Nutshell

CRM and sales automation for small businesses

4,2 /5 (349 avaliações) Escreva uma avaliação!

Resumo do Nutshell

O que é o Nutshell?

Nutshell is the CRM that sales teams love because it takes sophisticated, powerful features and wraps them in an accessible, simple, and delightful user experience. We focused first on solving the challenge from which most CRMs suffer: motivating sales teams to embrace the software.

For sales reps, Nutshell drastically reduces time-wasting data entry and supports their daily workflow keeping everything in one place. With Nutshell, sales reps don't have to worry about dropping a lead or not knowing which one to focus on. Popular integrations and easy to use tools for automated follow-up, conversation tracking, lead outreach, pipeline management, and more make Nutshell a game changer for frontline sales reps.

For sales teams, Nutshell promises to help team leaders measure and improve selling techniques, team collaboration, and the overall sales process with a variety of unique tools. Multiple pipeline development, sales automation driven by sales guidance, automated tasks, and goals, and crazy powerful reporting are just part of the incredible tool kit Nutshell keeps at your fingertips.

Nutshell has helped thousands of business take their sales operation to the next level with its award-winning product and next-door-neighbor service. Let us help you.

Resumo do Nutshell

Preços

A partir de
US$ 19,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

14-day free trial, no credit card required.
Starter: $19/user/month (billed annually) or $22/user/month (billed monthly).
Pro: $35/user/month (billed annually) or $39/user/month (billed monthly).
Pro+: $69/user/month (billed annually) or $79/user/month (billed monthly).


Recursos do Nutshell

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Inglês

Mídias

Reporting & Performance Tracking
Contact Management
Free & Friendly Customer Support
Sales Automation
Team Collaboration
Pipeline Management
Sales Automation advances leads from one stage to the next
Nutshell - Vídeo Captura de tela do Nutshell: Reporting & Performance Tracking Captura de tela do Nutshell: Contact Management Captura de tela do Nutshell: Free & Friendly Customer Support Captura de tela do Nutshell: Sales Automation Captura de tela do Nutshell: Team Collaboration Captura de tela do Nutshell: Pipeline Management Captura de tela do Nutshell: Sales Automation advances leads from one stage to the next

Nutshell - Avaliações

Nutshell - Avaliações

Classificação geral
4,2
/
5
Excelente
144

Muito bom
146

Regular
47

Ruim
10

Péssimo
2

Relação qualidade/preço
4,2
Recursos
3,8
Praticidade
4,2
Suporte ao cliente
4,2
83% dos usuários recomendam este app
Marilyn H.

Bang for your Buck

Great! It helps the team stay on track whether it's sales or implementation.


Traduzir com Google
Bill P.

Great Feature-set Without Complexity

I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.


Traduzir com Google
Prescott P.

leads don't allow you to easily sell services, only products. After sale service is hindered.

We get a cost effective CRM that frees up cash flow for use elsewhere in our business.


Traduzir com Google
John G.

A Full Featured Sales CRM

Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.


Traduzir com Google
Steven S.

Fantastic small/medium-sized-biz CRM

New sales people are able to jump right in with minimal training. Workflows are customizable, and tracking prospect information is a breeze.


Traduzir com Google
Marilyn H.
Setor: Serviços financeiros
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Bang for your Buck

Usado Diariamente durante Mais de dois anos
Avaliado em 05/03/2020
Fonte da avaliação: Capterra

Great! It helps the team stay on track whether it's sales or implementation.

Vantagens

Reporting and filtering reports.
Keeping a track record of our leads.

Desvantagens

Have to move over to pro to get more then one sales process. Pro is so expensive.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Bill P.
Setor: Consultoria de gestão
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Great Feature-set Without Complexity

Usado Diariamente durante Mais de dois anos
Avaliado em 02/11/2018
Fonte da avaliação: Capterra

I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.

Vantagens

I've used Nutshell for three separate businesses that I've run or owned. Each one considered a small to medium-sized business. Nutshell is perfectly suited to us because it's lightweight and easy to learn. It doesn't require an in-house expert on the app (like SalesForce). It's basic feature-set is all I've ever needed, and the support is terrific. Real people at the end of the phone, with fast responses. And, it's made in Michigan! It has a lot of simple customizations that I use; workflow, custom fields, leads, etc.

Desvantagens

Integrations are somewhat limited, but still, plenty to work with. I'd like an integration to RingCentral's app. Also, it doesn't' handle subsidiary company relationships well. I've had to create a workaround with tags to help connect them.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Prescott P.
Setor: Mineração e metais
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

leads don't allow you to easily sell services, only products. After sale service is hindered.

Usado Diariamente durante Mais de dois anos
Avaliado em 08/05/2017
Fonte da avaliação: Capterra

We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Vantagens

Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Desvantagens

Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 4.0/10

John G.
Setor: Contabilidade
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

A Full Featured Sales CRM

Usado Diariamente durante Mais de um ano
Avaliado em 02/07/2020
Fonte da avaliação: Capterra

Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.

Vantagens

This CRM walks the less experienced sales rep through the entire sales process even recommending when to follow up even suggesting additional steps should be taken to get to the close. Upon close it automatically updates the customer database and the task management features facilitate the onboarding process. It also has a neat "Click-to-Call" feature that calls and optionally records directly from your prospect list providing an excellent sales training vehicle.

Desvantagens

We would like to have seen the developers respond more quickly to feature suggestions but as a Sales CRM it is untouchable.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Steven S.
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Fantastic small/medium-sized-biz CRM

Usado Diariamente durante Mais de dois anos
Avaliado em 17/11/2017
Fonte da avaliação: Capterra

New sales people are able to jump right in with minimal training. Workflows are customizable, and tracking prospect information is a breeze.

Vantagens

Nutshell has been great for our software firm as it grew from a startup to a mid-market company. Nutshell is very similar to us in age, culture, feature philosophy, etc. so I always enjoy interacting with the team. The Support (via chat and email) is excellent and they are always willing to hear new feature ideas and requests. The affordability makes it a great first CRM for new and small businesses.

Desvantagens

Importing can sometimes result in a lot of duplicate leads, so data cleanliness becomes a bit of an issue as you grow. Reporting has some room to grow but it's not too bad right now.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8/10
Baseado em 349 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Nutshell

Preço do Nutshell

A partir de
US$ 19,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

14-day free trial, no credit card required.
Starter: $19/user/month (billed annually) or $22/user/month (billed monthly).
Pro: $35/user/month (billed annually) or $39/user/month (billed monthly).
Pro+: $69/user/month (billed annually) or $79/user/month (billed monthly).

14-day free trial, no credit card required.
Starter: $19/user/month (billed annually) or $22/user/month (billed monthly).
Pro: $35/user/month (billed annually) or $39/user/month (billed monthly).
Pro+: $69/user/month (billed annually) or $79/user/month (billed monthly).

Relação qualidade/preço
4,2/5
Baseado em 349 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Nutshell

Recursos do Nutshell

API
Acompanhamento de atividades
Banco de dados de contatos
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3,8/5
Baseado em 349 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Nutshell

Mais informações sobre Nutshell

Principais recursos do Nutshell

  • Auto-assignment of leads
  • Automated task reminders
  • Board, list, map & chart pipeline views
  • Call recording
  • Click-to-call dialing
  • Colleague tagging
  • Communications log
  • Contact profiles
  • Contact, calendar & email import
  • Conversion tracking
  • Drag-and-drop interface
  • MailChimp integration
  • Mobile alerts
  • Pipeline management
  • Sales coaching
  • Sales forecasting
  • Sales performance tracking
  • Sales process automation
  • Team productivity tracking
  • Trend analysis

Vantagens

Nutshell goes beyond features, delivering the tools, tips, and support sales teams need to win more deals. The list of Nutshell benefits is pretty long (humble brag), but these are the ones you only get with Nutshell.

1. True Ease of Use: No administrator required, no coding experience necessary, no crazy long setup. Be up and running in Nutshell in a day. Nutshell makes powerful tools like sales automation, popular software integrations, and complex reporting totally accessible to users of all experience levels.

2. Affordability: One simple price per user per month. Nutshell carries no data restrictions and no hidden fees. Enjoy unlimited click-to-call, call recordings, contacts, and document uploads.

3. Service: Unlike any other CRM, Nutshell provides all our users with free access to real human support via phone, email, or chat. We're here to support your success in any way we can.

Don't take our word for it, experience the true power of Nutshell yourself. Start your free trial today!

Perguntas frequentes sobre o Nutshell

Perguntas frequentes sobre o Nutshell

Abaixo estão algumas perguntas frequentes sobre o Nutshell.

P: Que tipo de planos o Nutshell oferece?

O Nutshell oferece os seguintes planos de pagamento:

A partir de: US$ 19,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

14-day free trial, no credit card required. Starter: $19/user/month (billed annually) or $22/user/month (billed monthly). Pro: $35/user/month (billed annually) or $39/user/month (billed monthly). Pro+: $69/user/month (billed annually) or $79/user/month (billed monthly).

P: Quais são os principais recursos do Nutshell?

O Nutshell oferece os seguintes recursos:

  • Auto-assignment of leads
  • Automated task reminders
  • Board, list, map & chart pipeline views
  • Call recording
  • Click-to-call dialing
  • Colleague tagging
  • Communications log
  • Contact profiles
  • Contact, calendar & email import
  • Conversion tracking
  • Drag-and-drop interface
  • MailChimp integration
  • Mobile alerts
  • Pipeline management
  • Sales coaching
  • Sales forecasting
  • Sales performance tracking
  • Sales process automation
  • Team productivity tracking
  • Trend analysis

P: Quem costuma usar o Nutshell?

Os clientes habituais do Nutshell são:

Pequenas empresas, Autônomos, Empresas de médio porte

P: Em que idioma o Nutshell está?

O Nutshell está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Nutshell oferece?

O Nutshell tem os seguintes planos de preços:

Assinatura

P: O Nutshell é compatível com disponíveis móveis?

O Nutshell é compatível com os seguintes dispositivos:

Android, iPhone

P: O Nutshell se integra com quais outros aplicativos?

O Nutshell se integra com os seguintes aplicativos:

Bitium, Checkfront, FreshMail, Kixie, LiveChat, Mad Mimi, Nimble, SeamlessGov, Zapier, Zendesk

P: Que nível de suporte o Nutshell oferece?

O Nutshell oferece as seguintes opções de suporte:

Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo, FAQs