ShopKeep

Vantagens

My favorite thing about ShopKeep is That it can give you so much information about your numbers yet it is so easy to operate.

Desvantagens

I know this sounds crazy but I really don't have any negatives with this system.

Vantagens

Great back of the house inventory system.
Lots of viewable sales reports.
Easy to use and clean POS.
Dozens of Hot Keys available for POS
Immediate register updates and syncing with back of house.
Good customer support system

Desvantagens

In order to get multiple POS registers, you have to pay full price for a whole new system. Meaning that you are paying the same amount for an extra register, that you would be paying for a single register plus your entire back of house inventory system. I would be willing to pay a little extra for multiple registers, but not the same amount for a whole new system.

In order to pull an inventory report, you have to export to excel. Would be much easier if you could pull an inventory report based on Department or Category.

Vantagens

Easy to use, intuitive, flexible, the product has continued to improve and evolve in the 4.5 years I've been using it. 24 hr. assistance

Desvantagens

I wish there was a way to download Inventory by supplier or category. The ability to download and print or at least just print more reports would be helpful. Becoming increasingly difficult to get assistance in a timely manner without carrying the premium pay level of service. I occasionally do off-site events such as as festivals, and have group events where I need to ring up wine purchases. Unfortunately these don't occur frequently enough to justify paying a monthly fee for a second register so for those types of things we have to use the Square App and then manually adjust inventory.

Vantagens

We implemented Shopkeep within our 4 high school stores, our Cosmetology program's salon, and our Culinary program's restaurant. All have loved Shopkeeps ease of use and learning. The students have picked up on it very quickly. The Back Office has allowed our teachers and students to customize as needed. Overall it's a great product. The restaurant cannot wait for the "tables" option to become officially part of the program. Our district currently does not allow for credit cards, but they are finally considering this and we are looking forward to that and gift cards as well!

Desvantagens

We had some issues with connectivity being a large district with many students on our wifi. We were able to purchase adapters and "hard-line" the iPads. This isn't really a Shopkeep issue though. One issue we've had is once a mistake has been made and the shift is closed, there is no way to "fix" the mistake (students will make these mistakes from time to time). We've also been left with some "hanging" open checks but figured out how to get rid of these by deleting the app and reactivating the register.

Vantagens

Ease of implementation along with ongoing technical support that doesn’t just blow you off when you need them. It’s a very robust system that includes all the features I need most in an easy to use format.

Desvantagens

My only negative comment would be toward the purchase order system that is a bit lacking in functionality and tends to be a bit glitchy.