ShopKeep

ShopKeep

The simplest way to make smarter business decisions.

4.3/5 (536 avaliações)

Resumo do ShopKeep

Everything ShopKeep does helps independent businesses to grow. Founded by a successful business owner, ShopKeep is an intuitive, secure, iPad point of sale system, with affordable software that empowers merchants to run smarter businesses.

It optimizes staffing and inventory, while offering sales reports and customer information on one seamless, cloud-based platform. By offering low-cost, integrated payment processing, as well as top-of-the-line point of sale hardware, ShopKeep represents a one-stop shop for all ambitious independent business owners who want to hit the ground running.

As important as the industry-leading features, is the free, award-winning support ShopKeep offers its 25,000 customers. Customers enjoy the peace of mind that comes with knowing ShopKeep has their back 24/7/365.

More and more small business owners are coming to the realization that ShopKeep is the difference between a business dream, and a dream business.

Preços

A partir de
US$ 49,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Canadá, Estados Unidos

Idiomas

Inglês

ShopKeep - Avaliações

Classificação geral
4.3/5
84% avaliações positivas
315
Excelente
134
Muito bom
41
Média
16
Ruim
30
Péssimo
Maria C.
Traduzir com Google

Awesome User Friendly POS system

Usado Diariamente durante Mais de dois anos
Avaliado em 18/07/2019
Fonte da avaliação: Capterra

I have recommended Shopkeep to everyone I see. I am not sure if it turned int new users but I’m sure my good vibes have trickled down in the community for Shopkeep. My staff also tells customers the POS system that we use and highly recommend it from a users perspective. I started in. September 6 years I believe and no one in Staten Island had a Shopkeep account so I would be interested to see how many accounts there are now and can guarantee some of those are due to the good reviews I give to fellow business owners and customers.

Vantagens

I Love that I could set up the list of products myself with very little direction or training in the back office. I love that I can see sales remotely using the App on my smart phone. I love the ease of accessing holidays sales from the previous years so that I can better prepare for this years holiday. I love that the staff can learn this after 5 minutes and conduct a sale all by themselves with their first customer.

Desvantagens

I wish that the software was able to be used in my new cafe whereby people sit down in my dining area and have waitress service. I wish they had a table layout program to facilitate this need I have in my newest business.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Kelly B.
Traduzir com Google

Overall FANTASTIC!!

Usado Diariamente durante Mais de um ano
Avaliado em 29/06/2019
Fonte da avaliação: Capterra

I absolutely love the system! The customer service is above anything I could ask for! EVERY time I call, each representative knows exactly what I am talking about, and has an answer for me! Quality!!

Vantagens

I handle many herbs that are weighed by the ounce. SK lets me set a price by the ounce, that it calculates when I right up the sale. I love this!
I love the connection to QuickBooks and Mailchimp. I do not have a website yet, but will love when I do, that it can be linked as well!

Desvantagens

A few things I would LOVE to see implemented are:
1. A linked-in mobile device (not the $300 one you currently offer that doesn't connect to SK). One that is actually linked into the inventory, and can be used when I have booth events outside of my hard location, during it's business hours.
2. In the items with variations, PLEASE let me move around the variations! I add new variations frequently (as I get new things in), and it would make it so simple if I could alphabetize them as I go. They are all just as I've added them now (out of order!). Also with the tabs, can I please be able to edit the names of the variations as well? Once you've entered the name of the variation, you can't edit the it at all right now.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Jody D.
Traduzir com Google

Best out there

Usado Diariamente durante Mais de dois anos
Avaliado em 27/06/2019
Fonte da avaliação: Capterra

We do have an IT department that manages most aspects of shopkeep, including maintaining products, iPad layouts, hardware, networking and reports, so we're fortunate in that respect, but in the few instances that we've contacted ShopKeep for help, they have been very responsive and proactive in getting us up-and-running quickly.

Vantagens

Shopkeep is really easy to use and set up - there is optional customizability and granularity that allows a company to operate as complex a retail or food service business as any small or medium business would want, yet it is scalable to a small business with less complexity too. We are a small, rural hospital with an outstanding Cafe (some people come to the hospital just for the food, and it is considered one of the best places to eat in our community). We use Shopkeep to run the Cafe for employees (who can swipe their ID badge to do a payroll-deduct for their meals), and visitors. In addition, we have a mobile register (iPad) that our dietary staff uses to visit patients on our inpatient wing at meal times to take patient food orders as well. Our patients LOVE this!

Desvantagens

We have been very pleased with the product, and have been using it for over 5 years. The issues we've had are related to the hardware (iPads) and the payment terminal hardware. Even so, these issues have been exceedingly infrequent.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Alaina G.
Traduzir com Google

Great Product

Usado Diariamente durante 6 a 12 meses
Avaliado em 20/06/2019
Fonte da avaliação: Capterra

I have loved this system since I got it at the beginning of 2019. The customer service is AWESOME. The credit card rates are great. Great reporting tools and the app is so handy.

Vantagens

The price and features were exactly what I was looking for. The credit card rates are unbeatable.

Desvantagens

There are a few things in the inventory management area that I would change to take less “steps” to accomplish certain tasks but all in all it has all of the features I need to manage my inventory.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Jessica S.
Traduzir com Google

Very positive experience

Usado Diariamente durante Mais de dois anos
Avaliado em 14/06/2019
Fonte da avaliação: Capterra

I have been very pleased with shopkeep, the initial price was high considering I was upgrading from a traditional register and needed to add an up to date I pad, bar code reader and other features to optimize and get the most out of the software.

I have recommended shopkeep to many people and had received a referral bonus, score!

Customer service has always been very knowledgable and down to earth and I have felt with past interactions that I am speaking with someone who takes my concerns seriously and is not just going through the motions.

The back office has more features than I need for my small business but I am glad they are available. Retrieving data about past purchases, inventory or customers is simple if needed.

Because of shopkeep I was able to begin selling products online to grow my business.

Vantagens

Platform that looks simple and is approachable when teaching new employees how to use the register. Favorite part is how clear and organized the shopkeep register app looks.

Desvantagens

I sometimes experience connectivity issues, and wish there was a way to print bar code stickers without having to log into my back office allowing customers the ability to print and modify item codes.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do ShopKeep

A partir de
US$ 49,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do ShopKeep

  • Banco de dados do cliente
  • Imagem de marca personalizável
  • Integração de CRM
  • Integração de terceiros
  • Pagamentos eletrônicos

  • API
  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Campos personalizados
  • Criação de relatórios personalizável
  • Gestão de calendários
  • Importação/exportação de dados
  • Integração de e-mail
  • Integração de redes sociais
  • Integração do celular
  • Lembretes automáticos
  • Modelos personalizáveis
  • Notificações automáticas
  • Painel de atividades
  • Relatórios e estatística

Mais informações sobre ShopKeep

Principais recursos do ShopKeep

  • Build items to modify orders
  • Choose Your Own Credit Card Processor
  • Customer Relationship Management
  • Employee Management and Time Clock
  • Inventory Management
  • Print or Email Receipts
  • Ring up sales in a flash
  • Robust Sales Reports
  • Scan Barcodes
  • Take cash or credit
  • Tiered Employee Permissions

Perguntas frequentes sobre o ShopKeep

Abaixo estão algumas perguntas frequentes sobre o ShopKeep.

P: Que tipo de planos o ShopKeep oferece?

O ShopKeep oferece os seguintes planos de pagamento:

A partir de: US$ 49,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Não disponível

P: Quais são os principais recursos do ShopKeep?

O ShopKeep oferece os seguintes recursos:

  • Build items to modify orders
  • Choose Your Own Credit Card Processor
  • Customer Relationship Management
  • Employee Management and Time Clock
  • Inventory Management
  • Print or Email Receipts
  • Ring up sales in a flash
  • Robust Sales Reports
  • Scan Barcodes
  • Take cash or credit
  • Tiered Employee Permissions

P: Quem costuma usar o ShopKeep?

Os clientes habituais do ShopKeep são:

Autônomos, Empresas de médio porte, Pequenas empresas

P: Em que idioma o ShopKeep está?

O ShopKeep está nos seguintes idiomas:

Inglês

P: Que tipo de planos o ShopKeep oferece?

O ShopKeep tem os seguintes planos de preços:

Assinatura

P: O ShopKeep é compatível com disponíveis móveis?

O ShopKeep é compatível com os seguintes dispositivos:

iPad

P: O ShopKeep se integra com quais outros aplicativos?

O ShopKeep se integra com os seguintes aplicativos:

Ambur, Arcade, BigCommerce, Clear Spider, Mailchimp, Mailchimp, MarginEdge, QuickBooks, QuickBooks, QuickBooks Online

P: Que nível de suporte o ShopKeep oferece?

O ShopKeep oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo

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