Gusto

Gusto makes payroll, benefits, & employee onboarding easy

4,7 /5 (2717 avaliações) Escreva uma avaliação!

Resumo do Gusto

O que é o Gusto?

Gusto is a modern, online people platform that helps small businesses take care of their teams. Our products and services help you onboard, pay, insure, and engage your team in one integrated, easy-to-use platform loved by over 100,000 modern employers. Gusto makes taking care of your team a joyful experience, while helping you manage your bottom line and stay compliant. You'll feel like a pro no matter how complicated the situation. To create a workplace where everyone thrives, work with Gusto.

The cloud-based platform provides employees with access to a Gusto account so that they can view timesheets, paycheck stubs, tax documents, and more. The payroll tools within the Gusto app allow businesses to define pay period dates, automatically file payroll tax, sync data with third party platforms such as Xero, QuickBooks, and more, ensure compliance, set up workers compensation policies, automate payroll processing, and more. The Gusto payroll module also offers advanced features including federal, state, and local payroll forms, payroll reports, accounting integrations, and tax credit management.

Businesses can also benefit from employee management tools for employee onboarding, time tracking, contract management, org chart creation, document storage, time off request approval, and more. The employee directory gives managers an overview of all employees and includes information on time off, contact details, payroll data, bank account details, and more.

Resumo do Gusto

Preços

A partir de
US$ 25,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Four pricing plans are available:

Concierge: $149 per company + $12 per employee per month.

Complete: $39 per company + $12 per employee per month.

Core: $39 per company + $6 per employee per month.

Basic: $19 per company + $6 per employee per month.

If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.


Recursos do Gusto

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Gusto run payroll
Gusto benefits administration
Gusto 401(k) plans
Gusto workers' comp
Gusto time tracking
Gusto state tax management
Gusto - Vídeo Gusto - Vídeo Captura de tela do Gusto: Gusto run payroll Captura de tela do Gusto: Gusto benefits administration Captura de tela do Gusto: Gusto 401(k) plans Captura de tela do Gusto: Gusto workers' comp Captura de tela do Gusto: Gusto time tracking Captura de tela do Gusto: Gusto state tax management

Gusto - Avaliações

Gusto - Avaliações

Classificação geral
4,7
/
5
Excelente
2041

Muito bom
535

Regular
92

Ruim
19

Péssimo
30

Relação qualidade/preço
4,5
Recursos
4,6
Praticidade
4,7
Suporte ao cliente
4,5
95% dos usuários recomendam este app
Carly F.

Awesome Product and Support Staff

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more important work and still feel like everything is being taken care of on the payroll side. Their customer service teams are extremely supportive and helpful.


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Jenni K.

Best DIY software in the payroll market

I have been using Gusto for for a couple of years now and love it. They are consistently working on improving and seek guidance from their partners. Like with any software, there are funny little quirks that you get to know. Overall, it is a fantastic platform.


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Bryan H.

Terrible customer service, average system, Predatory Lender

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.


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William P.

Foundational HR Tools for the Little Guys

Excellent! I love their customer service, I love that they keep me aware of what's going on in the world of HR/Payroll laws. I love that they helped find retirement and heath care options for my employees so that I can grow the benefits to my folks! I'm obviously a big fan of what these guys are doing.


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Coby H.

Great payroll service for the little guy

Gusto is doing a better job than my previous payroll company for less money. They seem to really care about their customers and their experience.


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Carly F.
Setor: Contabilidade
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Awesome Product and Support Staff

Usado Semanal durante Mais de dois anos
Avaliado em 29/12/2020
Fonte da avaliação: Capterra

Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more important work and still feel like everything is being taken care of on the payroll side. Their customer service teams are extremely supportive and helpful.

Vantagens

Auto-sync and tax payments are the best features of the product that go above other products. Gusto will file the taxes for you, will send corrections if need be, and keeps track of all of that for your ease of mind. Their customer service team is above reproach, always willing to look into a problem and resolve it as soon as possible.

Desvantagens

This is nitpicky, but the layout of the website often changes slightly. It would be nice if there was more consistency in the format. But the tool itself is above reproach.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jenni K.
Setor: Contabilidade
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Best DIY software in the payroll market

Usado Diariamente durante Mais de um ano
Avaliado em 06/01/2021
Fonte da avaliação: Capterra

I have been using Gusto for for a couple of years now and love it. They are consistently working on improving and seek guidance from their partners. Like with any software, there are funny little quirks that you get to know. Overall, it is a fantastic platform.

Vantagens

Gusto's self-onboarding and employee communication is leaps and bounds ahead of their competition, as is their clean, user-friendly interface.

Desvantagens

Customer service has been struggling recently. There should be a way to have a salary that doesn't change when the hours are changed. The other downside is that if there is an error, you have to void the entire payroll. An option to void a single check would be a great improvement.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Bryan H.
Setor: Escritório executivo
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Terrible customer service, average system, Predatory Lender

Usado Semanal durante Mais de dois anos
Avaliado em 11/09/2019
Fonte da avaliação: Capterra

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.

Vantagens

This is one of the many common low-cost self-service payroll solutions. It allows you to pay your Employees and Contractors and handles virtually all of the taxes and processing of payments to the taxing authorities. The interface is on par with the many other UX/UI's in the industry. As is industry standard, Employees are emailed all end of year documents automatically. The company also offers access to two-day payroll processing.

Desvantagens

Customer Service is terrible - an absolute nightmare. When mistakes are made by Gusto, they are hard, if not impossible to fix and/or get them to admit to. The firm has attempted (and mostly failed to my knowledge) to enter the higher margin HR platform and benefits fold. The firm has also just begun predatory lending at rates advertised as 1% which are actually as high as 45.63% (per their own fine print). The Customer Service in this area (from my limited exposure) provides misleading at best and false at worst information. This used to be a great firm, but there was an initial turning point where it began to focus more on marketing than the system, which then led to the constant sales calls for HR and other insurance services, which has led now, to Payday Lending. There had been an Intuit integration issue that seems to have finally been solved. Additionally, the firm has the same problem with missed payments and 941 misfilings that other full-service platforms have, however the customer service is severely lacking and resolutions take forever. The platform also can not handle an employee working in two states (more common in the North East). The cost for paying contractors is too high which limits the usefulness of the system overall - forcing a company to keep Employee Payroll, Contractor Payments, and expense reimbursements on separate systems. I have also received tax filings from another firm as their own CSR system combined two threads and had to speak to the a

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

William P.
Setor: Hotelaria
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Foundational HR Tools for the Little Guys

Usado Semanal durante 6 a 12 meses
Avaliado em 08/12/2020
Fonte da avaliação: Capterra

Excellent! I love their customer service, I love that they keep me aware of what's going on in the world of HR/Payroll laws. I love that they helped find retirement and heath care options for my employees so that I can grow the benefits to my folks! I'm obviously a big fan of what these guys are doing.

Vantagens

These guys make me compliant with the evolving landscape of HR and payroll without distracting me from the core functions of my small business. They made on-boarding from my old payroll system easy. They found mistakes I'd made and helped me to correct them so even my tax history was compliant. Their customer service is excellent and I'm incredibly pleased with their Homebase integration. Super clean!

Desvantagens

While the onboarding was much smoother than I anticipated, it was still a bit more cumbersome than described. It's definitely a hands-on process.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Coby H.
Setor: Serviços de Facilities
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Great payroll service for the little guy

Usado Semanal durante 6 a 12 meses
Avaliado em 22/10/2020
Fonte da avaliação: Capterra

Gusto is doing a better job than my previous payroll company for less money. They seem to really care about their customers and their experience.

Vantagens

The payroll features make doing payroll very easy. The employees can log their times and I can easily verify them and sync it with payroll. I feel like this company really cares about their customers much more than my previous "large payroll provider"

Desvantagens

Site navigation can be a little bit difficult at times. I have to do some searching to find what I am looking for. Reporting is OK but could be better.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,9/10
Baseado em 2.717 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Gusto

Preço do Gusto

A partir de
US$ 25,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Four pricing plans are available:

Concierge: $149 per company + $12 per employee per month.

Complete: $39 per company + $12 per employee per month.

Core: $39 per company + $6 per employee per month.

Basic: $19 per company + $6 per employee per month.

If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.

Four pricing plans are available:

Concierge: $149 per company + $12 per employee per month.

Complete: $39 per company + $12 per employee per month.

Core: $39 per company + $6 per employee per month.

Basic: $19 per company + $6 per employee per month.

If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.

Relação qualidade/preço
4,5/5
Baseado em 2.717 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Gusto

Recursos do Gusto

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4,6/5
Baseado em 2.717 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Gusto

Mais informações sobre Gusto

Principais recursos do Gusto

  • 256bit SSL encryption & bank level security
  • Advanced payroll features
  • Automated tasks
  • Automated taxes
  • Benefits management
  • Chat
  • Collaboration
  • Compensation management
  • Contractor management
  • Custom offer docs
  • Data encryption
  • Digital signature
  • Document storage
  • Employee database
  • Employee direct deposit
  • Employee health benefits
  • Employee management
  • Employee onboarding
  • Employee paystub access
  • HIPAA compliance
  • HR management
  • HSA, FSA, and Commuter benefits
  • Multiple pay rates
  • New hire reporting
  • Payroll management
  • QuickBooks integration
  • Reimbursement management
  • Retirement plan management
  • SSL security
  • Self-enrollment
  • Sick leave tracking
  • Surveys & feedback
  • Third party integration
  • Time clock integration
  • Time off requests
  • Vacation / leave tracking
  • Vacation tracking
  • Visual org charts
  • W-2s and 1099s
  • Workers compensation insurance

Vantagens

Have time for more meaningful work.
We take care of all the heavy lifting, filing all local, state, and federal payroll taxes to sending employee paystubs and W-2s.

Enjoy a central hub for your employee records.
Gusto is the system of record for all your employee information. Onboarding new employees (I-9, W-4) is 100% online, along with easily managing and approving PTO and sick days.

Receive world-class customer care.
Our US-based care team of knowledgable and friendly payroll and benefits experts are available by phone, chat, and email.

Perguntas frequentes sobre o Gusto

Perguntas frequentes sobre o Gusto

Abaixo estão algumas perguntas frequentes sobre o Gusto.

P: Que tipo de planos o Gusto oferece?

O Gusto oferece os seguintes planos de pagamento:

A partir de: US$ 25,00/mês

Modelo de preços: Assinatura

Teste Grátis: Não disponível

Four pricing plans are available: Concierge: $149 per company + $12 per employee per month. Complete: $39 per company + $12 per employee per month. Core: $39 per company + $6 per employee per month. Basic: $19 per company + $6 per employee per month. If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.

P: Quais são os principais recursos do Gusto?

O Gusto oferece os seguintes recursos:

  • 256bit SSL encryption & bank level security
  • Advanced payroll features
  • Automated tasks
  • Automated taxes
  • Benefits management
  • Chat
  • Collaboration
  • Compensation management
  • Contractor management
  • Custom offer docs
  • Data encryption
  • Digital signature
  • Document storage
  • Employee database
  • Employee direct deposit
  • Employee health benefits
  • Employee management
  • Employee onboarding
  • Employee paystub access
  • HIPAA compliance
  • HR management
  • HSA, FSA, and Commuter benefits
  • Multiple pay rates
  • New hire reporting
  • Payroll management
  • QuickBooks integration
  • Reimbursement management
  • Retirement plan management
  • SSL security
  • Self-enrollment
  • Sick leave tracking
  • Surveys & feedback
  • Third party integration
  • Time clock integration
  • Time off requests
  • Vacation / leave tracking
  • Vacation tracking
  • Visual org charts
  • W-2s and 1099s
  • Workers compensation insurance

P: Quem costuma usar o Gusto?

Os clientes habituais do Gusto são:

Pequenas empresas, Sem fins lucrativos, Empresas de médio porte

P: Em que idioma o Gusto está?

O Gusto está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Gusto oferece?

O Gusto tem os seguintes planos de preços:

Assinatura

P: O Gusto é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Gusto.

P: O Gusto se integra com quais outros aplicativos?

O Gusto se integra com os seguintes aplicativos:

Boomr, Deputy, FreshBooks, GoCo, QuickBooks Online, Receipt Bank, TSheets, Time Tracker, When I Work, Workato

P: Que nível de suporte o Gusto oferece?

O Gusto oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo