Act!
Sobre o Act!
Act! Premium é uma ferramenta de gestão de relacionamento com o cliente (CRM, na sigla em inglês) e automação de marketing em uma plataforma, ideal para pequenas e médias empresas que buscam comercializar, vender e criar clientes para a vida toda. Act! flexibilidade e liberdade de escolha. O Premium organiza as maneiras únicas de fazer negócios, seja no local (Act! Premium Desktop), na nuvem (Act! Premium Cloud) ou aproveitar uma implantação híbrida para máxima flexibilidade. O Act! também oferece personalizações para se adequar aos processos específicos das empresas, do setor ou às preferências de implantação e acesso. O Premium é ilimitado.
Preços a partir de:
30,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Act!
Consumidores típicos
- Autônomos
- Pequenas empresas (2-50)
- Médias empresas (51-500)
- Grandes empresas (500 ou mais)
Implantação
- Baseado na nuvem
- Instalação local
Mercados
Alemanha, França, Reino Unido, Estados Unidos
Idiomas
alemão, francês, inglês
Preços a partir de:
30,00 US$/mês
- Versão gratuita
- Teste Grátis
- Assinatura
5 principais alternativas ao Act!
Imagens
Recursos
Total de recursos do Act!: 104
Alternativas
Zoho One
Salesforce Sales Cloud
SugarCRM
Zendesk Sell
Avaliações
Já tem o Act!?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Indústria farmacêutica
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Love the ease of use for both entering data and retrieving info
Avaliado em 07/05/2018
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what...
I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.
Vantagens
The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.
Desvantagens
I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER
Avaliado em 31/10/2019
We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and...
We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom
Vantagens
I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing
Desvantagens
There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.
Razões para mudar para o Act!
Much better value for money, and lower overall overheads meant better for us as a asmall business- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Basic CRM that does the job
Avaliado em 18/11/2022
Vantagens
ACT is easy to use and does what a CRM is supposed to do: manage contacts and contact information. It is easy to create contacts, companies, links and search for them. It can be used offline which makes it extremely convenient when there is no internet access (eg: business trips). The DB will synchronize when you are back online. Another thing is that it is an off the shelf product: it does not require any development to configure.
Desvantagens
The software lacks customizable reports and dashboard. It is extremely complicated to setup a good dashboard with the reports that you need. There is not much options or flexibility, and the display does not always end up being right (missing items). So it is not the best for sales/opportunities management.
Resposta do Act!
We love hearing from our customers Sally, and appreciate you taking the time to let us know how Act! is helping your business. We understand that you found some limitations around reporting and wanted to be sure you had access to these digital resources to help with your customization needs.
https://www.act.com/resources/
If there are additional features you'd like to see in Act!, we'd love to know and invite you to please submit a feature request by visiting this URL.
https://app.smartsheet.com/b/form/5833907456404e3d99cb5c440433f6a0
Thank you again for your feedback.
- Setor: Recursos Humanos
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 1.0 /10
Marketing Automation AWFUL - Zero support
Avaliado em 21/10/2022
Vantagens
The way it’s supposed to work is ok. Not great. But getting it to work is a very heavy lift. And with inadequate support, it’s totally up to the user to figure it out.
Desvantagens
Where do I start? Bottom line is that setup for marketing automation is nearly impossible. I’ve used successfully ACT! for more than 20 years. But marketing automation is a disaster. The documentation is unhelpful, and in some places, downright incorrect. It has lots of broken links. And their support staff, all offshore, knows nothing about how to help with the marketing automation feature. I had to hire someone who finally figured it out, by trial and error, after several weeks of work.
Resposta do Act!
Richard, first let us say we're sorry that you're experiencing this problem, we're sure it's frustrating. We want to help and hope you'll reach out to us at [email protected] and provide your contact information so we can contact you directly.
- Setor: Serviços financeiros
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
It offers a very comprehensive solution to grow the customer network.
Avaliado em 13/11/2022
Vantagens
Potential Customer interactions have been a very effective tool for gaining customers, satisfying and retaining customers. It has versatile marketing automations.
Desvantagens
Customer service was not very professional. Their late return suspended the business process, I was not satisfied with it.
Resposta do Act!
Thank you Maud for taking the time to share that Act! is making your workday a little easier. We love hearing from our customers, so thanks again for sharing - this made our day!
Perguntas frequentes sobre o Act!
Abaixo estão algumas perguntas frequentes sobre o Act!.P: Que tipo de planos o Act! oferece?
O Act! oferece os seguintes planos de pagamento:
- A partir de: 30,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Act!?
Os clientes habituais do Act! são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500
P: Em que idioma o Act! está?
O Act! está nos seguintes idiomas:
alemão, francês, inglês
P: O Act! é compatível com dispositivos móveis?
O Act! é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Act! se integra com quais outros aplicativos?
O Act! se integra com os seguintes aplicativos:
Dropbox Business, Google Workspace, LinkedIn for Business, Meta for Business, Microsoft 365, Microsoft Outlook, Zapier, iCloud
P: Que nível de suporte o Act! oferece?
O Act! oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Act!.
