Gusto

Gusto

Gusto makes payroll, benefits, and HR refreshingly easy.

4,7/5 (2387 avaliações)

Resumo do Gusto

O que é o Gusto?

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

Resumo do Gusto

Preços

A partir de
US$ 45,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Three pricing plans are available:

Core: $39 per company + $6 per employee per month.

Complete: $39 per company + $12 per employee per month.

Concierge: $149 per company + $12 per employee per month.


Recursos do Gusto

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Gusto:
Captura de tela do Gusto: Captura de tela do Gusto: Captura de tela do Gusto: Captura de tela do Gusto: Captura de tela do Gusto: Captura de tela do Gusto:

Gusto - Avaliações

Gusto - Avaliações

Classificação geral
4,7
/
5
Excelente
1793

Muito bom
476

Regular
77

Ruim
14

Péssimo
27

Relação qualidade/preço
4,5
Recursos
4,5
Praticidade
4,7
Suporte ao cliente
4,5
95% dos usuários recomendam este app
Lance V.

Gusto has won me over for life.

Time sheets, paycheck stubs, tax documents for my employees are all available to them without any extra work needed by me. Gusto takes care of it al.


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Sandy G.

User Friendly

Very good. We always recommend Gusto as one of the top payroll companies to use for our clients that are starting payroll for the first time.


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Bryan H.

Terrible customer service, average system, Predatory Lender

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.


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Heather S.

Catches All

Having payroll done properly and also having insurance information right there is great. Service industry as a whole has no ins but I can give options that employees can get if they are interested on their own.


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Noah G.

Noah's Review of Gusto

Overall Gusto is great. The process is streamlined, intuitive, and W-2s are generated quickly! At the end of the day, Gusto can save you a lot of money in regards to bookkeeping costs by hour. Unfortunately (or fortunately), I have not had to deal with customer service, so I cannot speak on that matter.


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Lance V.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Gusto has won me over for life.

Usado Diariamente durante Mais de dois anos
Avaliado em 29/10/2019
Fonte da avaliação: Capterra

Time sheets, paycheck stubs, tax documents for my employees are all available to them without any extra work needed by me. Gusto takes care of it al.

Vantagens

I love how easy it is for my employees to see their paycheck stubs, get their tax documents, and even do a early cash out option if they need a little extra money before payday. They have recently introduced time tracking, which solved another issue I had with keeping track of everyone's hours in another product.

Desvantagens

I don't have many cons regarding Gusto. So far it has met all my needs flawlessly. The one con I would say is that the insurance process could be a little less confusing.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Sandy G.
Setor: Contabilidade
Porte da empresa: 2-10 funcionários
Traduzido para o Português

User Friendly

Usado Diariamente durante Mais de dois anos
Avaliado em 26/03/2020
Fonte da avaliação: Capterra

Very good. We always recommend Gusto as one of the top payroll companies to use for our clients that are starting payroll for the first time.

Vantagens

I use Gusto for my clients as well as for our own company. I find it very user friendly, especially for my tech-phobic clients. I also like their tech support. They are easy to reach by phone, chat or email and the technicians are very patient.

Desvantagens

The import mapping. This is the only reason I wouldn't give 5 stars. When the payroll is simple, the mapping is fine but for more complicated payrolls, the mapping is a nightmare.
Also, that it imports to Xero as a bill. Clients find it really difficult to grasp how to work with this. In their mind payroll has already been "paid" so when they see it show up as an unpaid bill, they get confused or worried that their employees didn't get paid.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Bryan H.
Setor: Escritório executivo
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Terrible customer service, average system, Predatory Lender

Usado Semanal durante Mais de dois anos
Avaliado em 11/09/2019
Fonte da avaliação: Capterra

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.

Vantagens

This is one of the many common low-cost self-service payroll solutions. It allows you to pay your Employees and Contractors and handles virtually all of the taxes and processing of payments to the taxing authorities. The interface is on par with the many other UX/UI's in the industry. As is industry standard, Employees are emailed all end of year documents automatically. The company also offers access to two-day payroll processing.

Desvantagens

Customer Service is terrible - an absolute nightmare. When mistakes are made by Gusto, they are hard, if not impossible to fix and/or get them to admit to. The firm has attempted (and mostly failed to my knowledge) to enter the higher margin HR platform and benefits fold. The firm has also just begun predatory lending at rates advertised as 1% which are actually as high as 45.63% (per their own fine print). The Customer Service in this area (from my limited exposure) provides misleading at best and false at worst information. This used to be a great firm, but there was an initial turning point where it began to focus more on marketing than the system, which then led to the constant sales calls for HR and other insurance services, which has led now, to Payday Lending. There had been an Intuit integration issue that seems to have finally been solved. Additionally, the firm has the same problem with missed payments and 941 misfilings that other full-service platforms have, however the customer service is severely lacking and resolutions take forever. The platform also can not handle an employee working in two states (more common in the North East). The cost for paying contractors is too high which limits the usefulness of the system overall - forcing a company to keep Employee Payroll, Contractor Payments, and expense reimbursements on separate systems. I have also received tax filings from another firm as their own CSR system combined two threads and had to speak to the a

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Heather S.
Setor: Alimentação e bebidas
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Catches All

Usado Diariamente durante 1 a 5 meses
Avaliado em 06/03/2020
Fonte da avaliação: Capterra

Having payroll done properly and also having insurance information right there is great. Service industry as a whole has no ins but I can give options that employees can get if they are interested on their own.

Vantagens

There is one thing that separates this from other payroll/HR...it catches everything. I don't have to offer ins but there is a lot of information availiable thru Gusto if I need it. However, child support orders also require insurance is availiable for the child. Servers job bounce and don't always mention court orders on the tax paper work. Gusto knows, Im not sure if it is specifically looked for because of an innovate idea that the child support order is for the child..per the law. Or the software properly scans the social and does the right thing. Gusto then provides the insurance options as well as reports job agency. As a divorced mom..I love this and everyone in in compliance.

Desvantagens

Because of all the properly following the rules in court ordered garnishment for employees, I had a high turn over. Well more paperwork for me is the least? Ill take it. I now mention this little payroll feature at interview and thin it from there.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Noah G.
Setor: Escritório de advocacia
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Noah's Review of Gusto

Usado Semanal durante 6 a 12 meses
Avaliado em 19/02/2020
Fonte da avaliação: Capterra

Overall Gusto is great. The process is streamlined, intuitive, and W-2s are generated quickly! At the end of the day, Gusto can save you a lot of money in regards to bookkeeping costs by hour. Unfortunately (or fortunately), I have not had to deal with customer service, so I cannot speak on that matter.

Vantagens

Best thing about Gusto: Employment taxes (941s). The fact that Gusto takes care of this is great, and can help companies avoid making accounting errors which can lead to steep penalties with the IRS. Another great thing about Gusto is their paystubs, very detailed and easy to read for employees. Lastly, on the user side, it is a very intuitive program to use.

Desvantagens

Entering employee withholdings (parking, bus pass, etc.) can be a bit confusing. We have run into issues with over withholding using Gusto, but this can be avoided if you employ a bookkeeper with a fair amount of experience using the product, a bookkeeper new to the product may need to receive some training in regards to specific payroll withholdings (not including 941s, SSA, medicare).

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,9/10
Baseado em 2.387 usuários
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Preço do Gusto

Preço do Gusto

A partir de
US$ 45,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Three pricing plans are available:

Core: $39 per company + $6 per employee per month.

Complete: $39 per company + $12 per employee per month.

Concierge: $149 per company + $12 per employee per month.

Three pricing plans are available:

Core: $39 per company + $6 per employee per month.

Complete: $39 per company + $12 per employee per month.

Concierge: $149 per company + $12 per employee per month.

Relação qualidade/preço
4,5/5
Baseado em 2.387 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Gusto

Recursos do Gusto

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4,5/5
Baseado em 2.387 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Gusto

Mais informações sobre Gusto

Principais recursos do Gusto

  • 256bit SSL encryption & bank level security
  • Advanced payroll features
  • Automated tasks
  • Automated taxes
  • Benefits management
  • Chat
  • Collaboration
  • Compensation management
  • Contractor management
  • Custom offer docs
  • Data encryption
  • Digital signature
  • Document storage
  • Employee database
  • Employee direct deposit
  • Employee health benefits
  • Employee management
  • Employee onboarding
  • Employee paystub access
  • HIPAA compliance
  • HR management
  • HSA, FSA, and Commuter benefits
  • Multiple pay rates
  • New hire reporting
  • Payroll management
  • QuickBooks integration
  • Reimbursement management
  • Reimbursement management
  • Retirement plan management
  • SSL security
  • Self-enrollment
  • Sick leave tracking
  • Surveys & feedback
  • Third party integration
  • Time clock integration
  • Time off requests
  • Vacation / leave tracking
  • Vacation tracking
  • Visual org charts
  • W-2s and 1099s
  • Workers compensation insurance

Vantagens

Have time for more meaningful work.
We take care of all the heavy lifting, filing all local, state, and federal payroll taxes to sending employee paystubs and W-2s.

Enjoy a central hub for your employee records.
Gusto is the system of record for all your employee information. Onboarding new employees (I-9, W-4) is 100% online, along with easily managing and approving PTO and sick days.

Receive world-class customer care.
Our US-based care team of knowledgable and friendly payroll and benefits experts are available by phone, chat, and email.

Perguntas frequentes sobre o Gusto

Perguntas frequentes sobre o Gusto

Abaixo estão algumas perguntas frequentes sobre o Gusto.

P: Que tipo de planos o Gusto oferece?

O Gusto oferece os seguintes planos de pagamento:

A partir de: US$ 45,00/mês

Modelo de preços: Assinatura

Teste Grátis: Não disponível

Three pricing plans are available: Core: $39 per company + $6 per employee per month. Complete: $39 per company + $12 per employee per month. Concierge: $149 per company + $12 per employee per month.

P: Quais são os principais recursos do Gusto?

O Gusto oferece os seguintes recursos:

  • 256bit SSL encryption & bank level security
  • Advanced payroll features
  • Automated tasks
  • Automated taxes
  • Benefits management
  • Chat
  • Collaboration
  • Compensation management
  • Contractor management
  • Custom offer docs
  • Data encryption
  • Digital signature
  • Document storage
  • Employee database
  • Employee direct deposit
  • Employee health benefits
  • Employee management
  • Employee onboarding
  • Employee paystub access
  • HIPAA compliance
  • HR management
  • HSA, FSA, and Commuter benefits
  • Multiple pay rates
  • New hire reporting
  • Payroll management
  • QuickBooks integration
  • Reimbursement management
  • Reimbursement management
  • Retirement plan management
  • SSL security
  • Self-enrollment
  • Sick leave tracking
  • Surveys & feedback
  • Third party integration
  • Time clock integration
  • Time off requests
  • Vacation / leave tracking
  • Vacation tracking
  • Visual org charts
  • W-2s and 1099s
  • Workers compensation insurance

P: Quem costuma usar o Gusto?

Os clientes habituais do Gusto são:

Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Gusto está?

O Gusto está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Gusto oferece?

O Gusto tem os seguintes planos de preços:

Assinatura

P: O Gusto é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Gusto.

P: O Gusto se integra com quais outros aplicativos?

O Gusto se integra com os seguintes aplicativos:

Boomr, Deputy, FreshBooks, GoCo, QuickBooks Online, Receipt Bank, TSheets, Time Tracker, When I Work, Workato

P: Que nível de suporte o Gusto oferece?

O Gusto oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo