Agorapulse

Agorapulse

Gestão de redes sociais para equipes e agências

4.6/5 (313 avaliações)

Resumo do Agorapulse

O que é o Agorapulse?

Com o Agorapulse, as empresas podem gerenciar suas mensagens de mídia social, agendar e publicar conteúdo, identificar influenciadores-chave, monitorar canais sociais e criar relatórios perspicazes. A plataforma integra-se ao Facebook, Twitter, Instagram, YouTube, LinkedIn e Google+ para postar em várias plataformas. O Agorapulse oferece um sistema exclusivo de Social Inbox que ajuda os gerentes de mídias sociais a priorizar e responder a todas as consultas, comunicações e reclamações de fãs ou clientes.

O Agorapulse tem como objetivo ajudar as equipes de marketing a economizarem tempo ao publicar conteúdo, graças a um sistema de filas avançado que permite a reutilização automática de conteúdo atualizado. A plataforma qualifica os fãs e seguidores para ajudar as empresas a identificarem possíveis embaixadores e influenciadores, a fim de concentrar a atenção neles e incentivá-los como oportunidades.

Os principais recursos do Agorapulse incluem uma caixa de entrada de mídia social para cada conta, que rastreia mensagens recebidas, agendamentos, enfileiramentos, novos enfileiramentos, visualização avançada de conteúdo, captura de comentários de anúncios no Facebook e Instagram, relatórios ilimitados, regras personalizáveis de autorregulação para evitar spam, identificação de influenciadores e muito mais.

Resumo do Agorapulse

Preços

A partir de
US$ 99,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do Agorapulse

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Canadá, China, Europa e outros 5, Alemanha, Índia, Japão, América Latina, África e Oriente Médio
Idiomas
Inglês, Francês, Português, Espanhol

Capturas de tela

Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de tela do Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de tela do Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de tela do Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Agorapulse - Avaliações

Agorapulse - Avaliações

Classificação geral
4.6
/
5
Excelente
218

Muito bom
84

Regular
8

Ruim
2

Péssimo
1

Relação qualidade/preço
4.5
Recursos
4.4
Praticidade
4.6
Suporte ao cliente
4.8
96% dos usuários recomendam este app
Sas T.

An affordable solution with great support


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Victoria E.

The best you'll get for the price!

It's been a great experience! Their support team is very responsive and I love that we can request features.


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Avaliador Verificado

Great Tool for Social Media Managers

Overall, our team is very happy with Agorapulse - the functionality, support and features.


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Ian P.

Frustrating UI and poor integration with social media channels


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Mike G.

Agorapulse for Social Media Management Success

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.


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Sas T.
Setor: Organização cívica e social
Porte da empresa: 2-10 funcionários
Traduzido para Português

An affordable solution with great support

Usado Diariamente durante 1 a 5 meses
Avaliado em 26/11/2018
Fonte da avaliação: GetApp

Vantagens

In our search for a means to manage our extremely busy social media presence better, we had tried Agorapulse several times over the last four years. We’d always loved it but, as a voluntary organisation with a tiny income, couldn’t justify the spend. We tried many other solutions but, having still not found the right one, decided to give Agorapulse another trial. We weren't disappointed.

The developers listen to their customers and are constantly tweaking and updating the platform. This means it now serves our needs much better.

The interface is easy to set up and easy to use.

The inbox feature is one the biggest benefits for us. We can work through our many messages, comments, replies etc more easily in the single platform. It’s put an end to the times where different volunteers found themselves submitting detailed responses to the same queries at the same time! Being able to allocate interactions over to another team member ensures important responses and queries don’t get missed or they get directed to the right person.

Cross platform publishing in Agorapulse is great! Being able to compose a single status in one place for several social media accounts is a must - but Agorapulse takes this further, allowing you to fully tweak the status for each platform. No more sending statuses full of irrelevant @s and #s to Facebook because we’re in a rush and don’t want to write it twice!

Scheduling works really well with different options available to help you spread your messages more effectively. The ability to schedule posts by interval is a particularly useful feature. Being able to specify and exact time and date for a repeat post is also really helpful.

The listening features are helpful. We’re now spotting many things we were previously missing and not responding to, improving our engagement with our users.

Customer service is easy to access, with a fast and genuinely friendly and helpful response. Developers encourage feedback and take action on customer requests.

As a voluntary organisation, pricing is a big issue to us. Agorapulse is very well priced for what it offers. Great value!

Desvantagens

The only cons are little tweaks which would make Agorapulse even easier to use for us.

Finding scheduled items to amend can be diffficult if you have a lot of them set up. The calendar helps but a search feature would help more!

Due to the nature of our work (we get a lot of very personal messages) it would be very useful to us to edit user permissions, enabling full access to everything but private messaging. This would allow us to increase our volunteer base.

Traduzido para Português

Resposta do AgoraPulse

Hi there Sas,

Thank you so much for sharing your Agorapulse experience. I love that you're making great use of our per-network editing feature -- where you can crosspost content but tweak it for say, Facebook v. Twitter.

I hope you continue to find great value in our tool and support. Thanks again for writing about how this social media management tool has helped your volunteer organization.

Warm regards,
Lisa

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Victoria E.
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para Português

The best you'll get for the price!

Usado Diariamente durante 6 a 12 meses
Avaliado em 11/02/2020
Fonte da avaliação: GetApp

It's been a great experience! Their support team is very responsive and I love that we can request features.

Vantagens

I love the ability to schedule and customize content on multiple channels at once. Being able to tweak content for each platform is a huge perk.

Desvantagens

I wish there was the ability to schedule Instagram stories and have them publish automatically. I'd also love the ability to publish on Google My Business.

Traduzido para Português

Resposta do AgoraPulse

Hi there Victoria,

So happy to hear how you're loving the "per network" tweaks. Nobody does it quite like us for that feature. :)

I've just added your name to a notification list for Google My Business -- once we launch this feature, you'll be notified.

As far as scheduling Instagram Stories WITHOUT push notifications -- as soon as Instagram's API lets us, we'll be on it like white on rice!

Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para Português

Great Tool for Social Media Managers

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/02/2020
Fonte da avaliação: GetApp

Overall, our team is very happy with Agorapulse - the functionality, support and features.

Vantagens

It was difficult for us to find a tool that met our "must-haves" for social media management. This tool allows for scheduling posts and also queueing content which we really like the ability to hop between both structures. The reporting is effortless - we've saved at least 5 hours a month on running reports for our clients - and the reports include the client logo which is a big plus!

Desvantagens

While we love using the queus for scheduling content, it would be great if we could set each queues frequency. Right now, it is set up so that a queue pushing content every week on the day you set it. It would be great to set a queue to push content every other week or something like that. Additionally, it would be great if we could add internal notes to the content calendar. This would broaden the functionality of the tool for other marketing campaigns other than just social media.

Traduzido para Português

Resposta do AgoraPulse

Hi there,

So glad Agorapulse saves you time with your agency. Have you tried the new reports yet? Hope you like them as much as I do!

You have two really cool requests -- the non-weekly queues and calendar notes. If you read this, reach out to me (I don't know your name). I'd be happy to add you to our features list for these two.

Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Ian P.
Traduzido para Português

Frustrating UI and poor integration with social media channels

Usado Diariamente durante 6 a 12 meses
Avaliado em 02/09/2017
Fonte da avaliação: Capterra

Vantagens

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Desvantagens

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Traduzido para Português

Resposta do AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Mike G.
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para Português

Agorapulse for Social Media Management Success

Usado Diariamente durante Mais de dois anos
Avaliado em 19/03/2020
Fonte da avaliação: Capterra

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Vantagens

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social.

The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Desvantagens

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

Traduzido para Português

Resposta do Agorapulse

Thanks for the review and your longstanding support of Agorapulse. Michael!

Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9/10
Baseado em 313 usuários
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Preço do Agorapulse

Preço do Agorapulse

A partir de
US$ 99,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.5/5
Baseado em 313 usuários
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Recursos do Agorapulse

Recursos do Agorapulse

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Gestão de e-mail marketing
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4.4/5
Baseado em 313 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o Agorapulse

Perguntas frequentes sobre o Agorapulse

Abaixo estão algumas perguntas frequentes sobre o Agorapulse.

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse oferece os seguintes planos de pagamento:

A partir de: US$ 99,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do Agorapulse?

Não temos informações sobre os recursos do Agorapulse.

P: Quem costuma usar o Agorapulse?

Os clientes habituais do Agorapulse são:

Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Agorapulse está?

O Agorapulse está nos seguintes idiomas:

Inglês, Francês, Português, Espanhol

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse tem os seguintes planos de preços:

Assinatura

P: O Agorapulse é compatível com disponíveis móveis?

O Agorapulse é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Agorapulse se integra com quais outros aplicativos?

O Agorapulse se integra com os seguintes aplicativos:

Facebook, Instagram, LinkedIn, Shift, Twitter

P: Que nível de suporte o Agorapulse oferece?

O Agorapulse oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo