Workable

Vantagens

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Desvantagens

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Vantagens

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Desvantagens

Right now, there is nothing that I would complain about or change with Workable.

Vantagens

The best part of the software is its functionality and ease of use. It is very easy to teach hiring managers to utilize this. The layout of the pages is easy to follow even for staff not really good with technology. It makes it so easy to track multiple applicants and multiple jobs. The support team is very quick to give feedback and help with any technical issues that may arise. They are also working on ways to innovate the hiring process and take feedback from users well. Highly recommended.

Desvantagens

There really is not much about the software I don't like. The only suggestion I made, was to have a way to mask identifying features to hiring managers until through to the interview stage. One task I want to make sure I handle is non-discrimination, and masking names would for sure help with that process. I made this suggestion and their team reached out to me saying they were working on a way to do this.

Vantagens

Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Desvantagens

The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude.

Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.

Vantagens

[SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.

Desvantagens

So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.