iVend Retail

iVend Retail

Solução integrada de varejo omnicanal

4.3/5 (14 avaliações)

Resumo do iVend Retail

O iVend Retail é uma solução omnicanal integrada que alimenta comércios varejistas com 5 a mais de 500 lojas em mais de 46 países em todos os verticais. O iVend Retail permite que os varejistas ofereçam uma experiência perfeita ao cliente em todos os canais de vendas e simplifiquem o ponto de venda, promoções, análises, gestão de estoques, programas de fidelidade do cliente e muito mais.

O iVend Retail pode ser dimensionado para ambientes complexos, com várias lojas, em vários idiomas e em várias moedas e é adequado para operações de varejo de alto volume e lojas especializadas de alto serviço. Os varejistas de alto volume se beneficiam com uma interface de usuário rápida e a flexibilidade para adicionar registros móveis. Os varejistas de alto serviço aproveitam as diversas opções de atendimento de pedidos especiais, ofertas e promoções personalizadas e branding customizado para as telas de software.

Disponível em vários dispositivos, incluindo desktop, celular e tablet, o iVend Retail permite que os varejistas engajem os clientes, ao mesmo tempo que oferece visibilidade dos dados de vendas e estoque à toda a empresa. O iVend Retail oferece uma solução de classe empresarial, configurável, flexível e expansível que é fácil de implementar e integra-se de forma transparente por meio de APIs abertas a qualquer ERP.

Preços

A partir de
US$ 160,00/mês
Opções de preços
Avaliação gratuita
Licença única
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Canadá, China, Europa e outros 5, Alemanha, Índia, Japão, América Latina, África e Oriente Médio

Idiomas

Árabe, Inglês, Francês, Italiano, Espanhol

iVend Retail - Avaliações

Classificação geral
4.3/5
93% avaliações positivas
8
Excelente
5
Muito bom
0
Média
0
Ruim
1
Péssimo
Willy O.
Traduzir com Google

Good POS software with a lot of features and reporting capabilities

Avaliado em 25/08/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse.
2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report.
3. You can develop custom reports using built-in report designer or Crystal Report.
4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard.
5. Has dashboard designer.
6. Support is very responsive.
7. Relatively inexpensive.
8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce.
9. Support for OPOS devices. Therefor supports a lot of devices.

Desvantagens

1. Add-on development is still difficult.
2. New version sometimes buggy. And the 'bugs' are usually silly.
3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Ivan P.
Traduzir com Google

Avaliado em 02/09/2013
Fonte da avaliação: SoftwareAdvice

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Catherine G.
Traduzir com Google

Overall a great POS for retail

Usado Diariamente durante Mais de dois anos
Avaliado em 04/12/2018
Fonte da avaliação: SoftwareAdvice

over all i enjoyed this POS system

Vantagens

I liked the functionality of being able to search by phone #, Email Address even by the dates the customer purchased their products. This pos was about 90% easy to use and dummy proof!

Desvantagens

The search feature didn't always work, i wish if you searched by phone # iVend retail would understand some people dont put the (902) or the - between the phone #'s which made it hard to find some receipts for customers.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Andee D.
Traduzir com Google

VP of Finance

Usado Diariamente durante Mais de dois anos
Avaliado em 20/12/2017
Fonte da avaliação: SoftwareAdvice

Never would have implemented this with the consultant hours that we had to pay to even get this going.

Vantagens

The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Desvantagens

We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Resposta do Mia

We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

Detalhamento da qualificação

Praticidade

Mary K.
Traduzir com Google

Avaliado em 16/10/2012
Fonte da avaliação: SoftwareAdvice

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Preço do iVend Retail

A partir de
US$ 160,00/mês
Opções de preços
Avaliação gratuita
Licença única
Assinatura
Relação qualidade/preço

Recursos do iVend Retail

  • API
  • PDV

  • Banco de dados do cliente
  • Geração de relatórios de vendas
  • Gerenciamento de faturas
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de pedidos
  • Histórico do cliente
  • Integração de terceiros
  • Lembretes automáticos
  • Notificações automáticas
  • Painel de atividades
  • Processamento de cartões de crédito
  • Programa de fidelidade do cliente
  • Rastreamento de estoque
  • Relatórios e estatística
  • Sistema de vales-presente
  • Várias localizações

Perguntas frequentes sobre o iVend Retail

Abaixo estão algumas perguntas frequentes sobre o iVend Retail.

P: Que tipo de planos o iVend Retail oferece?

O iVend Retail oferece os seguintes planos de pagamento:

A partir de: US$ 160,00/mês

Modelo de preços: Licença única, Assinatura

Avaliação gratuita: Não disponível

P: Quais são os principais recursos do iVend Retail?

Não temos informações sobre os recursos do iVend Retail.

P: Quem costuma usar o iVend Retail?

Os clientes habituais do iVend Retail são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o iVend Retail está?

O iVend Retail está nos seguintes idiomas:

Árabe, Inglês, Francês, Italiano, Espanhol

P: Que tipo de planos o iVend Retail oferece?

O iVend Retail tem os seguintes planos de preços:

Licença única, Assinatura

P: O iVend Retail é compatível com disponíveis móveis?

O iVend Retail é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O iVend Retail se integra com quais outros aplicativos?

O iVend Retail se integra com os seguintes aplicativos:

Logiwa, Workato

P: Que nível de suporte o iVend Retail oferece?

O iVend Retail oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte por telefone, Tutoriais em vídeo