Sobre o Booker

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Our Platform is built around 5 main pillars of business management:

Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more.

Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options.

Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform.

Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools.

Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.

Preços a partir de:

US$ 129,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Booker

Principais benefícios do Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    US$ 129,00/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao Booker

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    Recursos

    Total de recursos do Booker: 102

    • API
    • Agendamento automatizado
    • Agendamento de compromissos
    • Agendamento de grupo
    • Agendamento de tarefas
    • Agendamento em tempo real
    • Alertas/notificações
    • Análise de dados de campanhas
    • Assinatura eletrônica
    • Autenticação
    • Automação de marketing
    • Automação de pedidos
    • Banco de dados de clientes
    • Banco de dados de funcionários
    • Banco de dados do cliente
    • Banco de dados integrado
    • Bater ponto de entrada/saída
    • CRM
    • Campos personalizáveis
    • Carrinho de compras
    • Cobrança e faturamento
    • Cobrança recorrente ou de assinaturas
    • Compras e recebimento
    • Compromissos recorrentes
    • Confirmação/lembretes
    • Contas de clientes
    • Controle de horas e despesas
    • Controle do progresso de tarefas
    • Controle e acesso remoto
    • Controles/permissões de acesso
    • Criação de painel
    • Cálculo de comissões
    • Distribuição de cronogramas
    • Estimativas
    • Folha de pagamento e comissões
    • Fotos de antes e depois
    • Gestão da folha de pagamento
    • Gestão de aluguel de cabines
    • Gestão de calendários
    • Gestão de cartões de crédito
    • Gestão de clientes
    • Gestão de comissões
    • Gestão de comparecimento
    • Gestão de compromissos
    • Gestão de comércio eletrônico
    • Gestão de descontos
    • Gestão de estoques
    • Gestão de estoques do varejo
    • Gestão de funcionários
    • Gestão de incentivos
    • Gestão de indenizações
    • Gestão de marketing por SMS
    • Gestão de reservas
    • Gestão de reservas
    • Gestão de vales-presente
    • Histórico de transações
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Incorporação de funcionários
    • Integração de redes sociais
    • Integração de site
    • Integrações de terceiros
    • Leitura de código de barras/tíquetes
    • Lembretes
    • Login seguro
    • Marketing por e-mail
    • Mensagens de SMS
    • Modelos personalizáveis
    • PDV para varejo
    • Pacotes de tratamentos
    • Pagamentos online
    • Painel de atividades
    • Para spas e salões de beleza
    • Perfil dos funcionários
    • Perfis de clientes
    • Perfis de usuário
    • Planejamento de pessoal
    • Ponto de vendas (PDV)
    • Portal do cliente
    • Portal do funcionário
    • Portal para funcionários
    • Processamento de cartões de crédito
    • Processamento de pagamentos
    • Programa de fidelidade
    • Rastreamento de e-mails
    • Rastreamento de estoque
    • Rastreamento de recomendações
    • Relatórios agendados/automatizados
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Relógio de ponto
    • Relógio de ponto online
    • Reservas de quartos
    • Reservas online
    • Segurança de SSL
    • Sincronização de calendários
    • Sincronização de dados
    • Tarefas recorrentes
    • Troca de turnos
    • Várias localizações

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    ZENOTI

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    #4 alternativa ao Booker
    Zenoti is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The...

    Avaliações

    Classificação geral

    4,1 /5
    (924)
    Relação qualidade/preço
    3,9/5
    Recursos
    4/5
    Praticidade
    4,2/5
    Suporte ao cliente
    4,1/5

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    Exibindo 5 avaliações de 924
    Ashely S.
    Classificação geral
    • Setor: Serviços ao consumidor
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    Book It!

    Avaliado em 11/10/2018

    Vantagens

    Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

    Desvantagens

    The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

    Michael C.
    Classificação geral
    • Setor: Consultório médico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Using it for our Med Spa

    Avaliado em 24/09/2019

    Booker does what we need, support has always been responsive and it is easy to use.

    Booker does what we need, support has always been responsive and it is easy to use.

    Vantagens

    Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

    Desvantagens

    We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

    Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

    Alternativas consideradas

    DaySmart Salon

    Razões para escolher o Booker

    We were with a franchise that required Booker for a year.

    Software anterior

    DaySmart Salon

    Razões para mudar para o Booker

    Mandated by Francise
    Anna P.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Outro durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente

    Booker? ARE YOU KIDDING?

    Avaliado em 10/04/2017

    This company is a joke. They may have tried to put together a Salon software, which has some good...

    This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker being slow, or totally down on a regular basis), and we have heard every unimaginable excuse, but the only people that are having a very costly, negative impact, are the businesses that purchased this worthless product. We came to Booker primarily through the recommendation of Spa Magazine. They touted Booker as being the Best Software Company in the market and they still continue to do so. We took their recommendation strongly and pursued Booker. We were courted with full Attention and Promises when we first met. We were promised complete support and excellent service, which was also written by American Spa. We signed on with Booker and slowly problems continued to arise. We worked through them but as time progressed, it became a regular ongoing occurrence. We were told that Booker was growing too fast and that the problems would be resolved; this couldn't be further from the truth. Things progressively got worse! We have issues getting through to Booker and the slowness and down times are becoming commonplace. Our business has suffered and lost customer satisfaction and comfort in quick appointments. Our good will has been damaged and through all of this, we have tried to be tolerant and understanding. Last week the experience in our company, using Booker software, became intolerable. The software was barely running or slow, and on our busiest day, it completely shut down. We were so dependent on Booker that we had to turn away our business. We cannot continue to do business this way! We would love to know if other companies are dealing with this issue and what they are doing to keep their business from this harm. While we wait on hold and continue trying to get through to the owner of Booker, we are searching for a software that can service our needs with minimal issues. Please let us know

    Resposta do Kirsten

    Dear Anna,

    We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements.

    We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback.

    Thank you,
    The Booker Team

    Celeste W.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Just switched BACK to Booker from another booking software

    Avaliado em 25/07/2019

    We have been using Booker in my business for years and earlier this year we were convinced by...

    We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!

    Vantagens

    Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.

    Desvantagens

    The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.

    Alternativas consideradas

    Mindbody

    Razões para escolher o Booker

    We needed a more comprehensive product.

    Razões para mudar para o Booker

    Negative reviews from staff who used Mindbody in other clinics.
    Tonya H.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Booker is a very useful tool in our Spa

    Avaliado em 11/12/2019

    Very pleased. We've been using it since day 1 in our Spa -6 years. Like I said before, really...

    Very pleased. We've been using it since day 1 in our Spa -6 years. Like I said before, really like the add-ons of [SENSITIVE CONTENT HIDDEN], for Marketing; and [SENSITIVE CONTENT HIDDEN], for never missing a call.

    Vantagens

    You can be very thorough in booking your appointments. Especially like the details tab where you can add notes for each client & can even scan pages into their account. Can easily see their appointments & past orders.
    We like the add ons to the software, as well - [SENSITIVE CONTENT HIDDEN]

    Desvantagens

    Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.

    Alternativas consideradas

    Mindbody

    Razões para mudar para o Booker

    Booker just seemed to be a better fit and a better value for our money, for what we needed in a booking system for a small operation.
    Exibindo 5 avaliações de 924 Leia todas as avaliações

    Perguntas frequentes sobre o Booker

    Abaixo estão algumas perguntas frequentes sobre o Booker.

    O Booker oferece os seguintes planos de pagamento:

    • A partir de: US$ 129,00/mês
    • Modelo de preços: Assinatura
    • Teste Grátis: Não disponível

    Os clientes habituais do Booker são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

    O Booker está nos seguintes idiomas:

    inglês

    O Booker é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Booker se integra com os seguintes aplicativos:

    Clover, Facebook, Google Analytics, Google Calendar, Keap, Mailchimp, Twitter

    O Booker oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Booker.