Sobre o When I Work

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Send the schedule to staff with just a click—they can get it via notification, email, or text. Activate Time & Attendance to let employees use a mobile time clock through their own device or one you set up as a terminal. Manage shift requests, time off and availability and easily let employees communicate with each other. You can even integrate your payroll provider to streamline the process even more.

When I Work is the perfect tool for small business owners, operations managers, HR managers, or anyone managing hourly schedules. It is available for a 14-day free trial.

Preços a partir de:

US$ 2,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao When I Work

Principais benefícios do When I Work

Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Alemanha, Reino Unido, Estados Unidos

Idiomas

inglês

Preços a partir de:

US$ 2,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao When I Work

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Recursos

Total de recursos do When I Work: 130

  • API
  • Acesso offline
  • Acesso para Celular
  • Acompanhamento de atividades
  • Acompanhamento do controle de ponto dos funcionários
  • Agendamento automatizado
  • Agendamento de aulas
  • Agendamento de eventos
  • Agendamento de grupo
  • Agendamento de plantão
  • Agendamento de recursos
  • Agendamento de tarefas
  • Agendamento em tempo real
  • Alertas do celular
  • Alertas por e-mail
  • Alertas/notificações
  • Análise de dados em tempo real
  • Armazenamento de dados seguros
  • Arrastar e soltar
  • Atualização em tempo real
  • Banco de dados de funcionários
  • Bate-papo em tempo real
  • Bate-papo/Mensagens instantâneas
  • Bater ponto de entrada/saída
  • Calculadora de custos de mão de obra
  • Cartão perfurado online
  • Classificados de emprego
  • Cobrança e faturamento
  • Compatível com iCalendar
  • Comunicação multicanal
  • Controle da estação de trabalho
  • Controle de comparecimento
  • Controle de comparencimento
  • Controle de despesas
  • Controle de horas
  • Controle de horas e despesas
  • Controle de licenças
  • Controle de licenças médicas
  • Controle de tempo offline
  • Controle de tempo por celular
  • Controle do processo de aprovação
  • Controle do progresso de tarefas
  • Controles/permissões de acesso
  • Convites e lembretes por e-mail
  • Cronograma de instalações
  • Cálculo de horas extras
  • Dados em tempo real
  • Distribuição de cronogramas
  • Feed de notícias/atividades
  • GPS
  • Geolocalização
  • Gerenciamento de aplicativos
  • Gestão da comunicação
  • Gestão da disponibilidade
  • Gestão da folha de pagamento
  • Gestão da mão de obra
  • Gestão de RH
  • Gestão de calendários
  • Gestão de candidaturas de emprego
  • Gestão de comitês
  • Gestão de comparecimento
  • Gestão de conformidade
  • Gestão de docentes/funcionários
  • Gestão de empreiteiras
  • Gestão de eventos
  • Gestão de funcionários
  • Gestão de garçons
  • Gestão de instalações
  • Gestão de modelos
  • Gestão de médicos
  • Gestão de recursos
  • Gestão de tarefas
  • Gestão de voluntariado
  • Gestão do quadro de horários
  • Horas faturáveis e não faturáveis
  • Importação/exportação de dados
  • Incorporação de funcionários
  • Indicadores de desempenho
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integração do Microsoft Outlook
  • Lembretes
  • Login seguro
  • Logon único
  • Mensagens de SMS
  • Mensagens instantâneas
  • Monitoramento de tempo online
  • Monitoramento em tempo real
  • Mão de obra variável
  • Notificações da área de trabalho
  • Notificações em tempo real
  • Orçamentos/Previsões
  • Painel de atividades
  • Para escolas
  • Para o setor da saúde
  • Para refeitórios
  • Perfil dos funcionários
  • Pesquisa e filtro
  • Planejamento de pessoal
  • Ponto de vendas (PDV)
  • Portal de autoatendimento
  • Portal do funcionário
  • Portal para funcionários
  • Previsão
  • Previsão da demanda
  • Previsão de trabalho
  • Previsão de vendas
  • Projeções
  • Rastreamento da localização
  • Rastreamento de no-show
  • Rastreamento de trabalho
  • Rastreamento de vagas e licenças
  • Registro automático de tempo
  • Registro manual de horas
  • Relatório de custos de mão de obra
  • Relatórios de resumos
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relógio de ponto
  • Relógio de ponto online
  • Reservas online
  • Seguimento de assalariados
  • Seguimento dos candidatos
  • Sincronização de calendários
  • Solicitações de tempo livre
  • Taxas de cobrança múltiplas
  • Troca de turnos
  • Várias localizações
  • Widgets

Alternativas

Workzoom

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Connecteam

4,8
#2 alternativa ao When I Work
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Dusk IOP

4,9
#3 alternativa ao When I Work
Designed to help customers grow their businesses with task, job and project management tools that connect to your...

Deputy

4,7
#4 alternativa ao When I Work
Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps...

Avaliações

Classificação geral

4,5 /5
(880)
Relação qualidade/preço
4,4/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,5/5

Já tem o When I Work?

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Exibindo 5 avaliações de 880
Trish C.
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 2-10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great software for teams of all sizes

Avaliado em 25/07/2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vantagens

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Desvantagens

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Alternativas consideradas

Gingr

Razões para mudar para o When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Resposta do When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Scheduling made simple

Avaliado em 16/03/2020

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Vantagens

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Desvantagens

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Alternativas consideradas

Schedulefly

Razões para mudar para o When I Work

We liked how easy it was to use, and how many add ons there are included with the basic account.

Resposta do When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

David R.
Classificação geral
  • Setor: Ócio, viagens e turismo
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great solution

Avaliado em 21/07/2021

A lifesaver

A lifesaver

Vantagens

The ability to plan and programme the employee scheduling for our events with the employees seeing their own schedules

Desvantagens

The only issue that I would improve would be the ability to put a single event entry into the exported calendar as the current options result in an over-populated calendar

Alternativas consideradas

Planday

Razões para mudar para o When I Work

Our own review and the ability to hibernate as we are a seasonal busineds

Resposta do When I Work

Hello David, thanks for the review! Have a grand day!

Avaliador Verificado
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Avaliado em 04/04/2017

Vantagens

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Desvantagens

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Resposta do When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Shannon V.
Classificação geral
  • Setor: Administração pública
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Acceptable product quality but poor service

Avaliado em 02/09/2021

I've been using it so long I don't remember the sales and implementation process. It's probably...

I've been using it so long I don't remember the sales and implementation process. It's probably time to start shopping for a new solution, but I can't be bothered because my staff are used to it and it basically does what's it's supposed to.

Vantagens

It is fairly easy to build the schedule every week and staff get notified right away. The time off feature works really well. I like the "Open Shifts" feature for weeks when we are short staffed.

Desvantagens

So many things, but mostly that I have used it for 7 years and it has hardly evolved. Or at least when they do add features, you almost always have to pay for them. I made some changes a few years ago that broke somethings and tried to get someone on the phone and was basically told that I dont' qualify for phone support. They didn't solve my issue (I'm just tolerating it). Kind of annoying considering that I hav epaid about $8400 USD for this software over the past 7 years. I feel I'm worth a 15 minute phone call to troubleshoot my issues and make it work better for me.

Resposta do When I Work

Hi Shannon,

Thank you for taking the time to review our application. We love and appreciate hearing feedback. We are always looking for ways to improve our product to best support all of our customers.

I am sorry to hear there seems to be an issue that has not been resolved for you. We are very happy to help correct this. We do have a Live Chat option for live support that can be very useful real time.

Please feel free to reach out to us directly anytime you need us. We are always here and happy to assist in the most effecient way possible!

Again, we definitely appreciate the feedback and look forward to continuing to serve your Scheduling and Time Keeping needs.

Respectfully,
Ethan

Exibindo 5 avaliações de 880 Leia todas as avaliações

Perguntas frequentes sobre o When I Work

Abaixo estão algumas perguntas frequentes sobre o When I Work.

O When I Work oferece os seguintes planos de pagamento:

  • A partir de: US$ 2,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Disponível

Os clientes habituais do When I Work são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O When I Work está nos seguintes idiomas:

inglês

O When I Work é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O When I Work se integra com os seguintes aplicativos:

321Forms, ADP Workforce Now, Crew, Facebook, Google Calendar, Google Workspace, Gusto, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, TribePad, Vend, Zapier

O When I Work oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para When I Work.