Pipedrive

Pipedrive

CRM criado por vendedores para vendedores.

4.6/5 (2119 avaliações)

Resumo do Pipedrive

O Pipedrive é uma ferramenta de gerenciamento de pipeline de vendas e CRM para pequenas e médias equipes de vendas. Ele é construído pelas mãos de vendedores experientes e ex-Skypers. O Pipedrive organiza os leads de modo que você sempre tenha um bom resumo das vendas, fazendo você se concentrar nos negócios importantes primeiro.

Com o Pipedrive, você sempre terá uma visualização única e otimizada do seu processo de venda. Ele dá clareza e deixa sua equipe falando a mesma língua. Seus e-mails, chamadas e progressos são rastreados automaticamente. O Pipedrive abre o caminho para que você se concentre no que faz melhor. Como o pipeline é o seu ponto de partida, o Pipedrive mantém suas ações no ponto, não fora do alvo e suas metas realistas, não idealistas.

O Pipedrive integra-se ao Google Contacts, Google Calendar e outros aplicativos do Google e pode ser acessado por meio de um computador ou dispositivo móvel.

Preços

A partir de
US$ 15,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Holandês, Inglês, Filandês, Francês, Alemão e outros 9, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Turco

Pipedrive - Avaliações

Classificação geral
4.6/5
95% avaliações positivas
1384
Excelente
625
Muito bom
87
Regular
16
Ruim
7
Péssimo
Ahmed F.
Traduzir com Google

It Is For You

Usado Diariamente durante Avaliação gratuita
Avaliado em 04/10/2019
Fonte da avaliação: Capterra

Vantagens

Work process robotization (Move an arrangement and an action is included, at whatever point we reach another arrangement can be included, and so forth.) - Super Useful! Can send messages straightforwardly through stage and they appear in Gmail Does not intergrade legitimately with Intercom just through Zappier. Can interface with Gmail schedule Analytics - With arrangements won (by month, day, year and so forth), estimation of arrangements won, normal per bargain, normal time until an arrangement is won, look further and you can perceive what items make up those arrangements won (term, perm, CI and so on), Deals lost - by stages, by stages after some time, by reasons, by reasons over the long run (you can limit what stage you are battling in). Won versus lost - pace of % on change to the following stage, transformation for the main stage, lost from this stage, change to won (win/misfortune proportion). Track the % shot of moving the arrangement to one phase to the following. Estimating income - Current income, future arrangements to be won, can refresh the nearby dates from month to month, see what has been won, see the phases on the open arrangements and alter the end month (status bar demonstrating its stage), set conveyance date choice (ie you put the arrangement in won when it goes to guaranteeing and the stays there for a while (3 weeks) to get an exact date when the income is gotten). Arrangement change yet nothing else, Deals won, Deals lost, income Forecast (platinum

Desvantagens

In spite of the fact that the Silver arrangement doesn't give all the enhanced highlights as the Gold, (for example 2-way email adjusting, call scheduler, email following, and so on.) we would prefer not to switch the majority of our clients over to the Gold arrangement in light of the fact that lone a couple of them would profit by/would require the additional highlights. I wish there was an approach to redesign a portion of our clients to the Gold arrangement and keep the others at Silver. We utilize Pipedrive's reconciliation with Slack to tell our group when an arrangement has been recognized, won and additionally lost. Right now, you host to utilize a third-gathering (Zapier) in the event that you might want your notices to be increasingly explicit and I have been not able get Zapier to work effectively for us. I have just contacted the two sides for assistance however have not gone to an answer ( so be careful you may keep running into issues with incorporations - without a ton of helping support from either side).

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Chris A.
Traduzir com Google

Great product, easy to use and many features

Usado Diariamente durante 1 a 5 meses
Avaliado em 30/09/2018
Fonte da avaliação: SoftwareAdvice

Vantagens

• Workflow automation (Move a deal and an activity is added, whenever we make a new contact a new deal can be added, etc.) – Super Useful!
• Can send emails directly through platform and they show up in Gmail
• Does not intergrade directly with Intercom only through Zappier.
• Can link with Gmail calendar
• Analytics – With deals won (by month, day, year etc), value of deals won, average per deal, average time until a deal is won, look further and you can see what products make up those deals won (term, perm, CI etc),
• Deals lost – by stages, by stages over time, by reasons, by reasons over time (you can narrow what stage you are struggling in).
• Won vs lost – rate of % on conversion to the next stage, conversion for the first stage, lost from this stage, conversion to won (win/loss ratio). Track the % chance of moving the deal to one stage to the next.
• Forecasting revenue – Current revenue, future deals to be won, can update the close dates from month to month, see what has been won, view the stages on the open deals and adjust the closing month (status bar showing its stage), set delivery date option (ie you put the deal in won when it goes to underwriting and the sits there for a period of time (3 weeks) to get a precise date when the revenue is received).
• Deal conversion but nothing else, Deals won, Deals lost, revenue Forecast (platinum only)
• Deal won can set an email reminder to our future admin person to send a thank you card!
• Works with mailchimp as well
• Customer success team can help after the client is opened. No time limit available.
• Has slack and Trello integration
• Direct integrations with analytics and marketing software.
• LINKS WITH AIR CALL
• Integration with intercom through automate (can create a note on the clients profile on the CRM when a message is received or sent).
• Can 2 way sync all intercom and CRM contacts through PieSync App
• Create Pipedrive deals for new Intercom users (Zap)
• Most integrations available by far

Desvantagens

Not as clean as Fresh Sales, does not have an internal platform for email messaging must link with mail chimp.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Virginia B.
Traduzir com Google

Driving you pipeline to success

Usado Semanal durante Mais de dois anos
Avaliado em 20/07/2018
Fonte da avaliação: GetApp

Vantagens

Pipedrive’s lead management CRM is intuitive, well-organized/easily customizable, and perfect for any sized company. It’s been extremely beneficial in helping to streamline our sales processes. I would strongly recommend enrolling in Pipedrive’s free trial; this will let you test out any of Pipedrive’s plans for the full thirty to get a better feel for how it works and find the correct plan for your needs.

Pros
Pipedrive’s Silver plan is very reasonably priced and comes with all the CRM necessities suitable for most small to mid-sized business. Sales… it’s a messy process… but there’s no headache with Pipedrive. You can easily set up customized pipelines for each user as well as view and transfer deals between pipelines. The ability to utilize two separate Pipelines to test against each other has been really beneficial in helping us groom our sales initiatives and outreach tactics. You can also, send emails from directly within the CRM’s platform; saving you time to engage more with potential clients and aids the process for keeping track of follow-up appointments and next step action items (discovery calls, presentations, proposals). Pipedrive supports over 100+ apps and integrations; we’ve integrated Lead Liaison, our lead generation tracking application, with Pipedrive so we don’t have to manually enter new leads, prospects, etc. from one CRM to the next. As an alternative to using the integration(s) you can also import spreadsheets directly into Pipedrive and assign deals and prospects to a specific owner. One of Pipedrive’s best features is the option to import contacts and merge them with those already in your database so you don’t have duplicates. This application is perfect for sales on the go; you can create custom reports to be sent to your email (for notifications on activities, emails, calls, etc.) and access your pipeline through Pipedrive’s mobile app so you can keep up with your clients and sales team(s) at all times.

Desvantagens

Although the Silver plan does not provide all the enriched features as the Gold, (i.e. 2-way email syncing, call scheduler, email tracking, etc.) we don’t want to switch all of our users over to the Gold plan because only a few of them would benefit from/would need the extra features. I wish there was a way to upgrade some of our users to the Gold plan and keep the others at Silver.

We use Pipedrive’s integration with Slack to notify our team when a deal has been identified, won and/or lost. Currently, you have to use a third-party (Zapier) if you would like your notifications to be more specific and I have been unable to get Zapier to work correctly for us. I have already reached out to both sides for help but have not come to a solution (… so beware you may run into problems with integrations – without a lot of helping support from either side).

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Andrew A.
Traduzir com Google

Pipedrive is an exceptional tool for Sales Managers and Sales Teams

Usado Diariamente durante 1 a 5 meses
Avaliado em 27/11/2017
Fonte da avaliação: SoftwareAdvice

Vantagens

The brilliance of Pipedrive is that by implementing the tool, Sales Managers as well as business owners will find that they simultaneously build best practice Sales Management capability into their businesses.
Pipedrive really feels like it has been built by Sales Managers and Sales People, rather than by technical people, as it takes into account the things that frustrate Sales Teams the most.
For example, simplicity and ease of use is essential to ensure that Sales People adopt any new Sales Tool. Pipedrive has really embraced simplicity and ease of use. One company I work with has a team of sales people mostly above the age of 50, who have successfully adopted Pipedrive.
For Sales Managers, to have a tool to help them accurately predict whether their sales people are going to miss target, BEFORE it happens, is essential.
Pipedrive makes it easy to setup standard sales processes. And to monitor leading measures that will predict future problems. This gives Sales Managers time to take corrective action.

The tool also comes with the most powerful data import engine that I've ever worked with. So migrating legacy data into the tool is far easier than with any other tool I've worked with.

All in all, I give Pipedrive a big thumbs up.

Desvantagens

This is a minor point because it's easy to work around this problem: Pipedrive's ability to filter deal data an become frustrating as you have to setup pre-defined filters, and you very quickly get bogged down with too many filters. The workaround is to export the data into Excel and manipulate the data from there.

Also, the ability to work with a pre-defined set of Products, while available in Pipedrive, is not the tools strong point. I hope to see a more refined implementation of Product capabilities in future releases.

Lastly, it's important to note that the pre-defined reporting only starts to make any sense after some history of data is available. Some of the reports make sense after a few weeks of diligent use of the system by the sales team. Other reports will likely only make sense after a few months of system usage. Obviously this problem is relevant to any sales tracking system, not just Pipedrive.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Adam A.
Traduzir com Google

The Best That I've Tried

Usado Diariamente durante 6 a 12 meses
Avaliado em 16/11/2016
Fonte da avaliação: Capterra

A few months ago, I started using Pipedrive. Back then I chose Pipedrive because they were the only CRM that would allow me to create a customer field not only populate that data from a spreadsheet import, but allow me to update that same field later with some new data. I work a lot with quarterly data from the banks, so that was what won me over initially. At the time I compared it to Insightly, which does not allow updates to custom field from an import.
A few month later as my business developed, Pipedrive then added the integrated email feature. That was awesome. My business model was evolving, so I tried out Insighlty again, Soho and Trello because I knew others that were using it. While Insightly and Trello would allow you to assign emails to a deal or flow, it was troublesome. Soho doesn't allow any email assignments to a deal. I'll give them Kudos though because I paid $25 to try them out and they were kind enough to refund my money. Now I know there are more CRMs out there. And I figure some of the higher dollar ones might do everything that I want. But right now I am happy with what I am getting for my monthly rate with Pipedrive.
Is it perfect? No. It's about 85% of what I need. Pipedrive comes out with new features all the time, so I one day they might be up to 90-95% of what I need.

So here are my Pros
Email Integration - with a click of the mouse I can assign an email to a deal.
The Ability to Update Custom Data
Mobile App
Customization
Communication with Support

Cons
I could use some functionality to automate the creation of tasks as the deal moves from one stage to another. I am getting around that right now by using Automate.IO and Zapier. They both provide 5 Free automation scripts.

The mobile app does not use email. So when I am out and about, I am using my Gmail for work and then I have to do some cleanup later with tying emails to deals.

I can't flag emails. For example, in Gmail if it is an important email, I will star it so that it is a constant reminder for me to address something. It would be nice to have a feature to do that with Pipedrive. At the minimum, allow me to create an activity with the email with the click of a button.

Lack of development communication - What's being worked on? Where is the developer / user conversation. It's not required, but it would be nice.

Overall I do enjoy my Pipedrive.

Vantagens

Email integration
Mobile app
Customization

Desvantagens

Email integration - I would love to be able to assign an email to multiple deals.
Email flagging - I would love to be able to flag an email as important, like stars in Gmail, or have the ability to convert it to an activity.
Email on the mobile app - doesn't exist, which forces me to use my Gmail

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Pipedrive

A partir de
US$ 15,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do Pipedrive

  • API
  • Acompanhamento de atividades
  • Campos personalizados
  • Criação de relatórios personalizável
  • Gestão de calendários
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de e-mail
  • Integração de terceiros
  • Integração do celular
  • Lembretes
  • Modelos personalizáveis
  • Notificações automáticas
  • Painel de atividades
  • Relatórios e estatística

  • Banco de dados do cliente
  • Dados em tempo real
  • Imagem de marca personalizável
  • Integração de redes sociais
  • Pagamentos eletrônicos

Perguntas frequentes sobre o Pipedrive

Abaixo estão algumas perguntas frequentes sobre o Pipedrive.

P: Que tipo de planos o Pipedrive oferece?

O Pipedrive oferece os seguintes planos de pagamento:

A partir de: US$ 15,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

P: Quais são os principais recursos do Pipedrive?

Não temos informações sobre os recursos do Pipedrive.

P: Quem costuma usar o Pipedrive?

Os clientes habituais do Pipedrive são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Pipedrive está?

O Pipedrive está nos seguintes idiomas:

Holandês, Inglês, Filandês, Francês, Alemão, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Turco

P: Que tipo de planos o Pipedrive oferece?

O Pipedrive tem os seguintes planos de preços:

Assinatura

P: O Pipedrive é compatível com disponíveis móveis?

O Pipedrive é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Pipedrive se integra com quais outros aplicativos?

O Pipedrive se integra com os seguintes aplicativos:

ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing, PieSync, SeamlessGov, Survicate, Zapier

P: Que nível de suporte o Pipedrive oferece?

O Pipedrive oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo