O Chargebee é um sistema de faturamento recorrente com certificação PCI DSS Nível 1 para negócios de SaaS (software como serviço) e comércio eletrônico por assinatura.
Uma plataforma flexível e personalizável que é compatível com mais de 30 integrações de gateway de pagamento líderes em todo o mundo (Stripe, Braintree etc.) e métodos alternativos de pagamento (PayPal, Amazon Payments etc.) para automatizar a coleta de pagamentos, faturamento, notificações por e-mail e gerenciamento de assinaturas.
Com insights úteis de métricas e análises de SaaS (software como serviço) em tempo real fornecidos no painel, você pode entender a economia da unidade de seu negócio de assinatura e impulsionar o crescimento de sua empresa com facilidade.
Você também pode adicionar usuários/funções de usuário ilimitados com acesso baseado em função, para que as equipes de suporte, vendas e contabilidade tenham acesso a informações relevantes e atualizadas dos clientes.
Com integrações poderosas, como Avalara, Xero, Quickbooks, Shopify, Squarespace, MailChimp, ShipStation, Refersion, Google Analytics, ChartMogul e Zapier, você pode vender produtos por assinatura online, enviar e-mails personalizados aos assinantes, enviar produtos, criar programas de indicação, acompanhar o comportamento dos usuários e fazer integrações com centenas de outros aplicativos da internet, tudo em um só lugar.
Com clientes em mais de 48 países, o Chargebee oferece a solução mais inteligente para gerenciar o faturamento com assinaturas e fornece uma plataforma escalável para você crescer sem se preocupar em perder o controle ou criar pesadelos administrativos.
I love that Chargebee allows young startups to get their feet under them before charging them. The integration into Braintree was SUPER easy and we haven't really had any problems with it since we started using it.
It allows us to manage subscriptions without building our own dev dashboard to do that and gives us much more flexibility than Braintree for doing so. We use coupons to run promos and Chargebee makes that super easy. We use their hosted page for payments inside of an iframe and that has been helpful as well.
Again the biggest thing as a young startup is not having to build all of that ourselves or asking the dev team to make changes every time we need to address an issue. Overall I've been very happy with Chargebee and we plan to continue to use them moving forward.
I'd love for the reporting dashboard to be a little more robust and user friendly. It's not bad but it could definitely be better.
Being able to accept multiple currencies could also be handled better, but we get by just fine with the way it's set up.
It makes you change your password every 90 days, which is annoying to me but I guess it's more secure...
We rely on Chargebee to manage subscriptions to our product. It's easy to use and to be integrated, and offers many features such as invoicing, TAX calculator based on location, several plans, offline payments, etc. Customer Support is great and they always hear what you say.
Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This is especially important if you have payments that have been rejected by one processor and you can send them to another processor. It also reduces the dependency on one single processor.
The only thing that comes to mind is that the invoices it produces are not legal in some countries. For instance, in my country, invoicing software needs to be certified and to produce a SAF-T file with all invoices, that we need to submit to tax authorities. Since Chargebee doesn't do any of that, I need to have a separate invoicing platform.
We're ourselves are SaaS product, and use Chargebee as a backend for our payments and billing. We extensively use addons and various combinations of subscription plans.
I couldn't name another product that I would be that happy with as I am with Chargebee.
- Perfect UX/UI: all the filters, mass operations, detailed settings are available just as I need them, never think a second where to find a function I need
- Great API & integration support
- Very powerful analytics (especially with RevenueStory)
- Awesome support
- A very, very carefully and thoughtfully planned interface with a deep understanding of the user.
I faced literally two issues through the course of 6 years using Chargebee in production.
If I could do things over again I would have selected a similar provider even if I was forced to pay several hundred dollars per month it would have obviously been worth it. Now I have to make the decision of whether I want to potentially lose over half my subscribers again like the last time I switched billing systems (to Chargebee) or accept that I'm locked in for life.
Easy to set up and has a good API. Support is good and fast response so long as the issues are simple and don't involve anything technical.
The backend system is grossly unoptimized to the point many of my customers cannot be billed anymore. I was not informed of these issues when signing up and was promised that the system would be able to handle my very specific usecase. It clearly can't despite me giving them actual numbers. I've already lost over $6000 in charges I can't add to my customers' invoices and a few thousand dollars in invoices that can't be generated. For the past two months I've been unable to add charges for any of my customers and keep getting the runaround by different support agents as to what the cause is. First I was told I was violating a 150 API calls per minute limit despite the fact that not a single call had gone through successfully in the entire time period they were citing but also I'm skeptical of because each API call I make to their service takes between 2 and 10 seconds to complete. Now I'm told I need to batch things weekly because adding charges to my customers is too taxing on their CPUs. Billing line items should scale linearly but it is clear from how quickly their API bogs down that it scales exponentially for them at best and likely even worse. I never had this problem with my previous provider and they aren't even a billing or invoicing company.
managing payments on saas product.
using for invoicing and planning
nice options available to flexible pricing options for SaaS.
complete suite to manage invoicing and recurring payment.
The test site for training prior to using is also very useful. We are able to use it really well due to this feature and we can train new employees on the product as well.
payment gateway integration can be a little more seamless they always encourage stripe, but a lot of spurious txns get generated on that platform.
Thank you for your review :) We¿re happy that you find our product features useful.
Regarding your feedback on payment gateways, we are constantly working towards a more seamless integration.
Apart from Stripe we do integrate with several other payment gateways and Payment methods, please take a look at it and let us know if you are interested in any of these ( you can reach out to [email protected]) . We will definitely help you with the set-up process.
Abaixo estão algumas perguntas frequentes sobre o Chargebee.
O Chargebee oferece os seguintes planos de pagamento:
A partir de: US$ 299,00/mês
Modelo de preços: Gratuito, Assinatura
Avaliação gratuita: Disponível
Não temos informações sobre os recursos do Chargebee.
Os clientes habituais do Chargebee são:
Grandes empresas, Empresas de médio porte, Pequenas empresas
O Chargebee está nos seguintes idiomas:
O Chargebee tem os seguintes planos de preços:
Não temos informações sobre os dispositivos compatíveis com o Chargebee.
O Chargebee se integra com os seguintes aplicativos:
Clearlogin, Cyclr, Grow, Kayako, Klaviyo, Mailchimp, Primaseller, Stripe, Zapier, iDevAffiliate
O Chargebee oferece as seguintes opções de suporte:
FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo