Resumo do vcita
O que é o vcita?
O vCita é um aplicativo poderoso e completo, criado para ajudar você a gerenciar seus negócios, fazer agendamentos, interagir melhor com seus clientes e economizar um tempo valioso.
Ele inclui todas as ferramentas de que você precisa para agilizar seu dia a dia:
- Gerencie sua base de clientes com um CRM móvel.
- Gerencie sua agenda, compromissos e eventos com um calendário de equipe on-line.
- Fature os clientes e gerencie sua receita com um painel de pagamentos.
- Capture novos leads com um widget personalizável em seu site.
- Envie campanhas de e-mail e marketing por SMS que incentivem a ação.
- Ofereça aos clientes um portal pessoal no qual eles possam reservar, reagendar, pagar, preencher formulários, compartilhar arquivos e muito mais.
AGENDAMENTO ON-LINE
Diga adeus ao tempo desperdiçado e aos clientes frustrados e dê boas-vindas ao agendamento on-line simplificado. Deixe o cliente agendar uma consulta gratuita, reservar e pagar por serviços e se inscrever em eventos on-line sem interrupção, de qualquer dispositivo. O vCita vem com uma página de agendamento personalizável, na qual os clientes podem visualizar os serviços e a disponibilidade atualizada, assim como um portal pessoal do cliente. Adicione o vCita ao seu site, e-mail e mídia social e ganhe o dobro de reservas na metade do tempo.
GESTÃO DE CLIENTES
É mais fácil manter os clientes ao seu alcance com uma visão de 360 graus de suas comunicações com o cliente, acessível de qualquer dispositivo. Concebido tendo em mente as pequenas empresas, o vCita ajuda a organizar, acompanhar e gerenciar as conversas com os clientes. É possível adicionar clientes imediatamente, iniciar novas conversas com um único clique, rever todo o histórico do cliente, acompanhar agendamentos e pagamentos, adicionar anotações e etiquetas, automatizar visitas de acompanhamento e muito mais.
PAGAMENTOS ON-LINE
O vCita torna simples e seguro o recebimento de pagamentos com cartão de crédito e PayPal on-line, sem interrupção, de qualquer dispositivo. Você pode adicionar botões e formulários de pagamento ao seu site, e-mail ou mídia social. Os fundos são depositados diretamente em sua conta bancária ou do PayPal, sem taxa de transação adicional. Um painel amigável permite visualizar o histórico de pagamentos dos clientes, emitir faturas com sua marca e acompanhar o status dos pagamentos em tempo real.
Ele ainda vem com um aplicativo móvel para Apple e Android, ajudando você a controlar sua empresa de onde quer que esteja, surpreender os clientes com respostas imediatas, mesmo após o horário comercial, gerenciar o cronograma da sua equipe enquanto estiver fora do escritório e muito mais.
Para obter mais informações, visite http://www.vcita.com.
Resumo do vcita
Preços
Opções de preços
Recursos do vcita
Mídias
vcita - Avaliações
vcita - Avaliações
No-brainer for appointment based business
I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.
Great for scheduling, other features not so much
I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails.
Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous.
They will be better if they make conscious effort to improve
Vita has upped the professionalism of my website
Sinking Ship
Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds to suffice until these features were going to be implemented. I'm talking about pretty fundamental things, like the ability for online payments to be accepted with sales tax automatically calculated, and add-on/bundled products/services. Instead of the development team addressing critical upgrades the community is begging for, we get branding updates, color scheme changes, and random issues where things that have always worked fine no longer work properly.
Customer service is all but useless, and I constantly get the feeling their priorities lie in marketing the outdated product they have rather than improving it.
If you try the product and feel that it accomplishes 100% of what you need it to do, go for it. But if you find that it looks great but misses the mark on a few key areas, don't jump on board hoping it will be addressed in the next decade. Keep looking. I'm done waiting.
Great Software with Awesome Support
Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.
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No-brainer for appointment based business
Vantagens
Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.
Desvantagens
The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.
Great for scheduling, other features not so much
I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails.
Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous.
They will be better if they make conscious effort to improve
Vantagens
Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.
Desvantagens
Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging .
Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.
Vita has upped the professionalism of my website
Vantagens
I love that it's a thorough yet simple to use software. It's one of the first things a client or someone visiting my website mentions. They like widgets and say that it makes my website look put together and trustworthy. I LOVE that I can list my different services in sections and overall Vcita has great customer service. I look forward to exploring the software more and maximizing what it can do for my business success.
Desvantagens
I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say, for example, a service I offer is custom earring making and I wouldn't necessarily have someone sign up for a time slot to get their earrings done BUT my way around that issue is I have it as a waitlist for folks to inquire about a custom pair and they can sign up that way.
Sinking Ship
Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds to suffice until these features were going to be implemented. I'm talking about pretty fundamental things, like the ability for online payments to be accepted with sales tax automatically calculated, and add-on/bundled products/services. Instead of the development team addressing critical upgrades the community is begging for, we get branding updates, color scheme changes, and random issues where things that have always worked fine no longer work properly.
Customer service is all but useless, and I constantly get the feeling their priorities lie in marketing the outdated product they have rather than improving it.
If you try the product and feel that it accomplishes 100% of what you need it to do, go for it. But if you find that it looks great but misses the mark on a few key areas, don't jump on board hoping it will be addressed in the next decade. Keep looking. I'm done waiting.
Vantagens
Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.
Desvantagens
Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.
Great Software with Awesome Support
Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.
Vantagens
Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
Desvantagens
There could be more features in the calendar section of the software
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Preço do vcita
Preço do vcita
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Recursos do vcita
Recursos do vcita
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Categorias
Categorias
Perguntas frequentes sobre o vcita
Perguntas frequentes sobre o vcita
Abaixo estão algumas perguntas frequentes sobre o vcita.
P: Que tipo de planos o vcita oferece?
O vcita oferece os seguintes planos de pagamento:
A partir de: US$ 12,45/mês
Modelo de preços: Assinatura
Teste Grátis: Disponível
P: Quais são os principais recursos do vcita?
Não temos informações sobre os recursos do vcita.
P: Quem costuma usar o vcita?
Os clientes habituais do vcita são:
Pequenas empresas, Administrações públicas, Autônomos, Empresas de médio porte
P: Em que idioma o vcita está?
O vcita está nos seguintes idiomas:
Holandês, Inglês, Francês, Alemão, Hebreu, Italiano, Polonês, Português, Russo, Espanhol
P: Que tipo de planos o vcita oferece?
O vcita tem os seguintes planos de preços:
Assinatura
P: O vcita é compatível com disponíveis móveis?
O vcita é compatível com os seguintes dispositivos:
Android, iPhone, iPad
P: O vcita se integra com quais outros aplicativos?
O vcita se integra com os seguintes aplicativos:
Assessment Generator, Benchmark Email, Cognito Forms, Constant Contact, Dialpad Sell, Google Drive, QuickBooks Online, Retently, VisitorTrack, Wordpress
P: Que nível de suporte o vcita oferece?
O vcita oferece as seguintes opções de suporte:
FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo
I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.