Vertex
Sobre o Vertex
As soluções do Vertex integram-se a sistemas de planejamento de recursos empresariais (ERP na sigla em inglês), sistemas de cobrança ou plataformas de comércio eletrônico para fornecer determinação fiscal precisa em todas as transações de vendas e compras. A solução também gera devoluções em PDF e fornece ferramentas de gerenciamento de certificados de isenção. O sistema mantém as regras e taxas mais recentes para impostos sobre venda e uso, impostos sobre valor agregado e conteúdo tributário específico do setor para tributação de varejo multicanal.
O Vertex reúne a perspicácia do processo tributário, a inovação tecnológica e as parcerias confiáveis do setor para criar uma solução global de impostos indiretos de ponta a ponta, reduzindo a exposição à auditoria e liberando os departamentos fiscais para agregar mais valor à empresa.
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Avaliações
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Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Bens de consumo
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Streamlining tax management
Avaliado em 26/12/2018
Vertex does it's job and does it well. It has really helped streamline tax calculations for our...
Vertex does it's job and does it well. It has really helped streamline tax calculations for our accounts and creating tax rules is a breeze. I have not had experience in dealing with Vertex customer service. The software communicates almost instantaneously with our ERP which allows order processing to flow without delay.
Vantagens
Vertex does a great job of calculating tax rates for my company's account and implementing tax rules. We are sitting on 100,000+ accounts in our system. Vertex calculates tax rates based on jurisdiction for each one. It means allowing your ERP system to communicate with Vertex, and vice versa. In order to calculate special rates, such as a reduced California rate, you need to enter a tax rule to deduct the specific rate. Each account receives its own rule.
Desvantagens
The UI is quite dated in my opinion. It's a straight forward software, meant for business applications. There are other software that present a much more modern look. The dated UI doesn't affect performance though. It would be nice if there was an option to store tax certs in the database as well, like Avalara CertCapture.
- Setor: Varejistas
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great product overall.
Avaliado em 05/06/2023
Overall, it's a great product.
Overall, it's a great product.
Vantagens
I love working the Tax Preparer Team at Vertex. They are the main reason I love Vertex. I also like how easy it is to upload tax data files into Vertex.
Desvantagens
I wish that there was a better resource at Vertex for navigating solutions in O'Series, when it comes to resolving issues we discover along the way. Navigating the ticketing system and the various emails back and forth (only to get a mediocre answer) is quite discouraging.
Alternativas consideradas
TaxJarRazões para escolher o Vertex
Avalara cancelled our contract with them.Razões para mudar para o Vertex
Vertex was compatible with our B2B website--which was required. The other two couldn't do this for us.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Vertex Review
Avaliado em 05/10/2023
Vantagens
Features are too good and easy to used..
Desvantagens
Tax calculation can improve more into the vertex
- Porte da empresa: 201 - 500 funcionários
- Usado Mensal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Very positive overall experience with Vertex for over 10 years
Avaliado em 28/02/2018
Vantagens
The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product. Every single person I have spoke to has been knowledgeable, friendly and quick in getting me answers. It is truly a pleasure to call support.
The system is fairly user friendly and even when I forget how to do something, it is like riding a bike, it just comes back to you naturally as you navigate through the menus. The system is set up so that you can do most things without looking through documentation. And the things I couldn't figure out? Vertex client support was right there to lend a hand when I needed it. We also did a migration from Vertex Q to Vertex O about a year and a half ago and the process was so easy. I wish all product upgrades/migrations were that simple. Very stress-free. So far, I've seen the same type of satisfaction from O that I saw with Q, which was a very positive experience.
Desvantagens
There honestly is not much that I have found that I have not liked. There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged. If we could have less outages, or perhaps more notice when there is going to be an outage, then the product really would be perfection. It has gotten better since we first went live and they are less frequent and we do receive more notice when they know there is a repair/update needed. However, that being said, we have never had any issues when they have done upgrades, no problems noticed at all. Possibly, the outages could be more system update or hardware related.
- Setor: Atacadistas
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
We use this for research along with reporting, billing and exemption maintenance.
Avaliado em 01/03/2018
Sales tax has a lot of little variances across the states, across industries and cross products....
Sales tax has a lot of little variances across the states, across industries and cross products. The product supports all our changes and updates in a constantly changing market. I have a lot of confidence that this software allows us to consistently bill our customers correctly. Even when there are customers out of city limits getting billed otherwise, we can send the issue to the support team and they research and provide a solution in a very timely fashion. Granted there is not always a solution but that is communicated well.
Vantagens
We are able to test various scenarios as we expand our product lines and add states. Designing a report that meets your exact needs is helpful when completing returns and the exemption records are neatly stored and easily accessed.
Desvantagens
Adding customers and their certificates can be time consuming since the advanced selection tool now pulls up everything then lets you request a specific account to add to. There is also a lot of date sensitivity that blocks things versus 6.0 which just let it go. Updates to the software are making both of these issues more pronounced.
Perguntas frequentes sobre o Vertex
Abaixo estão algumas perguntas frequentes sobre o Vertex.P: Que tipo de planos o Vertex oferece?
O Vertex oferece os seguintes planos de pagamento:
- A partir de:
- Avaliação gratuita: Não disponível
P: Quem costuma usar o Vertex?
Os clientes habituais do Vertex são:
2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Vertex está?
O Vertex está nos seguintes idiomas:
inglês
P: O Vertex é compatível com dispositivos móveis?
O Vertex é compatível com os seguintes dispositivos:
P: O Vertex se integra com quais outros aplicativos?
Não temos informações sobre quais integrações o Vertex oferece.
P: Que nível de suporte o Vertex oferece?
O Vertex oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Vertex.
