UKG Pro

Gestão de RH, folha de pagamento e talentos

4,1 /5 (929 avaliações) Escreva uma avaliação!

Resumo do UKG Pro

O que é o UKG Pro?

As soluções na nuvem UltiPro®, da Ultimate Software, para RH, folha de pagamento e talento são inerentemente desenvolvidas para melhorar a experiência dos funcionários. Desenvolvido pela Xander®, o portfólio de tecnologias de inteligência artificial “People First” da Ultimate, o UltiPro ajuda as organizações a desenvolver um quadro de funcionários altamente produtivo e satisfeito. Com o recrutamento personalizado do UltiPro e os recursos práticos de integração, as empresas podem causar primeiras impressões positivas e estabelecer relacionamentos de longo prazo. O UltiPro facilita a gestão ativa dos arquivos dos funcionários para o RH, a qualquer hora e em qualquer lugar. Os funcionários podem acessar as suas respectivas informações pessoais, de pagamento e de benefícios diretamente do UltiPro, e os administradores podem calcular e processar rapidamente a folha de pagamento precisa. Uma solução flexível e configurável, o UltiPro possui ferramentas de gestão do quadro de funcionários para atender empresas de todos os tamanhos, recursos e ferramentas intuitivas para a gestão contínua da remuneração, desempenho e sucessão - desde a previsão dos melhores desempenhos até o desenvolvimento de melhores líderes. O UltiPro também oferece uma abordagem moderna ao aprendizado, promovendo o desenvolvimento da carreira, e as organizações podem usar as soluções avançadas de pesquisa do UltiPro para medir como os funcionários realmente se sentem em relação ao emprego. Além disso, os funcionários podem obter suporte personalizado sob demanda para solicitações relacionadas ao RH. Mais importante, o UltiPro conta com uma poderosa inteligência comercial em todas as suas soluções para ajudar a obter resultados mais inteligentes e focados nas pessoas.

A Ultimate tem o compromisso de colocar as pessoas sempre em primeiro lugar. Esse princípio básico impulsiona a cultura, os produtos e os serviços premiados, oferecendo uma experiência ao cliente personalizada, proativa e que vai além do suporte de software. Fundada em 1990 e com sede em Weston, Flórida, EUA, a Ultimate está entre as 25 melhores empresas na lista de 100 melhores empresas para se trabalhar da Fortune 100 desde 2012. A empresa atende a milhares de clientes de diversos setores, gerenciando milhões de pessoas em todo o mundo.

Resumo do UKG Pro

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do UKG Pro

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 5, Índia, Japão, Alemanha, Brasil, México
Idiomas
Alemão, Danês, Espanhol, Francês, Inglês e outros 3, Italiano, Português, Sueco

Mídias

UltiPro Dashboard
UltiPro Business Intelligence
UltiPro Recruiting
UltiPro Payroll Gateway
UltiPro Mobile App
UltiPro Talent Dashboard
UltiPro Dashboard
UKG Pro - Vídeo UKG Pro - Vídeo Captura de tela do UKG Pro: UltiPro Dashboard Captura de tela do UKG Pro: UltiPro Business Intelligence Captura de tela do UKG Pro: UltiPro Recruiting Captura de tela do UKG Pro: UltiPro Payroll Gateway Captura de tela do UKG Pro: UltiPro Mobile App Captura de tela do UKG Pro: UltiPro Talent Dashboard Captura de tela do UKG Pro: UltiPro Dashboard

UKG Pro - Avaliações

UKG Pro - Avaliações

Classificação geral
4,1
/
5
Excelente
388

Muito bom
375

Regular
113

Ruim
28

Péssimo
25

Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
3,8
82% dos usuários recomendam este app
Ashley R.

What's not to love here?

I've been using UltiPro for nearly 8 years now and the service is amazing. I love the people and the tenure is long at this company. I like working with the same folks sometimes as we develop a friendship. They are open to feedback and are responsive and I really like how they take their time to help you understand your request is being met.


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Megan S.

If you need a new HRIS system, UltiPro should be on your list!

We have been really happy with our experience with UltiPro. We are going on 3 years now and still are improving our processes as they continue to upgrade and make good improvements to their software. We appreciate working with our salesman, [SENSITIVE CONTENT HIDDEN] still even though he doesn't need to be part of the team he still stays in contact! The system is easy to use for all levels at the company and are pleased with the products they offer.


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Avaliador Verificado

UltiPro Review

UltiPro is used by our entire company. People can view payroll information enroll in health benefits during open enrollment. As a member of the HR team, I use it for employment verification, salary analyis, and much more. The system helps me do my job and become a more efficient HR member.


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Brian B.

If you are considering transitioning to UltiPro, be extremely cautious.


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Emily B.

Great HR Software from a Forward Thinking Company

We have realized some streamlined payroll business practices, and within Onboarding as well. The overall experience with this software and company have been very good, with some room for improvement. But there is no business out there without room for improvement :).


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Ashley R.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

What's not to love here?

Usado Diariamente durante Mais de dois anos
Avaliado em 21/02/2020
Fonte da avaliação: Capterra

I've been using UltiPro for nearly 8 years now and the service is amazing. I love the people and the tenure is long at this company. I like working with the same folks sometimes as we develop a friendship. They are open to feedback and are responsive and I really like how they take their time to help you understand your request is being met.

Vantagens

I like the ease of use of the tool. It's user friendly and there's so much you can do in the software. UltiPro is always finding new ways of making their tool better and I love that part.

Desvantagens

What do I like least about this is that there's not an assigned payroll specialist to a company.. Even if the option is to pay extra per year to have one. If we have a payroll person who needs help or they resign and we are left payroll person-less, it would be nice to have a designated person to assist... Only other thing I didn't like the most is that the Performance Management module isn't as customizable as I'd like... would love the option to make all items editable and the option to remove/hide certain drop downs, etc..

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Megan S.
Setor: Aparelhos médicos
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

If you need a new HRIS system, UltiPro should be on your list!

Usado Diariamente durante Mais de dois anos
Avaliado em 26/05/2020
Fonte da avaliação: Capterra

We have been really happy with our experience with UltiPro. We are going on 3 years now and still are improving our processes as they continue to upgrade and make good improvements to their software. We appreciate working with our salesman, [SENSITIVE CONTENT HIDDEN] still even though he doesn't need to be part of the team he still stays in contact! The system is easy to use for all levels at the company and are pleased with the products they offer.

Vantagens

There are a few good things I like about UltiPro. I like their reporting system and having a wide-range of reports available by a click and no need to recreate a new report. They also offer reports you never thought you would use, but after using it is a great tool and resource to have! The online customer success portal is a nice feature to help you find the answer you are looking for, but also having an option to create a case and have a representative look into your question and contact you via phone or email to resolve.

The app is getting better and better and our employees utilize the app the most to have their information at their fingertips.

It is difficult to break something in the software, but they offer a "sandbox" where you can test out the system or different products to test it out. They also offer a lot of workflow processes to where you set up the approvals for each item or activity that is changed on an employee profile or can set it up with no approvals and changes automatically.

Desvantagens

We are not big fans of the Learning Management Module they offer with their system. It is a 3rd party site and doesn't incorporate well with the Core side of the system. However it does work and is an option to stay within the UltiPro system. Just takes a little adjustment to get used to and work with other parties to import content.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Avaliador Verificado
Setor: Editoras
Porte da empresa: 501-1.000 funcionários
Traduzido para o Português
Traduzido para o Português

UltiPro Review

Usado Diariamente durante Mais de dois anos
Avaliado em 06/10/2020
Fonte da avaliação: Capterra

UltiPro is used by our entire company. People can view payroll information enroll in health benefits during open enrollment. As a member of the HR team, I use it for employment verification, salary analyis, and much more. The system helps me do my job and become a more efficient HR member.

Vantagens

The system is user-friendly and easy to navigate. We can also add additional features if we choose to. Great customer service and support.

Desvantagens

I wasn't a big fan of the performance management module. The employee's had some confusion around the process. We only used it once so maybe the second time will be better.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Brian B.
Setor: Varejistas
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

If you are considering transitioning to UltiPro, be extremely cautious.

Usado Diariamente durante 1 a 5 meses
Avaliado em 10/12/2018
Fonte da avaliação: SoftwareAdvice

Vantagens

Please ignore the "Pros" and "Cons" headers. This review was written as a whole. My company transferred from PayChex to UltiPro in mid-2018. To be fair to UltiPro, the undersigned was not present for any kind of sales pitch, and is not familiar with any of the promises that were made by the UltiPro reps to our company executives. The decision to make the transition was executed without the knowledge or input of the undersigned, who handles approximately 220 employees in a fast-paced, 24-hours-a-day, 7-days-a-week, high-turnover retail operation. Most of our employees are hourly entry-level retail staff.

The transition was extremely painful, and we received very poor support from the UltiPro transition team, all the while trying to run the regular, already-demanding day-to-day business of our 24/7 organization. Their “support” consisted of providing us with a number of empty spreadsheets, and expecting us to extract an excruciating amount of employee data from PayChex and enter it into their spreadsheet in their alien format.

Again, the undersigned was not present for any sales pitch. I would strongly advise any company considering a transition of this kind to insist that UltiPro shoulder the burden of the transition i.e. give them full and complete access to any information retained by your previous payroll/HR provider, and insist that they and their team transfer the data. Confidentiality of information, while always a concern, should not be an issue – UltiPro is going to have the same information retained by your current payroll provider regardless of who transfers the data.

Even in a perfect world, where UltiPro shouldered the burden as described above, some additional work is bound to fall upon your shoulders. In my case, a perfect example was the implementation of a more automated paid-time-off (PTO) accrual system and accompanying PTO request/tracking system. Our company had always done this manually, meaning that the undersigned would have to calculate each qualifying employee’s vacation and/or sick leave time and submit it to UltiPro.

Calculation and submission of this information to UltiPro through their spreadsheet was a considerable but gladly-accepted chore, given the expected benefit of an automated PTO system. A spreadsheet was completed and submitted to UltiPro for implementation into their system. Several months later, while preparing to go “live”, UltiPro informed the undersigned that they would need updated PTO totals. I always love to spend hour upon hour repeating tedious, mind-numbing work. But we’re not done yet:

After going live & receiving numerous calls from frustrated employees complaining that they were receiving errors whenever they attempted to request vacation time, the undersigned discovered that most of the PTO balances submitted to the UltiPro transition team in the spreadsheets had not accurately transferred into the UltiPro “TIME” module. Almost all of my employees had a balance of zero. The UltiPro transition team’s assurance that they would manually compare the spreadsheet with the balances and make the appropriate corrections went unfulfilled, whether due to technical or human error, and one of the undersigned’s co-workers was tasked with checking each of the balances one-by-one.

Desvantagens

Another major disappointment with UltiPro is the number of different modules. There is the UltiPro CORE module. There is the UltiPro TIME module. There is the UltiPro TIME OFF AND ALLOWANCE module. There is the UltiPro BUSINESS INTELLIGENCE Module. There is the UltiPro CUSTOMER SUCCESS PORTAL, which not only requires a separate login and password, but UltiPro recommends you use the Internet Explorer browser when utilizing it, while recommending the Google Chrome browser for the others. The separate modules leave plenty to be desired in the transfer of information between them i.e. a change to any one piece of employee data may be require multiple entries – one for each module. Multiple modules also mean multiple different departments you may need to contact if you have an urgent issue you need resolved. If you are hoping (as I was) that UltiPro would mean only one phone number or one representative that could handle any of your customer service issues, forget it.

Another major disappointment: with the transition from PayChex to UltiPro, we went from having a payroll processing deadline of 4pm for next-day delivery to a payroll processing deadline of 12pm for second-day delivery of hard-copy paychecks. To be fair, every time the undersigned has failed to meet this infeasible deadline (to wit: every single payroll), UltiPro has been able to get the checks to us on the 2nd day following completion. But if a holiday falls between completion of your payroll and your company payday, your employees will not see their hard-copy paychecks until the 3rd day following completion.

Another: their inability to customize the interface for our company’s needs vs. the needs of all their other clients. Example: while entering newly-hired employee data into their system, there are (as would be reasonably expected) a multitude of data fields to complete: i.e. name, SSN, address, hourly rate, etc. etc. One of the necessary fields UltiPro requires for every employee is TIME ZONE. Our company only operates in the U.S. central time zone. Can the system be set up so that this field automatically defaults to U.S. Central Standard Time? Nope. Why not? Because other UltiPro clients operate in other time zones, or in multiple time zones. Repeat this “because our other clients…” answer for a substantial number of other required data fields. It’s simply more chances for things to be entered incorrectly; more invitations for other complications and issues.

Another: as issues, difficulties or complications arise, UltiPro expects you reduce the problem you are having to writing for entry into their separate CUSTOMER SUCCESS PORTAL, where you receive a claim number, and hopefully a response of some kind within 24 hours. Describing an issue in writing is often challenging & time-consuming, depending upon the complexity of the issue, even for someone with exceptional writing skills. If you’re lucky, your problem might have an easy solution. If not, you might engage in a friendly little game of phone tag over the course of the next few days. I’m sure UltiPro loves this complaint system, as it most likely serves to discourage complaints or service requests from being made at all. To be fair, there is an UltiPro Rapid Response phone number, but they ask that you use this line only for urgent matters affecting a payroll with a payday within 72 hours of your call.

I have yet to experience the standard end-of-year duties and chores with our new UltiPro system. I’m sure it will be an absolute delight, all things considered. I’m afraid. Very afraid. Please keep me in your thoughts and prayers, and if you are considering making this transition, BE EXTREMELY CAREFUL.

Traduzido para o Português

Resposta do Micole

Hi Brian,

Thank you for taking the time to leave us with feedback. We’re really sorry to hear about your experience with us. It seems like there are many things to address, and I would love to assist in improving your experience. If you're interested in working with me on this, please email me at [email protected] I hope you have a wonderful day and look forward to hearing from you soon.

Sincerely,
Micole Garatti, Ultimate Software

Detalhamento da qualificação

Praticidade

Emily B.
Setor: Serviços financeiros
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

Great HR Software from a Forward Thinking Company

Usado Diariamente durante Mais de dois anos
Avaliado em 19/08/2020
Fonte da avaliação: Capterra

We have realized some streamlined payroll business practices, and within Onboarding as well. The overall experience with this software and company have been very good, with some room for improvement. But there is no business out there without room for improvement :).

Vantagens

The level of customization and the ability to create our own fields is highly valued. This is also an easy system to train new Admins on, and has a crisp and clean appearance.

Desvantagens

There are some improvements needed within UltiPro, especially in Time Management. There are things that we would like improved, but the nice thing about Ultimate Software is you can submit an Idea for an improvement and vote on other ideas. Ultimate takes these Ideas seriously, and rolls out improvements quarterly.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8/10
Baseado em 929 usuários
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Preço do UKG Pro

Preço do UKG Pro

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4/5
Baseado em 929 usuários
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Recursos do UKG Pro

Recursos do UKG Pro

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4/5
Baseado em 929 usuários
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Categorias

Perguntas frequentes sobre o UKG Pro

Perguntas frequentes sobre o UKG Pro

Abaixo estão algumas perguntas frequentes sobre o UKG Pro.

P: Que tipo de planos o UKG Pro oferece?

O UKG Pro oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do UKG Pro?

Não temos informações sobre os recursos do UKG Pro.

P: Quem costuma usar o UKG Pro?

Os clientes habituais do UKG Pro são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o UKG Pro está?

O UKG Pro está nos seguintes idiomas:

Alemão, Danês, Espanhol, Francês, Inglês, Italiano, Português, Sueco

P: Que tipo de planos o UKG Pro oferece?

O UKG Pro tem os seguintes planos de preços:

Assinatura

P: O UKG Pro é compatível com disponíveis móveis?

O UKG Pro é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O UKG Pro se integra com quais outros aplicativos?

O UKG Pro se integra com os seguintes aplicativos:

Absorb LMS, Beekeeper, Bitium, Boomi, GyrusAim, OneLogin, Structural, Veritable Screening, Wisetail LMS, Workpop

P: Que nível de suporte o UKG Pro oferece?

O UKG Pro oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone, Tutoriais em vídeo, FAQs, Base de conhecimento