Agorapulse

Agorapulse

Gestão de redes sociais para equipes e agências

4.7/5 (292 avaliações)

Resumo do Agorapulse

O que é o Agorapulse?

Com o Agorapulse, as empresas podem gerenciar suas mensagens de mídia social, agendar e publicar conteúdo, identificar influenciadores-chave, monitorar canais sociais e criar relatórios perspicazes. A plataforma integra-se ao Facebook, Twitter, Instagram, YouTube, LinkedIn e Google+ para postar em várias plataformas. O Agorapulse oferece um sistema exclusivo de Social Inbox que ajuda os gerentes de mídias sociais a priorizar e responder a todas as consultas, comunicações e reclamações de fãs ou clientes.

O Agorapulse tem como objetivo ajudar as equipes de marketing a economizarem tempo ao publicar conteúdo, graças a um sistema de filas avançado que permite a reutilização automática de conteúdo atualizado. A plataforma qualifica os fãs e seguidores para ajudar as empresas a identificarem possíveis embaixadores e influenciadores, a fim de concentrar a atenção neles e incentivá-los como oportunidades.

Os principais recursos do Agorapulse incluem uma caixa de entrada de mídia social para cada conta, que rastreia mensagens recebidas, agendamentos, enfileiramentos, novos enfileiramentos, visualização avançada de conteúdo, captura de comentários de anúncios no Facebook e Instagram, relatórios ilimitados, regras personalizáveis de autorregulação para evitar spam, identificação de influenciadores e muito mais.

Resumo do Agorapulse

Preços

A partir de
US$ 99,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do Agorapulse

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Canadá, China, Europa e outros 5, Alemanha, Índia, Japão, América Latina, África e Oriente Médio
Idiomas
Inglês, Francês, Português, Espanhol

Capturas de tela

Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de tela do Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de tela do Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de tela do Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Agorapulse - Avaliações

Agorapulse - Avaliações

Classificação geral
4.7
/
5 292 avaliações
Excelente
205

Muito bom
78

Regular
7

Ruim
1

Péssimo
1

Relação qualidade/preço
4.5
Recursos
4.4
Praticidade
4.6
Suporte ao cliente
4.8
97% dos usuários recomendam este app
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


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Jerry P.

Excellent social media management tools for small to mid-size teams

We have a team of more than 10 people managing about a half dozen social media accounts. AgoraPulse gives us a central platform where we can monitor our accounts, respond to our community, schedule and develop content, generate reports, and even keep track of our more engaged users. AgoraPulse saves our small team hours--possibly more than a hundred hours--every month.


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Avaliador Verificado

Great Tool for Social Media Managers

Overall, our team is very happy with Agorapulse - the functionality, support and features.


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Matt M.

AgoraPulse solves two critical problems that others struggle with...

In general, as a business owner, I deal with a lot of different user interfaces and productivity platforms on a daily basis, AgoraPulse included. That said, AgoraPulse is simply my favorite tool in terms of user friendliness and overall experience. I don’t really know how they pulled it off, but AgoraPulse turned a challenging task into a simple and intuitive experience...this is their strength, and that is a good strength to have in any user-centric industry. I am a big fan!


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Ian P.

Frustrating UI and poor integration with social media channels


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Matt T.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
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Recommending AgoraPulse for Social Media Management Platform

Usado Diariamente durante 1 a 5 meses
Avaliado em 27/08/2019
Fonte da avaliação: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Vantagens

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Desvantagens

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

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Resposta do AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jerry P.
Setor: Educação superior
Porte da empresa: 201-500 funcionários
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Excellent social media management tools for small to mid-size teams

Usado Diariamente durante 1 a 5 meses
Avaliado em 02/05/2019
Fonte da avaliação: Capterra

We have a team of more than 10 people managing about a half dozen social media accounts. AgoraPulse gives us a central platform where we can monitor our accounts, respond to our community, schedule and develop content, generate reports, and even keep track of our more engaged users. AgoraPulse saves our small team hours--possibly more than a hundred hours--every month.

Vantagens

AgoraPulse offers a full suite of tools for social media management and monitoring for small to mid-size teams. It was easy to get our team trained and working within a couple days. AgoraPulse's support team has been wonderfully friendly and responsive, answering questions and dealing with any issues we've encountered, responding to chats usually within five minutes. The range of supported social media platforms was attractive, since it covered nearly all the services we use.

We originally were looking for a social media monitoring tool with some basic automated reporting. The integrated workflow tool and content scheduling calendars were originally nice add-ons to have, but they have quickly become the part of AgoraPulse that we use the most. The ability to schedule and assign content weeks in advance and pass drafts through an editorial process all within AgoraPulse has been a real time saver.

To be honest, the price was the first thing that caught our attention. While SproutSocial or Hootsuite have become the de-facto industry standard for enterprise-level social media management, the price tag they offered for our small team--well beyond $10,000 USD--was well beyond anything our budget could handle. AgoraPulse offered a competitive package for a fraction of the cost, offering friendly, personable support throughout the onboarding process and beyond.

Desvantagens

The interface and some of the features feel somewhat underdeveloped compared to some of the bigger and more expensive options. In their defense, however, AgoraPulse is actively developing and changing the platform. They have an active feedback forum where users can offer feedback and feature requests, and they seem to regularly implement changes based on feedback from users. As long as they keep improving, the lack of polish in the interface and some of the features is outweighed by their more affordable price.

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Resposta do AgoraPulse

Hi Jerry,

I love hearing how Agorapulse has saved you tons of time and money. You're right: we're in constant listen and optimize mode. I think you'll love the improvements we'll make this year that will make your social media management even easier.

Warm regards,
Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
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Great Tool for Social Media Managers

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/02/2020
Fonte da avaliação: GetApp

Overall, our team is very happy with Agorapulse - the functionality, support and features.

Vantagens

It was difficult for us to find a tool that met our "must-haves" for social media management. This tool allows for scheduling posts and also queueing content which we really like the ability to hop between both structures. The reporting is effortless - we've saved at least 5 hours a month on running reports for our clients - and the reports include the client logo which is a big plus!

Desvantagens

While we love using the queus for scheduling content, it would be great if we could set each queues frequency. Right now, it is set up so that a queue pushing content every week on the day you set it. It would be great to set a queue to push content every other week or something like that. Additionally, it would be great if we could add internal notes to the content calendar. This would broaden the functionality of the tool for other marketing campaigns other than just social media.

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Resposta do AgoraPulse

Hi there,

So glad Agorapulse saves you time with your agency. Have you tried the new reports yet? Hope you like them as much as I do!

You have two really cool requests -- the non-weekly queues and calendar notes. If you read this, reach out to me (I don't know your name). I'd be happy to add you to our features list for these two.

Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Matt M.
Setor: Empacotamento e contêineres
Porte da empresa: 2-10 funcionários
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AgoraPulse solves two critical problems that others struggle with...

Usado Diariamente durante 6 a 12 meses
Avaliado em 10/12/2019
Fonte da avaliação: Capterra

In general, as a business owner, I deal with a lot of different user interfaces and productivity platforms on a daily basis, AgoraPulse included. That said, AgoraPulse is simply my favorite tool in terms of user friendliness and overall experience. I don’t really know how they pulled it off, but AgoraPulse turned a challenging task into a simple and intuitive experience...this is their strength, and that is a good strength to have in any user-centric industry. I am a big fan!

Vantagens

ArogaPulse helps me in two key ways that other social media management platforms can’t match: 1) The interface is intuitively easy to navigate; therefore saving time and minimizing the potential for user error in content management and creation...all accomplished by a very clever and intuitive workflow interface that very intentionally does not overwhelm the user, which is a huge challenge with a feature rich platform such as AgoraPulse. 2) The amazing customer support is second to none...not just in promptness, but in knowledge and tone, I am impressed with the support I get each and every time (it doesn’t even feel like support, it feels like a helpful conversation).

Desvantagens

Honestly, I can’t really think of any negatives. It has been a pleasurable journey from the beginning. As a business owner, I am very impressed and the quality of the experience is a big priority in my approach both professionally and personally.

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Resposta do AgoraPulse

Thanks, Matt! So glad our dashboard and customer support (or "helpful conversation team") are making your life at JUSTHANKS easier.

Warm regards,
Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Ian P.
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Frustrating UI and poor integration with social media channels

Usado Diariamente durante 6 a 12 meses
Avaliado em 02/09/2017
Fonte da avaliação: Capterra

Vantagens

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Desvantagens

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

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Resposta do AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Recomendação do usuário
9.1/10
Baseado em 292 usuários
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Preço do Agorapulse

Preço do Agorapulse

A partir de
US$ 99,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.5/5
Baseado em 292 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Agorapulse

Recursos do Agorapulse

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Gestão de email marketing
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4.4/5
Baseado em 292 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o Agorapulse

Perguntas frequentes sobre o Agorapulse

Abaixo estão algumas perguntas frequentes sobre o Agorapulse.

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse oferece os seguintes planos de pagamento:

A partir de: US$ 99,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do Agorapulse?

Não temos informações sobre os recursos do Agorapulse.

P: Quem costuma usar o Agorapulse?

Os clientes habituais do Agorapulse são:

Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Agorapulse está?

O Agorapulse está nos seguintes idiomas:

Inglês, Francês, Português, Espanhol

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse tem os seguintes planos de preços:

Assinatura

P: O Agorapulse é compatível com disponíveis móveis?

O Agorapulse é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Agorapulse se integra com quais outros aplicativos?

O Agorapulse se integra com os seguintes aplicativos:

Facebook, Instagram, LinkedIn, Shift, Twitter

P: Que nível de suporte o Agorapulse oferece?

O Agorapulse oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo