--- description: Avaliações detalhadas do Dynamics 365 com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Dynamics 365 com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dynamics 365 - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas ERP](/directory/322/enterprise-resource-planning-erp/software) > [Dynamics 365](/software/90844/dynamics-365) # Dynamics 365 Canonical: https://www.getapp.pt/software/90844/dynamics-365 Page: 1 / 235\ Seguinte: [Next page](https://www.getapp.pt/software/90844/dynamics-365?page=2) > Microsoft Dynamics 365 é um software de planejamento de recursos empresariais (ERP, na sigla em inglês) em vários idiomas e várias moedas. A solução foi desenvolvida para empresas de médio e grande porte e é totalmente personalizável e extensível por meio de sua plataforma e ferramentas de desenvolvimento. > > Verdict: Rated **4.4/5** by 5833 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 5833 Avaliações | | Praticidade | 4.1/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Microsoft - **Location**: Redmond, EUA - **Founded**: 1975 ## Commercial Context - **Preço inicial**: 50,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular) - **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, húngaro, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, árabe - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento de manutenção - Agendamento de tarefas - Análise de dados visual - Análise de tendências - Análise de tendências de vendas - Análise financeira - Aplicativo móvel - Armazenamento de documentos - Asset Lifecycle Management - Automação de marketing - Banco de dados de contatos - Banco de dados do cliente - Bate-papo/Mensagens instantâneas - Business Intelligence - CRM - Captura de leads ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas ERP](https://www.getapp.pt/directory/322/enterprise-resource-planning-erp/software) ## Categorias relacionadas - [Sistemas ERP](https://www.getapp.pt/directory/322/enterprise-resource-planning-erp/software) - [Software de Gestão de Negócios](https://www.getapp.pt/directory/581/business-management/software) - [Software de Contas a Pagar](https://www.getapp.pt/directory/237/accounts-payable/software) - [Software para Contabilidade de Fundos](https://www.getapp.pt/directory/168/fund-accounting/software) - [Software de Faturação](https://www.getapp.pt/directory/240/billing-invoicing/software) ## Alternativas 1. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.pt/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18790 reviews) 4. [HubSpot CRM](https://www.getapp.pt/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 5. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1314 reviews) ## Avaliações ### "D365 is the Complete Solution for Pro Services" — 4.0/5 > **Eric** | *9 de dezembro de 2025* | Telecomunicações | Recommendation rating: 9.0/10 > > **Vantagens**: Dynamics 365 is one of the most comprehensive tools that I have used, especially from the Sales \& Delivery side of the business. From start to finish, Dynamics has the ability to manage all aspects of a successful professional service organization. > > **Desvantagens**: The configuration and set up can be exhausting because Dynamics 365 is so comprehensive and extensible. If the organization does not have a clearly defined roadmap for D365 implementation, the implementation and configuration team can quickly get lost and lose sight of end goals, requiring extensive rework. > > I have used D365 in multiple organizations. In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. This allows comms to be quickly and easily tied to Project records. This is a huge time saver for administrators when working with large pipelines of projects. ----- ### "Great experience using Dynamics 365\!" — 4.0/5 > **Avaliador Verificado** | *19 de dezembro de 2025* | Serviços jurídicos | Recommendation rating: 7.0/10 > > **Vantagens**: Microsoft dynamics allows us to keep all of our information and tracking of users, and products into one place. There is seamless integration across users. > > **Desvantagens**: The integration across users is not super reliable. We experience a lot of lag and downtime between users. > > Great experience using Dynamics 365\! Overall, we are very happy using Dynamics 365 as there are a lot of different integrations for us. ----- ### "Room to Grow" — 3.0/5 > **Christian** | *1 de maio de 2025* | Aparelhos médicos | Recommendation rating: 7.0/10 > > **Vantagens**: The platform is very robust with different modules and infinite capabilities, from sales to service management to marketing, to HR. I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow. > > **Desvantagens**: Microsoft makes you work with costly implementation partners to set up your system. The system also does not integrate naturally with Business Central on the accounting side. Make updates to the system can also take some time to learn through the advanced settings. > > Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an industry-leading CRM at this point. However, I'm hopeful that it will get to that point with further investment from Microsoft. ----- ### "Dynamics 365: Feature‑Rich and Transformative for Teams" — 4.0/5 > **Lucas** | *6 de março de 2026* | Serviços financeiros | Recommendation rating: 7.0/10 > > **Vantagens**: One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one connected ecosystem. That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools. The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to shape it around your business rather than forcing you into rigid structures. > > **Desvantagens**: One thing I liked least about Dynamics 365 is that its complexity can feel overwhelming at times—there’s a noticeable learning curve, especially when navigating advanced modules or configuring custom workflows. The interface, while powerful, can occasionally feel cluttered, and some tasks require more clicks than you’d expect. Additionally, performance can vary depending on the environment, and certain customizations or integrations may require more technical expertise than smaller teams typically have. > > My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and act on it. Once you get past the initial learning curve, the system feels powerful and flexible—automation, reporting, and integrations all work together to streamline daily operations. Collaboration improves because teams aren’t working in silos, and having real‑time data available across modules helps with faster, more confident decision‑making. While there are moments where the interface feels dense or certain customizations require technical expertise, the platform ultimately delivers a robust, unified environment that can genuinely elevate how a business runs. ----- ### "Easy and quick to use" — 4.0/5 > **Stephanie** | *29 de julho de 2025* | Roupa e moda | Recommendation rating: 9.0/10 > > **Vantagens**: This is the CRM used by my last job. I enjoyed the ease of use and figuring it out, in order to manage my day to day activity in the job. > > **Desvantagens**: It did not track emails. You had to integrate with another software to track emails and activity with customers. > > Overall it was a great product to keep track of my database and set reminders to follow up with prospects. ----- Page: 1 / 235\ Seguinte: [Next page](https://www.getapp.pt/software/90844/dynamics-365?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/90844/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data