Sobre o Keap

Keap, formerly Infusionsoft, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.

Preços a partir de:

US$ 79,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Principais benefícios do Keap

CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.

MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.

E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.

PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.

AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.

Dispositivos

Porte da empresa

P M G

Mercados

Austrália, Canadá, Reino Unido, Nova Zelândia, Estados Unidos

Idiomas

alemão, espanhol, francês, hebraico, holandês, inglês, italiano, japonês, português, sueco, árabe

Preços a partir de:

US$ 79,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Imagens

Keap Software - 1
Keap Software - 2
Keap Software - 3
Keap Software - 4
Keap Software - 5
Keap Software - 6
Keap Software - 7
Keap Software - 8
Keap Software - 9
Keap Software - 10
Keap Software - 11
Keap Software - 12
Ver mais 14
Keap - Vídeo
Keap - Vídeo
Keap Software - 1 Keap Software - 2 Keap Software - 3 Keap Software - 4 Keap Software - 5 Keap Software - 6 Keap Software - 7 Keap Software - 8 Keap Software - 9 Keap Software - 10 Keap Software - 11 Keap Software - 12

Recursos

Total de recursos do Keap: 134

  • API
  • Acesso para Celular
  • Acompanhamento da atividade do cliente
  • Acompanhamento de atividades
  • Agendamento de campanhas
  • Agendamento de tarefas
  • Alertas/notificações
  • Análise de dados de campanhas
  • Análise de dados do atendimento ao cliente
  • Análise de dados preditiva
  • Análise de dados visual
  • Análise de dados/Rastreamento do ROI
  • Análise de tendências de vendas
  • Arrastar e soltar
  • Atribuição de solicitações
  • Automatização de vendas
  • Automação de marketing
  • Ações ativadas por eventos
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Bate-papo ao vivo
  • Biblioteca de imagens
  • Bloqueador de spams
  • CRM
  • Campanhas gota a gota
  • Campos personalizáveis
  • Captura de leads
  • Carrinho de compras
  • Catalogação/Categorização
  • Cobrança e faturamento
  • Conformidade com CAN SPAM
  • Contatos compartilhados
  • Conteúdo dinâmico
  • Controle de respostas por e-mail
  • Dados em tempo real
  • Distribuição de leads
  • Editor de WYSIWYG
  • Editor de formulários
  • Envolvimento dos leads
  • Escalonamento de solicitações
  • Ferramentas de prospecção
  • Fluxo de trabalho configurável
  • Formulários na Internet
  • Geração de leads
  • Gerenciamento de contatos
  • Gerenciamento de e-mails
  • Gerenciamento de faturas
  • Gerenciamento de listas
  • Gestão de assinantes
  • Gestão de calendários
  • Gestão de campanhas
  • Gestão de clientes
  • Gestão de compromissos
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de leads
  • Gestão de modelos
  • Gestão de pedidos
  • Gestão de promoções
  • Gestão de tarefas
  • Gestão do conhecimento
  • Gestão do fluxo de trabalho
  • Gestão do pipeline
  • Gestão do pipeline de vendas
  • Gestão territorial
  • Histórico do cliente
  • Implantação baseada na web
  • Importação/exportação de dados
  • Indicadores de desempenho
  • Integrações de terceiros
  • Lead Nurturing
  • Lembretes
  • Mapeamento da trajetória do cliente
  • Marcação
  • Marketing de multicanal
  • Marketing de pesquisa
  • Marketing por e-mail
  • Marketing social
  • Modelos de e-mails
  • Modelos personalizáveis
  • Monitoramento
  • Múltiplas campanhas
  • Notificação de leads
  • Orçamentos/estimativas
  • Otimização de taxas de conversão
  • Pagamentos eletrônicos
  • Painel de atividades
  • Para dispositivos iPad
  • Para pequenas empresas
  • Para startups
  • Pedidos de vendas
  • Perguntas frequentes (FAQ)
  • Personalização
  • Personalização
  • Pesquisa e filtro
  • Pesquisas do cliente
  • Planejamento de campanhas
  • Portal de autoatendimento
  • Previsão de vendas
  • Priorização
  • Processamento de lotes
  • Processamento de pedidos
  • Projeções
  • Páginas de início/formulários web
  • Qualificação de leads
  • Rastreamento de cliques
  • Rastreamento de conversão
  • Rastreamento de e-mails
  • Rastreamento de fonte
  • Rastreamento de interações
  • Rastreamento de pedidos
  • Rastreamento de recomendações
  • Rastreamento de relacionamentos
  • Rastreamento de uso de referências
  • Rastreamento de visitantes
  • Rastreamento de visitantes do site
  • Reativo
  • Relatórios de vendas
  • Relatórios do pipeline
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Respondedores automáticos
  • Roteamento
  • Segmentação
  • Segmentação de campanhas
  • Segmentação de clientes
  • Segmentação de leads
  • Sincronização de dados
  • Sistema de calendário ou lembretes
  • Suporte do cliente
  • Testes A/B
  • Widgets
  • XML/RSS

Alternativas

Mailchimp

4,5
#1 alternativa ao Keap
Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with...

ActiveCampaign

4,6
#2 alternativa ao Keap
Email marketing conectado, automação de marketing, CRM e gestão de contas para empresas que desejam se conectar e...

Salesforce Sales Cloud

4,4
#3 alternativa ao Keap
Diga olá à plataforma de gestão do relacionamento com o cliente (CRM) número 1 do mundo. Gerencie todas as etapas do...

Constant Contact

4,3
#4 alternativa ao Keap
Seja para alcançar mais clientes, vender mais produtos ou simplesmente compartilhar sua paixão com o mundo, o Constant...

Avaliações

Classificação geral

4,1 /5
(1.104)
Relação qualidade/preço
3,8/5
Recursos
4,1/5
Praticidade
3,5/5
Suporte ao cliente
4,0/5

Já tem o Keap?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Escreva uma avaliação!
Exibindo 5 avaliações de 1.104
Mindy I.
Classificação geral
  • Industry: Design gráfico
  • Company size: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great for an all-in-one service

Avaliado em 29/12/2020

I had some great help with getting everything set up and I find the email automation system quite...

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Vantagens

I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Desvantagens

I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

Bob G.
Classificação geral
  • Industry: Varejistas
  • Company size: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I love Infusionsoft

Avaliado em 16/08/2019

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is...

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.

Vantagens

Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers

Desvantagens

Search options are limited
Onboarding costs are high

Resposta do Keap

Bob,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!

All the best,
Paige, Social Media Specialist at Keap

Suzanne D.
Classificação geral
  • Industry: Publicidade e marketing
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great for eCommerce... Unfortunately, our sites are not eCommerce

Avaliado em 24/05/2016

Vantagens

InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.

Desvantagens

Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.

Juliana M.
Classificação geral
  • Industry: Publicidade e marketing
  • Company size: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

My team is very happy with Keap

Avaliado em 17/11/2021

Overall, Keap has a very accelerated rate of improving its features, and it made me and my...

Overall, Keap has a very accelerated rate of improving its features, and it made me and my co-workers very satisfied. It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100%.

Vantagens

The improvement of the platform recently is remarkable, and it is a fantastic tool especially for startups.
The customer service is like no other; it has always been very helpful and knowledgeable towards me and my team. It's also a very reasonable investment compared to other platforms.

Desvantagens

It is not as intuitive as other platforms, but i definetly got used to it and it's been very useful eversince.

Louizos alexandros L.
Classificação geral
  • Industry: Software
  • Company size: 11-50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing product for the right use case

Avaliado em 09/03/2021

I love this product, it is the best when you get advanced marketing experience and a big mail list,...

I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation

Vantagens

I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions. This is beyond amazing

Desvantagens

It takes some time to learn how to do it and sometimes the integrations are a bit quirky with certain platforms e.g. wordpress

Alternativas consideradas

Mailchimp

Razões para mudar para o Keap

I needed advanced segmentation and mailchimp has very poor functionality and a very difficult user experience to set this up
Exibindo 5 avaliações de 1.104 Leia todas as avaliações

Perguntas frequentes sobre o Keap

Abaixo estão algumas perguntas frequentes sobre o Keap.

O Keap oferece os seguintes planos de pagamento:

  • A partir de: US$ 79,00/mês
  • Pricing model: Assinatura
  • Free Trial: Disponível

Keap is available across three pricing plans, outlined below: Lite: $79/month Pro: $159/month Max: $159/month

Os clientes habituais do Keap são:

Profissional autônomo, 2-10, 11-50

O Keap está nos seguintes idiomas:

alemão, espanhol, francês, hebraico, holandês, inglês, italiano, japonês, português, sueco, árabe

O Keap é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Keap se integra com os seguintes aplicativos:

40Nuggets, AdEspresso, Adobe Commerce, AppointmentCore, Arborgold, Automate.io, Bedrock Data, BigCommerce, Birdeye, Bonjoro, Booker, Call Loop, ClicData, Cyfe, Deadline Funnel, Dropbox Business, Eventbrite, Facebook for Business, FuseDesk, Gmail, GoToWebinar, Google Calendar, Google Contacts, Google Drive, Graphly, Help Scout, Higher Logic, Instapage, Interact, Jotform, Justuno, LeadDyno, Leadpages, LeadsBridge, LinkTrust, LiveChat, MOBIT, Mailchimp, Microsoft Outlook, Mobiniti, Operations Hub, OptinMonster, Picreel, Pipedrive, Privy, Privy, QuickBooks, QuickBooks Online Advanced, QuickTapSurvey, Quickbooks Online, RESULTS.com, Salesforce Sales Cloud, ScheduleOnce, Setmore, Shift4Shop, Shopify, Slack, Slemma, Speak2Leads, Sync2CRM, TenFold, ThriveCart, Trello, Twilio, Typeform, WebMerge, Webgility, WebinarJam, Wisepops, Wistia, WooCommerce, WordPress, Workato, Wufoo, Xero, Zapier, Zen Cart, Zendesk, Zoom Meetings

O Keap oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Keap.