FreshBooks

FreshBooks

Software de contabilidade na nuvem para proprietários de pequenas empresas

4.5/5 (3078 avaliações)

Resumo do FreshBooks

O FreshBooks é um serviço online de faturamento e monitoramento de horas que poupa seu tempo e faz você parecer profissional como as empresas da Fortune 500. A manutenção de registros financeiros deve ser fácil, rápida (e talvez até divertida), mas suficientemente detalhada para satisfazer seu contador. O FreshBooks é fácil de usar e você pode experimentá-lo gratuitamente.

Você ainda está usando o Microsoft Word ou Excel para fazer o faturamento dos clientes? Alguma vez você já substituiu acidentalmente uma fatura que não conseguiu recuperar? Ou talvez tenha entrado na Staples e adquirido a versão mais recente do QuickBooks apenas para descobrir que ela é muito complicada para as necessidades de um autônomo.

Não se preocupe, todos já tiveram essa experiência. Na verdade, tudo o que você realmente precisa é de um serviço direto que faça o gerenciamento de seus clientes, de seu tempo valioso e, o mais importante, de sua renda ser simples e sem complicações! É por isso que o FreshBooks foi criado: a maneira mais fácil de enviar e gerenciar faturas, acompanhar horas faturáveis e receber pagamentos online rapidamente. Junte-se a mais de cinco milhões de proprietários de pequenas empresas que adotaram o FreshBooks e descomplique o faturamento hoje mesmo!

Preços

A partir de
US$ 15,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Inglês

FreshBooks - Avaliações

Classificação geral
4.5/5
92% avaliações positivas
1740
Excelente
1080
Muito bom
212
Regular
29
Ruim
17
Péssimo
Russell F.
Traduzir com Google

Extraordinary item combined to the friendliest help in financial software

Usado Semanal durante Mais de um ano
Avaliado em 11/05/2019
Fonte da avaliação: Capterra

The most significant thing with this product is efficient. I adore everything about FreshBooks. It is a great application for specialists and little organizations. I have been utilizing it for as long as couple of years and rate it the best programming in the market. At whatever point I had issues, the help group helped me to determine them rapidly with successful arrangements.

Vantagens

Probably the main motivations we picked FreshBooks over other programming: *Incredibly smooth and simple to utilize interface *Ability to mark your own in hues just as include your logo *Each client can be doled out their own charging gateway login and you can have various customers under one organization however each have diverse username *Utilizes Braintree instalments (our essential vendor processor)
FreshBooks is quick and dependable suite for accounting.FreshBooks is an honour winning money and bookkeeping programming and a standout amongst the best cloud answers for entrepreneurs. It is the present holder of Finances Online's Best Accounting Software Award for 2016 just as the Supreme Software Award for 2016, and has the most noteworthy consumer loyalty rates of all comparative applications in this classification. As you will discover in this survey, there is a not insignificant rundown of reasons why our specialists considered FreshBooks for these esteemed affirmations.

Desvantagens

*Reporting could be improved *Needs better compromise as far as parities. You can do day by day monetary records, yet I would prefer to have it ascertain how my business is getting along dependent on capital in our present record, at that point factor in what we earned and our costs. *Not useful for organizations that have stock, need stock administration (this I wouldn't really rate as a con nonetheless, on the grounds that Freshbooks was constructed and intended for SERVICE style organizations - for that it works incredible) *Reporting can't be opened in the portable application, you have to get to it through the program *To my insight, you can't maintain different organizations out of one record. We as of now have two organizations and are choosing on the off chance that we are going to open up a different Freshbooks account or if there is another choice that is more qualified for the second business.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Chris S.
Traduzir com Google

Improvements need to keep coming ....

Usado Diariamente durante Mais de dois anos
Avaliado em 27/12/2018
Fonte da avaliação: Capterra

I've been a FreshBooks customer for YEARS and I do like them. I've ridden it out through all the changes and just dealt with how interfaces change and prices change. In the past few years there have been a lot more freelancer payment management systems that have come along. I've looked around, but I find myself staying with what is comfortable even though something else may be better. Fear of the unknown I guess, and not wanting to learn a new system while I'm busy working. I just think there could be some improvements made since the last major interface update. It was like a whole OS upgrade and then no new updates for the past few years -- other than pricing tier changes. There is no sense that FreshBooks is looking to improve and listen to their customers about what features they need or would like to see. Just my opinion and view. I could be very wrong. Thanks.

Vantagens

Over the years, FreshBooks has made efforts to improve its service and update the levels of programs. The latest change they made to the interface has improved some things but other parts have been left behind and I've personally not seen any updates or changes in the past few years. What I like MOST is what they started with years ago -- the ability to remind clients at the 30, 60, 90 day marks to pay their bills. However, the interface to set that feature up changed a few years ago with their major update and it's not as intuitive now.

Desvantagens

I do NOT like the timer starting off before you even choose what project you are working on. This is a SIMPLE FIX. I asked about it years ago and was told that -- yah, basically you launch the timer and then click the pause button while you work out what project you are on -- then start the timer again. Not a good design.

I do NOT like setting up a new project and having a ton of task all added to this new project that I have to deselect -- about 20 or so that I have to remove each time -- and then add in the correct task for that project.

I do NOT like having to deal with setting default payment settings and reminders for each client I set-up. Can't that just be a universal default setting to turn on?

I do NOT like having service tiers change and being told the level I was previously on is changing and this new level will cost more -- and that's what I have to accept now. I'm a independent contractor and I have few clients -- I don't need the next level. But ... whatever.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Erica B.
Traduzir com Google

Stellar customer service. Simple interface.

Usado Diariamente durante Mais de dois anos
Avaliado em 18/12/2018
Fonte da avaliação: Capterra

FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.

Vantagens

I started my freelance business nearly 3 years ago, and after initial struggles with Quickbooks (I even had a 2-hour training session with a Quickbooks instructor who just further confused me), I put off dealing with the financial side of my business for over a year (until my CPA was hounding me for tax stuff). Upon the recommendation of another freelancing friend, I decided to give FreshBooks a try. I finally got FreshBooks up and running, and I was amazed at how much it relieved my stress, rather than adding to it. The basic setup is simple and straight-forward, but as my business has grown, I've been impressed with little tricks built into FreshBooks that helps me save time and get a better overall view of my business.

Also, I don't think I've ever experienced such consistently helpful and friendly customer service. Any time I call with a question, the person on the phone is empowered to help me out.

Desvantagens

There are even more integrations and advancements that I think FreshBooks could offer to be even better. Here are a few examples:

+ I'd love to be able to do some kind of forecasting of income based either on draft invoices for project currently in the works, or estimates that have been accepted.

+ I wish I could set up estimates so clients could accept/reject specific line items so that I could send one estimate with different options, rather than multiple different estimates.

+ I wish I could apply discounts to specific line items in the invoices rather than the subtotal of the entire invoice so I could discount my services without discounting passed-along expenses I incur.

I've shared such feedback and other minor requests with the FreshBooks team, and they've sounded receptive, so I hope updates/upgrades like these will one day be available.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Avaliador Verificado
Traduzir com Google

Free accounting apps never worked for me. Finally bit the bullet and am in major LOVE w Freshbooks.

Usado Diariamente durante Mais de um ano
Avaliado em 29/07/2018
Fonte da avaliação: Capterra

Vantagens

This might make me sound superficial but the first thing I loved about Freshbooks was the interface. The icons, the buttons, the way everything looks is so so appealing to me. And it made me want to use the trial version (I did this a little more than 1 year ago). Using it made me feel like I was getting my financial act together. Which it later did, btw.

The time tracker is the best... time saver for me. It records time and then adds everything together in a way that nothing else really did. It seems so obvious but nothing I was using before helped track my hours this way. This is the thing that used to drive me round the bend when it came time to invoicing clients. I used to delay invoicing (aka "getting paid") because my own system was terrible..and I could not find a better way until finally deciding that maybe I needed to pay for something to help me.

I like the notes section for the time entries. I like how flexible it is to shift recorded time entries around or update the text to better describe what work I actually did.

I also love the support from Freshbooks. They're super responsive and extremely helpful. They do not waste my time with a lot of blather I've experienced in so many other customer service situations (like repeating back to me the question I just proferred). They include screenshots and precise language to answer my questions.

Also: Expenses in FB. I now go out of my way to add in expenses as they come w/o avoiding them.

Desvantagens

I recommended Freshbooks to a friend of mine who started using it right away. Then he had trouble with a really difficult client he'd billed using Freshbooks. This client (I subcontracted with the friend so am aware of what all happened) contested all of my friend's work and refused payment after paying the Freshbooks invoice. And Freshbooks allowed the chargeback to happen. I think other software does not allow this --- for example, my friend now uses Quickbooks as a result.

I have also experienced some quirks when it came to adding new jobs to repeat clients. This is likely my own error but it's not something I've cared to reach out to the support team to question.

I also have not downloaded a year's incoming and outgoing details to give to an accountant. So I don't know how well that all works. Again, my own thing, and not necessarily on them.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Randall B.
Traduzir com Google

FreshBooks provides small businesses with some of the best invoicing and billing features available.

Usado Semanal durante Mais de dois anos
Avaliado em 12/07/2018
Fonte da avaliação: Capterra

Billing and invoicing were made much easier using this software.

Vantagens

FreshBooks gives small businesses a well-designed and intuitive user interface that can easily be used for a variety of different functions, most notably billing, and invoicing. Users are given a wide array of attractive template designs to choose from when creating invoices, allowing for catchy, yet professional looking documents.

FreshBooks also provides users with tools for team collaboration, estimates, and projects, all of which can be easily navigated and set up to increase your small businesses' ability to maximize communication, send automatic reminders, submit proposals, and secure jobs with relative ease.

As an accounting package, FreshBooks also provides users with the ability to perform some fundamental bookkeeping and accounting functions, has some bank reconciliation functions, enables you to accept online credit card payments, and provides many of these features via their full-featured mobile application.

Last but not least, FreshBooks provides excellent customer service from the start. A detailed and easily followed tutorial will help new users get started, while their well-trained staff is always ready to provide users with answers to any questions or issues they may encounter. FreshBooks is very proud of their customer service and their customer satisfaction rating, and it really shows when you speak with one of their representatives.

Desvantagens

One limitation in FreshBooks as an accounting package is the fact that they utilize single-entry accounting. While this may not be an obvious flaw to a new small business owner, it will become apparent as more accounts are created, employees are hired, and payment options are implemented. Single-entry accounting is quick and simple, but it certainly leaves something to be desired.

Over the years some application updates have diminished or completely removed some useful features, like service and customer records, and inventory tracking, all of which were very convenient and helpful features.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do FreshBooks

A partir de
US$ 15,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do FreshBooks

  • API
  • Análise financeira
  • Cobrança e faturamento
  • Controle de despesas
  • Gerenciamento de faturas
  • Importação/exportação de dados
  • Múltiplas moedas
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Painel de atividades
  • Processamento de faturas
  • Relatórios e estatística

  • Auditoria
  • Criação de relatórios personalizável
  • Dados em tempo real
  • Gestão da contabilidade
  • Gestão de conformidade
  • Gestão do fluxo de trabalho
  • Integração da contabilidade
  • Integração de terceiros

Perguntas frequentes sobre o FreshBooks

Abaixo estão algumas perguntas frequentes sobre o FreshBooks.

P: Que tipo de planos o FreshBooks oferece?

O FreshBooks oferece os seguintes planos de pagamento:

A partir de: US$ 15,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

P: Quais são os principais recursos do FreshBooks?

Não temos informações sobre os recursos do FreshBooks.

P: Quem costuma usar o FreshBooks?

Os clientes habituais do FreshBooks são:

Autônomos, Empresas de médio porte, Pequenas empresas

P: Em que idioma o FreshBooks está?

O FreshBooks está nos seguintes idiomas:

Inglês

P: Que tipo de planos o FreshBooks oferece?

O FreshBooks tem os seguintes planos de preços:

Assinatura

P: O FreshBooks é compatível com disponíveis móveis?

O FreshBooks é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O FreshBooks se integra com quais outros aplicativos?

O FreshBooks se integra com os seguintes aplicativos:

Capsule, Comindwork, DeskAway, DirectIQ, Kayako, Payment Evolution, Podio, Receipt Bank, TriNet Expense, Zendesk

P: Que nível de suporte o FreshBooks oferece?

O FreshBooks oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo

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