Prophet CRM

Prophet CRM

CRM Software in Outlook

4.1/5 (74 avaliações)

Resumo do Prophet CRM

Getting Prophet CRM for Outlook Means:

No more switching between Outlook and your CRM
No redundancy, no syncing, no time wasted
No more lost sales opportunities

Preços

A partir de
US$ 179,40/ano
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Estados Unidos

Idiomas

Inglês

Prophet CRM - Avaliações

Classificação geral
4.1/5
88% avaliações positivas
37
Excelente
28
Muito bom
5
Média
2
Ruim
2
Péssimo
August B.
Traduzir com Google

3 years running it as a user and 3 years using as an administrator

Avaliado em 12/09/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

Scale-ability and the capability to mold to a lot of different companies business models. The vendor is good about fixing issues quickly but sometimes difficult to distinguish between an actual error and a company specific business process. There are a ton of purchasable add-on's from third parties that can and do make this a wonderful software if you have the money.

Desvantagens

Slow to implement vendor driven Idea's Network from user ideas. The product feels extremely slow once you get used to running the system and is glitchy because of the method chosen to release updates and advancements. Vendor Runs a continuous improvement program with multiple releases a year so as they are designing new features at the same time they are cleaning errors and glitches rather than waiting a long time for advancements and a rock solid release. This could also be considered good and bad if you need an advancement, you don't have to wait! Since this software can mold to a large variety of business models it can make training difficult and long due to the complexities of the software's advanced features.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Tod T.
Traduzir com Google

Prophet CRM review

Avaliado em 11/03/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

As the IT Manager for Sherwood Lumber, my responsibility is to insure the software runs smoothly and the data integration with our ERP system works correctly. The software has had very few problems. We have been able to leverage the data integration capabilities of Prophet to provide important information from our ERP system to the sales people out in the field on their cell phones and other mobile platforms. They can manage Customer information on their mobile device and changes get updated in our ERP system, which keeps our Customer Contact information accurate. Our managers are able to monitor activities in the CRM to get a better feel for the interaction between our sales people and our customers and we are able to better organize our corporate marketing because of the data we are able to collect with Prophet. The people at Prophet have been great to work with. Both their sales and technical staff are knowledgeable and professional.

Desvantagens

I have no specific complaints about Prophet specifically. The software platform fits our CRM needs and Prophet supports us well.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Cherilyn S.
Traduzir com Google

Prophet as a Sales Tool

Avaliado em 21/04/2016
Fonte da avaliação: GetApp

What I like best about this product is that it is easy to use, yet more complex depending upon needs. It is easily customized to meet individual business needs and allows us visibility to our entire team with regards to meetings, contacts, opportunities, etc. What I like the best about this vendor is that they are extremely responsive, very helpful and knowledgeable about their product. Their different tiers of service walk you through each element of your issue until completely resolved, which usually has a quick turn around time. They are also really helpful with training and answering all types of questions about their product. I would recommend that anyone evaluating this software should evaluate it fully, by downloading a demo and inputting test information. Itis the only way to see what it is capable of, which is a lot.

Vantagens

This software has many pros, including its integration with Outlook. It is easy to install, and there are lots of training sessions and videos available for use. There is no separate system to log into, it is always open and available, no passwords to get through.

Desvantagens

Honestly, there isn't much that I don't like about the product. Sometimes it can have its quirks but the engineers at Avidian are constantly updating the software so that any issues that are encountered are fixed in constant product updates and releases.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Jon K.
Traduzir com Google

Using Prophet CRM for 5 years

Avaliado em 11/05/2015
Fonte da avaliação: SoftwareAdvice

Vantagens

I like how there are several tabs to categorize your contacts and many areas to include in depth details about each contact. I also like how you can have multiple opportunities for different customers. Obviously, syncing the software with Microsoft Outlook has huge benefits. Being able to schedule tasks that go directly to your calendar allows for a great advantage for scheduling appointments and maintaining an organized schedule.

Desvantagens

I'd like it to be easier to see if a co-worker is working with a customer or lead. I feel like you have to manually search through a list of companies to determine if they've already been entered into the software as a contact. If there was a search bar or a way of searching cities or states that contacts are based out of, it might help minimize the time it takes to verify if someone is already doing business with a company.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

8.0/10
Jamie B.
Traduzir com Google

Prophet CRM with a geographically diverse sales team

Avaliado em 10/03/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

It's a very user friendly product - it has the functionality we need along with a short learning curve for end users.

Tech support is outstanding. It's ironic that the vendor with the best tech support is the one where I need to use it the least, but for upgrades and platform changes they are outstanding.

Desvantagens

When we were on the on-premises version if the public folder wasn't cleaned out on a regular basis the program would stop linking new data - I would have liked to have an alert or an error message for my end users. We've since moved to the hosted platform and so far there has been no downside.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Prophet CRM

A partir de
US$ 179,40/ano
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do Prophet CRM


  • API
  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Campos personalizados
  • Criação de relatórios personalizável
  • Gestão de calendários
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de e-mail
  • Integração de redes sociais
  • Integração de terceiros
  • Integração do celular
  • Lembretes automáticos
  • Modelos personalizáveis
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Painel de atividades
  • Relatórios e estatística

Mais informações sobre Prophet CRM

Principais recursos do Prophet CRM

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

Perguntas frequentes sobre o Prophet CRM

Abaixo estão algumas perguntas frequentes sobre o Prophet CRM.

P: Que tipo de planos o Prophet CRM oferece?

O Prophet CRM oferece os seguintes planos de pagamento:

A partir de: US$ 179,40/ano

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

P: Quais são os principais recursos do Prophet CRM?

O Prophet CRM oferece os seguintes recursos:

  • Check for Duplicate Contacts
  • Create and Customize Reports
  • Create and Manage Contacts in Outlook
  • Manage Sales Opportunities in Outlook
  • Send Personalized Group Emails
  • Sync Contacts Across Devices
  • Track Sales Opportunities
  • Tracking Incoming and Outgoing Email

P: Quem costuma usar o Prophet CRM?

Os clientes habituais do Prophet CRM são:

Autônomos, Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Prophet CRM está?

O Prophet CRM está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Prophet CRM oferece?

O Prophet CRM tem os seguintes planos de preços:

Assinatura

P: O Prophet CRM é compatível com disponíveis móveis?

O Prophet CRM é compatível com os seguintes dispositivos:

iPhone

P: O Prophet CRM se integra com quais outros aplicativos?

Não temos informações sobre quais integrações o Prophet CRM oferece.

P: Que nível de suporte o Prophet CRM oferece?

O Prophet CRM oferece as seguintes opções de suporte:

Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo