ShipStation

ShipStation

O software de envio com o maior número de avaliações 5 estrelas.

4.7/5 (682 avaliações)

Resumo do ShipStation

O que é o ShipStation?

Como uma solução de envio multicanal e com várias transportadoras, o ShipStation foi desenvolvido para facilitar o processo de envio e atendimento para varejistas online. Com milhares de lojas e processamento de milhões de etiquetas de envio por mês, o ShipStation pode economizar o tempo e dinheiro dos comerciantes, maximizando a eficiência do envio. Para isso, o ShipStation recupera e consolida automaticamente as informações de pedidos em mais de 40 canais de vendas, aplica um conjunto de preferências de envio pré-configuradas a cada pedido com base em suas especificações, processa e imprime etiquetas de envio e guias de remessa personalizadas (até 500 em um único lote) e atualiza automaticamente cada loja com o status da remessa e as informações de rastreamento. Quando a etiqueta é criada, toda a comunicação com o cliente é automatizada e relatórios consolidados são gerados para visualização imediata. Tudo isso acontece automaticamente, sem interrupções e em tempo real. Para quem deseja terceirizar parte ou todas as operações de transporte, inclusive coleta, embalagem, envio e atendimento ao cliente, confira a integração com o Fulfillment by Amazon.

Resumo do ShipStation

Preços

A partir de
US$ 9,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do ShipStation

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Canadá, Reino Unido, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do ShipStation: ShipStation Orders Grid w/ Order Sidebar
Captura de tela do ShipStation: ShipStation Orders Grid w/ Order Sidebar Captura de tela do ShipStation: ShipStation Shipment Batches Page Captura de tela do ShipStation: ShipStation Insights Dashboards Captura de tela do ShipStation: ShipStation Insights Dashboards Captura de tela do ShipStation: ShipStation Shipping Rate Calculator Captura de tela do ShipStation: ShipStation Batch Label Creation

ShipStation - Avaliações

ShipStation - Avaliações

Classificação geral
4.7
/
5 682 avaliações
Excelente
533

Muito bom
124

Regular
14

Ruim
5

Péssimo
6

Relação qualidade/preço
4.6
Recursos
4.6
Praticidade
4.6
Suporte ao cliente
4.6
96% dos usuários recomendam este app
David k A.

Test your shipping software - they're not all made the same

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.


Traduzir com Google
Ronald C.

Shipstation Changed My Life

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!


Traduzir com Google
Emily E.

Shipstation is a must have for those who ship a lot!

Shipstation is wonderful. Their customer support is great, anytime I've had an issue, they've gotten back to me right away and solved it.


Traduzir com Google
Bryan C.

Shipstation is great software for the price, but it has its limitations

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.


Traduzir com Google
Scotty H.

ShipStation is essential for small business

ShipStation has been a great improvement over what I was using before. It's just as clean and easy to use, but also provides a lot of physical efficiencies for my business.


Traduzir com Google
David k A.
Porte da empresa: 13-50 funcionários
Traduzir com Google

Test your shipping software - they're not all made the same

Usado Diariamente durante Mais de um ano
Avaliado em 15/03/2018
Fonte da avaliação: Capterra

I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Vantagens

I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.

I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Desvantagens

There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Ronald C.
Setor: Artes e artesanato
Porte da empresa: 13-50 funcionários
Traduzir com Google

Shipstation Changed My Life

Usado Diariamente durante Mais de dois anos
Avaliado em 23/12/2019
Fonte da avaliação: Capterra

We started with shipstation when our small online shop was shipping well under 100 items a month. I'd tried a few other softwares, and none of them compared. Now, our business has grown many, many times over, and shipstation has scaled with us without a hitch. It's incredibly easy to use, integrates wonderfully with our online storefront, ebay, etc... I've recommended it to many, many people over the years, and I really can't imagine running my business without it!

Vantagens

Ease of use and feature richness. We had tried a couple of other shipping systems for our online shop, and none were as intuitive and user friendly as Shipstation. We were able to get up and running very quickly when we first started, and now, many years later, I've learned much of the the deep functionality that lays beneath the simple surface.

Desvantagens

I had to think a while, but I do with the dashboard reporting was a bit clearer and easier to read. There are a couple of widgets on there that I have still to figure out quite how to read.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação: 10.0/10

Emily E.
Setor: Entretenimento
Porte da empresa: 2-10 funcionários
Traduzir com Google

Shipstation is a must have for those who ship a lot!

Usado Diariamente durante Mais de dois anos
Avaliado em 03/12/2019
Fonte da avaliação: Capterra

Shipstation is wonderful. Their customer support is great, anytime I've had an issue, they've gotten back to me right away and solved it.

Vantagens

I love that it can connect right to my Bigcartel site. All I have to do is refresh, and all of my orders are there waiting to be shipped. Shipstation makes it incredibly easy to weigh, input package info, and ship packages. It comes in handy, especially during the holidays when all of the post offices are crazy busy with holiday shipping. I can just print my labels, and throw them in a blue mailbox!

Desvantagens

There are a few minor things I would change (like uploading item info, and keeping weight of the items standard). In the grand scheme of things, though, there is nothing at all I don't like about this software. I honestly think it's perfect.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Bryan C.
Setor: Logística e cadeia de fornecimento
Porte da empresa: 13-50 funcionários
Traduzir com Google

Shipstation is great software for the price, but it has its limitations

Usado Diariamente durante Mais de dois anos
Avaliado em 08/03/2018
Fonte da avaliação: Capterra

Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Vantagens

Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team.

Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with.

I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Desvantagens

The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility.

When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing.

Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due.

The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Scotty H.
Setor: Roupa e moda
Porte da empresa: 2-10 funcionários
Traduzir com Google

ShipStation is essential for small business

Usado Diariamente durante 6 a 12 meses
Avaliado em 03/12/2019
Fonte da avaliação: Capterra

ShipStation has been a great improvement over what I was using before. It's just as clean and easy to use, but also provides a lot of physical efficiencies for my business.

Vantagens

What I like most is the ability to print directly onto adhesive labels. It sounds like a small thing, but having to print out labels on a paper, and then cut/fold them, and then place into a label sleeve takes a lot of time and effort when packaging a large number of orders. ShipStation allows me to print and stick in one easy step.

Desvantagens

What I like least is because it is not affiliated with an official carrier service (FedEx, USPS, etc) I have to actually go and drop off the packages. A carrier will not come to my business to pick it up.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
9.1/10
Baseado em 682 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do ShipStation

Preço do ShipStation

A partir de
US$ 9,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.6/5
Baseado em 682 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do ShipStation

Recursos do ShipStation

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de faturas
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4.6/5
Baseado em 682 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o ShipStation

Perguntas frequentes sobre o ShipStation

Abaixo estão algumas perguntas frequentes sobre o ShipStation.

P: Que tipo de planos o ShipStation oferece?

O ShipStation oferece os seguintes planos de pagamento:

A partir de: US$ 9,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do ShipStation?

Não temos informações sobre os recursos do ShipStation.

P: Quem costuma usar o ShipStation?

Os clientes habituais do ShipStation são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o ShipStation está?

O ShipStation está nos seguintes idiomas:

Inglês

P: Que tipo de planos o ShipStation oferece?

O ShipStation tem os seguintes planos de preços:

Assinatura

P: O ShipStation é compatível com disponíveis móveis?

O ShipStation é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O ShipStation se integra com quais outros aplicativos?

O ShipStation se integra com os seguintes aplicativos:

Bitium, Brightpearl, DEAR Inventory, Finale Inventory, Freestyle Solutions, Orderhive, SellerActive, Shipwire, Stitch Labs, SureDone

P: Que nível de suporte o ShipStation oferece?

O ShipStation oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo