---
description: Avaliações detalhadas do TeamViewer ONE com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o TeamViewer ONE com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TeamViewer ONE - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [TeamViewer ONE](/software/90948/teamviewer)

# TeamViewer ONE

Canonical: https://www.getapp.pt/software/90948/teamviewer

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> O TeamViewer é um software de suporte remoto, acesso remoto e gestão de reuniões online que suporta reinicialização, impressão e instalação de computadores remotos, e muito mais.
> 
> Verdict: Rated **4.6/5** by 11627 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 11627 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Preço inicial**: 24,90 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, francês, hebraico, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, turco, ucraniano, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 207 more

## Recursos

- AI Copilot
- AI Summarization
- API
- Acesso a múltiplos monitores
- Acesso para Celular
- Acesso remoto e monitoramento
- Acesso sem supervisão
- Acompanhamento de atividades
- Agendamento
- Agendamento de manutenção
- Agendamento de tarefas
- Alerta em tempo real
- Alertas/notificações
- Alerts/Escalation
- Antivírus
- Análise de eventos
- Análises de dados comportamentais
- Aplicativo móvel
- Armazenamento de dados seguros
- Arrastar e soltar

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)
- [Software de Comunicação de Equipe](https://www.getapp.pt/directory/1257/team-communication/software)
- [Software de Gestão de Ativos de TI](https://www.getapp.pt/directory/325/it-asset-management/software)
- [Software de Segurança de Endpoint](https://www.getapp.pt/directory/1051/endpoint-protection/software)
- [Software MSP](https://www.getapp.pt/directory/645/managed-service-providers-msp/software)

## Alternativas

1. [Zoho Assist](https://www.getapp.pt/software/9913/zoho-assist) — 4.7/5 (1418 reviews)
2. [NinjaOne](https://www.getapp.pt/software/108129/ninjarmm) — 4.7/5 (292 reviews)
3. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews)
4. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24116 reviews)
5. [Atera](https://www.getapp.pt/software/102017/atera) — 4.5/5 (448 reviews)

## Avaliações

### "Teamviewer in IT of a Utility" — 5.0/5

> **Joseph** | *30 de julho de 2025* | Manutenção predial | Recommendation rating: 8.0/10
> 
> **Vantagens**: Easy to use and configure making it simple to transition to adding new users and groups to view and share remote connections between internal and external sources.
> 
> **Desvantagens**: The functionality for the most part is pretty basic compared to other platforms out there, however it does everything required for day to day troubleshooting as long as the connection/services don't randomly break and need the remote management side reconfigured.
> 
> Other than devices randomly losing ability to be connected to and requiring hands on approach to get the remote client working again we have had good experiences with Teamviewer alongside Microsoft CCM as a backup

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### "Teamviewer - time saver at a reasonable price." — 5.0/5

> **Ross** | *25 de novembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Have been using Teamviewer for many years and unlike other similar products it remains consistent.  Very easy to use, small footprint on the client machine, and simple to activate a new connection.
> 
> **Desvantagens**: The latest "new" layout does not seem as friendly as the old version when using a computer as the master.  I don't use TV on a mobile phone and it seems the newer layout is designed more for phone use.
> 
> I support clients across Australia and mostly using Teamviewer.  On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day.

-----

### "Disappointing Service" — 1.0/5

> **Debbie** | *25 de novembro de 2025* | Contabilidade | Recommendation rating: 0.0/10
> 
> **Vantagens**: Very easy to use, file sharing is great no bugs or issues.  This allows working remotely with clients and contractors.
> 
> **Desvantagens**: Expensive for an individual, do not consider this product value for money.  There are many free options available now.
> 
> I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time.  When I asked to down grade to a more affordable option I was advised that I had to pay for the higher rate for 12 months before I could downgrade.  I have decided not to use the product purely for this reason.

-----

### "The Most Advanced IT Service Desk Remote Control Tool\!" — 5.0/5

> **Cameron** | *25 de fevereiro de 2026* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed.
> 
> **Desvantagens**: TeamViewer regularly updates it's user interface, meaning that some useful features can be hard to find post update.&#10;&#10;This is not a major issue because you can see why each user interface update is being done, and that is to push a more refined and complete user experience, so once you are used to it you start to embrace these changes.
> 
> TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.&#10;&#10;TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something. It is a very innovative system I wholeheartedly recommend for businesses.

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### "Great support product" — 5.0/5

> **Andre** | *5 de dezembro de 2025* | Telecomunicações | Recommendation rating: 8.0/10
> 
> **Vantagens**: What I liked most about TeamViewer is its ease of use, thanks to an intuitive interface that makes remote connections simple and efficient. Additionally, the customer support is outstanding—always responsive and helpful whenever assistance is needed.
> 
> **Desvantagens**: What I liked least about TeamViewer is the lack of affordable plans tailored for small businesses. While the platform offers great features, the pricing structure seems more suited for larger organizations, making it challenging for smaller companies to adopt it cost-effectively.
> 
> My overall experience with TeamViewer has been very positive. The platform is reliable and easy to use, and the support I received from \[sensitive content hidden\] was absolutely flawless—she was professional, responsive, and ensured that all my concerns were addressed quickly and effectively.

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## Links

- [View on GetApp](https://www.getapp.pt/software/90948/teamviewer)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90948/teamviewer> |
| de-AT | <https://www.getapp.at/software/90948/teamviewer> |
| en | <https://www.getapp.com/customer-service-support-software/a/teamviewer/> |
| en-AE | <https://www.getapp.ae/software/90948/teamviewer> |
| en-AU | <https://www.getapp.com.au/software/90948/teamviewer> |
| en-CA | <https://www.getapp.ca/software/90948/teamviewer> |
| en-GB | <https://www.getapp.co.uk/software/90948/teamviewer> |
| en-IE | <https://www.getapp.ie/software/90948/teamviewer> |
| en-NZ | <https://www.getapp.co.nz/software/90948/teamviewer> |
| en-SG | <https://www.getapp.sg/software/90948/teamviewer> |
| en-ZA | <https://www.getapp.za.com/software/90948/teamviewer> |
| es | <https://www.getapp.es/software/90948/teamviewer> |
| es-CL | <https://www.getapp.cl/software/90948/teamviewer> |
| es-CO | <https://www.getapp.com.co/software/90948/teamviewer> |
| es-MX | <https://www.getapp.com.mx/software/90948/teamviewer> |
| fr | <https://www.getapp.fr/software/90948/teamviewer> |
| fr-BE | <https://fr.getapp.be/software/90948/teamviewer> |
| fr-CA | <https://fr.getapp.ca/software/90948/teamviewer> |
| nl | <https://www.getapp.nl/software/90948/teamviewer> |
| nl-BE | <https://www.getapp.be/software/90948/teamviewer> |
| pt | <https://www.getapp.com.br/software/90948/teamviewer> |
| pt-PT | <https://www.getapp.pt/software/90948/teamviewer> |

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