--- description: Avaliações detalhadas do Nextiva com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Nextiva com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nextiva - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/107/voip/software) > [Nextiva](/software/91289/nextiva) # Nextiva Canonical: https://www.getapp.pt/software/91289/nextiva Page: 1 / 38\ Seguinte: [Next page](https://www.getapp.pt/software/91289/nextiva?page=2) > O Nextiva está transformando a maneira como empresas se comunicam. O Nextiva é uma plataforma de comunicação que oferece às empresas recursos de telefonia de grandes empresas a preços de pequenas empresas com facilidade de uso, capacidade de gerenciamento, escala, confiabilidade e funcionalidades empresariais. > > Verdict: Rated **4.6/5** by 916 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 916 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Nextiva - **Location**: Scottsdale, EUA - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 25,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - AI Copilot - API - Acesso para Celular - Agendamento de ligações - Agendamento de postagens - Alertas/notificações - Alerts/Escalation - Análise de sentimentos - Apto para áudio, imagens e vídeo - Arrastar e soltar - Automated Attendant - Automatização de processos e fluxos de trabalho - Banco de dados de contatos - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Benchmarking - Biblioteca de perguntas ## Integrations (19 total) - Act\! - Bullhorn ATS & CRM - ConnectWise Automate - Dynamics 365 - Five9 - Google Contacts - Google Workspace - HubSpot CRM - Lotus Notes To Office 365 Migration - Microsoft Outlook - Microsoft Teams - NetSuite - Nextiva Contact Center - Oracle Sales - ServiceNow ... and 4 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone ## Category - [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.getapp.pt/directory/107/voip/software) - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) - [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software) - [Software de Comunicações Unificadas](https://www.getapp.pt/directory/599/unified-communications/software) - [Sistemas de Telefonia Empresarial](https://www.getapp.pt/directory/1099/business-phone-systems/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.pt/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Zoom Workplace](https://www.getapp.pt/software/111633/zoom) — 4.6/5 (14581 reviews) 3. [3CX](https://www.getapp.pt/software/103409/3cx) — 4.4/5 (465 reviews) 4. [Google Meet](https://www.getapp.pt/software/121823/google-hangouts) — 4.5/5 (12110 reviews) 5. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) ## Avaliações ### "Travel Agency/Small Business" — 5.0/5 > **Sara** | *10 de junho de 2024* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: My favorite features are the texting, voicemail transcription and the fact that the app doesn't log out randomly. I do like that the caller id will show me that it is a call from Nextiva so I know its a business call and not a personal call. > > **Desvantagens**: I wish they had an option to have a separate ringtone ----- ### "Great communication tool with good customer service." — 5.0/5 > **Suzi** | *24 de abril de 2023* | Semicondutores | Recommendation rating: 9.0/10 > > **Vantagens**: Nextiva's support team is available 24/7/365, including holidays and after hours. Members of the support staff are knowledgeable, helpful, and polite. The best part about getting help is that they will work with you to find a solution, rather than just handing you a set of instructions that you may or may not be able to follow. The phone system and service are reliable and available at all times. > > **Desvantagens**: Basically nothing. Since we've been using Nextiva for years and it's served us well, I've opted to keep it for internal calls and for the advanced functionality that our business software lacks. > > On the whole, I couldn't be happier with how well Nextiva has worked out for me. In spite of the uncommon platform troubles, I have no hesitation in recommending Nextiva to businesses who are looking for a reliable method of communicating with their customers and employees ----- ### "Not good for healthcare" — 2.0/5 > **Corinne** | *22 de fevereiro de 2024* | Hospitais e Saúde | Recommendation rating: 4.0/10 > > **Vantagens**: That we could attach notes to our calls. > > **Desvantagens**: That agents cannot see the calls in queue. They only see a number > > Not a very good one. We have been making it work but are very dissatisfied. It's just not a fit for us and our practice. ----- ### "Great Product" — 5.0/5 > **Angelia** | *5 de dezembro de 2023* | Relações governamentais | Recommendation rating: 10.0/10 > > **Vantagens**: Interface is very customizable in the way that I need it > > **Desvantagens**: Some of the important features aren't as intuitive to get to. Have someone in your company go into the interface and give them a list of things to find and get fed back through that. When you build an application, it's easy to lose sight of new user experience. > > Nextiva customer support has been amazing anything I've needed anything. They've quickly be able to help and are super friendly ----- ### "Try them out\!" — 5.0/5 > **Karen** | *23 de abril de 2024* | Escritório de advocacia | Recommendation rating: 9.0/10 > > **Vantagens**: Price, ease of use, access remotely with no issues. > > **Desvantagens**: Website for administrating can be confusing to navigate at times. ----- Page: 1 / 38\ Seguinte: [Next page](https://www.getapp.pt/software/91289/nextiva?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/91289/nextiva) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data