ChargeOver

ChargeOver

Subscription Billing for SMBs

4.8/5 (59 avaliações)

Resumo do ChargeOver

ChargeOver is an affordable and full-featured recurring billing and subscription billing management application. Because ChargeOver stores payment card data on the user's behalf, it relieves some of the burdens of PCI compliance. To use ChargeOver, connect it to a website or application to automatically capture new customer information or directly enter customer information.

Nearly every situation can be billed with ChargeOver -- including one-time charges. If users can build it, ChargeOver can bill for it! ChargeOver will automatically bill (and invoice) customers at the intervals requested. Receipts, which users can customize to their liking, can also be sent out from ChargeOver. In fact, every communication that ChargeOver sends to customers can be customized with full HTML.

If a customer's payment card is about to expire, ChargeOver can send an email to that customer and request that she updates her payment information. If a customer's credit card info doesn't work for any reason, ChargeOver can contact the customer and request new payment information. Customers can update their payment information from a branded payment portal.

Of course, ChargeOver supports a variety of different payment processors or payment gateways, so users can choose the one that is the best fit for their business. The app is also multi-currency aware in case users happen to do business overseas. And if users have customers who pay via ACH or PayPal, ChargeOver also supports these methods of payment.

Everything that ChargeOver does through its web interface can also be accomplished using its API. Devs are welcome to work with us to integrate ChargeOver functionality into their applications.

Preços

A partir de
US$ 65,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Canadá, Reino Unido, Estados Unidos

Idiomas

Inglês

ChargeOver - Avaliações

Classificação geral
4.8/5
97% avaliações positivas
47
Excelente
10
Muito bom
2
Média
0
Ruim
0
Péssimo
Jehan N.
Traduzir com Google

By far our best recurring billing option & amazing customer support

Avaliado em 26/06/2015
Fonte da avaliação: GetApp

My experience with ChargeOver and their customer support team has been a very surprising in a great way. I have looked at many billing solutions over the years and none of them did exactly what I needed them to do when it comes to recurring billing. They required their own processors, or charged % of revenue which is ridiculous especially if you are generating significant revenue every month.

What sold me initially was that I could use my own gateway and preferred merchant pricing I had already established. I could also do automated recurring ACH's which was was also huge. The biggest seller and the biggest of all is the integration into Quickbooks desktop which a lot of others I tried but did not integrate correctly and wasted a ton of time reverting back. Finally the price for the service was extremely reasonable as well.

After we signed up there was some initial setup tasks that took about a week to work through but that was because we needed some customization that they took care of extremely fast and had us up and running. Using the desktop Quickbooks there were some minor issues here and there to start out with but over time they got addressed and the product today is much more useful.

What saves us the most amount of time is the automated processing and if cards don't go through the system will generate the emails for you and send links so the client can directly process. When you have 100's of clients this saves a significant amount of time.

Also this week we just switched from Quickbooks desktop to Quickbooks online. I was a little apprehensive about switching but am happy to say it only took us under 4 hours to do the switch and fix any minor sync issues. I was expecting a week or two but half a day was it.

The last thing I will say is the response time for any issues and follow up of the team there has been amazing. They are very reachable and get done what you need when you need it.

Vantagens

1) Features
2) Price
3) Customization
4) Responsiveness of Customer Support
5) Ease of Use
6) Amazing ROI
7) Integration to QB, QBOnline and Xero

Desvantagens

1) Initial setup takes a few days if you need customizations
2) Advanced reporting is not there yet but heard in the works
3) If using the desktop version sometimes the sync doesn't work due to QB desktop locking the records so need to be careful to close and restart QB (Could just have been our workstation too). Now that we are on QB Online there is no issue

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Jehan N.
Traduzir com Google

Super happy with ChargeOver

Usado Diariamente durante Mais de dois anos
Avaliado em 09/01/2017
Fonte da avaliação: Capterra

We have been using ChargeOver for the past 3 years and the product gets better and better every month! Keith and Ryan are an absolute delight to work with and even with their rapid growth they have kept customer service a major priority. When billing clients there are a lot of things that can go wrong so having the trust that any issues that arise will be handled promptly puts them way above their competition from my perspective. Also, their product integrates into our recurring billing for Quickbooks Online extremely well. Was a super simple transition when we went from the desktop version to online which I was very surprised about. Now it works even better.

Vantagens

Ease of use, price, and customer service

Desvantagens

It can be a bit tricky to teach new users at first because of all the features but once they get it then it is pretty straight forward

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Andrew L.
Traduzir com Google

The Software That Pays For Itself

Usado Diariamente durante Mais de dois anos
Avaliado em 09/01/2017
Fonte da avaliação: Capterra

It hadn't occurred to me how much time we were spending trying to chase down clients who had declined payments until we tried ChargeOver. The automated emails letting my customers know that their payment had failed and the ability for them to pay the bill without any interaction from myself or my team is priceless. Customer support representative went above and beyond helping us initially get set up and they haven't let me down. After 2 years of being a client I can honestly say A. It pays for itself and B. It is a lot more efficient and official looking than manual gateway receipts.

Vantagens

The automation and branded receipts.

Desvantagens

Turning off a customer isn't the easiest thing, but it is minuscule.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Amanda P.
Traduzir com Google

Couldn't be happier with my choice!

Usado Diariamente durante 1 a 5 meses
Avaliado em 19/09/2018
Fonte da avaliação: Capterra

Integration and Time saving were my objectives as well as added functionality and I've achieved almost everything within a short period of time with everything else on the way. Super happy with my choice!

Vantagens

ChargeOver either does everything I want it to , or the support team work hard to quickly find a solution to whatever it is that I'm missing. I love how customizable everything is, how much of my time is saved by so many automated procedures, the customer service which is honestly outstanding, the ease of use and intuitive nature of everything, how I can have both my USD and CAD accounts combined ( but then split in reports where necessary) , the awesome dunning, the list goes on! I'm constantly raving about this product! It's made my job an absolute pleasure!

Desvantagens

Currently the only thing I'm really missing is the ability to send out invoice due soon reminders, but I'm confident that one day soon they are going to let me know that that too is supported , as they always do with every client request sooner or later! I'm not sure this even belongs in the " What I like least" section - there isn't anything I don't like about it. It evolves to fit its customers needs. What's not to like about that?! :)

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Andrew L.
Traduzir com Google

Perfect Solution to Avoid Accounts Receivable

Usado Diariamente durante Mais de dois anos
Avaliado em 09/06/2018
Fonte da avaliação: Capterra

I don't have to have an employee dedicated to accounts receivable anymore. Customers can self serve and we don't have to remember to bill them individually. It is all automated

Vantagens

Automated email reminders and the ability for customers to change their own billing information is very helpful.

Desvantagens

Poor mobile accessibility can be a deal breaker for most. It is very bad. I believe they are working on it and their customer support is incredible, but I spoke to them about it about 6 months ago and it's still bad.

Resposta do ChargeOver

Thank you Andrew!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10

Preço do ChargeOver

A partir de
US$ 65,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Pricing is based on how many customers users currently have signed up for a subscription billing or recurring revenue plan.

0 - 50 customers, $65/month
51 - 150 customers, $115/month
151 - 500 customers, $229/month
501 - 2500 customers, $549/month
Enterprise quotes available

Recursos do ChargeOver

  • API
  • Análise financeira
  • Cobrança e faturamento
  • Criação de relatórios personalizável
  • Dados em tempo real
  • Gerenciamento de faturas
  • Importação/exportação de dados
  • Integração da contabilidade
  • Integração de terceiros
  • Múltiplas moedas
  • Pagamentos eletrônicos
  • Processamento de faturas
  • Recebimento
  • Relatórios e estatística

  • Controle de despesas
  • Gestão da contabilidade
  • Gestão de conformidade
  • Gestão do fluxo de trabalho
  • Notificações automáticas
  • Painel de atividades

Mais informações sobre ChargeOver

Principais recursos do ChargeOver

  • 256-bit encryption
  • ACH payment processing
  • API
  • API, .js, & webhooks
  • Accept credit, debit, ACH, and/or PayPal
  • Accounting integration
  • Automated dunning
  • Automatic reminders
  • Billing & invoicing
  • Billing rate management
  • Client management
  • Client portal
  • Credit card processing
  • Custom emails
  • Custom payment links
  • Custom pricing options
  • Customer payment portal
  • Customizable reporting
  • Data import/export
  • Discount management
  • Electronic payments
  • Email alerts
  • Email invitations & reminders
  • Email notifications
  • Flexible billing
  • Fully Customizable (HTML) invoices, bills, & receipts
  • Fully searchable database
  • Invoice management
  • Invoice processing
  • Manages One-Time Payments, trials, discounts, & upgrades
  • Multi-currency aware
  • Multiple pricing plans management
  • PCI compliance
  • Personalized communications
  • Phone, email, & chat support
  • Prepares PDF invoices
  • QuickBooks integration
  • QuickBooks, Xero, & Avalara integrations
  • Real time analytics
  • Real time data
  • Receipt management
  • Receiving
  • Recurring tasks
  • Reporting & statistics
  • Revenue management
  • SSL security
  • Subscription billing
  • Tagging
  • Task management
  • Works with many payment gateways (processors)
  • Zapier, Mandrill, Mailgun, & other integrations

Vantagens

  • Automatically invoices recurring and subscription customers.
  • Accepts payments in many forms (credit cards, ACH/echeck, & paper checks)
  • Allows customers to use the customer portal to check their invoice status 24/7.
  • ChargeOver has multiple options for developers looking for an integration, including REST API, web hooks, ChargeOver.is and usage URLs (for data capture).
  • Enables users to customize their email notifications to reflect their company's voice.

  • Análise do GetApp

    ChargeOver is an invoicing tool that helps businesses overcome some of the biggest “pain points” associated with billing clients on a recurring basis. Rather than mailing out paper invoices and waiting weeks, or even months, for checks to be sent in, businesses that use ChargeOver can generate digital invoices and charge their customers’ credit cards automatically using existing merchant accounts.

    Developed with flexibility and customization in mind, ChargeOver allows businesses to create their own branded email templates for sending invoices, late-payment reminders, and confirming payments. Even the customer portals that companies embed on their own websites can be customized, making it easy for customers to log-in and pay their monthly bills online in a frictionless way.

    Automation is a key feature for ChargeOver. The web application makes it possible for its users to automate virtually every aspect of the billing and collections process, from generating invoices (automatically), to charging credit cards (automatically), and even sending email reminders (automatically) when bills are past due.

    O que é o ChargeOver?

    ChargeOver has taken a process that used to be considered painful, and turned it into a seamless event. Onboard customers, setting up new payment plans, and collecting on overdue charges is all done from inside the company’s web-based platform. Even better, ChargeOver’s “subscription intelligence” tools allow business owners to easily find the last invoice date, next invoice date, or lifetime value of any customer at a moment’s notice. Not only can billing can be done automatically, but ChargeOver will re-try failed charges when credit cards are declined

    The system sends payment confirmation messages to customers when their credit cards have been processed, eliminating yet another time consuming step in the billing cycle for business owners. Events-driven webhooks notify listener URLs automatically when certain actions—like subscription cancellations or invoices that remain unpaid for more than 30 days—take place within a company’s ChargeOver account.

    Principais recursos do ChargeOver

    Personal ChargeOver dashboard

    From your personal ChargeOver dashboard, you can see an overview of the total amounts you’ve invoiced for and collected on in the past month, along with the number of new customers you’ve added. Check out the custom graph to see how your income has risen and fallen over any given period of time.

    Dashboard view of ChargeOver Recurring Billing

    Sign up new subscribers

    Each time a new subscriber joins your company, you’ll need to sign that customer up on ChangeOver. Enter basic details like the customer’s name and address, along with any relevant tags (like VIP) and billing information.

    Adding a new subscriber

    Create invoices for any customer

    At the end of the next billing cycle, create an invoice for any customers you have added. ChargeOver immediately generates invoices whenever you add a new billing package for a customer. Or, you also have the option to start invoicing on a specific date. Enter the service plan or item you’re billing for, along with a description of the charge, the rate, and the quantity. Once you are done with that step, you can add tags to make sorting invoices easier.

    Creating billing packages

    Integrações do ChargeOver

    ChargeOver offers three popular ways for businesses to integrate their systems: Rest APIs, webhooks, and usage URLs. The system works together with other popular business tools, including accounting services and email management platforms, as well as the ability to sync with popular tools like QuickBooks.

    Preço do ChargeOver

    ChargeOver offers a free trial, with no credit card required. Monthly subscription plans start at $65 per month.

    Resumo do ChargeOver

    • Straightforward solution for any business that charges customers at regular intervals
    • Easy setup featuring advanced tools
    • Flexible billing packages give the freedom to bill clients how they companies see fit
    • Auto-billing features increase the percentage of on-time payments
    • ChargeOver works with a number of payment gateways

    Perguntas frequentes sobre o ChargeOver

    Abaixo estão algumas perguntas frequentes sobre o ChargeOver.

    P: Que tipo de planos o ChargeOver oferece?

    O ChargeOver oferece os seguintes planos de pagamento:

    A partir de: US$ 65,00/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    Pricing is based on how many customers users currently have signed up for a subscription billing or recurring revenue plan.

    0 - 50 customers, $65/month
    51 - 150 customers, $115/month
    151 - 500 customers, $229/month
    501 - 2500 customers, $549/month
    Enterprise quotes available

    P: Quais são os principais recursos do ChargeOver?

    O ChargeOver oferece os seguintes recursos:

    • 256-bit encryption
    • ACH payment processing
    • API
    • API, .js, & webhooks
    • Accept credit, debit, ACH, and/or PayPal
    • Accounting integration
    • Automated dunning
    • Automatic reminders
    • Billing & invoicing
    • Billing rate management
    • Client management
    • Client portal
    • Credit card processing
    • Custom emails
    • Custom payment links
    • Custom pricing options
    • Customer payment portal
    • Customizable reporting
    • Data import/export
    • Discount management
    • Electronic payments
    • Email alerts
    • Email invitations & reminders
    • Email notifications
    • Flexible billing
    • Fully Customizable (HTML) invoices, bills, & receipts
    • Fully searchable database
    • Invoice management
    • Invoice processing
    • Manages One-Time Payments, trials, discounts, & upgrades
    • Multi-currency aware
    • Multiple pricing plans management
    • PCI compliance
    • Personalized communications
    • Phone, email, & chat support
    • Prepares PDF invoices
    • QuickBooks integration
    • QuickBooks, Xero, & Avalara integrations
    • Real time analytics
    • Real time data
    • Receipt management
    • Receiving
    • Recurring tasks
    • Reporting & statistics
    • Revenue management
    • SSL security
    • Subscription billing
    • Tagging
    • Task management
    • Works with many payment gateways (processors)
    • Zapier, Mandrill, Mailgun, & other integrations

    P: Quem costuma usar o ChargeOver?

    Os clientes habituais do ChargeOver são:

    Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

    P: Em que idioma o ChargeOver está?

    O ChargeOver está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o ChargeOver oferece?

    O ChargeOver tem os seguintes planos de preços:

    Assinatura

    P: O ChargeOver é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o ChargeOver.

    P: O ChargeOver se integra com quais outros aplicativos?

    O ChargeOver se integra com os seguintes aplicativos:

    ActiveCampaign, Clearlogin, Cyfe, LeadDyno, LeadMaster, QuickBooks, QuickBooks Online, VisitorTrack, Xero, Zendesk

    P: Que nível de suporte o ChargeOver oferece?

    O ChargeOver oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo