • QuickBooks integration
    • Quote management
    • ROI analytics
    • Real time data
    • Real time reporting
    • Receiving
    • SEO management
    • Self service portal
    • Shared calendar
    • Third party integration
    • Time tracking by client

    P: Quem costuma usar o Kickserv?

    Os clientes habituais do Kickserv são:

    Pequenas empresas, Autônomos, Empresas de médio porte

    P: Em que idioma o Kickserv está?

    O Kickserv está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Kickserv oferece?

    O Kickserv tem os seguintes planos de preços:

    Gratuito, Assinatura

    P: O Kickserv é compatível com disponíveis móveis?

    O Kickserv é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Kickserv se integra com quais outros aplicativos?

    O Kickserv se integra com os seguintes aplicativos:

    Dropbox Business, Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks Online, QuickBooks Online, QuickBooks Online Advanced, Stripe, Xero, Xero

    P: Que nível de suporte o Kickserv oferece?

    O Kickserv oferece as seguintes opções de suporte:

    FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo