---
description: Avaliações detalhadas do LogMeIn Rescue com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o LogMeIn Rescue com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LogMeIn Rescue - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/563/remote-support/software) > [LogMeIn Rescue](/software/91045/logmein-rescue)

# LogMeIn Rescue

Canonical: https://www.getapp.pt/software/91045/logmein-rescue

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> O LogMeIn Rescue é uma solução de suporte remoto fácil de usar para Windows, Mac, dispositivos móveis e muito mais.
> 
> Verdict: Rated **4.6/5** by 163 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 163 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.2/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: GoTo
- **Location**: Orem, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 109,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, espanhol, francês, inglês, italiano, japonês, neerlandês, português, português do Brasil, tailandês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Emirados Árabes Unidos, Estados Unidos, Filipinas, França, Irlanda, Itália, Japão, Malásia, México, Nova Zelândia, Países Baixos, Reino Unido, Singapura, África do Sul, Índia

## Recursos

- AI Copilot
- AI Summarization
- API
- Acesso a múltiplos monitores
- Acesso para Celular
- Acesso sem supervisão
- Acompanhamento de atividades
- Alerts/Escalation
- Anotações
- Armazenamento de dados seguros
- Assinatura eletrônica
- Autenticação
- Autenticação de dois fatores
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- CRM
- Call center de ligações de entrada
- Call center misto

## Integrations (12 total)

- Agiloft
- Autotask PSA
- Freshdesk
- HappyFox Help Desk
- JIRA Service Management
- Microsoft 365
- Microsoft Teams
- Salesforce Platform
- Salesforce Service Cloud
- ServiceNow
- ServiceNow IT Service Management
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)

## Categorias relacionadas

- [Programas de Assistência Remota](https://www.getapp.pt/directory/563/remote-support/software)
- [Software de Gestão de Servidores](https://www.getapp.pt/directory/647/system-administration/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)

## Alternativas

1. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11641 reviews)
2. [Zoho Assist](https://www.getapp.pt/software/9913/zoho-assist) — 4.7/5 (1495 reviews)
3. [AnyDesk](https://www.getapp.pt/software/120039/anydesk) — 4.6/5 (1799 reviews)
4. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24219 reviews)
5. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews)

## Avaliações

### "Really really is one of the best remote support software\!" — 5.0/5

> **Lawrence** | *6 de junho de 2018* | Recommendation rating: 10.0/10
> 
> **Vantagens**: I'd go to say it's 100% one of the best remote support software money can buy.. It works so well.. I urge you to have a look and try it you won't be disappointed.
> 
> **Desvantagens**: Nothing\!\! it does what it says on the tin and so much more than you would ever need for a good support software.
> 
> It really helped me to support customers with so much ease.

-----

### "Fantastic Remote Access Software to Service a Distant Computer" — 5.0/5

> **Keenan** | *10 de setembro de 2018* | Internet | Recommendation rating: 10.0/10
> 
> **Vantagens**: Rescue is a fantastic piece of software that is used to diagnose computer problems remotely. Ranging from helping the elderly log into their email to severe computer issues, Rescue is acceptable for any problem. Rescue removes the diagnosing of remote desktop connection in windows and makes it easy. All you have to do is install the program, input the credentials to the target computer and access is granted. Rescue allows you to view the target's screen and control their computer. You can transfer files and chat to the target computer through Rescue's chat dialogue box.
> 
> **Desvantagens**: To be fair, LogMeIn Rescue has some downfalls. When the target user download's the program, they have to be computer-illiterate to be able to install and access the application. Having a download that will automatically initiate a session would be awesome.
> 
> LogMeIn Rescue has allowed me to connect to any computer that I want without having to diagnose window's native remote desktop application. All of the heavy lifting is done by LogMeIn, which has allowed remote technicians to work faster and more efficiently.

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### "Good, could be better, and the support is lacking" — 3.0/5

> **Jed** | *17 de novembro de 2017*
> 
> **Vantagens**: Most of the time I can connect just fine, and the speed is alright. There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.
> 
> **Desvantagens**: The support is not so great. There are always long holds for phone support that almost always have to be escalated, which means a callback at a much later time. Email support is 24-hour turnaround for every single email exchanged no matter the issue,  and their answer is too often something ANYONE would have already tried.

-----

### "Gets  the job done" — 4.0/5

> **Damon** | *3 de janeiro de 2020* | Hospitais e Saúde | Recommendation rating: 7.0/10
> 
> **Vantagens**: It's very simple and easy to use with a straight forward interface that uses a browser and has plenty of space for  transferring files and storage
> 
> **Desvantagens**: I tried to the MAC version and it left plenty to be desired. It was missing features and just needed more ummph
> 
> When want straight forward simple clear design and use this is it

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### "Excellent remote access software" — 5.0/5

> **Chad** | *2 de novembro de 2021* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: Easily allows for remote access to any device&#10;Simple user interface&#10;Easily deployable &#10;Uses very little bandwidth
> 
> **Desvantagens**: There may be some lag between remote user inputs and your own device response

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## Links

- [View on GetApp](https://www.getapp.pt/software/91045/logmein-rescue)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91045/logmein-rescue> |
| de-AT | <https://www.getapp.at/software/91045/logmein-rescue> |
| en | <https://www.getapp.com/it-management-software/a/logmein-rescue/> |
| en-AE | <https://www.getapp.ae/software/91045/logmein-rescue> |
| en-AU | <https://www.getapp.com.au/software/91045/logmein-rescue> |
| en-CA | <https://www.getapp.ca/software/91045/logmein-rescue> |
| en-GB | <https://www.getapp.co.uk/software/91045/logmein-rescue> |
| en-IE | <https://www.getapp.ie/software/91045/logmein-rescue> |
| en-NZ | <https://www.getapp.co.nz/software/91045/logmein-rescue> |
| en-SG | <https://www.getapp.sg/software/91045/logmein-rescue> |
| en-ZA | <https://www.getapp.za.com/software/91045/logmein-rescue> |
| es | <https://www.getapp.es/software/91045/logmein-rescue> |
| es-CL | <https://www.getapp.cl/software/91045/logmein-rescue> |
| es-CO | <https://www.getapp.com.co/software/91045/logmein-rescue> |
| es-MX | <https://www.getapp.com.mx/software/91045/logmein-rescue> |
| fr | <https://www.getapp.fr/software/91045/logmein-rescue> |
| fr-BE | <https://fr.getapp.be/software/91045/logmein-rescue> |
| fr-CA | <https://fr.getapp.ca/software/91045/logmein-rescue> |
| nl | <https://www.getapp.nl/software/91045/logmein-rescue> |
| nl-BE | <https://www.getapp.be/software/91045/logmein-rescue> |
| pt | <https://www.getapp.com.br/software/91045/logmein-rescue> |
| pt-PT | <https://www.getapp.pt/software/91045/logmein-rescue> |

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