Sobre o When I Work

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Send the schedule to staff with just a click—they can get it via notification, email, or text. Activate Time & Attendance to let employees use a mobile time clock through their own device or one you set up as a terminal. Manage shift requests, time off and availability and easily let employees communicate with each other. You can even integrate your payroll provider to streamline the process even more.

When I Work is the perfect tool for small business owners, operations managers, HR managers, or anyone managing hourly schedules. It is available for a 14-day free trial.

Principais benefícios do When I Work

Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Alemanha, Reino Unido, Estados Unidos

Idiomas

inglês

Imagens

Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
Create next weeks schedule in minutes!
Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
Staff acknowledge their shifts to let managers know they've been seen
Employee hourly pay rates can be added and edited
We currently offer seamless integrations with these platforms.
Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
Schedule Staff from your iPhone, Android phone for desktop
Manage Shift Changes on the Fly
See Who's Working - Create Shifts and Send Alerts
You & Staff Notified Via Text, Email, or Both
Know When Employees Are Available To Work
Ver mais 15
When I Work - Vídeo
Captura de tela do When I Work: Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Captura de tela do When I Work: Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Captura de tela do When I Work: Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling. Captura de tela do When I Work: Create next weeks schedule in minutes! Captura de tela do When I Work: Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are. Captura de tela do When I Work: Staff acknowledge their shifts to let managers know they've been seen Captura de tela do When I Work: Employee hourly pay rates can be added and edited Captura de tela do When I Work: We currently offer seamless integrations with these platforms. Captura de tela do When I Work: Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone! Captura de tela do When I Work: Schedule Staff from your iPhone, Android phone for desktop Captura de tela do When I Work: Manage Shift Changes on the Fly Captura de tela do When I Work: See Who's Working - Create Shifts and Send Alerts Captura de tela do When I Work: You & Staff Notified Via Text, Email, or Both Captura de tela do When I Work: Know When Employees Are Available To Work

Recursos

Total de recursos do When I Work: 130

  • API
  • Acesso offline
  • Acesso para Celular
  • Acompanhamento de atividades
  • Acompanhamento do controle de ponto dos funcionários
  • Agendamento automatizado
  • Agendamento de aulas
  • Agendamento de eventos
  • Agendamento de grupo
  • Agendamento de plantão
  • Agendamento de recursos
  • Agendamento de tarefas
  • Agendamento em tempo real
  • Alertas do celular
  • Alertas por e-mail
  • Alertas/notificações
  • Análise de dados em tempo real
  • Armazenamento de dados seguros
  • Arrastar e soltar
  • Atualização em tempo real
  • Banco de dados de funcionários
  • Bate-papo em tempo real
  • Bate-papo/Mensagens instantâneas
  • Bater ponto de entrada/saída
  • Calculadora de custos de mão de obra
  • Cartão perfurado online
  • Classificados de emprego
  • Cobrança e faturamento
  • Compatível com iCalendar
  • Comunicação multicanal
  • Controle da estação de trabalho
  • Controle de comparecimento
  • Controle de comparencimento
  • Controle de despesas
  • Controle de horas
  • Controle de horas e despesas
  • Controle de licenças
  • Controle de licenças médicas
  • Controle de tempo offline
  • Controle de tempo por celular
  • Controle do processo de aprovação
  • Controle do progresso de tarefas
  • Controles/permissões de acesso
  • Convites e lembretes por e-mail
  • Cronograma de instalações
  • Cálculo de horas extras
  • Dados em tempo real
  • Distribuição de cronogramas
  • Feed de notícias/atividades
  • GPS
  • Geolocalização
  • Gerenciamento de aplicativos
  • Gestão da comunicação
  • Gestão da disponibilidade
  • Gestão da folha de pagamento
  • Gestão da mão de obra
  • Gestão de RH
  • Gestão de calendários
  • Gestão de candidaturas de emprego
  • Gestão de comitês
  • Gestão de comparecimento
  • Gestão de conformidade
  • Gestão de docentes/funcionários
  • Gestão de empreiteiras
  • Gestão de eventos
  • Gestão de funcionários
  • Gestão de garçons
  • Gestão de instalações
  • Gestão de modelos
  • Gestão de médicos
  • Gestão de recursos
  • Gestão de tarefas
  • Gestão de voluntariado
  • Gestão do quadro de horários
  • Horas faturáveis e não faturáveis
  • Importação/exportação de dados
  • Incorporação de funcionários
  • Indicadores de desempenho
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integração do Microsoft Outlook
  • Lembretes
  • Login seguro
  • Logon único
  • Mensagens de SMS
  • Mensagens instantâneas
  • Monitoramento de tempo online
  • Monitoramento em tempo real
  • Mão de obra variável
  • Notificações da área de trabalho
  • Notificações em tempo real
  • Orçamentos/Previsões
  • Painel de atividades
  • Para escolas
  • Para o setor da saúde
  • Para refeitórios
  • Perfil dos funcionários
  • Pesquisa e filtro
  • Planejamento de pessoal
  • Ponto de vendas (PDV)
  • Portal de autoatendimento
  • Portal do funcionário
  • Portal para funcionários
  • Previsão
  • Previsão da demanda
  • Previsão de trabalho
  • Previsão de vendas
  • Projeções
  • Rastreamento da localização
  • Rastreamento de no-show
  • Rastreamento de trabalho
  • Rastreamento de vagas e licenças
  • Registro automático de tempo
  • Registro manual de horas
  • Relatório de custos de mão de obra
  • Relatórios de resumos
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relógio de ponto
  • Relógio de ponto online
  • Reservas online
  • Seguimento de assalariados
  • Seguimento dos candidatos
  • Sincronização de calendários
  • Solicitações de tempo livre
  • Taxas de cobrança múltiplas
  • Troca de turnos
  • Várias localizações
  • Widgets

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Avaliações

Classificação geral

4,5 /5
(862)
Relação qualidade/preço
4,5/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,5/5

Já tem o When I Work?

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Escreva uma avaliação!
Exibindo 5 avaliações de 862
Trish C.
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 2-10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great software for teams of all sizes

Avaliado em 25/07/2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vantagens

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Desvantagens

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Resposta do When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Scheduling made simple

Avaliado em 16/03/2020

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Vantagens

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Desvantagens

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Resposta do When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Jamie L.
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Okay for micro-busineses but does not scale well, integrates poorly, and suffers from bad...

Avaliado em 14/04/2021

The company only offers support by Chat or Email - there is no way to get someone on the phone. I...

The company only offers support by Chat or Email - there is no way to get someone on the phone. I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!)

Vantagens

The Scheduling module works well for our 25-person veterinary practice where staff work rotating schedules. We can set up templates for each group and quickly deploy and tweak the schedule.

Desvantagens

We tried to integrate with Gusto Payroll to streamline time-sheet reporting. It's a mess, and does not often work. It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies. After a while I realize that it's faster to manually type in all the data since troubleshooting this is so time consuming. Plus you can not get support on the phone!

Resposta do When I Work

Hello Jamie,

Thank you for your honest review of our integrations and support channels. We appreciate the feedback.

The Customer Care team aims to provide exceptional support through our email and chat channels. We would be happy to continue assisting with any issues you are seeing with the Gusto integration. Please chat in with us or submit a ticket.

All the best,
Tim

Avaliador Verificado
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Avaliado em 04/04/2017

Vantagens

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Desvantagens

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Resposta do When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Cynthia H.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

When I Work, Works!

Avaliado em 02/02/2021

For what our restaurant needs, which is to get schedules out in a timely manner, track schedule...

For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine.

Vantagens

When I Work is easy to access and navigate and the extra features allow to you communicate with your group easily enough. It's fairly efficient and easy to use from a User standpoint. Has an app feature, plus you can access from your computer, so I like that flexibility.

Desvantagens

Sometimes the cell app glitches and you can't access the program at all and it takes awhile for the program to realign itself. Could be based on cell access, but this happens quite frequently.

Resposta do When I Work

Hi Cynthia -

Thanks so much for taking some time to provide a review!

It's awesome to hear that our features help your team work better together, and that having access to all the features you need has been so useful!

If you're running into a consistent issue with the app, we're here to help! Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Thanks again for the review!
Adrianne

Exibindo 5 avaliações de 862 Leia todas as avaliações

Perguntas frequentes sobre o When I Work

Abaixo estão algumas perguntas frequentes sobre o When I Work.

O When I Work oferece os seguintes planos de pagamento:

  • A partir de: US$ 2,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Disponível

Não temos informações sobre os recursos do When I Work.

Os clientes habituais do When I Work são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O When I Work está nos seguintes idiomas:

inglês

O When I Work é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O When I Work se integra com os seguintes aplicativos:

321Forms, ADP Workforce Now, Crew, Facebook, Google Calendar, Google Workspace, Gusto, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, TribePad, Vend, Zapier

O When I Work oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para When I Work.