amoCRM

Gestão de vendas e leads para pequenas e médias empresas

4,5 /5 (130 avaliações) Escreva uma avaliação!

Resumo do amoCRM

O que é o amoCRM?

O amoCRM é uma solução intuitiva de gestão de vendas e leads para pequenas e médias empresas. Ao contrário de outras ferramentas, ele pode ser configurado em apenas alguns minutos. O amoCRM é centrado no usuário, tem foco central no design interativo e na personalização para uma automação de vendas sem esforço. Os usuários podem arrastar e soltar leads em diferentes status, criar campos personalizados dinamicamente e configurar ações acionadas por comportamento com apenas alguns cliques.

Como administradores, os usuários podem adicionar novos usuários ao amoCRM com rapidez e alterar suas configurações e permissões de gestão de usuários com facilidade para que os dados permaneçam sempre seguros. Use o aplicativo para iPhone ou Android para acompanhar as notas e tarefas enquanto estiver em trânsito. O amoCRM também se integra a outros excelentes serviços, como MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier, entre outros, para melhorar o fluxo de trabalho do usuário. O amoCRM oferece gestão de contatos e leads, bem como tarefas, anotações e sincronização de e-mail bidirecional. Outros recursos do amoCRM incluem um painel e KPIs, pipeline digital e análise de vendas.

Resumo do amoCRM

Preços

A partir de
US$ 15,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do amoCRM

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês, Russo, Espanhol

Capturas de tela

Captura de tela do amoCRM: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.
Captura de tela do amoCRM: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date. Captura de tela do amoCRM: Lead cards store all the interaction happening with the lead, and custom fields will help you store all the relevant data about contacts, company, and more. Captura de tela do amoCRM: Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business. Captura de tela do amoCRM: Automate the routine and boost your sales team productivity. Less boring tasks - more valuable input from your salespeople. Captura de tela do amoCRM: Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more. Captura de tela do amoCRM: Keep a keen eye on your state of affairs with our in-depth analytics. Sales data, forecasts, event logs and more. Captura de tela do amoCRM: Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free. Captura de tela do amoCRM: We support all major messenger platforms: Facebook Messenger, Instagram, WeChat, Viber, Skype, Telegram.  Chat with your customers the way they like it.

amoCRM - Avaliações

amoCRM - Avaliações

Classificação geral
4,5
/
5
Excelente
79

Muito bom
39

Regular
11

Ruim
1

Péssimo
0

Relação qualidade/preço
4,5
Recursos
4,3
Praticidade
4,4
Suporte ao cliente
4,4
91% dos usuários recomendam este app
Brian møller J.

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.


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Ahmed F.

It Is For You

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.


Traduzir com Google
Nikolay R.

Not very intuitive software

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.


Traduzir com Google
Алексей М.

Excel vs amoCRM

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.


Traduzir com Google
Sylvie G.

The platform supports working with popular social networks


Traduzir com Google
Brian møller J.
Traduzido para o Português

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

Usado Semanal durante 1 a 5 meses
Avaliado em 12/02/2018
Fonte da avaliação: Capterra

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.

Vantagens

I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.

I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.

I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Desvantagens

Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Ahmed F.
Setor: Publicidade e marketing
Porte da empresa: Profissional autônomo
Traduzido para o Português

It Is For You

Usado Diariamente durante Avaliação gratuita
Avaliado em 04/10/2019
Fonte da avaliação: Capterra

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Vantagens

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.

Desvantagens

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

Traduzido para o Português

Resposta do QSOFT

Hey Ahmed,

Thanks for your feedback!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Nikolay R.
Setor: Serviços ao consumidor
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Not very intuitive software

Usado Diariamente durante Mais de dois anos
Avaliado em 29/10/2019
Fonte da avaliação: Capterra

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Vantagens

It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.

Desvantagens

It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 6.0/10

Алексей М.
Setor: Serviços e tecnologia da informação
Traduzido para o Português

Excel vs amoCRM

Avaliado em 16/12/2015
Fonte da avaliação: GetApp

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.

Traduzido para o Português

Resposta do QSOFT LLC

Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Sylvie G.
Setor: Serviços financeiros
Porte da empresa: 10.001+ funcionários
Traduzido para o Português

The platform supports working with popular social networks

Usado Diariamente durante Mais de dois anos
Avaliado em 23/12/2019
Fonte da avaliação: Capterra

Vantagens

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

Desvantagens

Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,1/10
Baseado em 130 usuários
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Preço do amoCRM

Preço do amoCRM

A partir de
US$ 15,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,5/5
Baseado em 130 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do amoCRM

Recursos do amoCRM

API
Acompanhamento de atividades
Banco de dados de contatos
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4,3/5
Baseado em 130 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o amoCRM

Perguntas frequentes sobre o amoCRM

Abaixo estão algumas perguntas frequentes sobre o amoCRM.

P: Que tipo de planos o amoCRM oferece?

O amoCRM oferece os seguintes planos de pagamento:

A partir de: US$ 15,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do amoCRM?

Não temos informações sobre os recursos do amoCRM.

P: Quem costuma usar o amoCRM?

Os clientes habituais do amoCRM são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Pequenas empresas

P: Em que idioma o amoCRM está?

O amoCRM está nos seguintes idiomas:

Inglês, Russo, Espanhol

P: Que tipo de planos o amoCRM oferece?

O amoCRM tem os seguintes planos de preços:

Assinatura

P: O amoCRM é compatível com disponíveis móveis?

O amoCRM é compatível com os seguintes dispositivos:

Android, iPhone

P: O amoCRM se integra com quais outros aplicativos?

O amoCRM se integra com os seguintes aplicativos:

Akita, JivoChat, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Workato, Zendesk

P: Que nível de suporte o amoCRM oferece?

O amoCRM oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento