---
description: Avaliações detalhadas do LogMeIn Rescue com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o LogMeIn Rescue com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LogMeIn Rescue - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [LogMeIn Rescue](/software/91045/logmein-rescue)

# LogMeIn Rescue

Canonical: https://www.getapp.pt/software/91045/logmein-rescue

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> O LogMeIn Rescue é uma solução de suporte remoto fácil de usar para Windows, Mac, dispositivos móveis e muito mais.
> 
> Verdict: Rated **4.6/5** by 163 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 163 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: GoTo
- **Location**: Orem, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 149,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, coreano, espanhol, francês, húngaro, inglês, italiano, japonês, neerlandês, português
- **Available Countries**: Alemanha, Austrália, Canadá, China, Estados Unidos, Filipinas, Irlanda, Japão, Malásia, Nova Zelândia, Reino Unido, Singapura, Índia

## Recursos

- API
- Acesso sem supervisão
- Alerts/Escalation
- Anotações
- Assinatura eletrônica
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- CRM
- Call center de ligações de entrada
- Call center misto
- Captura de tela
- Chat com vídeo
- Compartilhamento de arquivos
- Compartilhamento de tela
- Compartilhamento de tela com vários participantes
- Compartilhamento de tela de celular
- Compartilhamento de tela em tempo real
- Comunicação multicanal

## Integrations (11 total)

- Agiloft
- Autotask PSA
- Freshdesk
- HappyFox Chat
- HappyFox Help Desk
- JIRA Service Management
- Microsoft 365
- Microsoft Teams
- Salesforce Service Cloud
- ServiceNow
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)
- [Software de Gestão de Servidores](https://www.getapp.pt/directory/647/system-administration/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)

## Alternativas

1. [Zoho Assist](https://www.getapp.pt/software/9913/zoho-assist) — 4.7/5 (1406 reviews)
2. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11626 reviews)
3. [AnyDesk](https://www.getapp.pt/software/120039/anydesk) — 4.6/5 (1786 reviews)
4. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24103 reviews)
5. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews)

## Avaliações

### "Logmein" — 5.0/5

> **John** | *4 de abril de 2019* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: The great thing about logmein is that I can send my internal customers with an email with a direct link so that I can access their the computer remotely to help with program installations. Very easy to use.
> 
> **Desvantagens**: Logmein has a bit of security loophole where users may not be aware that another person still has rights to see and control their computers.
> 
> Works well for remote IT help.

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### "Really really is one of the best remote support software\!" — 5.0/5

> **Lawrence** | *6 de junho de 2018* | Recommendation rating: 10.0/10
> 
> **Vantagens**: I'd go to say it's 100% one of the best remote support software money can buy.. It works so well.. I urge you to have a look and try it you won't be disappointed.
> 
> **Desvantagens**: Nothing\!\! it does what it says on the tin and so much more than you would ever need for a good support software.
> 
> It really helped me to support customers with so much ease.

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### "Good, could be better, and the support is lacking" — 3.0/5

> **Jed** | *17 de novembro de 2017*
> 
> **Vantagens**: Most of the time I can connect just fine, and the speed is alright. There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.
> 
> **Desvantagens**: The support is not so great. There are always long holds for phone support that almost always have to be escalated, which means a callback at a much later time. Email support is 24-hour turnaround for every single email exchanged no matter the issue,  and their answer is too often something ANYONE would have already tried.

-----

### "Gets  the job done" — 4.0/5

> **Damon** | *3 de janeiro de 2020* | Hospitais e Saúde | Recommendation rating: 7.0/10
> 
> **Vantagens**: It's very simple and easy to use with a straight forward interface that uses a browser and has plenty of space for  transferring files and storage
> 
> **Desvantagens**: I tried to the MAC version and it left plenty to be desired. It was missing features and just needed more ummph
> 
> When want straight forward simple clear design and use this is it

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### "Excellent remote access software" — 5.0/5

> **Chad** | *2 de novembro de 2021* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: Easily allows for remote access to any device&#10;Simple user interface&#10;Easily deployable &#10;Uses very little bandwidth
> 
> **Desvantagens**: There may be some lag between remote user inputs and your own device response

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## Links

- [View on GetApp](https://www.getapp.pt/software/91045/logmein-rescue)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91045/logmein-rescue> |
| de-AT | <https://www.getapp.at/software/91045/logmein-rescue> |
| en | <https://www.getapp.com/it-management-software/a/logmein-rescue/> |
| en-AE | <https://www.getapp.ae/software/91045/logmein-rescue> |
| en-AU | <https://www.getapp.com.au/software/91045/logmein-rescue> |
| en-CA | <https://www.getapp.ca/software/91045/logmein-rescue> |
| en-GB | <https://www.getapp.co.uk/software/91045/logmein-rescue> |
| en-IE | <https://www.getapp.ie/software/91045/logmein-rescue> |
| en-NZ | <https://www.getapp.co.nz/software/91045/logmein-rescue> |
| en-SG | <https://www.getapp.sg/software/91045/logmein-rescue> |
| en-ZA | <https://www.getapp.za.com/software/91045/logmein-rescue> |
| es | <https://www.getapp.es/software/91045/logmein-rescue> |
| es-CL | <https://www.getapp.cl/software/91045/logmein-rescue> |
| es-CO | <https://www.getapp.com.co/software/91045/logmein-rescue> |
| es-MX | <https://www.getapp.com.mx/software/91045/logmein-rescue> |
| fr | <https://www.getapp.fr/software/91045/logmein-rescue> |
| fr-BE | <https://fr.getapp.be/software/91045/logmein-rescue> |
| fr-CA | <https://fr.getapp.ca/software/91045/logmein-rescue> |
| nl | <https://www.getapp.nl/software/91045/logmein-rescue> |
| nl-BE | <https://www.getapp.be/software/91045/logmein-rescue> |
| pt | <https://www.getapp.com.br/software/91045/logmein-rescue> |
| pt-PT | <https://www.getapp.pt/software/91045/logmein-rescue> |

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