---
description: Avaliações detalhadas do Grasshopper com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Grasshopper com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Grasshopper - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Grasshopper](/software/90779/grasshopper)

# Grasshopper

Canonical: https://www.getapp.pt/software/90779/grasshopper

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> O Grasshopper transforma o mundo em escritório. Com um número gratuito ou local e recursos como extensões ilimitadas, saudações profissionais, correio de voz via e-mail e um diretório de discagem por nome.
> 
> Verdict: Rated **4.3/5** by 360 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 360 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: GoTo
- **Location**: Orem, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 14,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Canadá, Estados Unidos

## Recursos

- Acesso para Celular
- Alertas/notificações
- Automated Attendant
- Bate-papo/Mensagens instantâneas
- Call center virtual
- Colaboração entre vários usuários
- Comunicação multicanal
- Conexão VoIP
- Conferências telefônicas
- Correio de voz virtual
- Diretório de funcionários
- Distribuição automática de chamadas
- Extensões virtuais
- For Cloud Phone Systems
- Gerenciamento de contatos
- Gerenciamento de fax
- Gestão de call centers
- Gravação de chamadas
- Grupos de chamadas
- IVR

## Integrations (2 total)

- Google Voice
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software)

## Categorias relacionadas

- [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software)
- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Software de Comunicações Unificadas](https://www.getapp.pt/directory/599/unified-communications/software)
- [Sistemas de Telefonia Empresarial](https://www.getapp.pt/directory/1099/business-phone-systems/software)
- [Software Cloud PBX](https://www.getapp.pt/directory/1101/cloud-pbx/software)

## Alternativas

1. [3CX](https://www.getapp.pt/software/103409/3cx) — 4.4/5 (468 reviews)
2. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (919 reviews)
3. [GoTo Connect](https://www.getapp.pt/software/103797/GoTo-Connect) — 4.5/5 (671 reviews)
4. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1005 reviews)
5. [Squaretalk](https://www.getapp.pt/software/106691/squaretalk-matrix) — 4.8/5 (127 reviews)

## Avaliações

### "Full-featured phone system at a reasonable price" — 5.0/5

> **Lisa** | *12 de abril de 2019* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: It was very easy to set up, even though my company's phone system is pretty complicated. They have great tools that are easy to implement. For example, I change the forwarding for at least one of my extensions several times a day. This process is easy and everything works flawlessly, as does the simultaneous ringing of my cell phone when someone calls my extension. &#10;&#10;I had some trouble with one number I ported from another provider, and the help desk fixed it within a couple of hours. A few months later, I had problems porting a fax number from an online fax provider, and they fixed it immediately. (The fax feature provided by Grasshopper is excellent, too\!) Their prices are very reasonable, and they have taken a great deal of worry off my plate. I am very glad I found this software\!
> 
> **Desvantagens**: I can't say I have had any problems with the software that wasn't taken care of immediately by the excellent tech support. I had a little trouble setting up the extensions and recordings, but I had never had anything but an old-fashioned phone system before. Considering my lack of experience, the virtual system was not hard to figure out, and it was well worth it\!
> 
> My customers are still telling me how impressed they are with the new system. We've had it for just over a year now, and some of the aches and pains of the old system have faded in my mind. Even so, I can tell you it's leaps and bounds above the last system we had. It takes around 10% of the time I used to spend setting up old extensions, and causes almost none of the aggravation and worry I had with the old system.

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### "The most features for the price" — 5.0/5

> **Brent** | *18 de julho de 2019* | Publicidade e marketing | Recommendation rating: 9.0/10
> 
> **Vantagens**: Grasshopper offers business telephone features that you will pay a lot more for with any other provider. You get a phone number, voicemail, unlimited calling, IVR, multiple extensions, and custom call management.
> 
> **Desvantagens**: Lacks advanced call features you might find with other VOIP providers, and because it's a virtual phone service, you still have to use your mobile phone to answer calls. Also, the Android app is a bit buggy and doesn't always notify me when I've missed a call, so I have to open the app to check it.
> 
> Very positive overall.

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### "Quality of app is no longer good" — 1.0/5

> **David** | *11 de maio de 2025* | Imobiliárias | Recommendation rating: 0.0/10
> 
> **Vantagens**: It was a fine until a couple of months ago. I had no issue before.
> 
> **Desvantagens**: They made the app much much worse and also increased the price. I have to login by email to the program every time I want to see who called me, which I didn’t need to do before. Extremely inconvenient. Now I need to look for a different provider. Also, the texting function has never worked

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### "Best Virtual Phone\!" — 5.0/5

> **Rian** | *18 de maio de 2018* | Serviços meio ambientais | Recommendation rating: 10.0/10
> 
> **Vantagens**: I have tried other virtual phone systems, and I am happy I made the switch to Grasshopper. First off, their app, flawless\! Never once has the app crashed on me. I have 3 toll-free phone numbers, using the cell app, I can simply change what number I want to call from without revealing my personal number. I was able to upload my own custom recorded auto attendant message and upload VM greetings for each extension. Bringing over my toll free numbers was a breeze, they easily stepped me thru the process. I can transfer calls and put calls on hold while on the phone, a game changer\! My favorite feature, is Call Blasting. Where when a caller chooses a specific number, grasshopper will ring multiple phones at once until the call is answered\! I am very happy with Grasshopper and I highly recommend it to anyone wanting a top notch professional phone system\!
> 
> **Desvantagens**: On the grasshopper call log, sometimes it errors and logs the wrong phone number that the call came in on. The incoming Caller ID is correct, however the GH Log will show they called Line 2, when I know it was line 1.. Not a big deal, I'm sure they will fix that soon  ;-)

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### "SO much better than Google Voice." — 5.0/5

> **Jaron** | *21 de agosto de 2018* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: Grasshopper has been exactly what I needed. I wanted a company phone number, but I didn't want to carry around a 2nd phone or install a landline like it's 1997. I have virtual administrators who handle my customer service, and I will often need to switch the prioritization of who should receive calls first in the queue. Grasshopper solves all that with some pretty great software. The queue function, voicemail, and SMS alone are great. There are other features too that I haven't even gotten around to setting up yet.
> 
> **Desvantagens**: Occasionally it has its bugs. The app isn't perfect, it's like maybe a 7/10 in terms of speed and reliability. I often get double notifications for one thing. Sometimes calls don't come through but it can't be replicated, and we recently had some login issues. Overall it's still quite good and I don't intend on switching, but it still has some things to work out before I would preach it to my friends.

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## Links

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| pt | <https://www.getapp.com.br/software/90779/grasshopper> |
| pt-PT | <https://www.getapp.pt/software/90779/grasshopper> |

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