BetterCloud

SaaS operations management and security platform

3,3 /5 (11 avaliações) Escreva uma avaliação!

Resumo do BetterCloud

O que é o BetterCloud?

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms. By leveraging open APIs, BetterCloud securely connects with your data at its source, providing maximum control without requiring any cumbersome setup. Offering solutions for both Google Apps and Office 365, BetterCloud is trusted by IT teams in over 50,000 organizations worldwide.

Resumo do BetterCloud

Preços

A partir de
US$ 1,00/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions:

Basic: A free product focused on monitoring, alerting, and insights.

Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle.

Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.


Recursos do BetterCloud

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 3, Índia, Japão, Alemanha
Idiomas
Inglês

Mídias

Domain Health and Insight Center
User Profile Management
Drive Compliance Engine
Third-Party Application Audit
Customizable Reporting Engine
Captura de tela do BetterCloud: Domain Health and Insight Center Captura de tela do BetterCloud: User Profile Management Captura de tela do BetterCloud: Drive Compliance Engine Captura de tela do BetterCloud: Third-Party Application Audit Captura de tela do BetterCloud: Customizable Reporting Engine

BetterCloud - Avaliações

BetterCloud - Avaliações

Classificação geral
3,3
/
5
Excelente
3

Muito bom
4

Regular
0

Ruim
1

Péssimo
3

Relação qualidade/preço
2,9
Recursos
3,6
Praticidade
3,3
Suporte ao cliente
2,9
64% dos usuários recomendam este app
Jon S.

Bettercloud makes GSuite Management much easier

We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it.


Traduzir com Google
Avaliador Verificado

BetterCloud, best Google support

BetterCloud is one, if not the best way to manage our Google Accounts


Traduzir com Google
Avaliador Verificado

Ok tool, but Buyer Beware

I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt incoming so those are worthless, it doesn't show you attachments, etc - bottom line, I can read my users outgoing emails, but because everything is so generic and in txt files, I literally have to open EVERY SINGLE EMAIL and sort through 1/2 code and 1/2 text. Can't see the attachments referenced, etc. Expensive tool.

But that's not the worst. BE AWARE - once you sign up, you pay a fee per year. 30 days prior to your subscription being renewed, you are sent an email, just like every other monthly email that is basically worthless, that reminds you they require 30-day notification for cancellation. NOTE - YOU PAY FOR THE ENTIRE YEAR AT ONCE, SO IF YOU DON'T CANCEL THAT SAME DAY AS THE NOTICE, YOU ARE STUCK WITH ANOTHER ENTIRE YEAR OF PAYMENTS.

When I asked customer service about this, as I don't need the email monitoring anymore, they basically said, "oops, you missed your 30-day window, so you have to pay for the whole year now, so let's talk about more services we can provide you, aka pay for". TOTAL BS!!!

FINALLY, there is ZERO place on the site to cancel your membership. You literally have to email them, provide in writing, a notice of cancellation 30 days before it is set to renew. In 2017, do we really need to write an email or send a fax to cancel a subscription? Hell, my cheaper subscription services have cancellation components built into their apps, why can't this one.


Traduzir com Google
Dylan M.

The Better way to manage Google Apps For Business

Single Pane of Google Apps for Business management without the "Pain" of using google's admin page.


Traduzir com Google
Greg C.

A nice app for gsuite management


Traduzir com Google
Jon S.
Setor: Plástico
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

Bettercloud makes GSuite Management much easier

Usado Diariamente durante Mais de dois anos
Avaliado em 19/12/2018
Fonte da avaliação: Capterra

We have thought of going without Bettercloud, but everytime we recognized the high value it provides - it would be tough to live without it.

Vantagens

Bettercloud was a life saver when we moved over to GSuite- the Google Admin just wasn't cutting it with all the features and needs we had, but Bettercloud provides everything we need.

Desvantagens

The user interphase took a little getting used to, but once I located what I needed, it's been great

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Avaliador Verificado
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

BetterCloud, best Google support

Usado Diariamente durante 6 a 12 meses
Avaliado em 09/04/2018
Fonte da avaliação: Capterra

BetterCloud is one, if not the best way to manage our Google Accounts

Vantagens

BetterCloud does most daily Google admin tasks from one place. BetterCloud makes it easy to reset Google passwords, update signatures, manage groups and so much more. Compared to the Google Admin Console, the interface of BetterCloud is much more user friendly. BetterCloud also integrates with other Google products, allowing administrators to update Docs, Sheets, Forms ect without ever logging into the users account. This is just the tip of the iceberg, BetterCloud makes it easy to create user accounts while applying company templates such as signatures. BetterCloud offers more complex functionality which as a user of 12 months, I haven't had to use myself yet. However, it is good to know that there is more to the product

Desvantagens

One of the cons of BetterCloud can also be considered a Pro. BetterCloud is constantly updating and adding additional features, as a result, it can be hard to keep up with recent changes

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Consultoria de gestão
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Ok tool, but Buyer Beware

Usado Diariamente durante Mais de dois anos
Avaliado em 04/01/2017
Fonte da avaliação: GetApp

I WOULD NEVER BUY FROM THEM AGAIN - BUYER BEWARE! We have a standard Google for Business domain, which they never fully integrated with. Most of their so-called tools, didn't work right and the one that did kind of work was the email monitoring, but even then, the users' email that you are monitoring is simply the tool sending you a TXT file of incoming and outgoing emails, it's can't un decrypt incoming so those are worthless, it doesn't show you attachments, etc - bottom line, I can read my users outgoing emails, but because everything is so generic and in txt files, I literally have to open EVERY SINGLE EMAIL and sort through 1/2 code and 1/2 text. Can't see the attachments referenced, etc. Expensive tool.

But that's not the worst. BE AWARE - once you sign up, you pay a fee per year. 30 days prior to your subscription being renewed, you are sent an email, just like every other monthly email that is basically worthless, that reminds you they require 30-day notification for cancellation. NOTE - YOU PAY FOR THE ENTIRE YEAR AT ONCE, SO IF YOU DON'T CANCEL THAT SAME DAY AS THE NOTICE, YOU ARE STUCK WITH ANOTHER ENTIRE YEAR OF PAYMENTS.

When I asked customer service about this, as I don't need the email monitoring anymore, they basically said, "oops, you missed your 30-day window, so you have to pay for the whole year now, so let's talk about more services we can provide you, aka pay for". TOTAL BS!!!

FINALLY, there is ZERO place on the site to cancel your membership. You literally have to email them, provide in writing, a notice of cancellation 30 days before it is set to renew. In 2017, do we really need to write an email or send a fax to cancel a subscription? Hell, my cheaper subscription services have cancellation components built into their apps, why can't this one.

Desvantagens

Horrible customer service
Integration with the Google Domain was poor at best

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Dylan M.
Setor: Impressão
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

The Better way to manage Google Apps For Business

Usado Diariamente durante Mais de dois anos
Avaliado em 05/09/2017
Fonte da avaliação: Capterra

Single Pane of Google Apps for Business management without the "Pain" of using google's admin page.

Vantagens

Simpler to use than the google Admin page. This package allows for multiple users with varying levels of access. It is hooked into the Google API and makes it easy for my admins to make needed account changes.

Desvantagens

Sometimes sync with Google can be slow when performing many transactions. Also the "May I help You?" popups can be annowing. If I want to chat with someone I'll chat with someone. You need to assume that anyone using this software is saavy enough to hit the help button when they need to.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Greg C.
Setor: Software
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

A nice app for gsuite management

Usado Diariamente durante Mais de dois anos
Avaliado em 21/02/2019
Fonte da avaliação: Capterra

Vantagens

As a gsuite admin it was nice to be able to see at a quick glance if people were sharing docs or forwarding emails they shouldnt' be and to have the ability to setup alerts when it happened. It had a nice UI that made setting up and navigating these changes a breeze.

Desvantagens

They are always updating and adding new features, some are included other are pay to use type of upgrades. Same with integrations often we'd find an integration we wanted to utilize only to be told by our success manager it was considered an addon.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Recomendação do usuário
8,6/10
Baseado em 11 usuários
Compare as alternativas por recomendação dos usuários
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Preço do BetterCloud

Preço do BetterCloud

A partir de
US$ 1,00/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions:

Basic: A free product focused on monitoring, alerting, and insights.

Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle.

Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions:

Basic: A free product focused on monitoring, alerting, and insights.

Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle.

Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

Relação qualidade/preço
2,9/5
Baseado em 11 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do BetterCloud

Recursos do BetterCloud

API
Acompanhamento de atividades
Alertas/transferência
Auditoria
Controle do acesso
Dados em tempo real
Ferramentas de colaboração
Função de busca
Gestão de conformidade
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Permissões por função
Relatórios e estatística
Visualização de dados
Recursos
3,6/5
Baseado em 11 usuários
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Categorias

Mais informações sobre BetterCloud

Mais informações sobre BetterCloud

Principais recursos do BetterCloud

  • Access control
  • Bulk user provisioning / deprovisioning
  • Calendar management & delegation
  • Contacts management
  • Customizable email signatures
  • Customizable reporting
  • Directory management
  • Drive compliance policies
  • Email audit monitoring
  • Groups management
  • Inbox delegation
  • Policy scheduling & enforcement
  • Simple email delegation
  • User deprovisioning workflow

Vantagens

Manage:
Day-to-day management becomes second nature with BetterCloud. Whether you’re bringing on a new employee or someone is leaving the company, FlashPanel’s built-in best practices and workflows help reduce the potential for costly errors like data loss.

Automate:
With BetterCloud's scheduling features, Google Apps administrators can push out policies for various settings like IMAP/POP and email signatures on a daily basis. And when an employee leaves the company you can immediately suspend their account, then schedule deletion for a later date.

Simplify:
BetterCloud helps reduce your time spent managing Google Apps by simplifying repetitive tasks. You can add or remove users from multiple Groups with a few clicks, and bulk actions make management processes even easier. You can even apply and enforce email settings or granular permissions by Group or Org. Unit.

Delegate:
BetterCloud's Access Control allows Google Apps administrators to delegate granular access levels to other users in the domain. Whether the VP of Marketing wants control over company email signatures, or an IT help desk member needs access to BetterCloud's Deprovision User feature, Access Control lets Google Apps administrators delegate the right responsibilities to the right people.

Analyze:
Google Apps produces mountains of data, but making sense of that data can be complicated. BetterCloud's reports help you cut through the clutter and track important metrics, like user activity, so that you can schedule additional training or even reassign licenses.

Perguntas frequentes sobre o BetterCloud

Perguntas frequentes sobre o BetterCloud

Abaixo estão algumas perguntas frequentes sobre o BetterCloud.

P: Que tipo de planos o BetterCloud oferece?

O BetterCloud oferece os seguintes planos de pagamento:

A partir de: US$ 1,00/mês

Modelo de preços: Gratuito, Assinatura

Teste Grátis: Disponível

A free 30-day Enterprise trial is available to all customers. BetterCloud offers the following editions: Basic: A free product focused on monitoring, alerting, and insights. Pro: Builds on Basic with administration tools and workflows for every step of the user lifecycle. Enterprise: Offers auditing, compliance, and data loss prevention (DLP) policies, plus full-service admin and reporting tools.

P: Quais são os principais recursos do BetterCloud?

O BetterCloud oferece os seguintes recursos:

  • Access control
  • Bulk user provisioning / deprovisioning
  • Calendar management & delegation
  • Contacts management
  • Customizable email signatures
  • Customizable reporting
  • Directory management
  • Drive compliance policies
  • Email audit monitoring
  • Groups management
  • Inbox delegation
  • Policy scheduling & enforcement
  • Simple email delegation
  • User deprovisioning workflow

P: Quem costuma usar o BetterCloud?

Os clientes habituais do BetterCloud são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Autônomos, Empresas de médio porte

P: Em que idioma o BetterCloud está?

O BetterCloud está nos seguintes idiomas:

Inglês

P: Que tipo de planos o BetterCloud oferece?

O BetterCloud tem os seguintes planos de preços:

Gratuito, Assinatura

P: O BetterCloud é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o BetterCloud.

P: O BetterCloud se integra com quais outros aplicativos?

O BetterCloud se integra com os seguintes aplicativos:

G Suite, Google Apps Reseller, Google Drive

P: Que nível de suporte o BetterCloud oferece?

O BetterCloud oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Tutoriais em vídeo