Vend

Opere a melhor loja de varejo do mundo com o sistema de ponto de venda do Vend.

Sobre o Vend

O Vend é o único sistema de ponto de serviço (POS, na sigla em inglês) para o sucesso no varejo, de 1 loja a mais de 100. É usado por varejistas de todos os tipos e tamanhos para aprimorar a experiência do cliente e gerenciar vendas, estoque, clientes e muito mais.

É rápido, intuitivo e funciona em qualquer dispositivo, para que você possa se concentrar em deixar os clientes felizes e não apenas em sua tecnologia. Seja usando um Mac, PC ou iPad, a tela de venda responsiva do Vend funciona esplendidamente e tem ótima aparência. O Vend funciona offline, para que você possa continuar vendendo mesmo quando estiver sem internet. O Vend sincroniza automaticamente as suas vendas quando você faz o backup online.

O Vend trabalha com uma ampla variedade de hardware. Basta conectar uma impressora de recibos à rede, conectar um leitor de código de barras e pronto. Funciona até mesmo com as impressoras, caixas registradoras e leitores de código de barras que você já possui.

*NOVO* Os clientes podem fazer check-in em sua loja pelo celular e pagar usando a conta do PayPal. Alcance mais de 100 milhões de usuários do PayPal e conheça melhor os seus clientes.

Faça uma avaliação gratuita de 30 dias do Vend - Não requer cartão de crédito. sem compromisso.

Preços a partir de:

69,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Consumidores típicos

  • Autônomos
  • Pequenas empresas (2-50)
  • Médias empresas (51-500)
  • Grandes empresas (500 ou mais)

Implantação

  • Baseado na nuvem
  • Instalação local

Mercados

Austrália, Canadá, Reino Unido, Estados Unidos

Idiomas

inglês

Preços a partir de:

69,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

Imagens

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Recursos

Total de recursos do Vend: 41

  • API
  • Assinatura eletrônica
  • Automação de pedidos
  • Banco de dados do cliente
  • CRM
  • Compras e recebimento
  • Contas de clientes
  • Controles/permissões de acesso
  • Código de barras/RFID
  • Códigos SKU/UPC
  • Gerenciamento de multicanal
  • Gerenciamento de pedidos de compra
  • Gestão de armazéns
  • Gestão de artigos reservados
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de fornecedores
  • Gestão de funcionários
  • Gestão de itens
  • Gestão de pedidos
  • Gestão de preços
  • Gestão de renovações de pedidos
  • Gestão de vales-presente
  • Identificação do produto
  • Leitura de código de barras/tíquetes
  • Marketing por e-mail
  • Otimização de estoques
  • PDV para varejo
  • Pesquisa e filtro
  • Ponto de vendas (PDV)
  • Previsão
  • Programa de fidelidade
  • Rastreamento de devoluções
  • Rastreamento de estoque
  • Rastreamento do custo
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Tela de toque
  • Várias localizações

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Avaliações

Classificação geral

4,2 /5
(223)
Relação qualidade/preço
4,1/5
Recursos
4,0/5
Praticidade
4,3/5
Suporte ao cliente
4,0/5

Já tem o Vend?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 223
James
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

So easy to use, even my Grandma could use it.

Avaliado em 29/07/2018

love using Vend. Its simplicity allows for quick training of new employees of all technological...

love using Vend. Its simplicity allows for quick training of new employees of all technological experience. However, the best feature is the ability to use it during an internet outage. We had this happen a few times where the internet went out, yet we were still able to conduct transactions. With our old POS system, an internet outage meant we had to close until the internet was restored. With Vend, there was no wait. We were still able to process sales and didn’t lose money. However, the lack of Priority Phone Support, while we haven’t yet needed it, is a little disconcerting. Adding this to all of the plans would create a near-perfect system.

Vantagens

absolutely love the ease of use of Vend. While I myself am rather technologically literate, some of my employees are not. However, because of how easy Vend is to use, they picked up on how to use it within an hour. I do also love the cloud services and their ability to keep running even through an internet outage. I did like that I had the ability to try out the product before purchasing. I realized within minutes that I preferred it so much more than my previous POS system. My favorite aspects are the value and price. You seem to get so much product at such a cheaper price than its competitors. I also liked that we could use our existing cash drawer and receipt printer with Vend. The loyalty dollars option is not something we currently use, but it is nice to know that we could always opt-in.

Desvantagens

Even though I use Google Chrome as my daily web browser, I am not fond of the fact that this is the only browser that works with Vend. If an update breaks Chrome, then I am left without a POS system. I’m hoping that they fix this and allow other browsers to work with the system. I also do not like the fact that I have to pay an additional cost for Premium Phone Support. If I am paying for your product, I should have support that is available at the highest level and available when I need it. Sometimes, something is so important that it can’t wait for an email support response. This is something that definitely needs fixing.

Resposta do Lucia

Hey James, we love to hear that retailers love Vend! Thanks for your review of Vend POS − great to hear that training has gone well and that you’ve made good use of our offline mode, it’s really an essential feature for a modern POS. Vend is fully supported on Google Chrome and Safari, we cannot guarantee that Vend will work as it should on other browsers, some features may work and some may not. Sorry if that’s not ideal for your business setup and appreciate your feedback on this. We highly recommend using Google Chrome for the best performance. Best, Lucia (Vend’s Community Manager).

Darrel
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Awesome POS system

Avaliado em 10/10/2018

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened...

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Vantagens

I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Desvantagens

Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

The most atrocious app support I have ever faced

Avaliado em 22/05/2021

Bad.

Bad.

Vantagens

Vend has one of the most easy to use cloud point of sale that I have tried and tested over the years. As a business owner, Vend has been useful for my day to day work.

Desvantagens

The customer support team is atrocious. I have been trying to speak to someone from the Vend support team since 24th April due to some billing issues that could have been easily resolved in 1 or 2 days. Up until now, the issue is not solved and no one has responded to me on this issue. Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be transferring me over to the billing time for assistance. Emails went unanswered and the support team even closed the ticket without giving me a reply or resolution to the problem. I'm not so sure that Vend is a system that caters to the small and medium business owners because we business owners and managers, we don't have all the time in the world to be waiting for your reply and chasing you for answers. I will definitely not recommend that anyone takes up this system unless you think you are ready to work with a support team that does not attend to you when help is needed.

Alternativas consideradas

Loyverse POS
Leah
Classificação geral
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Tremendous POS

Avaliado em 06/06/2018

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to...

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to make sales to a wider customer base.
2. Inventory movement transparency. Our former software solution was impossible to use in any way that allowed us to view historic inventory movements, as it didn't include any type of purchase order system; inventory had to be updated item by item manually.
3. Inventory valuation. The ability of Vend to average out our costs means that we have a real-time view of the value of our stock at any and all times.

Vantagens

The software is easy to use and incredibly user friendly, and is consistently being updated with new features and improvements to old ones. It offers a full-scope inventory management experience. It makes it easy for us to take our shop on the go, as we sell at numerous trade shows and conventions.

Desvantagens

There are still some features missing, or which I would term incomplete, but as Vend is relatively new and the team is constantly working on releasing updates, I have every confidence that these are cases where it is just a matter of time. It is somewhat frustrating at times that there are some issues where internet connectivity issues can cause hiccups in the system that then need to be fixed on the back end by support, but these are few and far between.

Resposta do Vend

Hey Leah, thanks for taking the time to review Vend POS! It's wonderful to hear that you're so delighted with the software. Thank you for also appreciating that our team are working on making Vend even better and creating terrific new features to make running a retail business easy. If you have any specific features you would like to request or feedback for our team please submit a ticket using the follow link https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

Julia
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

It's been awesome..we have greatly enjoyed VEND and would highly recommend it to anyone!

Avaliado em 07/06/2018

ease of set up , ease of running

ease of set up , ease of running

Vantagens

It's a very intuitive program for staff to use...accross our 7 locations staff was able to learn and use the program immediately

setting up the sell screen, buttons, keys and departments was easy to do with the help of the online tutorials and some tips from customer service, as well price changes and new products are easily added and adjusted.

the real time information that I am able to easily access at my office to see what's going on is great....i am able to compare outlets performance side by side

I was able to, relatively easily, import a large data base of existing gift certificates to use on the new system...

Desvantagens

There is some information/data that i would like to be able to be put in a report/receipt , that function is currently unavailable...discount reports and the gift certificate number showing on the purchase receipt...

we have had some hiccups with the bluetooth connections with the printers

and some problems with speed and button response, but did find that updates tended to fix that problem...

wish there was a way to access my stores through my phone, perhaps by an administrator app of some kind...

Resposta do Vend

Hey Julia, thank you for your review and high recommendation of Vend POS! Delighted to hear that you're so pleased with using Vend point of sale software to run your business and thanks for your feedback as well. If you require assistance with your hardware I recommend contacting our support team for assistance. You can submit a ticket or a feature request anytime with this link here https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Best, Lucia (Vend's Community Manager)

Exibindo 5 avaliações de 223 Leia todas as avaliações

Perguntas frequentes sobre o Vend

Abaixo estão algumas perguntas frequentes sobre o Vend.

O Vend oferece os seguintes planos de pagamento:

  • A partir de: 69,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Vend são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

O Vend está nos seguintes idiomas:

inglês

O Vend é compatível com os seguintes dispositivos:

iPad (tablet)

O Vend se integra com os seguintes aplicativos:

Deputy, Quickbooks Online, Timely, Xero

O Vend oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Vend.