ManageEngine OpManager

Vantagens

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

Desvantagens

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

Vantagens

It is web based and it is fast. I've used countless other monitoring applications that are web based and they all have performance issues. OpManager tells me when my servers and applications are down and it has a beautiful dashboard that I didn't have to customize out of the box. The mobile app is great, too. Monitoring servers and processes is our primary use for the application and it is exactly what I want in an application. I keep it open every day and it has bailed me out after performing maintenance on servers and forgetting to manually start this process or service. I get a push notification on my phone that reminds me to turn it back on. It does a lot, but it's still fast. Something that other applications I've used over the years cannot do!

Desvantagens

I know I sound like a fan boi because I am! I have administered HP OpenView, PRTG, MRTG, WhatsUp Gold and Solar Winds at different companies over the years. This product does everything I liked about those other programs but still has solid performance AND a great mobile app. I really don't have any complaints or recommendations on what they should change. I have had some issues with customer support. It is based in India and sometimes communicating can be a challenge. The product has been so solid for us that we haven't bad many support calls, anyway.

Vantagens

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Desvantagens

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

Vantagens

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Desvantagens

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

Vantagens

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Desvantagens

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.