Booker
Sobre o Booker
Supere a concorrência com o software para salões e spas do Booker, uma plataforma tudo-em-um que se concentrar nos clientes em vez de entregar manualmente todas as tarefas do dia a dia. O Booker ajuda no gerenciamento de reservas de horários, PDV e os programas de associação e fidelidade ao mesmo tempo que atrai novos clientes e garante que eles voltem. Acesse sua conta do Booker sem interrupção, em qualquer lugar, tudo com um software seguro, econômico, conveniente e baseado na nuvem.
A plataforma é construída em torno dos cinco principais pilares da gestão empresarial:
Atrair: Obtenha reservas de novos clientes pelo seu site e sites de parceiros como Facebook, Yelp, MapQuest, entre outros.
Reservar: Forneça aos clientes a liberdade de agendar horários a qualquer momento com opções de reserva online, por redes sociais e dispositivos móveis.
Vender: Gerencie e otimize as vendas por meio do PDV, processamento de pagamentos, comércio eletrônico e vale-presente, tudo em uma única plataforma.
Gerencie: Assuma o controle dos dados de funcionários, clientes e estoques com ferramentas de rastreamento e geração de relatórios fáceis de usar.
Reter: Crie relacionamentos duradouros com os clientes usando ferramentas de retenção que fornecem a mensagem certa no momento certo.
Imagens
Not sure about Booker?
Compare with a popular alternative
Booker
Preço inicial
Opções de preços
Recursos
Integrações
Praticidade
Relação qualidade/preço
Atendimento ao cliente
Alternativas
Acuity Scheduling
Fresha
Genbook
Shopify
Avaliações
Já tem o Booker?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Varejistas
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Booking appointments with a few clicks!
Avaliado em 17/12/2019
Easy to use, easy to book, easy to look at past and future bookings!
Easy to use, easy to book, easy to look at past and future bookings!
Vantagens
Excellent for booking appointments for guests. Easy to pull up upcoming and past bookings with names and dates.
Desvantagens
This is a wonderful program that hasn't failed us yet. We have our employees using this program with no issues at all.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Booker review
Avaliado em 15/10/2019
I hated them and will never go back. Absolutely negligent business practices by their vendor...
I hated them and will never go back. Absolutely negligent business practices by their vendor companies.
Vantagens
When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.
Desvantagens
The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.
- Setor: Editoras
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
I used to love Booker, but fixes and updates come slowly and customer service is terrible!
Avaliado em 30/10/2017
Booker is a robust solution for online scheduling and taking payments too. In theory, Booker will...
Booker is a robust solution for online scheduling and taking payments too. In theory, Booker will save you loads of time since customers schedule and manage their own appointments. In reality, we spend too much time on the phone with Booker trying to work out quirks.
Vantagens
Admin backend is solid and reliable.
Lots of options to customize. Too many at times since finding just the right setting can take 15-20 minutes or require a phone call to customer service.
Desvantagens
Customer front end is weak and confusing. Booker does not allow certain booking options (CF2) to be used in iFrames. This forces you to send customers to a 3rd party website (not yours) to make appointments. Fixes and feature requests come slowly if at all.
If you are interested in using Booker be sure you know what you are getting into before you commit. It is very difficult to get 100, 500, or thousands of customers to move to a new appointment system if you later decide Booker is not what you expected. Get used to what Booker looks like now and be okay with that for the long haul. Don't plan on being able to add a feature of even getting Booker to fix bugs. Booker will show you a long list of "fixes" and revision numbers of updated software. I have never known any of these updates to address a bug of concern we had with the SaaS. Customer requests are ignored and bugs are described as features. Yes, they really are! For example, in some places staff names are sorted by first name and in other places they are sorted by last name. This does make it feel like you are using different software products and will infuriate you at times.
Different interfaces all work differently. In other words, they all feel like different products. We use the admin interface, the Booker iOS app, the Booker customer app, CF1, and Facebook app. That seems like lots of great options until you realize how disjointed and different they all are. You are not merely learning one software package, you really have to learn them all.
- Setor: Software
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A Very Useful Tool for Every Business
Avaliado em 24/12/2022
I use Booker as our point of sale system in a number of locations since everything is in one place,...
I use Booker as our point of sale system in a number of locations since everything is in one place, simplifying our work. I've tried seven other point-of-sale programs, including Salon Iris, Square, Micros, and others, but none of them compare to Booker as a POS program for salons.
Vantagens
Staff scheduling and operating hours are simple to do and follow to.There are so many options for categories to pick from, and I appreciate that you can create your own, so it's easy to add and remove services from our menu.
Desvantagens
Too many errors and issues with making appointments. Sometimes it will state there is no personnel on duty or the service won't appear on the menu. Refreshing the page and logging out and back in again won't always work.
- Setor: Clínica de saúde mental
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Gets the job done, but can glitch frequently.
Avaliado em 31/03/2019
Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for...
Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for multiple providers at once which I believe impacted overall experience guests had at the spa.
Vantagens
I liked the ease of integrating new specials or services we were offering. It was generally easy to navigate and was also integrated with our website which was convenient and allowed guests to easily book online.
Desvantagens
At the time I was using Booker, I experienced many times where the program would freeze out would have really slow load times which made it difficult during high volume times at the spa.
Perguntas frequentes sobre o Booker
Abaixo estão algumas perguntas frequentes sobre o Booker.P: Que tipo de planos o Booker oferece?
O Booker oferece os seguintes planos de pagamento:
- A partir de: 129,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Booker?
Os clientes habituais do Booker são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Booker está?
O Booker está nos seguintes idiomas:
inglês
P: O Booker é compatível com dispositivos móveis?
O Booker é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Booker se integra com quais outros aplicativos?
O Booker se integra com os seguintes aplicativos:
Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter
P: Que nível de suporte o Booker oferece?
O Booker oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Booker.
- Software de SPA
- Sistemas de Reservas
- Sistemas PDV
- Sistemas para Salão de Beleza
- Sistemas de Agendamento
- Sistemas de Agendamento de Compromissos
- Software de Gestão de Negócios
- Software de Horário de Trabalho
- Software de Calendário
- Software para Massagem Terapêutica
- Software de SPA Médico
- Software de Barbearia
- Software de PDV para Varejo
