Sobre o Keap

Keap, formerly Infusionsoft, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.

Preços a partir de:

79,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Principais benefícios do Keap

CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.

MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.

E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.

PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.

AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Reino Unido, Nova Zelândia, Estados Unidos

Idiomas

alemão, espanhol, francês, hebraico, inglês, italiano, japonês, neerlandês, português, sueco, árabe

Preços a partir de:

79,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Imagens

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Recursos

Total de recursos do Keap: 144

  • API
  • Acesso para Celular
  • Acompanhamento da atividade do cliente
  • Acompanhamento de atividades
  • Administração de website
  • Agendamento de campanhas
  • Agendamento de tarefas
  • Alertas/notificações
  • Análise de dados de campanhas
  • Análise de dados do atendimento ao cliente
  • Análise de dados preditiva
  • Análise de dados visual
  • Análise de tendências de vendas
  • Arrastar e soltar
  • Atribuição de solicitações
  • Automatização de vendas
  • Automação de marketing
  • Ações ativadas por eventos
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Bate-papo ao vivo
  • Biblioteca de imagens
  • Bloqueador de spams
  • CRM
  • Campanhas gota a gota
  • Campos personalizáveis
  • Captura de leads
  • Carrinho de compras
  • Catalogação/Categorização
  • Cobrança e faturamento
  • Confirmação/lembretes
  • Conformidade com CAN SPAM
  • Contatos compartilhados
  • Conteúdo dinâmico
  • Controle de respostas por e-mail
  • Cálculo de preços e custos
  • Dados em tempo real
  • Distribuição de leads
  • Editor de WYSIWYG
  • Editor de formulários
  • Envolvimento dos leads
  • Escalonamento de solicitações
  • Ferramentas de prospecção
  • Fluxo de trabalho configurável
  • Formulários na Internet
  • Geração de leads
  • Gerenciamento de SEO
  • Gerenciamento de contatos
  • Gerenciamento de e-mails
  • Gerenciamento de faturas
  • Gerenciamento de listas
  • Gestão da atividade de vendas
  • Gestão de assinantes
  • Gestão de calendários
  • Gestão de campanhas
  • Gestão de clientes
  • Gestão de compromissos
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de leads
  • Gestão de modelos
  • Gestão de pedidos
  • Gestão de promoções
  • Gestão de tarefas
  • Gestão do conhecimento
  • Gestão do fluxo de trabalho
  • Gestão do pipeline
  • Gestão do pipeline de vendas
  • Gestão territorial
  • Histórico do cliente
  • Implantação baseada na web
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integrações de terceiros
  • Lead Nurturing
  • Lembretes
  • Mapeamento da trajetória do cliente
  • Marcação
  • Marketing de multicanal
  • Marketing de pesquisa
  • Marketing por e-mail
  • Marketing social
  • Modelos de e-mails
  • Modelos personalizáveis
  • Monitoramento
  • Múltiplas campanhas
  • Notificação de leads
  • Opções de publicação
  • Orçamentos/estimativas
  • Otimização de taxas de conversão
  • Pagamentos eletrônicos
  • Painel de atividades
  • Para dispositivos iPad
  • Para o setor de seguro
  • Para organizações e equipes de vendas
  • Para pequenas empresas
  • Para startups
  • Pedidos de vendas
  • Perguntas frequentes (FAQ)
  • Personalização
  • Personalização
  • Pesquisa e filtro
  • Pesquisas do cliente
  • Planejamento de campanhas
  • Portal de autoatendimento
  • Previsão de vendas
  • Priorização
  • Processamento de lotes
  • Processamento de pedidos
  • Projeções
  • Páginas de início/formulários web
  • Qualificação de leads
  • Rastreamento de ROI
  • Rastreamento de cliques
  • Rastreamento de conversão
  • Rastreamento de e-mails
  • Rastreamento de fonte
  • Rastreamento de interações
  • Rastreamento de pedidos
  • Rastreamento de recomendações
  • Rastreamento de relacionamentos
  • Rastreamento de uso de referências
  • Rastreamento de visitantes
  • Rastreamento de visitantes do site
  • Reativo
  • Relatórios de vendas
  • Relatórios do pipeline
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Reservas online
  • Respondedores automáticos
  • Roteamento
  • Segmentação
  • Segmentação de campanhas
  • Segmentação de clientes
  • Segmentação de leads
  • Sincronização de dados
  • Sistema de calendário ou lembretes
  • Suporte do cliente
  • Testes A/B
  • Widgets
  • XML/RSS

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Avaliações

Classificação geral

4,1 /5
(1 117)
Relação qualidade/preço
3,8/5
Recursos
4,1/5
Praticidade
3,5/5
Suporte ao cliente
4,0/5

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Exibindo 5 avaliações de 1 117
Mindy I.
Classificação geral
  • Setor: Design gráfico
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great for an all-in-one service

Avaliado em 29/12/2020

I had some great help with getting everything set up and I find the email automation system quite...

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Vantagens

I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Desvantagens

I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

Bob G.
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I love Infusionsoft

Avaliado em 16/08/2019

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is...

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.

Vantagens

Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers

Desvantagens

Search options are limited
Onboarding costs are high

Resposta do Keap

Bob,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!

All the best,
Paige, Social Media Specialist at Keap

Tammy S.
Classificação geral
  • Setor: Belas Artes
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Large learning curve for Keap

Avaliado em 10/05/2022

Once you learn all the features you see how powerful and helpful this software can be.

Once you learn all the features you see how powerful and helpful this software can be.

Vantagens

The pipeline feature and the ease of moving customers through the pipeline for various actions to occur.

Desvantagens

Without an outside company guiding us there was a large learning curve to learn all of the features.

Alternativas consideradas

Kartra

Razões para escolher o Keap

Suggestion of another marketing company we were working with.

Razões para mudar para o Keap

Strong recommendation from an outside marketing company we were working with.

Resposta do Keap

Hi Tammy,
Thank you so much for taking the time to leave a review. We're happy to hear that Keap's features have assisted with your customer journey. I will share your feedback about the learning curve with our software with the right teams here so we can work to create a simpler experience for our customers. I encourage you to check out our educational resources on our website and lean on our team when you have any specific questions.

Colette M.
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 11-50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Came to Keap for Price. Leaving because not keeping up with our needs.

Avaliado em 10/05/2022

Customer support is really good with Keap. I do appreciate that. When we moved from HubSpot, I...

Customer support is really good with Keap. I do appreciate that. When we moved from HubSpot, I really missed the features they provided--just simple things but when adding a photo to a campaign, I could see a thumbnail. With Keap, you always have to know the exact name of the image, etc. Keap needs to update the site to make it more robust and intuitive like their competitors.

Vantagens

Have been using Infusionsoft ---> Keap for 6+ years. We initially moved from HubSpot to Infusionsoft simply because HubSpot was too expensive for the size of our company or what we were looking to accomplish with simple campaigns.

Desvantagens

I feel like Keap has not stayed on the cutting edge--seems a little behind the times now, honestly. We're looking at Klaviyo now and it seems like their campaigns, analytics and action sets will be easier to execute.

Alternativas consideradas

Klaviyo

Razões para escolher o Keap

Price brought us to Infusionsoft (Keap).

Software anterior

HubSpot Marketing Hub e HubSpot CRM

Razões para mudar para o Keap

We will probably be switching from Keap to Klaviyo.

Resposta do Keap

Hi Colette,
Thank you so much for taking the time to leave a review. We're glad to hear that Keap has been an affordable solution for your business, but I am sorry that you feel our product has not stayed on the cutting edge. Our product team consistently has new updates in the works, and we are always working to ensure that we are making the user experience easier for our customers.

Jordan R.
Classificação geral
  • Setor: E-Learning
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Keap - A Multi-Faceted Platform Tailored to Your Business' Needs

Avaliado em 10/03/2022

Very positive. If I have questions I tend to get answers quickly with the many way to contact Keap...

Very positive. If I have questions I tend to get answers quickly with the many way to contact Keap and their support staff. Their CS team is very knowledgeable and do a great job of running our requests up the ladder if they cannot assist us themselves.

Vantagens

Keap is very customizeable and adaptable for our needs. Over the years there have been many "value added" upgrades that have helped our company accomplish the goals we have.

Desvantagens

On a rare occasion when you are running a massive export of info, it can bog down Keap's bandwidth to send out mail that is scheduled, but I don't thinks that's limited to Keap. I think you are going to get that anywhere you take such action. All in all, it's an extreme rarity to run into such issue in my multi-year experience with the software.

Resposta do Keap

Hi Jordan,
Thank you so much for taking the time to leave a review. We're glad to hear that Keap meets all of your business needs and that our customer support team has been able to assist with all of your questions.

Exibindo 5 avaliações de 1 117 Leia todas as avaliações

Perguntas frequentes sobre o Keap

Abaixo estão algumas perguntas frequentes sobre o Keap.

O Keap oferece os seguintes planos de pagamento:

  • A partir de: 79,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Keap is available across three pricing plans, outlined below: Lite: $79/month Pro: $159/month Max: $159/month

Os clientes habituais do Keap são:

Profissional autônomo, 2-10, 11-50

O Keap está nos seguintes idiomas:

alemão, espanhol, francês, hebraico, inglês, italiano, japonês, neerlandês, português, sueco, árabe

O Keap é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Keap se integra com os seguintes aplicativos:

40Nuggets, AdEspresso, Adobe Commerce, AppointmentCore, Arborgold, Automate.io, Bedrock Data, BigCommerce, Birdeye, Bonjoro, Booker, Call Loop, ClicData, Cyfe, Deadline Funnel, Dropbox Business, Eventbrite, FuseDesk, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Drive, Graphly, Help Scout, Higher Logic Thrive, Instapage, Interact, Jotform, Justuno, LeadDyno, Leadpages, LeadsBridge, LinkTrust, LiveChat, MOBIT, Mailchimp, Meta for Business, Microsoft Outlook, Mobiniti, Operations Hub, OptinMonster, Picreel, Pipedrive, Privy, Privy, QuickBooks, QuickBooks Online Advanced, QuickTapSurvey, Quickbooks Online, RESULTS.com, Salesforce Sales Cloud, ScheduleOnce, Setmore, Shift4Shop, Shopify, Slack, Slemma, Speak2Leads, Sync2CRM, TenFold, ThriveCart, Trello, Twilio, Typeform, WebMerge, Webgility, WebinarJam, Wisepops, Wistia, WooCommerce, WordPress, Workato, Wufoo, Xero, Zapier, Zen Cart, Zendesk, Zoom Meetings

O Keap oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Keap.