Agorapulse

Gestão de redes sociais para equipes e agências

4,6 /5 (494 avaliações) Escreva uma avaliação!

Resumo do Agorapulse

O que é o Agorapulse?

Com o Agorapulse, as empresas podem gerenciar suas mensagens de mídia social, agendar e publicar conteúdo, identificar influenciadores-chave, monitorar canais sociais e criar relatórios perspicazes. A plataforma integra-se ao Facebook, Twitter, Instagram, YouTube, LinkedIn e Google+ para postar em várias plataformas. O Agorapulse oferece um sistema exclusivo de Social Inbox que ajuda os gerentes de mídias sociais a priorizar e responder a todas as consultas, comunicações e reclamações de fãs ou clientes.

O Agorapulse tem como objetivo ajudar as equipes de marketing a economizarem tempo ao publicar conteúdo, graças a um sistema de filas avançado que permite a reutilização automática de conteúdo atualizado. A plataforma qualifica os fãs e seguidores para ajudar as empresas a identificarem possíveis embaixadores e influenciadores, a fim de concentrar a atenção neles e incentivá-los como oportunidades.

Os principais recursos do Agorapulse incluem uma caixa de entrada de mídia social para cada conta, que rastreia mensagens recebidas, agendamentos, enfileiramentos, novos enfileiramentos, visualização avançada de conteúdo, captura de comentários de anúncios no Facebook e Instagram, relatórios ilimitados, regras personalizáveis de autorregulação para evitar spam, identificação de influenciadores e muito mais.

Resumo do Agorapulse

Preços

A partir de
US$ 99,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do Agorapulse

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 4, Índia, Japão, Alemanha, México
Idiomas
Espanhol, Francês, Inglês

Mídias

Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Keep conversation history and add internal notes on your fans, followers, and detractors.
Our downloadable reports allow you to easily customize, share, and learn from your social media activity.
Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.
Agorapulse - Vídeo Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de tela do Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de tela do Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de tela do Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Agorapulse - Avaliações

Agorapulse - Avaliações

Classificação geral
4,6
/
5
Excelente
319

Muito bom
159

Regular
13

Ruim
2

Péssimo
1

Relação qualidade/preço
4,5
Recursos
4,3
Praticidade
4,6
Suporte ao cliente
4,8
97% dos usuários recomendam este app
Amy M.

Most robust with client approval process

We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.


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Lynne L.

Amazing value for publishing & analytics! Excellent customer service


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Alexa B.

Review

Generally easy to use but not as advanced as we would like.


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Michael N.

Very user-friendly and efficient to use with some minor weaknesses

Simple setup, very easy and efficient to use, even for non-digital-affine people, many easy-to-use functions and many channels are supported. All in all, it makes working in a company with many pages and many users much easier. The calendar overview of scheduled posts is also very useful, you can easily move posts by drag and drop.
Only the display of comments under ad-posts is missing. And great would be a built-in advertising option (i.e. automatic boosting or similar). But new functions are constantly added.


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Dan F.

One of the Best Social Media Scheduling Platforms

I am very happy with this tool and recommend using it.


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Amy M.
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Most robust with client approval process

Usado Diariamente durante 6 a 12 meses
Avaliado em 23/11/2020
Fonte da avaliação: Capterra

We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.

Vantagens

Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.

Desvantagens

We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.

Traduzido para o Português

Resposta do Agorapulse

Thanks for sharing your experience with us!
I am so glad to hear that you've enjoyed working with our Shared Calendars.
I've just added your vote to the suggestion to add a "pause all content" button.
Again, thank you for sharing that suggestion with us!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Lynne L.
Setor: Filantropia
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Amazing value for publishing & analytics! Excellent customer service

Usado Diariamente durante 6 a 12 meses
Avaliado em 01/12/2020
Fonte da avaliação: Capterra

Vantagens

The best part is the amazing customer service! They are responsive and generally have a good response for everything - including an idea to workaround if needed. The interface is nice and user-friendly. It was easy for team members to get used to the publishing and analytics tools. The crowd favourite is the ability to publish to (and edit for) multiple channels easily from one place. The price is incredibly accessible, especially for a non-profit like us! Love the system for addressing clients' wishes - we can vote and comment on them, and get updates when they're being worked on or the opportunity to consult with an AP team member on them. Overall I feel more efficient using AP.

Desvantagens

I had to add all 40 social accounts myself, which was long. I believe this is being fixed soon (if not already). They really need to add a draft option and/or option to add notes to the calendar to address the lack of ability to plan social posts using AP. Again, this is something that seems to be on their radar. There are other, smaller limitations, like not being able to schedule (or upload a carousel) from the app. Social listening can definitely become more sophisticated, and I'm confident it will.

Traduzido para o Português

Resposta do Agorapulse

Hi Lynne,

Thanks for the fabulous review!
Our team is thrilled you're happy with our service!
And yes, you're right! We are already working on some pretty awesome features that I'm sure you will like. :-)
Stay tuned!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Alexa B.
Setor: Varejistas
Porte da empresa: 201-500 funcionários
Traduzido para o Português
Traduzido para o Português

Review

Usado Diariamente durante 6 a 12 meses
Avaliado em 20/10/2020
Fonte da avaliação: Capterra

Generally easy to use but not as advanced as we would like.

Vantagens

The listening tool is easy, including the IG API.

Desvantagens

That you cannot separate facebook comments from ad comments.

Traduzido para o Português

Resposta do Agorapulse

Thanks for the review, Alexa. Have you tried the inbox filter to separate the Facebook paid comments from the organic comments? It's a helpful way to separate them.

Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 1.0/10

Michael N.
Setor: Publicidade e marketing
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Very user-friendly and efficient to use with some minor weaknesses

Usado Semanal durante Mais de um ano
Avaliado em 26/10/2020
Fonte da avaliação: Capterra

Simple setup, very easy and efficient to use, even for non-digital-affine people, many easy-to-use functions and many channels are supported. All in all, it makes working in a company with many pages and many users much easier. The calendar overview of scheduled posts is also very useful, you can easily move posts by drag and drop.
Only the display of comments under ad-posts is missing. And great would be a built-in advertising option (i.e. automatic boosting or similar). But new functions are constantly added.

Vantagens

We looked at many tools for social media management. The price-performance ratio was by far the best at Agorapulse (even if the name is a bit bulky to pronounce ;-)
The tool supports multiple channels, has an efficient and easy user rights management, has extensive and very easy to use approval processes or processes to assign messages and comments to other users. The built-in translation function is ideal because we work internationally and this makes the work much easier.
Another advantage is that you can schedule Instagram Stories, which has proven to be complicated in the past and with other tools.
The tool itself is self-explanatory, a long training is not necessary. The reports are useful and complement the information from Facebook Insights very well. In addition, you get Instagram reportings, which you miss with Instagram itself.
All in all, I can recommend the tool because of its ease of use, the variety of functions and the good price-performance ratio.

Desvantagens

The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary.
And what is also missing is that comments on Facebook/Instagram ads are displayed. Agorapulse only shows comments on organic posts.

Traduzido para o Português

Resposta do Agorapulse

Hello Michael,

It's super to hear how our tool's onboarding, inbox, and reporting options have worked for your worldwide team. Our inbox captures ad comments on Facebook and Instagram so continue to reach out to our support team for more information.

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Dan F.
Setor: Automotivo
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

One of the Best Social Media Scheduling Platforms

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/11/2020
Fonte da avaliação: Capterra

I am very happy with this tool and recommend using it.

Vantagens

AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms.

Some of the features I like about AgoraPulse are:

Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent!

Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler!

Desvantagens

Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

Traduzido para o Português

Resposta do Agorapulse

Hi Dan,

So glad to hear how much you're liking managing your social media profiles with Agorapulse. Isn't the inbox treatment of ad comments a super time saver?

You can definitely drag and drop content on your publishing calendar. Reach out to our sales team for more information.

Warm regards,
Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8,8/10
Baseado em 494 usuários
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Preço do Agorapulse

Preço do Agorapulse

A partir de
US$ 99,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,5/5
Baseado em 494 usuários
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Recursos do Agorapulse

Recursos do Agorapulse

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Marketing de redes sociais
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4,3/5
Baseado em 494 usuários
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Categorias

Perguntas frequentes sobre o Agorapulse

Perguntas frequentes sobre o Agorapulse

Abaixo estão algumas perguntas frequentes sobre o Agorapulse.

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse oferece os seguintes planos de pagamento:

A partir de: US$ 99,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do Agorapulse?

Não temos informações sobre os recursos do Agorapulse.

P: Quem costuma usar o Agorapulse?

Os clientes habituais do Agorapulse são:

Pequenas empresas, Grandes empresas, Sem fins lucrativos, Empresas de médio porte

P: Em que idioma o Agorapulse está?

O Agorapulse está nos seguintes idiomas:

Espanhol, Francês, Inglês

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse tem os seguintes planos de preços:

Assinatura

P: O Agorapulse é compatível com disponíveis móveis?

O Agorapulse é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Agorapulse se integra com quais outros aplicativos?

O Agorapulse se integra com os seguintes aplicativos:

Facebook, Frazer, Instagram, LinkedIn, Shift, Twitter

P: Que nível de suporte o Agorapulse oferece?

O Agorapulse oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo