Vend

Opere a melhor loja de varejo do mundo com o sistema de ponto de venda do Vend.

Sobre o Vend

O Vend é o único sistema de ponto de serviço (POS, na sigla em inglês) para o sucesso no varejo, de 1 loja a mais de 100. É usado por varejistas de todos os tipos e tamanhos para aprimorar a experiência do cliente e gerenciar vendas, estoque, clientes e muito mais.

É rápido, intuitivo e funciona em qualquer dispositivo, para que você possa se concentrar em deixar os clientes felizes e não apenas em sua tecnologia. Seja usando um Mac, PC ou iPad, a tela de venda responsiva do Vend funciona esplendidamente e tem ótima aparência. O Vend funciona offline, para que você possa continuar vendendo mesmo quando estiver sem internet. O Vend sincroniza automaticamente as suas vendas quando você faz o backup online.

O Vend trabalha com uma ampla variedade de hardware. Basta conectar uma impressora de recibos à rede, conectar um leitor de código de barras e pronto. Funciona até mesmo com as impressoras, caixas registradoras e leitores de código de barras que você já possui.

*NOVO* Os clientes podem fazer check-in em sua loja pelo celular e pagar usando a conta do PayPal. Alcance mais de 100 milhões de usuários do PayPal e conheça melhor os seus clientes.

Faça uma avaliação gratuita de 30 dias do Vend - Não requer cartão de crédito. sem compromisso.


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Vend

4,2 (224)
VS.
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Preço inicial

69,00 US$
mês
0,01 US$
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

40
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Integrações

4
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Praticidade

4,3 (224)
4,8 (451)

Relação qualidade/preço

4,1 (224)
4,8 (451)

Atendimento ao cliente

4,0 (224)
4,8 (451)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,2 /5
(224)
Relação qualidade/preço
4,1/5
Recursos
4,0/5
Praticidade
4,3/5
Suporte ao cliente
4,0/5

Já tem o Vend?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 224
Darrel
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Awesome POS system

Avaliado em 10/10/2018

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened...

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Vantagens

I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Desvantagens

Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

Leah
Classificação geral
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Tremendous POS

Avaliado em 06/06/2018

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to...

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to make sales to a wider customer base.
2. Inventory movement transparency. Our former software solution was impossible to use in any way that allowed us to view historic inventory movements, as it didn't include any type of purchase order system; inventory had to be updated item by item manually.
3. Inventory valuation. The ability of Vend to average out our costs means that we have a real-time view of the value of our stock at any and all times.

Vantagens

The software is easy to use and incredibly user friendly, and is consistently being updated with new features and improvements to old ones. It offers a full-scope inventory management experience. It makes it easy for us to take our shop on the go, as we sell at numerous trade shows and conventions.

Desvantagens

There are still some features missing, or which I would term incomplete, but as Vend is relatively new and the team is constantly working on releasing updates, I have every confidence that these are cases where it is just a matter of time. It is somewhat frustrating at times that there are some issues where internet connectivity issues can cause hiccups in the system that then need to be fixed on the back end by support, but these are few and far between.

Resposta do Lightspeed

Hey Leah, thanks for taking the time to review Vend POS! It's wonderful to hear that you're so delighted with the software. Thank you for also appreciating that our team are working on making Vend even better and creating terrific new features to make running a retail business easy. If you have any specific features you would like to request or feedback for our team please submit a ticket using the follow link https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

Tony
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

A good start-up POS software solution through to multiple site or franchise-sized businesses.

Avaliado em 11/10/2017

Suitable for start up to multiple site smaller businesses.

Suitable for start up to multiple site smaller businesses.

Vantagens

Video and text tutorials are first rate to help start new staff and keep up with areas of growth, like how to do a store credit or introducing gift cards.
Updates to features are added regularly.
The front screen is easily understood and the ability to add preset SKU buttons to the screen or folders on the screen is easy. The adaptability of what we have as a cafe sell screen versus the boutique shop versus our department stores sell screens
PC, iPad or mobile device usability.

Desvantagens

The customer needs to know how to do a product family tree and then set the Types and Tags correctly so that the reporting functions can give data that is segregated correctly.
The Lay-by function acts differently than other software functions. (Sales are not added to the date it is paid off, maybe 2 months later, which means completed sales are understated during the Lay-by period)
There is no method for importing costs within the system. Costs have to added together outside (cost of good, freight, charges, fuel surcharge, import duties, etc.) and then migrated with the receiving function.
We found that our iPad's slow down considerably and we are constantly restarting them, trying to look for and run updates, checking for errored sales, running them through the App Store rather than from the App icon on the desktop.
The sales ledger cannot export for analysis a full days trading with 300 sale transactions.
Reports export as .csv files but won't export well to .xml Need to use Open Office spreadsheet for best and most reliable file integrity.
The Price Book function is limited to two or more identical SKU's (2 of same chocolate block) not product categories (2 types of chocolate block)

Julia
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

It's been awesome..we have greatly enjoyed VEND and would highly recommend it to anyone!

Avaliado em 07/06/2018

ease of set up , ease of running

ease of set up , ease of running

Vantagens

It's a very intuitive program for staff to use...accross our 7 locations staff was able to learn and use the program immediately

setting up the sell screen, buttons, keys and departments was easy to do with the help of the online tutorials and some tips from customer service, as well price changes and new products are easily added and adjusted.

the real time information that I am able to easily access at my office to see what's going on is great....i am able to compare outlets performance side by side

I was able to, relatively easily, import a large data base of existing gift certificates to use on the new system...

Desvantagens

There is some information/data that i would like to be able to be put in a report/receipt , that function is currently unavailable...discount reports and the gift certificate number showing on the purchase receipt...

we have had some hiccups with the bluetooth connections with the printers

and some problems with speed and button response, but did find that updates tended to fix that problem...

wish there was a way to access my stores through my phone, perhaps by an administrator app of some kind...

Resposta do Lightspeed

Hey Julia, thank you for your review and high recommendation of Vend POS! Delighted to hear that you're so pleased with using Vend point of sale software to run your business and thanks for your feedback as well. If you require assistance with your hardware I recommend contacting our support team for assistance. You can submit a ticket or a feature request anytime with this link here https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Best, Lucia (Vend's Community Manager)

Jennifer
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Vend is user-friendly and has been and easy transition for myself and my employees.

Avaliado em 13/06/2018

Vantagens

I LOVE the fact that I can see a photo of the product, since my DIY store is very visually based. I like that it is so easy to add or delete users. This helps when I have staff change and I have to take off employees to add new ones.
I am a very organized person, so the folders really help, along with the color coding of each folder as well.

Desvantagens

I would really like to have more features for the Admin position. I would like to be able to customize the features for what an Admin position would be. I want my manager to be able to add products and be able to do inventory. Also it would be really nice to be able to void out a transaction that has been closed if a mistake was done, but it seems like I have to refund the items first. Sometimes, customers just decide they don't want to do a project after we have done the transaction. It's rare, but it happens.

Resposta do Lightspeed

Hey Jennifer, thanks for taking the time to leave us a review! Great to hear that you're loving so many of Vend's features. In terms of customising Amin roles and permissions, you can do this with Vend's Advanced User Permissions which is available on some of our plans. Good news regarding voiding sales ¿ this is really easy to do in the Sales Ledger. Go to https://support.vendhq.com/hc/en-us/articles/227008567-Using-the-Vend-Sales-Ledger and choose 'Voiding Sales' at the top to find out how. If you need any further assistance or have any questions please don't hesitate to reach out to our friendly support team. We're here to help! Best, Lucia (Vend's Community Manager)

Exibindo 5 avaliações de 224 Leia todas as avaliações

Perguntas frequentes sobre o Vend

Abaixo estão algumas perguntas frequentes sobre o Vend.

O Vend oferece os seguintes planos de pagamento:

  • A partir de: 69,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Vend são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000

O Vend está nos seguintes idiomas:

inglês

O Vend é compatível com os seguintes dispositivos:

iPad (tablet)

O Vend se integra com os seguintes aplicativos:

Deputy, Quickbooks Online, Timely, Xero

O Vend oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Vend.