Yesware

Yesware

Email tracking & intelligence for sales professionals

4.2/5 (135 avaliações)

Resumo do Yesware

Close more deals with Yesware. Understand your prospects by using data on when they opened their email, whether they clicked on the link, and which templates are most effective. Spend less time manually uploading data into your CRM, Yesware will sync that automatically. Be even more effective in your sales career.

Preços

A partir de
$12/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Canadá, Reino Unido, Estados Unidos

Idiomas

Inglês

Avaliações do Yesware

Classificação geral
4.2/5
84% avaliações positivas
66
Excelente
48
Muito bom
12
Média
5
Ruim
4
Péssimo
Traduzir com Google

A must for any prospecting team

Usado Diariamente durante Mais de um ano
Avaliado em 12/01/2018
Fonte da avaliação: Capterra

The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it.

Then the email templates helped me a lot to get things done faster. I could see which templates performed better than others, hence improve my results. In addition you can create teams and share better working templates with everyone for them to use as well, that way you can maximize the impact of a good sales rep by sharing his findings with the whole team with a few clicks, instead a monthly template session.

Lately what I've been using a lot is the touchpoint feature which allows you to build custom multi-touches multi-channel campaigns. It makes a sales rep day-to-day job a lot more easy when you can visualize quickly what's next to be done and where are the potential clients in the buyers journey you design for them.

Vantagens

Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.

Desvantagens

There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Traduzir com Google

Yesware is an important tool to support my high performance as a sales person

Usado Diariamente durante Mais de dois anos
Avaliado em 10/11/2017
Fonte da avaliação: Capterra

Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see which emails perform the best (both individual and on a team basis). Knowing when someone opens or clicks an email is great leverage in the sales cycle! I of course never mention this to the prospect, however it allows me to manage my pipeline effectively.

Vantagens

The visibility created from email tracking is extremely useful! I love knowing when someone opens or clicks on an email. In addition, I save a ton of time by using the templates feature. All my emails also sync directly to Salesforce, which saves a ton of time and energy and keeps me organized! Mail Merge and Reporting are also neat, although I use those less frequently.

Desvantagens

The email editing software is a bit wonky on the web, but works great within gmail. That's really the only con I have - everything else is top notch!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Traduzir com Google

Not a huge fan

Usado Diariamente durante Mais de dois anos
Avaliado em 16/11/2016
Fonte da avaliação: Capterra

I want to love yesware. I've been using it for over 3 years, at 3 different companies. It does the basics pretty well--set-up and send mail merge, schedule future emails, and store templates. The problem is that as much as our team has asked for features to increase the customizability of emails, time of send, etc...we have not gotten them. The yesware team asks for a lot of feedback, and we give it. But unlike other software companies I give feedback to, they don't seem to actually take the feedback.

Vantagens

Easy to get going, easy to use for basic mail merge and template needs. Team functionality is cool.

Desvantagens

Lack of customizability makes it frustrating for more advanced users.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

6.0/10
Traduzir com Google

Great tool for inside sales people. helps to be more strategic and efficient with outreach

Usado Diariamente durante Mais de dois anos
Avaliado em 05/09/2017
Fonte da avaliação: Capterra

Vantagens

The ability to track emails to prospects and clients, see when they open (or if they didn't open) Mail Merge tools makes it incredibly easy to send customized messages en mass. Gmail toolbar also makes it very easy to see information from Salesforce right in the email screen

Desvantagens

As a salesperson, there's not much to dislike about this software. The only thing I can mention that has ever been a challenge is the sync back to Salesforce will occasionally sync with a duplicate record and not with the record that I may have wanted. Other than that, this software is great

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Traduzir com Google

Completely streamlined my sales prospecting and outreach

Usado Diariamente durante Mais de dois anos
Avaliado em 14/11/2017
Fonte da avaliação: Capterra

Vantagens

-Ability to sync emails and activities with CRM.
-Love the Gmail toolbar so I can view info from my CRM right in gmail
-Track email opens and response activities to know if my message is getting through to my prospects
-easy to create and save email templates to fire off custom emails on the fly
-Mail Merge capabilities with stages allow for multi touch email campaigns.
- vastly increased my efficiency of email outreach

Desvantagens

The sync to CRM has failed to work on very few occasions. Other than that I totally love using the system

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Yesware

A partir de
$12/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Yesware offer four weeks of free access, after which:

Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing

Recursos do Yesware

  • Gravação de chamadas
  • Integração de CRM
  • Integração de terceiros
  • Painel de atividades
  • Relatórios e estatística

  • API
  • Bate-papo
  • Conferências
  • Identificador de chamadas
  • Integração de SMS
  • Mensagens instantâneas
  • Mensagens por voz
  • Monitoramento
  • Monitoração de chamadas
  • Notificações automáticas
  • Recebimento
  • Relatório de chamadas
  • Roteamento de chamadas
  • Transferência de chamadas
  • Vídeo conferência ao vivo

Mais informações sobre Yesware

Principais recursos do Yesware

  • A/B testing
  • Automatic reminders
  • Bounce tracking
  • CRM sync
  • Calendar sync with Google
  • Call recording
  • Campaign analysis
  • Campaign management
  • Campaign performance reports
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Contact database
  • Contact insights
  • Contact management
  • Custom templates
  • Customizable templates
  • Drip campaigns
  • Email distribution
  • Email integration
  • Email invitations & reminders
  • Email marketing
  • Email monitoring
  • Email notifications
  • Email preview
  • Email status tracking
  • Email templates
  • Follow-up scheduling
  • Inbox dashboard
  • Meeting availability indicator
  • Meeting scheduling
  • Microsoft Outlook integration
  • Multi-campaign
  • Multi-channel sales campaigns & communication
  • Multi-stage mail merge
  • Prospecting tools
  • Real time updates
  • Reply reporting
  • Reporting & statistics
  • Role-based permissions
  • Salesforce task management
  • Scheduled 'send later' emails
  • Social selling
  • Sync with Microsoft Outlook
  • Third party integration
  • To-do list

Vantagens

Yesware helps both the sales person who is sending the email, and the manger who is reporting. Sales reps spend less time reporting in salesforce, and more time working to close deals. Sales management gets accurate data on their teams activity.

Yesware Integrates with:
-Salesforce CRM
-Batchbook CRM
-Capsule
-Nutshell
-SugarCRM
-Highrise
-Netsuite
-Pipedrive
-Base
-Relenta
-Insightly

Perguntas frequentes sobre o Yesware

Abaixo estão algumas perguntas frequentes sobre o Yesware.

P: Que tipo de planos o Yesware oferece?

O Yesware oferece os seguintes planos de pagamento:

A partir de: $12/mês

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

Yesware offer four weeks of free access, after which:

Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing

P: Quais são os principais recursos do Yesware?

O Yesware oferece os seguintes recursos:

  • A/B testing
  • Automatic reminders
  • Bounce tracking
  • CRM sync
  • Calendar sync with Google
  • Call recording
  • Campaign analysis
  • Campaign management
  • Campaign performance reports
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Contact database
  • Contact insights
  • Contact management
  • Custom templates
  • Customizable templates
  • Drip campaigns
  • Email distribution
  • Email integration
  • Email invitations & reminders
  • Email marketing
  • Email monitoring
  • Email notifications
  • Email preview
  • Email status tracking
  • Email templates
  • Follow-up scheduling
  • Inbox dashboard
  • Meeting availability indicator
  • Meeting scheduling
  • Microsoft Outlook integration
  • Multi-campaign
  • Multi-channel sales campaigns & communication
  • Multi-stage mail merge
  • Prospecting tools
  • Real time updates
  • Reply reporting
  • Reporting & statistics
  • Role-based permissions
  • Salesforce task management
  • Scheduled 'send later' emails
  • Social selling
  • Sync with Microsoft Outlook
  • Third party integration
  • To-do list

P: Quem costuma usar o Yesware?

Os clientes habituais do Yesware são:

Autônomos, Grandes empresas, Empresas de médio porte, Non Profit, Administrações públicas, Pequenas empresas

P: Em que idioma o Yesware está?

O Yesware está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Yesware oferece?

O Yesware tem os seguintes planos de preços:

Assinatura

P: O Yesware é compatível com disponíveis móveis?

O Yesware é compatível com os seguintes dispositivos:

iPhone

P: O Yesware se integra com quais outros aplicativos?

O Yesware se integra com os seguintes aplicativos:

Azurepath, Batchbook, Bitium, Google Drive, KnowledgeTree, Nutshell CRM, Pipedrive, PipelineDeals, Pipeliner CRM, Salesforce Sales Cloud

P: Que nível de suporte o Yesware oferece?

O Yesware oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte por telefone, Tutoriais em vídeo