Agorapulse

Gestão de redes sociais para equipes e agências

4,7 /5 (340 avaliações) Escreva uma avaliação!

Resumo do Agorapulse

O que é o Agorapulse?

Com o Agorapulse, as empresas podem gerenciar suas mensagens de mídia social, agendar e publicar conteúdo, identificar influenciadores-chave, monitorar canais sociais e criar relatórios perspicazes. A plataforma integra-se ao Facebook, Twitter, Instagram, YouTube, LinkedIn e Google+ para postar em várias plataformas. O Agorapulse oferece um sistema exclusivo de Social Inbox que ajuda os gerentes de mídias sociais a priorizar e responder a todas as consultas, comunicações e reclamações de fãs ou clientes.

O Agorapulse tem como objetivo ajudar as equipes de marketing a economizarem tempo ao publicar conteúdo, graças a um sistema de filas avançado que permite a reutilização automática de conteúdo atualizado. A plataforma qualifica os fãs e seguidores para ajudar as empresas a identificarem possíveis embaixadores e influenciadores, a fim de concentrar a atenção neles e incentivá-los como oportunidades.

Os principais recursos do Agorapulse incluem uma caixa de entrada de mídia social para cada conta, que rastreia mensagens recebidas, agendamentos, enfileiramentos, novos enfileiramentos, visualização avançada de conteúdo, captura de comentários de anúncios no Facebook e Instagram, relatórios ilimitados, regras personalizáveis de autorregulação para evitar spam, identificação de influenciadores e muito mais.

Resumo do Agorapulse

Preços

A partir de
US$ 99,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do Agorapulse

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Canadá, China, Europa e outros 5, Alemanha, Índia, Japão, América Latina, África e Oriente Médio
Idiomas
Inglês, Francês, Português, Espanhol

Capturas de tela

Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Captura de tela do Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de tela do Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de tela do Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de tela do Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Agorapulse - Avaliações

Agorapulse - Avaliações

Classificação geral
4,7
/
5
Excelente
237

Muito bom
91

Regular
9

Ruim
2

Péssimo
1

Relação qualidade/preço
4,5
Recursos
4,4
Praticidade
4,6
Suporte ao cliente
4,8
96% dos usuários recomendam este app
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


Traduzir com Google
Nathaly W.

Simple but Powerful

The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes


Traduzir com Google
Ian P.

Frustrating UI and poor integration with social media channels


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Mike G.

Agorapulse for Social Media Management Success

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.


Traduzir com Google
Ben M.

Has improved our agency workflow ten-fold!

Very positive, we had a hitch with shared calendars which turned out to be a bug that had never happened before, the customer service team escalated quickly and came back to me in the following days when the technical team had fixed it - couldn't ask for any more.


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Matt T.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Recommending AgoraPulse for Social Media Management Platform

Usado Diariamente durante 1 a 5 meses
Avaliado em 27/08/2019
Fonte da avaliação: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Vantagens

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Desvantagens

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Traduzido para o Português

Resposta do AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Nathaly W.
Setor: Manutenção predial
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Simple but Powerful

Usado Diariamente durante 6 a 12 meses
Avaliado em 24/06/2020
Fonte da avaliação: Capterra

The price for the quality of the functionality and wide range of the functionality is amazing! I get almost everything I would get on sprout social but at a better price for what we need and it's so easy to navigate. On the basis I get everything I need and anything else is just a wonderful bonus. I'm excited to see how this developes

Vantagens

I like that I have all the reports I need from a general over all social stand as well as individual post. I also enjoy that I can access all the inboxes and comments section for each of the platforms. It was big worry for me to be able to get to each comment and not worry about missing one. Being able to tag comments and posts was also important to me so that I could keep track of what kind of posts to create in future.

Desvantagens

Sprout Social gives the perfect timing for when to post something, and although Agora does give this information, it is not readily available when posting. After scheduling a bulk post on multiple pages, sometimes I want to change the whole bulk, but I have to access them one by one. It is also fantastic that I can see competitor data but I can only add on competitor on the subscription that we are on.

Traduzido para o Português

Resposta do Agorapulse

Hi Nathaly,

I love hearing how you're making great use of our reporting, inbox, and publishing features ... and that you're saving money!

You're right: we don't have the optimal time feature. But I'll add your email to our notification list for this feature -- you'll get a message when it's added to our product roadmap.

If you have any other feature requests, definitely let us know!

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação: 7.0/10

Ian P.
Traduzido para o Português

Frustrating UI and poor integration with social media channels

Usado Diariamente durante 6 a 12 meses
Avaliado em 02/09/2017
Fonte da avaliação: Capterra

Vantagens

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Desvantagens

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Traduzido para o Português

Resposta do AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Mike G.
Setor: Publicidade e marketing
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Agorapulse for Social Media Management Success

Usado Diariamente durante Mais de dois anos
Avaliado em 19/03/2020
Fonte da avaliação: Capterra

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Vantagens

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social.

The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Desvantagens

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

Traduzido para o Português

Resposta do Agorapulse

Thanks for the review and your longstanding support of Agorapulse. Michael!

Lisa at Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Ben M.
Setor: Publicidade e marketing
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Has improved our agency workflow ten-fold!

Usado Diariamente durante 6 a 12 meses
Avaliado em 28/05/2020
Fonte da avaliação: Capterra

Very positive, we had a hitch with shared calendars which turned out to be a bug that had never happened before, the customer service team escalated quickly and came back to me in the following days when the technical team had fixed it - couldn't ask for any more.

Vantagens

The main reason for moving to AgoraPulse is the fact that it offers publishing, listening and community engagement with all providing great service but at a very competitive price for our size of agency.

It is constantly introducing new features such as the shared calendar which is allowing us to drop another service and bring clients on to AgoraPulse for all processes of social management.

Desvantagens

Not much - the only thing we would love is an alert when channels have no content scheduled in, given the number of accounts we manage it would be great to have this to know when they are about to run out or have run out.

Traduzido para o Português

Resposta do Agorapulse

Hi Ben,

So glad the features, customer support, and price point are working well for your agency!

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
9/10
Baseado em 340 usuários
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Preço do Agorapulse

Preço do Agorapulse

A partir de
US$ 99,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,5/5
Baseado em 340 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Agorapulse

Recursos do Agorapulse

API
Análise de campanhas
Análise de dados da participação
Análise de dados em tempo real
Gestão de campanhas
Gestão de conteúdo
Imagem de marca personalizável
Importação/exportação de dados
Integração de redes sociais
Integração de terceiros
Interface para arrastar e soltar
Marketing de multicanal
Marketing de redes sociais
Modelos personalizáveis
Monitoramento
Notificações automáticas
Painel de atividades
Relatórios e estatística
Segmentação de campanhas
Testes A/B
Recursos
4,4/5
Baseado em 340 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o Agorapulse

Perguntas frequentes sobre o Agorapulse

Abaixo estão algumas perguntas frequentes sobre o Agorapulse.

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse oferece os seguintes planos de pagamento:

A partir de: US$ 99,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do Agorapulse?

Não temos informações sobre os recursos do Agorapulse.

P: Quem costuma usar o Agorapulse?

Os clientes habituais do Agorapulse são:

Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o Agorapulse está?

O Agorapulse está nos seguintes idiomas:

Inglês, Francês, Português, Espanhol

P: Que tipo de planos o Agorapulse oferece?

O Agorapulse tem os seguintes planos de preços:

Assinatura

P: O Agorapulse é compatível com disponíveis móveis?

O Agorapulse é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Agorapulse se integra com quais outros aplicativos?

O Agorapulse se integra com os seguintes aplicativos:

Facebook, Instagram, LinkedIn, Shift, Twitter

P: Que nível de suporte o Agorapulse oferece?

O Agorapulse oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo