NetSuite POS & Retail Management

NetSuite POS & Retail Management

Manage You Entire Retail Business

3.8/5 (32 avaliações)

Resumo do NetSuite POS & Retail Management

NetSuite Retail Management is a powerful, all-in-one, centrally managed solution, that combines together:

- POS,
- ecommerce,
- CRM and marketing
- merchandising and order management
- financials
- business intelligence
- warehouse management.

The solution is an end-to-end suite designed especially for multi-channel retailers that will enable enhanced customer service across channels while driving growth and increased revenue.

Point Of Sale

NetSuite POS is a flexible, customer-focused and scalable solution that makes it easy to deliver a superior and unified shopping experience.

With a comprehensive transaction set and extensive search capabilities, cashiers can easily:
- locate out-of-stock items,
- offer instant promotions at the POS,
- capture detailed customer information to facilitate targeted offers and campaigns through NetSuite's CRM and marketing tools.

The dynamic POS software interface can be easily modified to accommodate your retail brand and create an easy-to-use POS screen that is unique to your business.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Canadá, Reino Unido, Estados Unidos

Idiomas


NetSuite POS & Retail Management - Avaliações

Classificação geral
3.8/5
75% avaliações positivas
9
Excelente
15
Muito bom
6
Média
1
Ruim
1
Péssimo
Michael C.
Traduzir com Google

NetSuite gets the job done, but it's lacking in certain departments

Usado Diariamente durante 1 a 5 meses
Avaliado em 23/11/2016
Fonte da avaliação: SoftwareAdvice

We acquired NetSuite last summer and underwent training. We set it up, added our inventory (with their help) and began operating with it on July 1st.

The team assisting us with putting it all together was unable to integrate it with our e-commerce platform from the onset, so it was left for a later date. All the orders from our website needed to be manually entered on NetSuite. This was of course a hassle, but we figured it to be short lived. It's now late November and we're still doing it manually.

Shipping directly from NetSuite had many issues from the start. Most of them have been resolved now, but some persist. When operating in the US, integrating shipping with USPS has complications. You must open an account with Endicia (Stamps.com is not compatible) and set up each shipping mode independantly. The problem is that two major options are not available. Primarily, NetSuite does not have a "return" label option for USPS shipping. This is a pain. Any mispicks have to be resolved through an outside solution. Secondly, NetSuite does not permit USPS First Class Shipping International. Your cheapest international shipping option is Priority - much more expensive.

Intercompany transfers of inventory take some getting used to and can be very cumbersome. Even though the same products have assigned bin locations at the receiving end, each item must be individually re-assigned to their corresponding bin. It's a lot of seemingly unnecessary work.

Running customers' "merchandise exchanges" through existing orders is also problematic. There is no clearly defined way to do it. It appears that the only way of getting it done is by deleting the current fulfillment order and creating a new one. It is not the most organized manner in which to keep these transactions in order.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

6.0/10
Donald C.
Traduzir com Google

Easty to Use - UI Could Use Some Work

Usado Diariamente durante 6 a 12 meses
Avaliado em 16/05/2018
Fonte da avaliação: SoftwareAdvice

I wish there was more ability to customize with NetSuite because there's so much going on sometimes it creates a feeling of being overwhelmed. I think being able to adjust to my business needs would make the program more intuitive and easy to use.

Vantagens

The program is very easy to use and learn. I was able to quickly and easily bring my employees up to speed and become functional within the software.

Desvantagens

Not everything in the UI is always intuitive. It's logical but your instinct is to go to one part of the program when the functionality you're seeking is actually in a different location.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Vincent P.
Traduzir com Google

CRM monitoring

Usado Diariamente durante Mais de um ano
Avaliado em 29/09/2018
Fonte da avaliação: SoftwareAdvice

Thumbs up. Recommended

Vantagens

This software allow you to capture order and used more in sales. breakdown of orders (quantity price number of order)

Desvantagens

This software is more expensive compare to other software which is more reasonable price and easy to used.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Amanda M.
Traduzir com Google

Great CRM & Inventory Management Software

Usado Semanal durante Mais de dois anos
Avaliado em 28/07/2019
Fonte da avaliação: SoftwareAdvice

Vantagens

This multifunctional software allows for the tracking of both inventory in addition to CRM among other things. Performing inventory searches and creating templated reports are very easy and user friendly.

Desvantagens

The CRM function does not allow one to easily find and combine duplicate customers in the system, hence not being fully accurate.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

8.0/10
Rose J.
Traduzir com Google

Using NetSuite for 7 locations

Avaliado em 27/02/2015
Fonte da avaliação: SoftwareAdvice

Vantagens

It has a good database, however, it still requires you run separate reports for sales, then inventory and combine. It has a low cost and is cloud-based.

Desvantagens

NetSuite does not provide any service. If you are a small company with 10 stores, you will be "supported" by an office in the Philippines. The team does not follow up as they promise. You will need to follow up multiple times to get answers and sometimes not get an answer. I met a rep at NRF 2015 who told me that he would move our account to US. I have emailed and called multiple times with no response. Not even a response to the email from anyone at NetSuite. There is no mobile solution (retail anywhere is one of the worst retail systems). I'm not impressed. They are not aware of current needs or tech--they did not tell customers about the Chip & Pin requirement coming in Oct 2015. An associate can return an item multiple times for the same invoice.
There are no basic retail reports (style report). They will tell you how great their system is you can create reports. However, be warned you will need a programmer to program any report that is complex.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

1.0/10

Preço do NetSuite POS & Retail Management

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Available on Request

Recursos do NetSuite POS & Retail Management


  • API
  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Campos personalizados
  • Criação de relatórios personalizável
  • Gestão de calendários
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de e-mail
  • Integração de redes sociais
  • Integração de terceiros
  • Integração do celular
  • Lembretes automáticos
  • Modelos personalizáveis
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Painel de atividades
  • Relatórios e estatística

Mais informações sobre NetSuite POS & Retail Management

Principais recursos do NetSuite POS & Retail Management

  • 360 degree view across all channels
  • Business intelligence and retail dashboards
  • CRM and loyalty management
  • Comprehensive transaction set
  • Easily receive, transfer and request inventory
  • Easy-to-use touch screen POS
  • Enterprise inventory visibility
  • Integrated credit, debit and gift card processing
  • Integrated ecommerce
  • Inventory and order management
  • Mobile POS
  • Pricing and promotion management
  • Process special orders, discounts and promotions
  • Returns and refunds tracking
  • Robust customer data capture
  • Supports the latest retail POS hardware and peripherals
  • Transaction processing independent of Internet

Vantagens

Satisfy omnichannel shoppers with functionality for buy online / pick up in store, and buy online / return to store

Get a 360-degree view of the customer across all channels to deliver personalized service

Gain enterprise-wide inventory visibility to satisfy shoppers and save the sale

Increase cashier productivity and speed employee training with a personalized, easy-to-use touch screen interface

Improve efficiency and reduce fraud with built-in security, biometrics, and return and refund management functionality

Service the customer anywhere at any time by extending the POS to a mobile device

Create more loyal and profitable customers with a single commerce platform that unifies all channels and touchpoints.

Perguntas frequentes sobre o NetSuite POS & Retail Management

Abaixo estão algumas perguntas frequentes sobre o NetSuite POS & Retail Management.

P: Que tipo de planos o NetSuite POS & Retail Management oferece?

O NetSuite POS & Retail Management oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Avaliação gratuita: Não disponível

Available on Request

P: Quais são os principais recursos do NetSuite POS & Retail Management?

O NetSuite POS & Retail Management oferece os seguintes recursos:

  • 360 degree view across all channels
  • Business intelligence and retail dashboards
  • CRM and loyalty management
  • Comprehensive transaction set
  • Easily receive, transfer and request inventory
  • Easy-to-use touch screen POS
  • Enterprise inventory visibility
  • Integrated credit, debit and gift card processing
  • Integrated ecommerce
  • Inventory and order management
  • Mobile POS
  • Pricing and promotion management
  • Process special orders, discounts and promotions
  • Returns and refunds tracking
  • Robust customer data capture
  • Supports the latest retail POS hardware and peripherals
  • Transaction processing independent of Internet

P: Quem costuma usar o NetSuite POS & Retail Management?

Os clientes habituais do NetSuite POS & Retail Management são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o NetSuite POS & Retail Management está?

Não temos informações sobre os idiomas do NetSuite POS & Retail Management.

P: Que tipo de planos o NetSuite POS & Retail Management oferece?

O NetSuite POS & Retail Management tem os seguintes planos de preços:

Assinatura

P: O NetSuite POS & Retail Management é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o NetSuite POS & Retail Management.

P: O NetSuite POS & Retail Management se integra com quais outros aplicativos?

O NetSuite POS & Retail Management se integra com os seguintes aplicativos:

Bill.com, Branch Messenger, Deputy, Inzant Sales, LeaseQuery

P: Que nível de suporte o NetSuite POS & Retail Management oferece?

Não temos informações sobre as opções de suporte que o NetSuite POS & Retail Management oferece.