When I Work

Staff scheduling, time tracking, communication & attendance

4,5 /5 (812 avaliações) Escreva uma avaliação!

Resumo do When I Work

O que é o When I Work?

Use When I Work to easily schedule and communicate with employees. When I Work's features include:Send the schedule to staff as a text message. Two-way text messaging which allows employees to accept open shifts and request their schedule via text message. Activate Attendance and let your employees use the mobile time clock to punch in from their smart phones or set up an iPad as a terminal. Easily see which location your employees clock in from on the map and after you review the time sheets, you can finalize them with the click of a button.

When I Work is the perfect tool for small business owners, operations managers, HR managers, or anyone managing hourly schedules.

Resumo do When I Work

Preços

A partir de
US$ 1,50/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

When I Work is completely FREE for companies with 75 employees or less.
Premium plans with additional features are also available for as low as $1.50/month/employee.
When I Work is offered as a subscription on a month-to-month basis. There are no long term contracts and a credit card is NOT required.


Recursos do When I Work

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Inglês

Media

12019
54946
54947
54948
12023
12025
54949
54950
12027
591212
Captura de tela do When I Work: Schedule Staff from your iPhone, Android phone for desktop Captura de tela do When I Work: Manage Shift Changes on the Fly Captura de tela do When I Work: See Who's Working - Create Shifts and Send Alerts Captura de tela do When I Work: You & Staff Notified Via Text, Email, or Both Captura de tela do When I Work: Know When Employees Are Available To Work Captura de tela do When I Work: Staff acknowledge their shifts to let managers know they've been seen Captura de tela do When I Work: Employee hourly pay rates can be added and edited Captura de tela do When I Work: Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Captura de tela do When I Work: Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Captura de tela do When I Work: Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.

When I Work - Avaliações

When I Work - Avaliações

Classificação geral
4,5
/
5
Excelente
511

Muito bom
222

Regular
53

Ruim
16

Péssimo
10

Relação qualidade/preço
4,5
Recursos
4,3
Praticidade
4,5
Suporte ao cliente
4,5
90% dos usuários recomendam este app
Trish C.

Great software for teams of all sizes

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.


Traduzir com Google
Erin M.

Scheduling made simple

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.


Traduzir com Google
Sarah N.

Its saved me a lot of time

It's been great and it's really helps us with keeping us running day to day.


Traduzir com Google
Elizabeth R.

MISSING BASIC FUNCTIONS!

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.


Traduzir com Google
Rachel J.

Easiest Software to Make Schedules


Traduzir com Google
Trish C.
Setor: Veterinária
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Great software for teams of all sizes

Usado Semanal durante Mais de dois anos
Avaliado em 25/07/2019
Fonte da avaliação: Capterra

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vantagens

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Desvantagens

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Traduzido para o Português

Resposta do When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Erin M.
Setor: Alimentação e bebidas
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Scheduling made simple

Usado Diariamente durante Mais de um ano
Avaliado em 16/03/2020
Fonte da avaliação: Capterra

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Vantagens

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Desvantagens

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Traduzido para o Português

Resposta do When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Sarah N.
Setor: Museus e instituições
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Its saved me a lot of time

Usado Diariamente durante 6 a 12 meses
Avaliado em 29/06/2020
Fonte da avaliação: Capterra

It's been great and it's really helps us with keeping us running day to day.

Vantagens

This software has made scheduling staff a breeze and saved me massive amounts of time in the HR part of my job!

Desvantagens

I removed old staff but I can't delete them completely, and I can't reduce the number of staff (to save me money) during our COVID-19 closure. We still used the software for our core staff that remained so we didn't want to just put it on vacation.

Traduzido para o Português

Resposta do When I Work

Hello Sarah,

Thank you for your thoughtful review of our app! We're glad to hear that we've been able to help with your scheduling needs.

Our Customer Care team would be happy to help archive/delete employees and walk through options regarding costs. Could you please submit a ticket with us here: https://help.wheniwork.com/submit-a-ticket/

Thank you again!
Beth

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Elizabeth R.
Setor: Contabilidade
Porte da empresa: 13-50 funcionários
Traduzido para o Português

MISSING BASIC FUNCTIONS!

Usado Diariamente durante Avaliação gratuita
Avaliado em 12/11/2019
Fonte da avaliação: Capterra

Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.

Vantagens

Interface is simple and provides an organized structure that is responsive. Inviting and adding employees is automated.

Desvantagens

Your employees cannot "turn in" or "submit" their timesheets! There is no way to know or have them verify that what they have entered is ready for review. A mgr has to chase down each employee to verify they have finished, or have a side system of notices, or double tracking.
Employees cannot enter PTO after the fact, they can only REQUEST PTO for future dates. If a company is using the timesheet function to have employees enter their time, breaks, PTO, etc, there are many limitations that require managers to do additional work. For instance, if an employee has an unexpected family emergency for two days, they cannot request PTO after those days are past. So how does PTO get entered for those days? Somehow the employee has to communicate with the mgr to enter it for them!
Very simple but integral functions that are important to a timesheet app that are missing!!
When giving feedback to WIW about these missing features, we were told that it was fine for us to move to another app since WIW wasn't a good fit. In other words, they are not open to feedback for improvement.....like it or leave.... We are leaving and taking the two clients we already setup on WIW trials to another platform, along with the 5 other clients that were waiting for the results of our trial run. All of which would have been paid subscriptions for WIW!

Traduzido para o Português

Resposta do When I Work

Hi Elizabeth,

Thanks for taking the time to leave a review and provide your feedback. We're sorry to hear that you did not find When I Work to be a good fit for your team. We do appreciate hearing more about what features are most important to you as we use customer feedback to guide future developments.

If you have any other questions or feedback to share, please let us know by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Our Customer Care team would be happy to help. Thank you for your time and thoughts.

Best,
Kate

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Rachel J.
Setor: Filmes e vídeos
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Easiest Software to Make Schedules

Usado Outro durante Mais de um ano
Avaliado em 03/05/2020
Fonte da avaliação: Capterra

Vantagens

I used quite a bit of scheduler software in the past. I'm really skilled at using Kronos for 100+ employees but on a smaller scale with my small business I love the functionality of "When I Work". It works on all platforms and notifies my employees when they are scheduled or if things get shifted around. Love that it also has a picture display of each employee. It these little touches that keep me coming back from more. Love it!

Desvantagens

To be honest, with the ease of use and easy access of the user interface, I have no complaints about this app and would recommend it to any small business owner out there. I will continue to use this long term for my business.

Traduzido para o Português

Resposta do When I Work

Hi Rachel -

Thank you so much for taking the time to share such a lovely review with us!

We're thrilled to hear features like shift reminders and schedule notifications are so helpful for both you and your employees.

Again, thank you so much for the lovely review!

Kindly,
Adrianne

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,7/10
Baseado em 812 usuários
Compare as alternativas por recomendação dos usuários
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Preço do When I Work

Preço do When I Work

A partir de
US$ 1,50/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

When I Work is completely FREE for companies with 75 employees or less.
Premium plans with additional features are also available for as low as $1.50/month/employee.
When I Work is offered as a subscription on a month-to-month basis. There are no long term contracts and a credit card is NOT required.

When I Work is completely FREE for companies with 75 employees or less.
Premium plans with additional features are also available for as low as $1.50/month/employee.
When I Work is offered as a subscription on a month-to-month basis. There are no long term contracts and a credit card is NOT required.

Relação qualidade/preço
4,5/5
Baseado em 812 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do When I Work

Recursos do When I Work

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4,3/5
Baseado em 812 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre When I Work

Mais informações sobre When I Work

Principais recursos do When I Work

  • Applicant Tracking - find, interview and hire in one place
  • Calendar - iCal / Outlook Calendar / Google Calendar Sync
  • Communication - text alerts, group text, and 2-way texting
  • Employee Availability - visible right from the scheduler
  • Employee Scheduling - simple drag & drop interface
  • Job Sites - perfect for construction, home health care
  • Mobile - FREE apps for iPhone & Android
  • Multiple Locations - view all locations from one account
  • Notifications - email, text message & push notifications
  • Online Access - anytime, anywhere
  • Open Shifts - fill open shifts by text message
  • Payroll - forecast your labor costs
  • Payroll - integrations and easy export options
  • Reports - track and review your data, export available
  • Templates - copy previous schedules for rapid scheduling
  • Time Clock - mobile phones, iPad, or PC (with Attendance)
  • Trade Shifts - approve shift trades from your phone

Vantagens

Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.

Perguntas frequentes sobre o When I Work

Perguntas frequentes sobre o When I Work

Abaixo estão algumas perguntas frequentes sobre o When I Work.

P: Que tipo de planos o When I Work oferece?

O When I Work oferece os seguintes planos de pagamento:

A partir de: US$ 1,50/mês

Modelo de preços: Gratuito, Assinatura

Teste Grátis: Disponível

When I Work is completely FREE for companies with 75 employees or less. Premium plans with additional features are also available for as low as $1.50/month/employee. When I Work is offered as a subscription on a month-to-month basis. There are no long term contracts and a credit card is NOT required.

P: Quais são os principais recursos do When I Work?

O When I Work oferece os seguintes recursos:

  • Applicant Tracking - find, interview and hire in one place
  • Calendar - iCal / Outlook Calendar / Google Calendar Sync
  • Communication - text alerts, group text, and 2-way texting
  • Employee Availability - visible right from the scheduler
  • Employee Scheduling - simple drag & drop interface
  • Job Sites - perfect for construction, home health care
  • Mobile - FREE apps for iPhone & Android
  • Multiple Locations - view all locations from one account
  • Notifications - email, text message & push notifications
  • Online Access - anytime, anywhere
  • Open Shifts - fill open shifts by text message
  • Payroll - forecast your labor costs
  • Payroll - integrations and easy export options
  • Reports - track and review your data, export available
  • Templates - copy previous schedules for rapid scheduling
  • Time Clock - mobile phones, iPad, or PC (with Attendance)
  • Trade Shifts - approve shift trades from your phone

P: Quem costuma usar o When I Work?

Os clientes habituais do When I Work são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Autônomos, Empresas de médio porte

P: Em que idioma o When I Work está?

O When I Work está nos seguintes idiomas:

Inglês

P: Que tipo de planos o When I Work oferece?

O When I Work tem os seguintes planos de preços:

Gratuito, Assinatura

P: O When I Work é compatível com disponíveis móveis?

O When I Work é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O When I Work se integra com quais outros aplicativos?

O When I Work se integra com os seguintes aplicativos:

9 Spokes, Fulcrum, Grow, Gusto, OnPay, People, QuickBooks Online, QuickBooks Online, Rippling, StaffingNation

P: Que nível de suporte o When I Work oferece?

O When I Work oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo