Kaseya VSA

IT Systems Management Software for Internal IT and MSPs

4,1 /5 (181 avaliações) Escreva uma avaliação!

Resumo do Kaseya VSA

O que é o Kaseya VSA?

Kaseya VSA is the ultimate solution for managing and automating your IT environment to help you live up to the challenge. With VSA, IT professionals can improve service delivery and increase IT efficiency. With flexible payment terms, optional configurations, multiple domain capabilities, cloud-based and on-premise, IT organizations of all sizes can experience the benefits of enterprise-class IT management.

VSA also offers some of the most powerful solutions in RMM, ready built with the tools you'll need to run a successful IT organization. VSA comes equipped with Remote Control, Patch Management, Auditing, Monitoring, AV/AM, and Backup. All wrapped around a powerful automation engine to save you time and money.

Resumo do Kaseya VSA

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.


Recursos do Kaseya VSA

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, Índia, Alemanha, México
Idiomas
Inglês

Mídias

VSAalt
VSAalt2
VSAalt3
VSA3
VSA4
Kaseya VSA - Vídeo Kaseya VSA - Vídeo Kaseya VSA - Vídeo Captura de tela do Kaseya VSA: VSAalt Captura de tela do Kaseya VSA: VSAalt2 Captura de tela do Kaseya VSA: VSAalt3 Captura de tela do Kaseya VSA: VSA3 Captura de tela do Kaseya VSA: VSA4

Kaseya VSA - Avaliações

Kaseya VSA - Avaliações

Classificação geral
4,1
/
5
Excelente
63

Muito bom
77

Regular
32

Ruim
7

Péssimo
2

Relação qualidade/preço
3,7
Recursos
4,2
Praticidade
3,6
Suporte ao cliente
3,6
77% dos usuários recomendam este app
Rj E.

Great Product

I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs.

Kaseya is a must for your business. They can scale with you as you grow your business too.


Traduzir com Google
Andrey G.

increasing helpdesk staff productivity

-- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active remote support
Establish monitoring and maintenance necessary for new and existing clients
Monitors Server Windows Operating System performance and takes action to resolve problems
Monitors the Microsoft Exchange Service and resolved any issues regarding the email systems
Monitors Workstation Windows Operating System performance and escalate actions
Monitors network Devices status and performance and escalate actions
Monitors Storage Devices health and takes action to resolve problems
Monitors VMware Infrastructure performance and takes action to resolve problems
Prepare and present service and monitoring reports to management regularly
Documents problems and resolutions on production servers
Completes scheduled audits and provides reports to customers periodically


Traduzir com Google
Aaron V.

Great Remote Management Software w/ Many Features & a Couple Limitations

The Kaseya tools for managing client endpoints are fantastic. I enjoy how easy it is to install the software on client computers and how quickly it syncs up so that techs can begin remoting onto the endpoint in very short order. Kaseya offers a plethora of tools that can interface with an endpoint without ever having to remote onto a client system as well, which is great for when I don't want to call the client up to get permission to work on their computer. Some of those tools have some minorly annoying limitations, but I'm still willing to give an overall glowing review to this software. We use two different remote management softwares at the company I work for, and I prefer using Kaseya over the other.


Traduzir com Google
Alexander B.

A powerful engine marred by lazy, ongoing GUI problems

We took on Kaseya largely for remote control of clients and Windows/Office patching. We quickly made use of its Agent Procedures and reports modules and then continued on, slowly integrating module after module.


Traduzir com Google
Avaliador Verificado

Fantastic software for managing your enviroment

Absolutely love it. It does so much more for us than what we had before. The Kaseya knowledge base and public agent procedures site is helpful. Patch management is my biggest love from this product. The ability to access machines with just Internet access is a huge plus. It has also made managing our inventory considerably easier.


Traduzir com Google
Rj E.
Setor: Serviços e tecnologia da informação
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Great Product

Usado Diariamente durante Mais de dois anos
Avaliado em 25/01/2019
Fonte da avaliação: Capterra

I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs.

Kaseya is a must for your business. They can scale with you as you grow your business too.

Vantagens

Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine.

Desvantagens

The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Andrey G.
Setor: Serviços e tecnologia da informação
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

increasing helpdesk staff productivity

Usado Diariamente durante Mais de dois anos
Avaliado em 01/11/2019
Fonte da avaliação: Capterra

-- Tactical Responsibilities
Use remote monitoring and management tool KASEYA to deliver pro-active remote support
Establish monitoring and maintenance necessary for new and existing clients
Monitors Server Windows Operating System performance and takes action to resolve problems
Monitors the Microsoft Exchange Service and resolved any issues regarding the email systems
Monitors Workstation Windows Operating System performance and escalate actions
Monitors network Devices status and performance and escalate actions
Monitors Storage Devices health and takes action to resolve problems
Monitors VMware Infrastructure performance and takes action to resolve problems
Prepare and present service and monitoring reports to management regularly
Documents problems and resolutions on production servers
Completes scheduled audits and provides reports to customers periodically

Vantagens

Kaseya is one of the best RMM (Remote Monitoring and Management) tools in the market
we have moved from REACTIVE to PROACTIVE and now we are moving to SERVICES
related to "Service Management Maturity model"
thanks to Kaseya we achieved
1. Analyze trends
2. Set thresholds
3. Predict problems
4. measure applications availability
5. Automate (highly appreciable when you handle hundreds of devices)
6. Mature Problem Configuration, change, asset and performance management
7. Increase Security in multiple layers
8. Manage the entire Windows updates process
9. Remote Control
10. Compliance and audit Reports

Desvantagens

unfortunately using kaseya core modules, it is not stronger to manage network devices

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Aaron V.
Setor: Serviços e tecnologia da informação
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Great Remote Management Software w/ Many Features & a Couple Limitations

Usado Diariamente durante Mais de um ano
Avaliado em 29/07/2020
Fonte da avaliação: Capterra

The Kaseya tools for managing client endpoints are fantastic. I enjoy how easy it is to install the software on client computers and how quickly it syncs up so that techs can begin remoting onto the endpoint in very short order. Kaseya offers a plethora of tools that can interface with an endpoint without ever having to remote onto a client system as well, which is great for when I don't want to call the client up to get permission to work on their computer. Some of those tools have some minorly annoying limitations, but I'm still willing to give an overall glowing review to this software. We use two different remote management softwares at the company I work for, and I prefer using Kaseya over the other.

Vantagens

Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having to remote on, including:
* Running CMD and PowerShell commands
* Viewing/editing Registry
* Running pre-built and customizable scripts
* See installed software
* Manage the file system
* Etc.

We use two different remote management clients, and I find Kaseya to be the faster of the two when it comes to deployment and availability after deployment. Sending commands through the background interface is also much faster than our other software.

Desvantagens

Navigating the registry and file system using the background tools is very clunky. There's lots of scrolling involved, and it doesn't cache all of the entries, so if you need to navigate back up to a parent folder, you need to scroll down all over again and wait for items to reload, which can be time-consuming.

Also, in comparison to our other remote management software, it is not as convenient to upload or download items from my computer to the client endpoint using Kaseya. There's nowhere to do so from the remote connection interface.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Alexander B.
Setor: Imobiliárias
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

A powerful engine marred by lazy, ongoing GUI problems

Usado Diariamente durante Mais de dois anos
Avaliado em 10/05/2019
Fonte da avaliação: Capterra

We took on Kaseya largely for remote control of clients and Windows/Office patching. We quickly made use of its Agent Procedures and reports modules and then continued on, slowly integrating module after module.

Vantagens

Many powerful modules:
- I would not even consider Windows patching without Kaseya: it is granular, easy to use, pretty complete
- Agent Procedures and Policies allow enormous customization in what you can do - practically any script you can think of can potentially be run through here
- LiveConnect is smooth and fast and provides a wealth of tools
- Reports, Alerts, and Audit modules are clear (once understood) and provide tremendous detail and customization

Desvantagens

Persistent, unfixed, obvious GUI issues spanning years and years after being reported:
- screens not refreshing;
- inconsistent filtering;
- misleading word choices in scheduling boxes;
- selecting multiple is a chore;
- "View" is powerful to *use* but clumsy and unwieldy to *manage/administer*

The way installation packages are created is terrible. If you have more than about a dozen OUs, you will see what I mean: you must create a new install package for each OU. We have 90. EVERY ONE OF THEM must be updated every time there is a new Kaseya client release (about four times a year). There should be one package that asks the user its OU based on a database that IT sets up.

Kaseya Anti-Virus and Kaseya Anti-Malware (which we used to use) frought with problems, in accurately reporting what was out there & in reliably installing or uininstalling packages. KAM in particular was so broken it caused us to dump the entire thing and switch to Webroot (though the Webroot integration module is a bad joke: it looks like an alpha product, nowhere near beta).

Patch rollback is difficult and usually impossible (though this may not be Kaseya's fault).

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Avaliador Verificado
Setor: Imobiliárias
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Fantastic software for managing your enviroment

Usado Diariamente durante Mais de dois anos
Avaliado em 16/06/2020
Fonte da avaliação: Capterra

Absolutely love it. It does so much more for us than what we had before. The Kaseya knowledge base and public agent procedures site is helpful. Patch management is my biggest love from this product. The ability to access machines with just Internet access is a huge plus. It has also made managing our inventory considerably easier.

Vantagens

Easy to see all machines and servers in real time with connectivity status. Agent install is quick and customizable. Patch management feature is robust. Agent procedures allow a wide range of management possibilities. I love that I can access any of my servers with just Internet access. This have come in handy many times when iDRAC or VPN access has been lost.

Desvantagens

Management for Macs is less robust. The lack of a 64 bit agent until recently was a pain point for a while. Updating Live Connect is time consuming,

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
7,7/10
Baseado em 181 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do Kaseya VSA

Preço do Kaseya VSA

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

Relação qualidade/preço
3,7/5
Baseado em 181 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do Kaseya VSA

Recursos do Kaseya VSA

API
Acompanhamento de atividades
Alertas/transferência
Auditoria
Controle do acesso
Dados em tempo real
Ferramentas de colaboração
Função de busca
Gestão de conformidade
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Permissões por função
Relatórios e estatística
Visualização de dados
Recursos
4,2/5
Baseado em 181 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Mais informações sobre Kaseya VSA

Mais informações sobre Kaseya VSA

Principais recursos do Kaseya VSA

  • AV/AM Integrations
  • Antivirus
  • Automated Agent Deployment
  • Automated Cloud Backup
  • Automated Discovery
  • Cloud Backup
  • Easily Access User End-points
  • IIS monitoring
  • IT Asset Management
  • IT Automation
  • Monitor Key Server Metrics
  • Remote Control
  • Remote Monitoring
  • Remote Monitoring and Access
  • Reporting And Dashboards
  • Service Desk
  • Web Based

Vantagens

Continue your transition to a modern MSP or IT Department leveraging the Kaseya VSA platform. With VSA you'll be able to provide an increased level of service, improved efficiency, and ultimately improve the bottom as an IT organization. Take Kaseya VSA out for a spin with our Free Trial, see for yourself how VSA can change your IT organization.

Perguntas frequentes sobre o Kaseya VSA

Perguntas frequentes sobre o Kaseya VSA

Abaixo estão algumas perguntas frequentes sobre o Kaseya VSA.

P: Que tipo de planos o Kaseya VSA oferece?

O Kaseya VSA oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

P: Quais são os principais recursos do Kaseya VSA?

O Kaseya VSA oferece os seguintes recursos:

  • AV/AM Integrations
  • Antivirus
  • Automated Agent Deployment
  • Automated Cloud Backup
  • Automated Discovery
  • Cloud Backup
  • Easily Access User End-points
  • IIS monitoring
  • IT Asset Management
  • IT Automation
  • Monitor Key Server Metrics
  • Remote Control
  • Remote Monitoring
  • Remote Monitoring and Access
  • Reporting And Dashboards
  • Service Desk
  • Web Based

P: Quem costuma usar o Kaseya VSA?

Os clientes habituais do Kaseya VSA são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o Kaseya VSA está?

O Kaseya VSA está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Kaseya VSA oferece?

O Kaseya VSA tem os seguintes planos de preços:

Assinatura

P: O Kaseya VSA é compatível com disponíveis móveis?

O Kaseya VSA é compatível com os seguintes dispositivos:

Android, iPhone

P: O Kaseya VSA se integra com quais outros aplicativos?

O Kaseya VSA se integra com os seguintes aplicativos:

Accelo, AuthAnvil, Autotask, ConnectWise Manage, ConnectWise UK, HaloPSA, IT Pro Dashboard, Tigerpaw, Traverse Monitoring, xMatters

P: Que nível de suporte o Kaseya VSA oferece?

O Kaseya VSA oferece as seguintes opções de suporte:

Fórum, Base de conhecimento, Tutoriais em vídeo, Suporte por telefone, FAQs, Suporte online