Keap

An all-in-one CRM, sales and marketing automation software

4,1 /5 (1073 avaliações) Escreva uma avaliação!

Resumo do Keap

O que é o Keap?

Keap, formerly Infusionsoft, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.

Resumo do Keap

Preços

A partir de
US$ 79,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Pricing starts at $79 for 500 contacts and unlimited emails.


Recursos do Keap

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Alemão, Espanhol, Francês, Hebreu, Holandês e outros 6, Inglês, Italiano, Japonês, Português, Sueco, Árabe

Mídias

Infusionsoft E-Commerce tools
Lead management in Infusionsoft for visual lead scoring
Custom branded email marketing campaign with Infusionsoft
Infusionsoft dashboard
Organize daily tasks using Infusionsoft CRM
Contact records in Infusionsoft's CRM
Mobile responsive email builder
Responsive email templates to choose from
Engagement tracking & follow-up message customization
Calendar and task management
Keap - Vídeo Keap - Vídeo Captura de tela do Keap: Infusionsoft E-Commerce tools Captura de tela do Keap: Lead management in Infusionsoft for visual lead scoring Captura de tela do Keap: Custom branded email marketing campaign with Infusionsoft Captura de tela do Keap: Infusionsoft dashboard Captura de tela do Keap: Organize daily tasks using Infusionsoft CRM Captura de tela do Keap: Contact records in Infusionsoft's CRM Captura de tela do Keap: Mobile responsive email builder Captura de tela do Keap: Responsive email templates to choose from Captura de tela do Keap: Engagement tracking & follow-up message customization Captura de tela do Keap: Calendar and task management

Keap - Avaliações

Keap - Avaliações

Classificação geral
4,1
/
5
Excelente
504

Muito bom
344

Regular
127

Ruim
49

Péssimo
49

Relação qualidade/preço
3,8
Recursos
4,1
Praticidade
3,5
Suporte ao cliente
4,1
79% dos usuários recomendam este app
Mindy I.

Great for an all-in-one service

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.


Traduzir com Google
Bob G.

I love Infusionsoft

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.


Traduzir com Google
Suzanne D.

Great for eCommerce... Unfortunately, our sites are not eCommerce


Traduzir com Google
Anthony H.

Perfect CRM for small businesses!


Traduzir com Google
John A.

Infusionsoft not Keap

Excellent, I am approaching 7 years using this software and am still happy with it.


Traduzir com Google
Mindy I.
Setor: Design gráfico
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Great for an all-in-one service

Usado Semanal durante 6 a 12 meses
Avaliado em 29/12/2020
Fonte da avaliação: Capterra

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Vantagens

I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Desvantagens

I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Bob G.
Setor: Varejistas
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

I love Infusionsoft

Usado Diariamente durante Mais de dois anos
Avaliado em 16/08/2019
Fonte da avaliação: SoftwareAdvice

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.

Vantagens

Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers

Desvantagens

Search options are limited
Onboarding costs are high

Traduzido para o Português

Resposta do Keap

Bob,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!

All the best,
Paige, Social Media Specialist at Keap

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Suzanne D.
Setor: Publicidade e marketing
Traduzido para o Português
Traduzido para o Português

Great for eCommerce... Unfortunately, our sites are not eCommerce

Avaliado em 24/05/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.

Desvantagens

Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Anthony H.
Setor: Internet
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Perfect CRM for small businesses!

Usado Diariamente durante Mais de dois anos
Avaliado em 25/10/2020
Fonte da avaliação: Capterra

Vantagens

Keap improves organization, increases productivity and delivers to your customers every step of the way with easy client database software. Eliminate the spreadsheet with Keap's customer management system. I love that all your customer activities and communications are gathered in one place. I also like the ease of use. It's hard enough to deal with the complex marketing challenges business owners face, but simple enough that you can train your staff to use this software in a matter of days. A software that I am generally satisfied with.

Desvantagens

I haven't had any negative experiences so far.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

John A.
Setor: Publicidade e marketing
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Infusionsoft not Keap

Usado Diariamente durante Mais de dois anos
Avaliado em 07/07/2020
Fonte da avaliação: Capterra

Excellent, I am approaching 7 years using this software and am still happy with it.

Vantagens

I use the Infusionsoft product as opposed to the Keap product. I like the flexibility and robustness of the campaign builder.

Desvantagens

It can be challenging to train others on the intricacies of the campaigns.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
7,7/10
Baseado em 1.073 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do Keap

Preço do Keap

A partir de
US$ 79,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Pricing starts at $79 for 500 contacts and unlimited emails.

Pricing starts at $79 for 500 contacts and unlimited emails.

Relação qualidade/preço
3,8/5
Baseado em 1.073 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do Keap

Recursos do Keap

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,1/5
Baseado em 1.073 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Mais informações sobre Keap

Mais informações sobre Keap

Principais recursos do Keap

  • API
  • Activity logging
  • Activity monitoring
  • Administrative reporting
  • Appointment management
  • Auto-responders
  • Automated sales
  • Billing & invoicing
  • Built-in metadata and keyword fields
  • CRM integration
  • Calendar management
  • Campaign analysis
  • Campaign management
  • Campaign planning
  • Campaign scheduling
  • Campaign segmentation
  • Click-through tracking
  • Collections management
  • Configurable workflow
  • Contact database
  • Contact history
  • Contact management
  • Conversion optimization tools
  • Conversion rate optimization
  • Conversion tracking
  • Custom landing pages
  • Customer activity reporting
  • Customer history
  • Customer segmentation
  • Customizable templates
  • Data import / export
  • Data storage management
  • Data synchronization
  • Demographic data
  • Discount management
  • Drag & drop interface
  • Duplicate record detection
  • Electronic payments
  • Email marketing
  • Email marketing, Automated Campaigns
  • Email notifications
  • Email templates
  • Email tracking
  • Event triggered actions
  • Event triggered email
  • Follow-up automation
  • Import management
  • Inventory management
  • Invoice management
  • Invoices
  • Landing page templates
  • Lead capture
  • Lead management
  • Lead scoring
  • Market segmentation
  • Marketing automation
  • Marketing reports
  • Monitoring
  • Multi-campaign
  • Multi-channel marketing
  • Multimedia marketing management
  • Order fulfillment
  • Order management
  • Order tracking
  • Payment processing
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Projections
  • Promotions
  • QuickBooks integration
  • Quotes
  • Real time reporting
  • Recurring billing
  • Referral program management
  • Referral tracking
  • Reporting & statistics
  • Sales activity prioritizing
  • Sales analytics
  • Sales forecasting
  • Sales integration
  • Sales orders
  • Sales reporting
  • Sales tracking
  • Shopping cart
  • Subscription services
  • Tagging
  • Task management
  • Task reminders
  • Task scheduling
  • Third party integrations
  • Transaction history
  • User activity monitoring
  • Visitor targeting
  • Visual analytics
  • Web forms
  • Website visitor tracking
  • Widgets
  • Workflow management

Vantagens

CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.

MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.

E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.

PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.

AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.

Perguntas frequentes sobre o Keap

Perguntas frequentes sobre o Keap

Abaixo estão algumas perguntas frequentes sobre o Keap.

P: Que tipo de planos o Keap oferece?

O Keap oferece os seguintes planos de pagamento:

A partir de: US$ 79,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Pricing starts at $79 for 500 contacts and unlimited emails.

P: Quais são os principais recursos do Keap?

O Keap oferece os seguintes recursos:

  • API
  • Activity logging
  • Activity monitoring
  • Administrative reporting
  • Appointment management
  • Auto-responders
  • Automated sales
  • Billing & invoicing
  • Built-in metadata and keyword fields
  • CRM integration
  • Calendar management
  • Campaign analysis
  • Campaign management
  • Campaign planning
  • Campaign scheduling
  • Campaign segmentation
  • Click-through tracking
  • Collections management
  • Configurable workflow
  • Contact database
  • Contact history
  • Contact management
  • Conversion optimization tools
  • Conversion rate optimization
  • Conversion tracking
  • Custom landing pages
  • Customer activity reporting
  • Customer history
  • Customer segmentation
  • Customizable templates
  • Data import / export
  • Data storage management
  • Data synchronization
  • Demographic data
  • Discount management
  • Drag & drop interface
  • Duplicate record detection
  • Electronic payments
  • Email marketing
  • Email marketing, Automated Campaigns
  • Email notifications
  • Email templates
  • Email tracking
  • Event triggered actions
  • Event triggered email
  • Follow-up automation
  • Import management
  • Inventory management
  • Invoice management
  • Invoices
  • Landing page templates
  • Lead capture
  • Lead management
  • Lead scoring
  • Market segmentation
  • Marketing automation
  • Marketing reports
  • Monitoring
  • Multi-campaign
  • Multi-channel marketing
  • Multimedia marketing management
  • Order fulfillment
  • Order management
  • Order tracking
  • Payment processing
  • Performance reports
  • Pipeline management
  • Pipeline reports
  • Projections
  • Promotions
  • QuickBooks integration
  • Quotes
  • Real time reporting
  • Recurring billing
  • Referral program management
  • Referral tracking
  • Reporting & statistics
  • Sales activity prioritizing
  • Sales analytics
  • Sales forecasting
  • Sales integration
  • Sales orders
  • Sales reporting
  • Sales tracking
  • Shopping cart
  • Subscription services
  • Tagging
  • Task management
  • Task reminders
  • Task scheduling
  • Third party integrations
  • Transaction history
  • User activity monitoring
  • Visitor targeting
  • Visual analytics
  • Web forms
  • Website visitor tracking
  • Widgets
  • Workflow management

P: Quem costuma usar o Keap?

Os clientes habituais do Keap são:

Pequenas empresas

P: Em que idioma o Keap está?

O Keap está nos seguintes idiomas:

Alemão, Espanhol, Francês, Hebreu, Holandês, Inglês, Italiano, Japonês, Português, Sueco, Árabe

P: Que tipo de planos o Keap oferece?

O Keap tem os seguintes planos de preços:

Assinatura

P: O Keap é compatível com disponíveis móveis?

O Keap é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Keap se integra com quais outros aplicativos?

O Keap se integra com os seguintes aplicativos:

3CLogic, Bitium, Click2Mail, Direct Mail Manager, HappyFox, Help Scout, Instapage, LiveChat, Velocify, Zendesk

P: Que nível de suporte o Keap oferece?

O Keap oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo