Resumo do Pipedrive

O que é o Pipedrive?

O Pipedrive é uma ferramenta de gerenciamento de pipeline de vendas e CRM para pequenas e médias equipes de vendas. Ele é construído pelas mãos de vendedores experientes e ex-Skypers. O Pipedrive organiza os leads de modo que você sempre tenha um bom resumo das vendas, fazendo você se concentrar nos negócios importantes primeiro.

Com o Pipedrive, você sempre terá uma visualização única e otimizada do seu processo de venda. Ele dá clareza e deixa sua equipe falando a mesma língua. Seus e-mails, chamadas e progressos são rastreados automaticamente. O Pipedrive abre o caminho para que você se concentre no que faz melhor. Como o pipeline é o seu ponto de partida, o Pipedrive mantém suas ações no ponto, não fora do alvo e suas metas realistas, não idealistas.

O Pipedrive integra-se ao Google Contacts, Google Calendar e outros aplicativos do Google e pode ser acessado por meio de um computador ou dispositivo móvel.

Resumo do Pipedrive

Preços

A partir de
US$ 15,00/month

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do Pipedrive

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 5, Índia, Japão, Alemanha, Brasil, México
Idiomas
Alemão, Coreano, Espanhol, Filandês, Francês e outros 9, Holandês, Inglês, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Turco

Mídias

Pipeline with Activity
List View
Timeline
Contact View
Take Notes with @mentions
Plan for Follow-Ups
Live Dashboard
Statistics View in Pipedrive
Healthy Pipeline
Seamless Android and iOS Mobile apps
Pipedrive - Vídeo Captura de tela do Pipedrive: Pipeline with Activity Captura de tela do Pipedrive: List View Captura de tela do Pipedrive: Timeline Captura de tela do Pipedrive: Contact View Captura de tela do Pipedrive: Take Notes with @mentions Captura de tela do Pipedrive: Plan for Follow-Ups Captura de tela do Pipedrive: Live Dashboard Captura de tela do Pipedrive: Statistics View in Pipedrive Captura de tela do Pipedrive: Healthy Pipeline Captura de tela do Pipedrive: Seamless Android and iOS Mobile apps

Pipedrive - Avaliações

Pipedrive - Avaliações

Classificação geral
4,5
/
5
Excelente
1460

Muito bom
663

Regular
95

Ruim
22

Péssimo
11

Relação qualidade/preço
4,5
Recursos
4,3
Praticidade
4,6
Suporte ao cliente
4,4
94% dos usuários recomendam este app
Avaliador Verificado

Ainda avaliando

Acredito que para o meu uso não vale a pena nem para a minha agencia


Christopher J.

The Best CRM In The Game

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.


Traduzir com Google
Shayne H.

PipeDrive is the best "Beginner" CRM Platform out there!

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.


Traduzir com Google
Michelle H.

A CRM System that just Works for Sales Management

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.


Traduzir com Google
Avaliador Verificado

Great for a small business with a small team

Our team is satisfied with Pipedrive so far because it is the only tool we could find that does what we need. We would love for more features to be added, but at present it is working for us.


Traduzir com Google
Avaliador Verificado
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários

Ainda avaliando

Usado Semanal durante Avaliação gratuita
Avaliado em 30/05/2020
Fonte da avaliação: Capterra

Acredito que para o meu uso não vale a pena nem para a minha agencia

Vantagens

Estou ainda utilizando, avaliando e testando mas sinceramente não estou gostando muito o software utilizado

Desvantagens

Não acho muito pratico , muitas funções acabam atrapalhando as funções mais simples, ou seja algo simples acaba se tornando complicado

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Christopher J.
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

The Best CRM In The Game

Usado Diariamente durante Mais de um ano
Avaliado em 08/09/2020
Fonte da avaliação: Capterra

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Vantagens

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Desvantagens

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Shayne H.
Setor: Internet
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

PipeDrive is the best "Beginner" CRM Platform out there!

Usado Diariamente durante Mais de um ano
Avaliado em 06/10/2020
Fonte da avaliação: Capterra

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.

Vantagens

1) You can send emails directly from the platform! This gives you an edge on your communication efforts and helps you trigger alerts, get notifications and manage a large volume of clients - often simultaneously.

2) The interface is very easy to use and there is no steep learning curve necessary for one to get accustomed to the platform. This also encompasses of how easy it is to navigate through the platform.

3) PipeDrive can seamlessly integrate with many third party service providers. We have had no problems integrating PipeDrive with MailChimp, Slack, Gmail, LinkedIn, etc

4) PipeDrive will never let your leads go stale. Leads that need following up with will be highlighted based on the criteria designed by the user. Intuitive icons beside each lead can give you a detailed picture as to what stage of your business process the lead is on and what required action needs to be taken.

5) PipeDrive makes it super easy to enter leads and move them through various stages of your business process.

6) Inter-departmental communication is a breeze. I've noticed a strong synergy between our sales and marketing department after implementing PipeDrive in our organization. It's very convenient to identify high potential leads and PipeDrive eliminates the need of trying to give the next department a detailed back-story about leads during a hand-off. This saves a LOT of time.

7) Dashboards can help you evaluate and track project progress at a glance.

Desvantagens

1) We are unable to send one email to multiple contacts. Right now, we have to send them out one after the other. Sincerely wish they look into this.

2) Usually hands when processing large volumes of data.

3) Not suitable for large firms and organizations. I deem this to be an entry/Beginner CRM platform.

4) There aren't any built-in marketing and contract management tools.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Michelle H.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

A CRM System that just Works for Sales Management

Usado Diariamente durante Mais de dois anos
Avaliado em 12/11/2020
Fonte da avaliação: Capterra

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.

Vantagens

Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.

Desvantagens

The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Avaliador Verificado
Setor: Serviços financeiros
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Great for a small business with a small team

Usado Diariamente durante Mais de um ano
Avaliado em 26/08/2020
Fonte da avaliação: Capterra

Our team is satisfied with Pipedrive so far because it is the only tool we could find that does what we need. We would love for more features to be added, but at present it is working for us.

Vantagens

Pipedrive is easy to use and usually doesn't require tons of reading to understand how it works. They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest. It's a great tool for someone who wants something that is simple to use and doesn't cost an arm and a leg. The features are great for our small team to keep track of emails, leads and lead stages all from within one dashboard.

Desvantagens

There are a few things that would have made it way more useful for our use case.
One of these is the inability for one team member to view the mail tracking features on emails sent my other members. I person A sends an email to client 1, I cannot see the mail tracking feature to see if the client read the email or not. I have to ask each team member individually if their client "saw" their email.
Another common issue is syncing. Sometimes, the platform is unable to sync emails from other accounts like Hey and it takes us a lot of time getting them to show up within the system.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8,8/10
Baseado em 2.251 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do Pipedrive

Preço do Pipedrive

A partir de
US$ 15,00/month
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,5/5
Baseado em 2.251 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do Pipedrive

Recursos do Pipedrive

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,3/5
Baseado em 2.251 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Perguntas frequentes sobre o Pipedrive

Perguntas frequentes sobre o Pipedrive

Abaixo estão algumas perguntas frequentes sobre o Pipedrive.

P: Que tipo de planos o Pipedrive oferece?

O Pipedrive oferece os seguintes planos de pagamento:

A partir de: US$ 15,00/month

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do Pipedrive?

Não temos informações sobre os recursos do Pipedrive.

P: Quem costuma usar o Pipedrive?

Os clientes habituais do Pipedrive são:

Pequenas empresas, Grandes empresas, Sem fins lucrativos, Autônomos, Empresas de médio porte

P: Em que idioma o Pipedrive está?

O Pipedrive está nos seguintes idiomas:

Alemão, Coreano, Espanhol, Filandês, Francês, Holandês, Inglês, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Turco

P: Que tipo de planos o Pipedrive oferece?

O Pipedrive tem os seguintes planos de preços:

Assinatura

P: O Pipedrive é compatível com disponíveis móveis?

O Pipedrive é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Pipedrive se integra com quais outros aplicativos?

O Pipedrive se integra com os seguintes aplicativos:

ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing Hub, PieSync, SeamlessGov, Survicate, Zapier

P: Que nível de suporte o Pipedrive oferece?

O Pipedrive oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo, Suporte por telefone