
Sobre o Kaseya VSA
Kaseya VSA is the ultimate solution for managing and automating your IT environment to help you live up to the challenge. With VSA, IT professionals can improve service delivery and increase IT efficiency. With flexible payment terms, optional configurations, multiple domain capabilities, cloud-based and on-premise, IT organizations of all sizes can experience the benefits of enterprise-class IT management.
VSA also offers some of the most powerful solutions in RMM, ready built with the tools you'll need to run a successful IT organization. VSA comes equipped with Remote Control, Patch Management, Auditing, Monitoring, AV/AM, and Backup. All wrapped around a powerful automation engine to save you time and money.
Preços a partir de:
N/D
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Kaseya VSA
Principais benefícios do Kaseya VSA
Continue your transition to a modern MSP or IT Department leveraging the Kaseya VSA platform. With VSA you'll be able to provide an increased level of service, improved efficiency, and ultimately improve the bottom as an IT organization. Take Kaseya VSA out for a spin with our Free Trial, see for yourself how VSA can change your IT organization.
Dispositivos
Porte da empresa
Mercados
Austrália, Canadá, Alemanha, Reino Unido, Irlanda, Índia, México, Países Baixos, Nova Zelândia, Singapura, Estados Unidos, África do Sul e outros 7
Idiomas
alemão, francês, inglês, neerlandês
Preços a partir de:
N/D
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Kaseya VSA
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Recursos
Total de recursos do Kaseya VSA: 107
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Avaliações
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- Setor: Serviços e tecnologia da informação
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Product
Avaliado em 25/01/2019
I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel...
I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs.
Kaseya is a must for your business. They can scale with you as you grow your business too.
Vantagens
Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine.
Desvantagens
The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
increasing helpdesk staff productivity
Avaliado em 01/11/2019
-- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active...
-- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active remote support
Establish monitoring and maintenance necessary for new and existing clients
Monitors Server Windows Operating System performance and takes action to resolve problems
Monitors the Microsoft Exchange Service and resolved any issues regarding the email systems
Monitors Workstation Windows Operating System performance and escalate actions
Monitors network Devices status and performance and escalate actions
Monitors Storage Devices health and takes action to resolve problems
Monitors VMware Infrastructure performance and takes action to resolve problems
Prepare and present service and monitoring reports to management regularly
Documents problems and resolutions on production servers
Completes scheduled audits and provides reports to customers periodically
Vantagens
Kaseya is one of the best RMM (Remote Monitoring and Management) tools in the market
we have moved from REACTIVE to PROACTIVE and now we are moving to SERVICES
related to "Service Management Maturity model"
thanks to Kaseya we achieved
1. Analyze trends
2. Set thresholds
3. Predict problems
4. measure applications availability
5. Automate (highly appreciable when you handle hundreds of devices)
6. Mature Problem Configuration, change, asset and performance management
7. Increase Security in multiple layers
8. Manage the entire Windows updates process
9. Remote Control
10. Compliance and audit Reports
Desvantagens
unfortunately using kaseya core modules, it is not stronger to manage network devices
Alternativas consideradas
ConnectWise ControlRazões para mudar para o Kaseya VSA
integration with internal and third party products- Setor: Indústria farmacêutica
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best Tool for Remote Monitoring and management : Kaseya VSA Pro.
Avaliado em 31/03/2022
Vantagens
With Overall experience Kaseya is the best tool for IT helpdesk and Asset management solution. I'm very happy and satisfied customer with the outcomes from Kaseya. Kaseya is the best Solution with the Commercial part and the Services from Kaseya support always quick and fast.
Desvantagens
Not really. Still Kaseya is always helpful for me and my team. And never found this with any issue. t
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Kaseya is very good with the commercial side. And multiple features with single windows.- Setor: Imobiliárias
- Porte da empresa: 1 001-5 000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
A powerful engine marred by lazy, ongoing GUI problems
Avaliado em 10/05/2019
We took on Kaseya largely for remote control of clients and Windows/Office patching. We quickly...
We took on Kaseya largely for remote control of clients and Windows/Office patching. We quickly made use of its Agent Procedures and reports modules and then continued on, slowly integrating module after module.
Vantagens
Many powerful modules:
- I would not even consider Windows patching without Kaseya: it is granular, easy to use, pretty complete
- Agent Procedures and Policies allow enormous customization in what you can do - practically any script you can think of can potentially be run through here
- LiveConnect is smooth and fast and provides a wealth of tools
- Reports, Alerts, and Audit modules are clear (once understood) and provide tremendous detail and customization
Desvantagens
Persistent, unfixed, obvious GUI issues spanning years and years after being reported:
- screens not refreshing;
- inconsistent filtering;
- misleading word choices in scheduling boxes;
- selecting multiple is a chore;
- "View" is powerful to *use* but clumsy and unwieldy to *manage/administer*
The way installation packages are created is terrible. If you have more than about a dozen OUs, you will see what I mean: you must create a new install package for each OU. We have 90. EVERY ONE OF THEM must be updated every time there is a new Kaseya client release (about four times a year). There should be one package that asks the user its OU based on a database that IT sets up.
Kaseya Anti-Virus and Kaseya Anti-Malware (which we used to use) frought with problems, in accurately reporting what was out there & in reliably installing or uininstalling packages. KAM in particular was so broken it caused us to dump the entire thing and switch to Webroot (though the Webroot integration module is a bad joke: it looks like an alpha product, nowhere near beta).
Patch rollback is difficult and usually impossible (though this may not be Kaseya's fault).
- Setor: Segurança de rede e informática
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Powerful RMM Solution, if a bit complex.
Avaliado em 17/03/2022
Vantagens
Kaseya VSA pulls together a powerful suite of tools for RMM. Scripting is extremely powerful, but you'll need to learn the "VSA way" instead of being able to easily pull a PowerShell script from some other source. The reporting capabilities allow us to easily report on almost any data collected for monitored devices.
Desvantagens
VSA's interface really needs a modern web UI overhaul. The company seems to be making progress to at least provide a consistent look with fonts, icons and imagery, however progress is slow and it needs a lot more "love" from the design team.
In this same process, there is a TON you can do with the solution, however data is often scattered across multiple tabs and sections in order to find everything you need. Often when working with clients, I'd have to move to several sections to find all needed details for a single device. It is all there, but I would love to see it streamlined.
Perguntas frequentes sobre o Kaseya VSA
Abaixo estão algumas perguntas frequentes sobre o Kaseya VSA.P: Que tipo de planos o Kaseya VSA oferece?
O Kaseya VSA oferece os seguintes planos de pagamento:
- A partir de:
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.
P: Quem costuma usar o Kaseya VSA?
Os clientes habituais do Kaseya VSA são:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
P: Em que idioma o Kaseya VSA está?
O Kaseya VSA está nos seguintes idiomas:
alemão, francês, inglês, neerlandês
P: O Kaseya VSA é compatível com disponíveis móveis?
O Kaseya VSA é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Kaseya VSA se integra com quais outros aplicativos?
O Kaseya VSA se integra com os seguintes aplicativos:
Accelo, Acronis Cyber Backup, Addigy, Autotask PSA, BVoIP, Bitdefender GravityZone, Bitium, Cherwell Service Management, Cisco, CloudRadial, ConnectWise Manage, Cortado MDM, Cronofy, Jira, Narmada, PROMYS, PagerDuty, QuickBooks Online Advanced, QuoteWerks, Simplesat, SmileBack, ThreatLocker, Tigerpaw Software, Trend Micro, Webroot Business Endpoint Protection, Xero, Zendesk
P: Que nível de suporte o Kaseya VSA oferece?
O Kaseya VSA oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
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