Gusto

Gusto's self-onboarding and employee communication is leaps and bounds ahead of their competition, as is their clean, user-friendly interface.

Customer service has been struggling recently. There should be a way to have a salary that doesn't change when the hours are changed. The other downside is that if there is an error, you have to void the entire payroll. An option to void a single check would be a great improvement.

We used to do around payroll through a company called pay soft.. or ProPay maybe another name for it. The program was decent a little bit cumbersome and the check stock was extremely expensive. They did their own payroll as a bureau. As a result of having their own proprietary software built they also sold it which was overpriced and in the long run didn't make us money. Just being a recommendation agency essentially and controlling if you ever clients payroll through gusto it's made us more money and they offer way more than ADP or paychecks ever has offered us.

There's not much I don't like about this software besides maybe the fact that it isn't really a software that you download it's an internet interface so if you're internet somehow becomes unreachable or it's down you can't really print out checks with proper taxes withheld. This is An occurrence few and far between and can always be advanced and then paid back once you can access it again. A desktop GUI that just calls in the website would be a handy tool for owners and accountants to be able to take more effort into their own hands on payroll

There are many products available that handle payroll, benefits, and employee database. My favorite thing about Gusto is that it uses a very human and personal approach to what could very easily be a cold and lifeless system or department.

I love the option to add contractors through he payroll system too.

The gusto customer service team is top notch.

Turbo Tax integration is fantastic

There’s very little to complain about with Gusto. I do wish it had a more catered option for freelancer one man band type of operations.

Auto-sync and tax payments are the best features of the product that go above other products. Gusto will file the taxes for you, will send corrections if need be, and keeps track of all of that for your ease of mind. Their customer service team is above reproach, always willing to look into a problem and resolve it as soon as possible.

This is nitpicky, but the layout of the website often changes slightly. It would be nice if there was more consistency in the format. But the tool itself is above reproach.