ShopKeep

A maneira mais simples de tomar decisões comerciais mais inteligentes.

4,2 /5 (674 avaliações) Escreva uma avaliação!

Resumo do ShopKeep

O que é o ShopKeep?

Tudo o que o ShopKeep faz ajuda empresas independentes a crescer. Fundado por um comerciante de sucesso, o ShopKeep é um sistema de ponto de venda para iPad intuitivo, seguro e com software acessível que capacita os empresários a administrar empresas mais inteligentes.

O software otimiza a equipe e o estoque, oferecendo relatórios de vendas e informações do cliente em uma plataforma integrada e baseada na nuvem. Ao oferecer processamento de pagamento integrado e de baixo custo, bem como hardware de ponto de venda de primeira linha, o ShopKeep representa um balcão único para todos os empresários ambiciosos e independentes que desejam entrar em ação.

Tão importante quanto os recursos líderes do setor é o suporte gratuito e premiado que o ShopKeep oferece a seus 25 mil clientes. Os clientes desfrutam da tranquilidade de saber que o ShopKeep oferece suporte sem interrupção.

Cada vez mais proprietários de pequenas empresas estão percebendo que o ShopKeep é a diferença entre sonhar com a empresa e ter a empresa dos sonhos.

Resumo do ShopKeep

Preços

A partir de
US$ 49,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do ShopKeep

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá
Idiomas
Inglês

Media

12414
12417
12420
591414
ShopKeep video Captura de tela do ShopKeep: Captura de tela do ShopKeep: Captura de tela do ShopKeep: Captura de tela do ShopKeep:

ShopKeep - Avaliações

ShopKeep - Avaliações

Classificação geral
4,2
/
5
Excelente
402

Muito bom
157

Regular
46

Ruim
26

Péssimo
43

Relação qualidade/preço
4,1
Recursos
4
Praticidade
4,4
Suporte ao cliente
4,2
83% dos usuários recomendam este app
Angie F.

Puts Square to shame

Anytime I have had any issue or problem, customer service has been the best in helping me work threw it (computer illiterate remember) plus they always have options for me to make changes that potentially make it easier on my end, or sometimes even cheaper.


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Denise K.

Review of ShopKeep

I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.


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Joseph I.

Great product

Makes the business run quite smoothly. I thoroughly enjoy using this product.


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James M.

Starts Off Great

Shopkeep was supposed to simplify my POS and reporting. It has not done that my old POS system I called support 1 time in 4 years. With Shopkeep I have had to call support more times then I can count and over the last couple months the hold times are so horrendous I have just given up. I actually have 2 shop keep accounts for my business but have only implemented one of them as the headaches I have to deal with, with the one is enough I don't want to double the trouble so I have stayed with my previous POS for our second location. The product itself is good, the reporting is excellent, but the customer service is about the worst you can imagine.


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David G.

Good System For Smaller Minor League Sports Teams

I have had a very good experience with ShopKeep. This is an easy to work with system both back and front of the house, that is moderately priced. If I ever needed to figure out how to pull a report a simple phone call or internet search solved the problem. I don't think that I have ever been on hold with their customer service, for more than a minute. My only real problem with SkopKeep is that you have to pay full price for a second register and then full price again for a 3rd register, and so on.


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Angie F.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Puts Square to shame

Usado Diariamente durante 1 a 5 meses
Avaliado em 28/06/2019
Fonte da avaliação: Capterra

Anytime I have had any issue or problem, customer service has been the best in helping me work threw it (computer illiterate remember) plus they always have options for me to make changes that potentially make it easier on my end, or sometimes even cheaper.

Vantagens

I like the fact that it is a lot more detailed in the inventory set up because it allows you to actually separate you retail store into sections where square did not allowing check out to be easier and faster if you are having issues with or do not use UPC/SCU coding. I also like the fact that you can enter your inventory purchases which automatically adds it to your inventory counts and then you can enter your payout/paying for such accounts

Desvantagens

The inventory entry durning initial setup. Because I am computer illiterate, I am still struggling to get it set up correctly and you do not have the option to go in and erase everything to start over.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Denise K.
Setor: Varejistas
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Review of ShopKeep

Usado Diariamente durante Mais de dois anos
Avaliado em 05/11/2019
Fonte da avaliação: Capterra

I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.

Vantagens

My favorite thing about ShopKeep is That it can give you so much information about your numbers yet it is so easy to operate.

Desvantagens

I know this sounds crazy but I really don't have any negatives with this system.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Joseph I.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Great product

Usado Diariamente durante Mais de dois anos
Avaliado em 11/06/2020
Fonte da avaliação: Capterra

Makes the business run quite smoothly. I thoroughly enjoy using this product.

Vantagens

This software was very easy to set up, update and use. It continues to evolve to make operations glitch free. No manual is required.

Desvantagens

I do not have any negative comments about this software. I was surprised that I could set it up with little or no instructions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

James M.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Starts Off Great

Usado Diariamente durante 6 a 12 meses
Avaliado em 21/10/2019
Fonte da avaliação: Capterra

Shopkeep was supposed to simplify my POS and reporting. It has not done that my old POS system I called support 1 time in 4 years. With Shopkeep I have had to call support more times then I can count and over the last couple months the hold times are so horrendous I have just given up. I actually have 2 shop keep accounts for my business but have only implemented one of them as the headaches I have to deal with, with the one is enough I don't want to double the trouble so I have stayed with my previous POS for our second location. The product itself is good, the reporting is excellent, but the customer service is about the worst you can imagine.

Vantagens

This software is pretty complete the reporting is great, the features are great. What you should get out of this software in one package would be hard to put together anywhere else but that is only if Shopkeep can actually deliver what they promise.

Desvantagens

Sold a premium package with premium support and still can't seem to get reliable support. Over the last two weeks I have spent about 6 hours of total time sitting on hold and have yet to speak to a live person. I have chosen the call back feature twice and have not received any calls back only received 2 emails saying they tried to call and no one answered. No one can enplane the billing to me, as in why do I keep getting certain reoccurring charges that we can not attribute to anything. Shopkeep sent me the starter gift card pack which is supposed to come with the premium package but it is not enabled on my back office all it says is upgrade your package, which what do I upgrade to if I supposedly have premium. Another issue is they started billing me long before I even received my equipment. This was because who ever was supposed to submit the equipment order forgot and then went on vacation, biggest issue there is no refund available for the time I was getting billed but couldn't use the actual service. They never mention to you the constant PCI compliance stuff you have to constantly do, this is not easy stuff to do either and they offer zero support in filling out the required PCI compliance paperwork that is sent.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 1.0/10

David G.
Setor: Esportes
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Good System For Smaller Minor League Sports Teams

Usado Diariamente durante Mais de dois anos
Avaliado em 29/10/2019
Fonte da avaliação: Capterra

I have had a very good experience with ShopKeep. This is an easy to work with system both back and front of the house, that is moderately priced. If I ever needed to figure out how to pull a report a simple phone call or internet search solved the problem. I don't think that I have ever been on hold with their customer service, for more than a minute. My only real problem with SkopKeep is that you have to pay full price for a second register and then full price again for a 3rd register, and so on.

Vantagens

Great back of the house inventory system.
Lots of viewable sales reports.
Easy to use and clean POS.
Dozens of Hot Keys available for POS
Immediate register updates and syncing with back of house.
Good customer support system

Desvantagens

In order to get multiple POS registers, you have to pay full price for a whole new system. Meaning that you are paying the same amount for an extra register, that you would be paying for a single register plus your entire back of house inventory system. I would be willing to pay a little extra for multiple registers, but not the same amount for a whole new system.

In order to pull an inventory report, you have to export to excel. Would be much easier if you could pull an inventory report based on Department or Category.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8,6/10
Baseado em 674 usuários
Compare as alternativas por recomendação dos usuários
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Preço do ShopKeep

Preço do ShopKeep

A partir de
US$ 49,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,1/5
Baseado em 674 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do ShopKeep

Recursos do ShopKeep

API
Acompanhamento de atividades
Banco de dados de contatos
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4/5
Baseado em 674 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Perguntas frequentes sobre o ShopKeep

Perguntas frequentes sobre o ShopKeep

Abaixo estão algumas perguntas frequentes sobre o ShopKeep.

P: Que tipo de planos o ShopKeep oferece?

O ShopKeep oferece os seguintes planos de pagamento:

A partir de: US$ 49,00/mês

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do ShopKeep?

Não temos informações sobre os recursos do ShopKeep.

P: Quem costuma usar o ShopKeep?

Os clientes habituais do ShopKeep são:

Pequenas empresas, Autônomos, Empresas de médio porte

P: Em que idioma o ShopKeep está?

O ShopKeep está nos seguintes idiomas:

Inglês

P: Que tipo de planos o ShopKeep oferece?

O ShopKeep tem os seguintes planos de preços:

Assinatura

P: O ShopKeep é compatível com disponíveis móveis?

O ShopKeep é compatível com os seguintes dispositivos:

Android, iPad

P: O ShopKeep se integra com quais outros aplicativos?

O ShopKeep se integra com os seguintes aplicativos:

Ambur, Arcade, BigCommerce, Clear Spider, Mailchimp, MarginEdge, Preferred Payments, QuickBooks, QuickBooks Online, Womply

P: Que nível de suporte o ShopKeep oferece?

O ShopKeep oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo