ShopKeep

ShopKeep

The simplest way to make smarter business decisions.

4.3/5 (650 avaliações)

Resumo do ShopKeep

O que é o ShopKeep?

Everything ShopKeep does helps independent businesses to grow. Founded by a successful business owner, ShopKeep is an intuitive, secure, iPad point of sale system, with affordable software that empowers merchants to run smarter businesses. It optimizes staffing and inventory, while offering sales reports and customer information on one seamless, cloud-based platform. By offering low-cost, integrated payment processing, as well as top-of-the-line point of sale hardware, ShopKeep represents a one-stop shop for all ambitious independent business owners who want to hit the ground running. As important as the industry-leading features, is the free, award-winning support ShopKeep offers its 25,000 customers. Customers enjoy the peace of mind that comes with knowing ShopKeep has their back 24/7/365. More and more small business owners are coming to the realization that ShopKeep is the difference between a business dream, and a dream business.

Resumo do ShopKeep

Preços

A partir de
US$ 49,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do ShopKeep

Dispositivos
Porte da empresa
P M G
Mercados
Canadá, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do ShopKeep:
Captura de tela do ShopKeep: Captura de tela do ShopKeep: Captura de tela do ShopKeep: Captura de tela do ShopKeep:

ShopKeep - Avaliações

ShopKeep - Avaliações

Classificação geral
4.3
/
5 650 avaliações
Excelente
397

Muito bom
153

Regular
44

Ruim
21

Péssimo
35

Relação qualidade/preço
4.1
Recursos
4.1
Praticidade
4.4
Suporte ao cliente
4.2
85% dos usuários recomendam este app
Denise K.

Review of ShopKeep

I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.


Traduzir com Google
David G.

Good System For Smaller Minor League Sports Teams

I have had a very good experience with ShopKeep. This is an easy to work with system both back and front of the house, that is moderately priced. If I ever needed to figure out how to pull a report a simple phone call or internet search solved the problem. I don't think that I have ever been on hold with their customer service, for more than a minute. My only real problem with SkopKeep is that you have to pay full price for a second register and then full price again for a 3rd register, and so on.


Traduzir com Google
Darin S.

Choose Shopkeep for Concern, Response and Continued Improvement!

Overall I have been very happy with Shopkeep. After using it a year I migrated to Square for Retail thinking it would give me everything I needed (in-store and mobile option) in one system. It was a horrible experience for me (unable to print labels from within the app, had to create my own sku system, inventory didn't provide detail I needed) and I RAN AS FAST AS I COULD back to Shopkeep!


Traduzir com Google
Travis W.

Shopkeep used in Career Tech Programs

Overall, I'd definitely recommend Shopkeep. For the price, for the customer service, for its quick implementation and ease of use, you really cannot beat it.


Traduzir com Google
Lonnie F.

Great software for a reasonable price

I can’t say enough good things about this quality built, easy to use and amazingly dependable system. I haven’t had not one minute of downtime and pairing that with an expert technical support team you can focus your needs on the growth of the business rather than the operations. I will continue to use Shopkeep as long as they will let me.


Traduzir com Google
Denise K.
Setor: Varejistas
Porte da empresa: 13-50 funcionários
Traduzir com Google

Review of ShopKeep

Usado Diariamente durante Mais de dois anos
Avaliado em 05/11/2019
Fonte da avaliação: Capterra

I went from a complex system that I purchased for over $100,000 to ShopKeep. What a joy to have a system that is so easy to use and not time consuming to do the task at hand. Yet it provides so much information to know exactly where your company stands. Love everything about ShopKeep.

Vantagens

My favorite thing about ShopKeep is That it can give you so much information about your numbers yet it is so easy to operate.

Desvantagens

I know this sounds crazy but I really don't have any negatives with this system.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

David G.
Setor: Esportes
Porte da empresa: 13-50 funcionários
Traduzir com Google

Good System For Smaller Minor League Sports Teams

Usado Diariamente durante Mais de dois anos
Avaliado em 29/10/2019
Fonte da avaliação: Capterra

I have had a very good experience with ShopKeep. This is an easy to work with system both back and front of the house, that is moderately priced. If I ever needed to figure out how to pull a report a simple phone call or internet search solved the problem. I don't think that I have ever been on hold with their customer service, for more than a minute. My only real problem with SkopKeep is that you have to pay full price for a second register and then full price again for a 3rd register, and so on.

Vantagens

Great back of the house inventory system.
Lots of viewable sales reports.
Easy to use and clean POS.
Dozens of Hot Keys available for POS
Immediate register updates and syncing with back of house.
Good customer support system

Desvantagens

In order to get multiple POS registers, you have to pay full price for a whole new system. Meaning that you are paying the same amount for an extra register, that you would be paying for a single register plus your entire back of house inventory system. I would be willing to pay a little extra for multiple registers, but not the same amount for a whole new system.

In order to pull an inventory report, you have to export to excel. Would be much easier if you could pull an inventory report based on Department or Category.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Darin S.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzir com Google

Choose Shopkeep for Concern, Response and Continued Improvement!

Usado Diariamente durante Mais de dois anos
Avaliado em 22/10/2019
Fonte da avaliação: Capterra

Overall I have been very happy with Shopkeep. After using it a year I migrated to Square for Retail thinking it would give me everything I needed (in-store and mobile option) in one system. It was a horrible experience for me (unable to print labels from within the app, had to create my own sku system, inventory didn't provide detail I needed) and I RAN AS FAST AS I COULD back to Shopkeep!

Vantagens

Easy to use, intuitive, flexible, the product has continued to improve and evolve in the 4.5 years I've been using it. 24 hr. assistance

Desvantagens

I wish there was a way to download Inventory by supplier or category. The ability to download and print or at least just print more reports would be helpful. Becoming increasingly difficult to get assistance in a timely manner without carrying the premium pay level of service. I occasionally do off-site events such as as festivals, and have group events where I need to ring up wine purchases. Unfortunately these don't occur frequently enough to justify paying a monthly fee for a second register so for those types of things we have to use the Square App and then manually adjust inventory.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Travis W.
Setor: Gestão da educação
Porte da empresa: 1.001-5.000 funcionários
Traduzir com Google

Shopkeep used in Career Tech Programs

Usado Diariamente durante Mais de dois anos
Avaliado em 16/10/2019
Fonte da avaliação: Capterra

Overall, I'd definitely recommend Shopkeep. For the price, for the customer service, for its quick implementation and ease of use, you really cannot beat it.

Vantagens

We implemented Shopkeep within our 4 high school stores, our Cosmetology program's salon, and our Culinary program's restaurant. All have loved Shopkeeps ease of use and learning. The students have picked up on it very quickly. The Back Office has allowed our teachers and students to customize as needed. Overall it's a great product. The restaurant cannot wait for the "tables" option to become officially part of the program. Our district currently does not allow for credit cards, but they are finally considering this and we are looking forward to that and gift cards as well!

Desvantagens

We had some issues with connectivity being a large district with many students on our wifi. We were able to purchase adapters and "hard-line" the iPads. This isn't really a Shopkeep issue though. One issue we've had is once a mistake has been made and the shift is closed, there is no way to "fix" the mistake (students will make these mistakes from time to time). We've also been left with some "hanging" open checks but figured out how to get rid of these by deleting the app and reactivating the register.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Lonnie F.
Setor: Varejistas
Porte da empresa: 2-10 funcionários
Traduzir com Google

Great software for a reasonable price

Usado Diariamente durante Mais de um ano
Avaliado em 15/10/2019
Fonte da avaliação: Capterra

I can’t say enough good things about this quality built, easy to use and amazingly dependable system. I haven’t had not one minute of downtime and pairing that with an expert technical support team you can focus your needs on the growth of the business rather than the operations. I will continue to use Shopkeep as long as they will let me.

Vantagens

Ease of implementation along with ongoing technical support that doesn’t just blow you off when you need them. It’s a very robust system that includes all the features I need most in an easy to use format.

Desvantagens

My only negative comment would be toward the purchase order system that is a bit lacking in functionality and tends to be a bit glitchy.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8.7/10
Baseado em 650 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do ShopKeep

Preço do ShopKeep

A partir de
US$ 49,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.1/5
Baseado em 650 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do ShopKeep

Recursos do ShopKeep

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4.1/5
Baseado em 650 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre ShopKeep

Mais informações sobre ShopKeep

Principais recursos do ShopKeep

  • Build items to modify orders
  • Choose Your Own Credit Card Processor
  • Customer Relationship Management
  • Employee Management and Time Clock
  • Inventory Management
  • Print or Email Receipts
  • Ring up sales in a flash
  • Robust Sales Reports
  • Scan Barcodes
  • Take cash or credit
  • Tiered Employee Permissions

Perguntas frequentes sobre o ShopKeep

Perguntas frequentes sobre o ShopKeep

Abaixo estão algumas perguntas frequentes sobre o ShopKeep.

P: Que tipo de planos o ShopKeep oferece?

O ShopKeep oferece os seguintes planos de pagamento:

A partir de: US$ 49,00/mês

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do ShopKeep?

O ShopKeep oferece os seguintes recursos:

  • Build items to modify orders
  • Choose Your Own Credit Card Processor
  • Customer Relationship Management
  • Employee Management and Time Clock
  • Inventory Management
  • Print or Email Receipts
  • Ring up sales in a flash
  • Robust Sales Reports
  • Scan Barcodes
  • Take cash or credit
  • Tiered Employee Permissions

P: Quem costuma usar o ShopKeep?

Os clientes habituais do ShopKeep são:

Autônomos, Empresas de médio porte, Pequenas empresas

P: Em que idioma o ShopKeep está?

O ShopKeep está nos seguintes idiomas:

Inglês

P: Que tipo de planos o ShopKeep oferece?

O ShopKeep tem os seguintes planos de preços:

Assinatura

P: O ShopKeep é compatível com disponíveis móveis?

O ShopKeep é compatível com os seguintes dispositivos:

Android, iPad

P: O ShopKeep se integra com quais outros aplicativos?

O ShopKeep se integra com os seguintes aplicativos:

Ambur, Arcade, BigCommerce, Clear Spider, Mailchimp, Mailchimp, MarginEdge, Preferred Payments, QuickBooks, QuickBooks Online

P: Que nível de suporte o ShopKeep oferece?

O ShopKeep oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo