Chargebee
Sobre o Chargebee
O Chargebee é um sistema de faturamento recorrente com certificação PCI DSS Nível 1 para negócios de SaaS (software como serviço) e comércio eletrônico por assinatura.
Uma plataforma flexível e personalizável que é compatível com mais de 30 integrações de gateway de pagamento líderes em todo o mundo (Stripe, Braintree etc.) e métodos alternativos de pagamento (PayPal, Amazon Payments etc.) para automatizar a coleta de pagamentos, faturamento, notificações por e-mail e gerenciamento de assinaturas.
Com insights úteis de métricas e análises de SaaS (software como serviço) em tempo real fornecidos no painel, você pode entender a economia da unidade de seu negócio de assinatura e impulsionar o crescimento de sua empresa com facilidade.
Você também pode adicionar usuários/funções de usuário ilimitados com acesso baseado em função, para que as equipes de suporte, vendas e contabilidade tenham acesso a informações relevantes e atualizadas dos clientes.
Com integrações poderosas, como Avalara, Xero, Quickbooks, Shopify, Squarespace, MailChimp, ShipStation, Refersion, Google Analytics, ChartMogul e Zapier, você pode vender produtos por assinatura online, enviar e-mails personalizados aos assinantes, enviar produtos, criar programas de indicação, acompanhar o comportamento dos usuários e fazer integrações com centenas de outros aplicativos da internet, tudo em um só lugar.
Com clientes em mais de 48 países, o Chargebee oferece a solução mais inteligente para gerenciar o faturamento com assinaturas e fornece uma plataforma escalável para você crescer sem se preocupar em perder o controle ou criar pesadelos administrativos.
Preços a partir de:
299,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Dispositivos
Porte da empresa
Mercados
Andorra, Áustria, Austrália, Bélgica, Bulgária, Brasil, Canadá, Suíça, Chipre, Chéquia, Alemanha, Dinamarca, Estónia, Espanha, Finlândia, França, Reino Unido, Guernesey, Gibraltar, Grécia, Hong Kong, RAE da China, Croácia, Hungria, Irlanda, Ilha de Man, Islândia, Itália, Jersey, Japão, Listenstaine, Lituânia, Luxemburgo, Letónia, Mónaco, Malta, México, Malásia, Países Baixos, Noruega, Nova Zelândia, Polónia, Portugal, Roménia, Suécia, Singapura, Eslovénia, Eslováquia, São Marinho, Estados Unidos e outros 44
Idiomas
alemão, espanhol, francês, inglês, italiano, português e outros 1
Preços a partir de:
299,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Imagens
Recursos
Total de recursos do Chargebee: 68
Alternativas
Stripe
Recurly
Chargify
Zoho Invoice
Avaliações
Já tem o Chargebee?
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- Setor: Software
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Chargebee saved us a TON of dev time.
Avaliado em 03/10/2017
Vantagens
I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it.
It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well.
Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward.
Desvantagens
I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better.
Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up.
It makes you change your password every 90 days, which is annoying to me but I guess it's more secure...
- Setor: Software
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Everything is in there
Avaliado em 03/02/2022
Good. We used to do manual invoices separate from credit card invoices. Having a single billing...
Good. We used to do manual invoices separate from credit card invoices. Having a single billing systems improves efficiency and we have a single source of the truth with respect ti critical business KPI's.
Vantagens
I like that we can also do quotes from the system that customers can accept and it takes them to the checkout. Huge time-save for our sales team.
Desvantagens
It's hard to do price indexation to subscriptions. It generates credits and credit notes that our customers initially don't understand without us explaining it.
Alternativas consideradas
ChargifyRazões para escolher o Chargebee
Recurly was more expensive and could not give us a good deal to their enterprise plan as an existing customer.Software anterior
RecurlyRazões para mudar para o Chargebee
Chargebee was more simple which suited are business. Chargify was good too. Conceptually they can address complexer issues but it also makes it harder to implement. They could also not support future billing.Resposta do Chargebee
Thanks so much for your positive feedback Mark. We really appreciate the time you took to write such a detailed review! Your feedback enables us here at Chargebee to further develop our products and services. In addition, your review will help our future customers to make more informed purchase decisions. Please do not hesitate to share any other feedback you have in the future. Thanks again for being an advocate for Chargebee.
- Setor: Software
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chargebee experience
Avaliado em 27/04/2022
Vantagens
It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect!
Desvantagens
Didn't find any cons, maybe it can get confusing seen the amount of settings but there is documentation made to help you.
- Setor: Software
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Grossly incompentant
Avaliado em 21/07/2019
If I could do things over again I would have selected a similar provider even if I was forced to...
If I could do things over again I would have selected a similar provider even if I was forced to pay several hundred dollars per month it would have obviously been worth it. Now I have to make the decision of whether I want to potentially lose over half my subscribers again like the last time I switched billing systems (to Chargebee) or accept that I'm locked in for life.
Vantagens
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
Desvantagens
The backend system is grossly unoptimized to the point many of my customers cannot be billed anymore. I was not informed of these issues when signing up and was promised that the system would be able to handle my very specific usecase. It clearly can't despite me giving them actual numbers. I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated. For the past two months I've been unable to add charges for any of my customers and keep getting the runaround by different support agents as to what the cause is. First I was told I was violating a 150 API calls per minute limit despite the fact that not a single call had gone through successfully in the entire time period they were citing but also I'm skeptical of because each API call I make to their service takes between 2 and 10 seconds to complete. Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs. Billing line items should scale linearly but it is clear from how quickly their API bogs down that it scales exponentially for them at best and likely even worse. I never had this problem with my previous provider and they aren't even a billing or invoicing company.
- Setor: Software
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great system, very easy for start ups
Avaliado em 03/03/2022
Despite not being able to afford many of the features our package is still totally fit for purpose...
Despite not being able to afford many of the features our package is still totally fit for purpose and has helped our business grow since we were founded, and the cusotmer support is incredible.
Vantagens
This system is very simple to use and makes setting up subscription management for a tech start up simple. It provides great customer overview and we have it integrated using APIs and zapier into our CRM as well directly into our app to ensure that access and user numbers are controlled by whether a cusotmer has an active subscription.
Desvantagens
There are a lot of amazing features that you can only access with much more expensive plans.
Resposta do Chargebee
Thanks so much for your positive feedback Jo. We really appreciate the time you took to write such a detailed review! Your feedback enables us here at Chargebee to further develop our products and services. In addition, your review will help our future customers to make more informed purchase decisions. Please do not hesitate to share any other feedback you have in the future. Thanks again for being an advocate for Chargebee.
Perguntas frequentes sobre o Chargebee
Abaixo estão algumas perguntas frequentes sobre o Chargebee.P: Que tipo de planos o Chargebee oferece?
O Chargebee oferece os seguintes planos de pagamento:
- A partir de: 299,00 US$/mês Ver planos de pagamento
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Chargebee?
Os clientes habituais do Chargebee são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
P: Em que idioma o Chargebee está?
O Chargebee está nos seguintes idiomas:
alemão, espanhol, francês, inglês, italiano, português
P: O Chargebee é compatível com disponíveis móveis?
O Chargebee é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Chargebee se integra com quais outros aplicativos?
O Chargebee se integra com os seguintes aplicativos:
AskNicely, Authorize.Net, Avalara, Avalara - inactive, Baremetrics, BigCommerce, Braintree, Capsule, ChartMogul, Dasheroo, Formstack Forms, Freshdesk, GetAccept, Gmail, GoCardless, Google Analytics 360, Google Contacts, Gravity Forms, Groove, Groove, HubSpot CRM, Intercom, Klaviyo, Knack, LeadDyno, Mailchimp, Mailchimp Transactional Email, Moxo, Operations Hub, PayPal, Pipedrive, ProfitWell, Quickbooks Online, ReferralCandy, Refersion, Sage Intacct, Salesforce Sales Cloud, SendPulse, ShipStation, Shopify, Slack, Smartsheet, Stripe, Tapfiliate, TaxJar, Twilio, Typeform, Worldpay, Xero, Zapier, Zendesk, Zoho CRM
P: Que nível de suporte o Chargebee oferece?
O Chargebee oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Chargebee.
