Sobre o Booker

Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.

Our Platform is built around 5 main pillars of business management:

Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more.

Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options.

Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform.

Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools.

Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.

Preços a partir de:

129,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Booker

Principais benefícios do Booker

  • Gain insight into where your business is thriving and where you need to makes changes with one system that tracks and reports on all of your activities.

  • Expand your reach and drive more bookings from new consumers on the Booker Marketing Network’s partner sites.

  • Give your customers flexible booking options so they can connect with you anytime, anywhere, on any device.

  • Store your business data safely and securely in the cloud, and have access to your key information whenever and wherever you need it.

  • Provide flexible access for your staff with unique logins, view privileges, and anytime access to their schedule on mobile or desktop.

  • Enhance your customers’ in-person experience with convenient mobile check-ins, purchases, and payment processing.

  • Save time managing your employee’s schedules and appointments with real-time calendar and booking updates.

  • Retain more customers using service and purchase trends to inform customized emails, offers, and packages that will drive repeat visits and increased revenue.
  • Consumidores típicos

    • Autônomos
    • Pequenas empresas (2-50)
    • Médias empresas (51-500)
    • Grandes empresas (500 ou mais)

    Implantação

    • Baseado na nuvem
    • Instalação local

    Mercados

    Estados Unidos

    Idiomas

    inglês

    Preços a partir de:

    129,00 US$/mês

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao Booker

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    Recursos

    Total de recursos do Booker: 87

    • API
    • Agendamento automatizado
    • Agendamento de compromissos
    • Agendamento de grupo
    • Agendamento de tarefas
    • Agendamento em tempo real
    • Alertas/notificações
    • Assinatura eletrônica
    • Automação de marketing
    • Automação de pedidos
    • Banco de dados de clientes
    • Banco de dados de funcionários
    • Banco de dados do cliente
    • Bater ponto de entrada/saída
    • CRM
    • Campos personalizáveis
    • Cobrança e faturamento
    • Compras e recebimento
    • Compromissos recorrentes
    • Confirmação/lembretes
    • Contas de clientes
    • Controle de horas e despesas
    • Controles/permissões de acesso
    • Distribuição de cronogramas
    • Folha de pagamento e comissões
    • For Barbershops
    • For Medical Spas
    • Fotos de antes e depois
    • Gestão da folha de pagamento
    • Gestão de aluguel de cabines
    • Gestão de calendários
    • Gestão de cartões de crédito
    • Gestão de clientes
    • Gestão de comissões
    • Gestão de comparecimento
    • Gestão de compromissos
    • Gestão de comércio eletrônico
    • Gestão de descontos
    • Gestão de estoques
    • Gestão de estoques do varejo
    • Gestão de funcionários
    • Gestão de itens
    • Gestão de reservas
    • Gestão de reservas
    • Gestão de vales-presente
    • Histórico de transações
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Integração de redes sociais
    • Integração de site
    • Integrações de terceiros
    • Leitura de código de barras/tíquetes
    • Lembretes
    • Marketing por e-mail
    • Mensagens de SMS
    • Modelos personalizáveis
    • PDV para varejo
    • Pacotes de tratamentos
    • Pagamentos online
    • Painel de atividades
    • Para spas e salões de beleza
    • Para varejistas
    • Perfis de clientes
    • Planejamento de pessoal
    • Ponto de vendas (PDV)
    • Portal do cliente
    • Portal do funcionário
    • Portal para funcionários
    • Processamento de cartões de crédito
    • Processamento de pagamentos
    • Programa de fidelidade
    • Rastreamento de estoque
    • Rastreamento de recomendações
    • Rastreamento de vagas e licenças
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Relógio de ponto
    • Relógio de ponto online
    • Reservas de quartos
    • Reservas online
    • SMS Marketing
    • Sincronização de calendários
    • Sincronização de dados
    • Troca de turnos
    • Várias localizações

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    Avaliações

    Classificação geral

    4,1 /5
    (939)
    Relação qualidade/preço
    3,9/5
    Recursos
    3,9/5
    Praticidade
    4,2/5
    Suporte ao cliente
    4,1/5

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    Exibindo 5 avaliações de 939
    Ashely
    Classificação geral
    • Setor: Serviços ao consumidor
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    Book It!

    Avaliado em 11/10/2018

    Vantagens

    Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

    Desvantagens

    The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

    Michael
    Classificação geral
    • Setor: Consultório médico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Using it for our Med Spa

    Avaliado em 24/09/2019

    Booker does what we need, support has always been responsive and it is easy to use.

    Booker does what we need, support has always been responsive and it is easy to use.

    Vantagens

    Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

    Desvantagens

    We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

    Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

    Alternativas consideradas

    DaySmart Salon

    Razões para escolher o Booker

    We were with a franchise that required Booker for a year.

    Software anterior

    DaySmart Salon

    Razões para mudar para o Booker

    Mandated by Francise
    Valerie
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 0.0 /10

    Disappointing

    Avaliado em 28/07/2022

    Over priced. Unstable. Good concept but not reliable software. Unable to perform analytics to know...

    Over priced. Unstable. Good concept but not reliable software. Unable to perform analytics to know how the business is performing. Recommendation: don't use the software

    Vantagens

    Online scheduling option for clients. Option to require credit card to hold the appointments.

    Desvantagens

    Unstable, often (typically weekly) goes down without warning - our solution - keep all client service data on another platform (box.com) so we provide service to scheduled clients. Unstable, Unable to accept payment due to instability of the system - solution - we use a mini clover and have pricing of services stored on a spreadsheet to reference and complete transaction thru mini clover with client. We have line item in booker - "bookernotworking" as recommended in their FAQ section to close out transactions when this happens.

    Celeste
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Just switched BACK to Booker from another booking software

    Avaliado em 25/07/2019

    We have been using Booker in my business for years and earlier this year we were convinced by...

    We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!

    Vantagens

    Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.

    Desvantagens

    The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.

    Alternativas consideradas

    Mindbody

    Razões para escolher o Booker

    We needed a more comprehensive product.

    Razões para mudar para o Booker

    Negative reviews from staff who used Mindbody in other clinics.
    TONYA
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Booker is a very useful tool in our Spa

    Avaliado em 11/12/2019

    Very pleased. We've been using it since day 1 in our Spa -6 years. Like I said before, really...

    Very pleased. We've been using it since day 1 in our Spa -6 years. Like I said before, really like the add-ons of [SENSITIVE CONTENT HIDDEN], for Marketing; and [SENSITIVE CONTENT HIDDEN], for never missing a call.

    Vantagens

    You can be very thorough in booking your appointments. Especially like the details tab where you can add notes for each client & can even scan pages into their account. Can easily see their appointments & past orders.
    We like the add ons to the software, as well - [SENSITIVE CONTENT HIDDEN]

    Desvantagens

    Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.

    Alternativas consideradas

    Mindbody

    Razões para mudar para o Booker

    Booker just seemed to be a better fit and a better value for our money, for what we needed in a booking system for a small operation.
    Exibindo 5 avaliações de 939 Leia todas as avaliações

    Perguntas frequentes sobre o Booker

    Abaixo estão algumas perguntas frequentes sobre o Booker.

    O Booker oferece os seguintes planos de pagamento:

    • A partir de: 129,00 US$/mês
    • Modelo de preços: Assinatura
    • Avaliação gratuita: Não disponível

    Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $195: Keep your clients coming back with email campaigns and text confirmations. Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.

    Os clientes habituais do Booker são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    O Booker está nos seguintes idiomas:

    inglês

    O Booker é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Booker se integra com os seguintes aplicativos:

    Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter

    O Booker oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Booker.