Geckoboard
Geckoboard
Sobre o Geckoboard
O Geckoboard é um software de painel de escritório de tela grande rápido e fácil de configurar. Criado para equipes de suporte ao cliente, vendas, marketing, produtos e comércio eletrônico de empresas on-line, para que elas obtenham uma visão em tempo real das principais métricas e do progresso das metas e otimizem o trabalho para atingir essas metas e reagir a problemas mais rapidamente. É uma declaração imperdível de intenção e propósito.
O Geckoboard pode ser configurado em minutos, pois se conecta diretamente às ferramentas que você usa todos os dias. Basta escolher suas métricas e como deseja que elas sejam visualizadas. Não é necessário ter um desenvolvedor. Os conectores de dados incluem Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp e Mixpanel.
A funcionalidade de gerenciamento de tela também garante que você possa transmitir painéis com rapidez e facilidade para uma TV de escritório com tela grande e editar quais painéis serão exibidos remotamente. Os painéis de controle são projetados para maximizar a clareza à distância, de modo que você possa ver o progresso em relação às principais métricas e metas com uma simples olhada.
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Google Data Studio
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Avaliações
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- Setor: Maquinário
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Fantastic tool to anyone that manages a business
Avaliado em 14/06/2022
I love Geckoboard. Its helped me manage the business with so much ease. I only need to glance at...
I love Geckoboard. Its helped me manage the business with so much ease. I only need to glance at the screen I have hanging on the wall to know the health of the business and customer demands.
Vantagens
Easy or implementation and use. Once its set up you can forget about it. It will run itself
Desvantagens
It was easy to integrate. You will be fine if you have basic/intermediate computer skills.
Resposta do Geckoboard
Thanks so much for this lovely review Stephen!
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
A cool looking dashboard creator
Avaliado em 15/02/2021
Mostly good.
Mostly good.
Vantagens
Definitely how the dashboards look. The information can be seen in a compelling way, which is super important considering that sometimes you need to communicate hard to understand KPIs. Dashboards are easy to create and deploy, there are some very pretty prebuilt ones.
Another positive thing is how the Geckoboard Team constantly adds new data sources to increase compatibility.
Desvantagens
When I was using it, the integration with Google Analytics was relatively limited, unfortunately, I needed to add a calculated metric on the dashboard and Geckoboard didn't allow me to do it.
Razões para escolher o Geckoboard
DS is fully integrated with GA, I knew that the Geckoboard team was improving its integration but I didn't have time to wait, its a shame.Software anterior
Google Data Studio- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
It was good few years ago but now its fading away with higher monthly charges
Avaliado em 31/05/2022
I used them for few years and it was serving the purpose for me, showing analytics on big screen TV...
I used them for few years and it was serving the purpose for me, showing analytics on big screen TV in our ecommerce command center. Out of nowhere, my billing department got an email on May 12th saying , we will change your monthly fee from $59 to minimum of $149 and I was given the option to cancel the subscription completely . I was a legacy customer and I was paying $59 per month for 35 dashboards. now 10 dashboard is going to be $149 and 30+ dashboard will be somewhere between $300 to $500 probably.
I am not against price increases and I think healthy businesses should do this overtime to makeup for the inflation and increased cost. But I certainly dont appreciate it when you raise prices suddenly with a short notice, specially for customers who have been on your platform for many years. I signed up back in 2018 when your dashboards only had 2 colors . I feel like I need to get out of this platform now, as I dont think their platform is worth few hundreds a month. I wish they had increased their prices over time so we didnt have to migrate our command center elsewhere within few weeks.
Vantagens
I can show my operational data to my team members and users in almost real time.
It was great to show the unshipped orders, orders with problems and so on.
customization was not that hard on basic data reporting.
Desvantagens
Sudden price increases which just happened for us.
Data connectors are limited , they add new ones but not useful for us.
they got rid of the iphone app too which was a big disappointment.
refreshing takes a long time specially if you use salesforce reports/data.
Text on tiles is very small, not the best solution if you want to show the numbers on large TVs. You can make the text Bold but that's pretty much it. We used our dashboard TV within 15ft away from our desk, so it was OK when we were sitting right Infront of TVs.
Resposta do Geckoboard
Hi there,
We're sorry to hear your disappointment with the recent price increase. We are always open to discussing your options and reviewing pricing to help meet your needs so please contact our Support team on [email protected].
As for your other feedback, this has been shared with the Product team for consideration. We're always looking to improve what we do so feedback like this is really valuable.
Thanks,
The Geckoboard Team
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Chat-based customer support second to none - friendly and inviting app
Avaliado em 26/01/2018
Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics...
Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.
Vantagens
I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.
I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.
I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.
I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.
Desvantagens
There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.
And another is that there is no way to select multiple objects and copy them to another dashboard quickly.
But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.
Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.
- Setor: Hospitais e Saúde
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Easy and Simple for our SME
Avaliado em 15/06/2022
Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and...
Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and project business performance.
Vantagens
It's really easy for us to project those key metrics that run our business. We are by no means tech guys and it's the spearhead data that helps managers continually improve
Desvantagens
On the roadmap but duplicating dashboards would have been helpful early days. Some of the widget creation is a bit repetitive especially of data moves in an excel spreadsheet. Minor moan! For us as well we could do with a data connection to Zoho.
Resposta do Geckoboard
Hi Dan,
Thanks so much for your review - really appreciated.
Absolutely get the need for duplicating dashboards, it's very much on our radar. We've shared your other comments around widget creation from a spreadsheet and the need for Zoho with our product team for consideration.
Thanks again :)
Perguntas frequentes sobre o Geckoboard
Abaixo estão algumas perguntas frequentes sobre o Geckoboard.P: Que tipo de planos o Geckoboard oferece?
O Geckoboard oferece os seguintes planos de pagamento:
- A partir de: 44,00 US$/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Geckoboard?
Os clientes habituais do Geckoboard são:
2 - 10, 11 - 50, 51 - 200, 201 - 500
P: Em que idioma o Geckoboard está?
O Geckoboard está nos seguintes idiomas:
inglês
P: O Geckoboard é compatível com dispositivos móveis?
O Geckoboard é compatível com os seguintes dispositivos:
P: O Geckoboard se integra com quais outros aplicativos?
O Geckoboard se integra com os seguintes aplicativos:
ActiveCampaign, Airbrake, Aircall, Amazon CloudWatch, Amazon EC2, Amazon Redshift, Amplitude, AppFigures, Baremetrics, Buffer, Campaign Monitor by Marigold, ChartMogul, Chartbeat, ClickUp, Copper, Delighted, Dixa, Dotdigital, Flurry, FreshBooks, Freshdesk, Freshservice, GitHub, GoSquared, Google Ads, Google Analytics 360, Google Calendar, Google Sheets, Gorgias, Help Scout, Heroku, Highrise, HubSpot CRM, Instagram, Intercom, Jira, Klaviyo, LinkedIn for Business, Mailchimp, MariaDB, Meta for Business, Microsoft Excel, Mixpanel, MySQL, New Relic, PagerDuty, PayPal, Pingdom, Pipedrive, Pivotal Tracker, PostgreSQL, ProfitWell, Recurly, Salesforce Sales Cloud, SatisMeter, SendGrid, Shopify, Snowflake, Stripe, Trello, Twilio, Wistia, YouTube, Zapier, Zendesk QA, Zendesk Suite, Zendesk Talk, data.ai Intelligence, monday.com
P: Que nível de suporte o Geckoboard oferece?
O Geckoboard oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Assistência 24/7, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Geckoboard.