Constant Contact

Constant Contact

Powerful tools and expert guidance to market your business.

4.3/5 (1539 avaliações)

Resumo do Constant Contact

O que é o Constant Contact?

Constant Contact helps small businesses, nonprofits, and individuals navigate the power and potential of the Internet with a robust suite of web building, ecommerce, domain, logo making and online marketing tools. You've got this. You've got us.

Resumo do Constant Contact

Preços

A partir de
US$ 20,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers.

Email: from $20/month

Email Plus: from $40/month


Recursos do Constant Contact

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Danês, Holandês, Inglês, Francês, Alemão e outros 5, Italiano, Norueguês, Português, Espanhol, Sueco

Capturas de tela

Captura de tela do Constant Contact: Reporting tab
Captura de tela do Constant Contact: Reporting tab Captura de tela do Constant Contact: Manage, organize and export contacts Captura de tela do Constant Contact: Select from a variety of conversion-optimized email templates Captura de tela do Constant Contact: Campaign reporting Captura de tela do Constant Contact: Review detailed stats to understand what's working and what's not Captura de tela do Constant Contact: Get reporting on opens, clicks and forwards Captura de tela do Constant Contact: Compare the performance of different emails Captura de tela do Constant Contact: Design emails with Constant Contact's WYSIWYG email editor

Constant Contact - Avaliações

Constant Contact - Avaliações

Classificação geral
4.3
/
5 1539 avaliações
Excelente
726

Muito bom
565

Regular
203

Ruim
27

Péssimo
18

Relação qualidade/preço
4.1
Recursos
4.1
Praticidade
4.3
Suporte ao cliente
4.2
84% dos usuários recomendam este app
Nathan R.

Robust Email Marketing

Converting web site visitors to email marketing recipients has never been easier, as site visitors simply select which programs they are interested in and they are automatically added to the appropriate contact lists in Constant Contact. Constant Contact has made it painless to conduct email marketing campaigns that circumvent spam filters, something that Emma and MailChimp struggled with.


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Curt L.

Easy to use, great for contact management, but terrible customer service

The email analytics and reports are great.


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Grace W.

Helps me reach my clients easily

Constant Contact has helped me reach a larger group of clients, by helping me to create attractive emails that represent my business well.


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Kristen C.

Email Contacts

My overall experience with Constant Contact has been wonderful. Constant Contact allows me to reach a lot of individuals in a short period of time and helps ensure that all contacts ar maintained in one database.


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Aaron S.

Great For Large Contact Base


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Nathan R.
Setor: Políticas públicas
Porte da empresa: 13-50 funcionários
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Robust Email Marketing

Usado Mensal durante Mais de dois anos
Avaliado em 03/09/2018
Fonte da avaliação: Capterra

Converting web site visitors to email marketing recipients has never been easier, as site visitors simply select which programs they are interested in and they are automatically added to the appropriate contact lists in Constant Contact. Constant Contact has made it painless to conduct email marketing campaigns that circumvent spam filters, something that Emma and MailChimp struggled with.

Vantagens

Constant Contact makes it really easy to make attractive, functional emails and to conduct email campaigns with sequencing. Building emails is done via a drag-and-drop interface (WYSIWYG), so you don't have to have any coding experience with html or css. It's really easy to schedule your campaigns, too. If you can use Outlook and Word, you should be able to get comfortable with Constant Contact pretty quickly. It's also really easy to build and manage contact lists, including importing from csv files. And Constant Contact does a good job of tracking bad email addresses and removing them from your lists, which is important because you are charged by the number of contacts you have. I also like that you can send yourself previews so you can try the messages out on different mail programs and tweak them to your liking. Once you've sent out the messages, Constant Contact offers reporting to let you know how successful your campaign was, including the click-through rate. It also sends you reports about who is being added to and removed from your contact lists. Its integration with several WordPress form plugins means it's easy to convert web traffic to email marketing recipients.

Desvantagens

Permissions. There are basically two levels of permissions besides the account owner: campaign creator and account manager. It would be nice to have more granular control over what users can do, because account manager gives users a lot of freedom, but is necessary to work with contacts, schedule a send, etc. The other thing I don't like is how quickly the cost ramps up. Having used Emma and MailChimp, I feel like Constant Contact is the most robust platform. But it is expensive.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação: 8.0/10

Curt L.
Traduzir com Google

Easy to use, great for contact management, but terrible customer service

Usado Semanal durante Mais de dois anos
Avaliado em 25/11/2017
Fonte da avaliação: Capterra

The email analytics and reports are great.

Vantagens

I use CC to to manage our large contact database and to send out email updates. It is great for segmenting our list -- from general interest to communications to fundraising. The automated features are great, especially that it will not allow the same email to appear in the same inbox twice. It also merges duplicate contacts. We use it across the entire organization. Constant contact is great for merging duplicate contacts, updating your address book, giving a reliable open rate and thorough reports, and allowing you to segment large email lists.

Desvantagens

When uploading additional contacts, CC wants to see how they actively subscribed. This can be problematic when uploading an older email list (i.e. you may just have a spreadsheet of The List and they want to see more evidence). Additionally, it is a little pricey compared to competitors such as MailChimp. It would be great to be able to export email campaigns as HTML.Be extremely careful when importing contacts. Constant Contact wants to see how they actively subscribed. Sometimes it is hard to prove this when you have entered information for people you have an established relationship with, or if they verbally requested to be added. Constant Contact wants to actually see the (paper) sign-up sheet. This is unachievable for businesses/groups that have been around long enough to have established an email list based on personal relationships or when importing business cards. As for the design, sizing images can be difficult when you are using a self-designed template. As for the contact management services, representatives have very little technical knowledge and don't seem to understand marketing techniques used within certain industries.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Grace W.
Setor: Medicina alternativa
Porte da empresa: Profissional autônomo
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Helps me reach my clients easily

Usado Mensal durante Mais de dois anos
Avaliado em 17/12/2019
Fonte da avaliação: Capterra

Constant Contact has helped me reach a larger group of clients, by helping me to create attractive emails that represent my business well.

Vantagens

I love the templates and the ease of creating great looking emails. It's easy to update the contact list. And I like that I can see a preview of the email as it will appear on computers and on mobile devices. I also really like the feedback that the data tracking component gives me.

Desvantagens

There are a couple spots in the templates that can be glitchy. Sometimes blocks of text will get gaps or random changes in font size -- I have to do several test-emails to check that it will appear in good order on both computers and on mobile devices. That can be time-consuming. Also, some clients report having an issue finding the emails that come from Constant Contact, because the emails end up in spam folders or with warning messages attached.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Kristen C.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzir com Google

Email Contacts

Usado Diariamente durante Mais de dois anos
Avaliado em 11/11/2019
Fonte da avaliação: Capterra

My overall experience with Constant Contact has been wonderful. Constant Contact allows me to reach a lot of individuals in a short period of time and helps ensure that all contacts ar maintained in one database.

Vantagens

What I like most about this software is the ability to reach a lot of client, customers, vendors, donors, etc., quickly as well as the ability to locate contact information on these individuals from any point intime in which we interfaced with them. The software helps us ensure effective and timely communciation which drive donor retention, fundraising, enrollment, etc. Constant Contact is an essential investment for all nonprofits.

Desvantagens

What I like least about this software is that it does not recognize duplicate individuals; we have to screen and purge those entries ourselves.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Aaron S.
Traduzir com Google

Great For Large Contact Base

Avaliado em 30/08/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.

Desvantagens

There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8/10
Baseado em 1.539 usuários
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Preço do Constant Contact

Preço do Constant Contact

A partir de
US$ 20,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers.

Email: from $20/month

Email Plus: from $40/month

Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers.

Email: from $20/month

Email Plus: from $40/month

Relação qualidade/preço
4.1/5
Baseado em 1.539 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Constant Contact

Recursos do Constant Contact

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Gestão de email marketing
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4.1/5
Baseado em 1.539 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Constant Contact

Mais informações sobre Constant Contact

Principais recursos do Constant Contact

  • API Availability
  • Activity Monitoring
  • Activity Tracking
  • Anti Spam Checker
  • Auto-Responders
  • Automated Scheduling
  • Bounce Tracking
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click-Through Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop Interface
  • Drip Email Marketing
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Scheduling
  • Event Ticketing
  • Feedback Collection
  • Follow-up Scheduling
  • Heatmap
  • Image Library
  • Import / Export Data
  • Lead Nurturing
  • Mailing List Management
  • Market Segmentation
  • Mobile Integration
  • Mobile responsive templates
  • Multiple User Accounts
  • Newsletter Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Rich Text Editor
  • Scheduled Emails
  • Social Network Marketing
  • Social Performance Management
  • Social Stats: See who tweets, likes, and shares your emails
  • Subject line A/B testing
  • Subscriber Management
  • Subscription Services
  • Surveys & Feedback
  • Tagging
  • Template Management
  • WYSIWYG Email Editor
  • Workflow Management

Vantagens

• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.

Perguntas frequentes sobre o Constant Contact

Perguntas frequentes sobre o Constant Contact

Abaixo estão algumas perguntas frequentes sobre o Constant Contact.

P: Que tipo de planos o Constant Contact oferece?

O Constant Contact oferece os seguintes planos de pagamento:

A partir de: US$ 20,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

Constant Contact prices are monthly, and based on the number of contacts in users email list or database. Users can send as many emails as they want without affecting the monthly fee. Discounts are available for 6 and 12 month prepayment and for nonprofit customers. Email: from $20/month Email Plus: from $40/month

P: Quais são os principais recursos do Constant Contact?

O Constant Contact oferece os seguintes recursos:

  • API Availability
  • Activity Monitoring
  • Activity Tracking
  • Anti Spam Checker
  • Auto-Responders
  • Automated Scheduling
  • Bounce Tracking
  • CAN SPAM Compliance
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click-Through Tracking
  • Client Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Segmentation
  • Customizable Branding
  • Delivery Tracking
  • Design Management
  • Discount Management
  • Drag & Drop Interface
  • Drip Email Marketing
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Scheduling
  • Event Ticketing
  • Feedback Collection
  • Follow-up Scheduling
  • Heatmap
  • Image Library
  • Import / Export Data
  • Lead Nurturing
  • Mailing List Management
  • Market Segmentation
  • Mobile Integration
  • Mobile responsive templates
  • Multiple User Accounts
  • Newsletter Management
  • Performance Reports
  • Real Time Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Rich Text Editor
  • Scheduled Emails
  • Social Network Marketing
  • Social Performance Management
  • Social Stats: See who tweets, likes, and shares your emails
  • Subject line A/B testing
  • Subscriber Management
  • Subscription Services
  • Surveys & Feedback
  • Tagging
  • Template Management
  • WYSIWYG Email Editor
  • Workflow Management

P: Quem costuma usar o Constant Contact?

Os clientes habituais do Constant Contact são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o Constant Contact está?

O Constant Contact está nos seguintes idiomas:

Danês, Holandês, Inglês, Francês, Alemão, Italiano, Norueguês, Português, Espanhol, Sueco

P: Que tipo de planos o Constant Contact oferece?

O Constant Contact tem os seguintes planos de preços:

Assinatura

P: O Constant Contact é compatível com disponíveis móveis?

O Constant Contact é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Constant Contact se integra com quais outros aplicativos?

O Constant Contact se integra com os seguintes aplicativos:

123FormBuilder, Agendize, Ambassador, Datafield, Formstack, Lexity Live, Quoter, Shoeboxed, Shopify, Sumac

P: Que nível de suporte o Constant Contact oferece?

O Constant Contact oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo