Lightspeed POS

The point of sale you'll love to use.

4,2 /5 (751 avaliações) Escreva uma avaliação!

Resumo do Lightspeed POS

O que é o Lightspeed POS?

Lightspeed POS is a complete point of sale and inventory management tool that simplifies time-consuming tasks like inventory and employee management, so you can focus on taking care of your customers and growing your business. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty.

Lightspeed Retail Features:

Inventory management
- Easily create product variations such as size, color and material by using the efficient matrix system.
- Combine purchasing, transferring and multiple vendors into one master order.
- Process special orders, layaways and work orders.
- Create, track, and assign serial numbers to products.
- Bundle individual items to sell them as a package.

Free Onboarding & 24/7 Support
- Benefit from a dedicated team who help you get started in a 1:1 session.
- Get live chat, email and phone support with our support heros located around the world.

Employee management
- Intuitive, easy-to-learn interface for your employees.
- Create a simple and logical workflow that suits your business.
- Customizable user permissions give you full control over employees’ access to your system.
- Track sales by employee and access performance reports for your staff.
- Control employee access to information such as refunds, the ability to edit products and pricing, or view sales data.

Reporting
- Track sales and inventory numbers with reports that make it easy to see sales, profits and changes over time.
- Identify opportunities for growth and business improvement.
- Learn which employees are your top performers.
- Get a clear view of your customers’ needs and habits.
- Pull-up end of day reports to access key data that will help you prepare for peak periods and better understand your customers’ needs.
- Access all this data from your device anytime, from anywhere.

Lightspeed Loyalty:
-Highly targeted rewards program with a branded customer-facing web-app to track points. 
-Create automated campaigns via SMS and a drag-and-drop email builder. 

Lightspeed Payments:
*only available in the US
-Complete sales and get paid without ever leaving your POS. Game changer.
-Built-in PCI compliance and fraud prevention.

Hardware:
- Integrate your system with hardware such as barcode scanners and cash drawers to reduce checkout times.
- Reduce credit card fraud with EMV.
- Accept all major credit cards and Apple Pay®.

Integrated eCommerce:
- Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom.
- Get a centralized view of your inventory, customers and sales data across in-store and online channels.

Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ needs

-----------------------------------------------------------------------------------
Lightspeed Restaurant features

Menu and floorplan:
- Easily create discounts that automatically apply to customer groups, promotional events or specific items.
- Combining tables or moving them around is as simple as tap and drag.
- Present menu items complete with photos, descriptions and prices.
- Make quick updates to your floorplan.

Ordering and payments:
- Smartphone and tablet-based tableside orders are sent directly to the kitchen or bar.
- Cut down on the time it takes for customers to get their orders.
- Easily split or combine bills.
- Offer flexible payment options.
- Servers can take orders directly from the iPad for quicker service and more accurate orders.
- Process gift cards

Offline mode:
- Internet down? Don't sweat it. Lightspeed Restaurant POS works online or offline with a full feature set
- Your data is kept safe even if your terminal is permanently damaged.
- Look up customer information for take-out or delivery orders.
- Liteserver stays up at all times, so operations go on as usual. Once a connection is reestablished, your data is automatically synced.

Integrations:
- Add the Kitchen Display System module for optimized communication between the kitchen and the front of the house.
- Add the Customer Facing Display module to optimize communication between your staff and customers.
- Add the Self Order Menu module to allow customers to place their own orders.

Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ specific needs such as accounting, delivery or loyalty programs.

Resumo do Lightspeed POS

Preços

A partir de
US$ 69,00/mês

Opções de preços

Teste Grátis
Licença única
Assinatura
Relação qualidade/preço

Lightspeed Retail
(Prices are in USD based on an annual plan, on a per store basis.)

Basic: $69/month
Retail POS, payments (free terminal included)

Starter: $99/month
Retail POS, payments (free terminal included), eCommerce

Standard: $119/month
Retail POS, payments (free terminal included), eCommerce, accounting

Advanced: $169/month
Retail POS, payments (free terminal included), eCommerce, accounting, loyalty

Pro: $229/month
Retail POS, payments (free terminal included), eCommerce, accounting, loyalty, analytics

-----------------------------------------------------------------------

Lightspeed Restaurant
(Prices are in USD based on an annual plan.)

Starting at $59/month

Additional registers: $34/month
Add-ons: starting at $12/month
Premium add-ons: starting at $39/month


Recursos do Lightspeed POS

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, Japão, Alemanha
Idiomas
Alemão, Espanhol, Francês, Holandês, Inglês

Mídias

Lightspeed Retail POS is a complete point of sale and inventory management tool that's easy to set up and even easier to use. It simplifies time-consuming tasks like inventory and employee management, so you can focus on your customers and growth.
Lightspeed Retail - Whether you sell product bundles, serialized merchandise or items that require multiple variations, your POS system helps you keep stock moving and gives customers what they’re asking for.
Lightspeed Analytics gathers the extensive data collected by your Retail POS and not only makes sense of it, but it gives you insights and recommendations about your customers, inventory and employees.
Integrated e-commerce - Fuse your brick-and-mortar and online stores with an integrated eCommerce and POS platform. Stay open for business 24/7, reach more customers and generate more sales.
Mobile POS - Manage your store or process sales with a POS that works on any computer, smartphone or tablet. Add an iPad, barcode scanner and receipt printer to stay connected and process sales from anywhere — whether on your sale floor or at a tradeshow.
Lightspeed Restaurant - Our cloud-based POS system will help you manage staff, serve customers and monitor performance, so you can ensure your guests get the best.
Lightspeed Restaurant - iPad-based Restaurant POS system
Lightspeed Restaurant - With a user-friendly floor management system, combining tables or moving them around is as simple as tap and drag. Create and edit your menu online in minutes, with our easy-to-use interface.
Lightspeed Restaurant - Whether you want the big picture or prefer to hone in on data at a granular level, the reporting engine provides the type of breakdown you need instantaneously. Pull reliable and accurate reports regardless of the device you use.
Lightspeed Self-Order Menu - Let your guests place their own orders — right from their table or at a kiosk. Process orders faster, reduce the chance of errors and ensure your staff can focus on providing the best customer service.
Lightspeed POS - Vídeo Lightspeed POS - Vídeo Captura de tela do Lightspeed POS: Lightspeed Retail POS is a complete point of sale and inventory management tool that's easy to set up and even easier to use. It simplifies time-consuming tasks like inventory and employee management, so you can focus on your customers and growth. Captura de tela do Lightspeed POS: Lightspeed Retail - Whether you sell product bundles, serialized merchandise or items that require multiple variations, your POS system helps you keep stock moving and gives customers what they’re asking for. Captura de tela do Lightspeed POS: Lightspeed Analytics gathers the extensive data collected by your Retail POS and not only makes sense of it, but it gives you insights and recommendations about your customers, inventory and employees. Captura de tela do Lightspeed POS: Integrated e-commerce - Fuse your brick-and-mortar and online stores with an integrated eCommerce and POS platform. Stay open for business 24/7, reach more customers and generate more sales. Captura de tela do Lightspeed POS: Mobile POS - Manage your store or process sales with a POS that works on any computer, smartphone or tablet. Add an iPad, barcode scanner and receipt printer to stay connected and process sales from anywhere — whether on your sale floor or at a tradeshow. Captura de tela do Lightspeed POS: Lightspeed Restaurant - Our cloud-based POS system will help you manage staff, serve customers and monitor performance, so you can ensure your guests get the best. Captura de tela do Lightspeed POS: Lightspeed Restaurant - iPad-based Restaurant POS system Captura de tela do Lightspeed POS: Lightspeed Restaurant - With a user-friendly floor management system, combining tables or moving them around is as simple as tap and drag. Create and edit your menu online in minutes, with our easy-to-use interface. Captura de tela do Lightspeed POS: Lightspeed Restaurant - Whether you want the big picture or prefer to hone in on data at a granular level, the reporting engine provides the type of breakdown you need instantaneously. Pull reliable and accurate reports regardless of the device you use. Captura de tela do Lightspeed POS: Lightspeed Self-Order Menu - Let your guests place their own orders — right from their table or at a kiosk. Process orders faster, reduce the chance of errors and ensure your staff can focus on providing the best customer service.

Lightspeed POS - Avaliações

Lightspeed POS - Avaliações

Classificação geral
4,2
/
5
Excelente
491

Muito bom
127

Regular
45

Ruim
32

Péssimo
56

Relação qualidade/preço
4,1
Recursos
4,1
Praticidade
4,3
Suporte ao cliente
4,2
82% dos usuários recomendam este app
Zondre W.

Great integrated system

Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.


Traduzir com Google
Donna A.

Easy to build, train and implement

I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing! I have not come across a single scenario in the build that isn't already addressed within the system. And the video tutorials are well done, explaining processes step by step,
The technical support team are quick to respond and follow through issues to resolution. I recommended Lightspeed to two colleagues already and will continue to share my positive experiences with others.


Traduzir com Google
Zach C.

Frequent Outages

Overall, the system provides all that we need. Problem is, we don't know if the system will be online when we need it.


Traduzir com Google
Rosaline L.

Most complete and easy POS

Very easy to use


Traduzir com Google
Nathan K.

Lightspeed is among the best POS platforms for growing businesses

Lightspeed has proven to be an extremely stable POS system for our usage. Downtime has been extremely minimal and Lightspeed support teams are always able to get us back up and running quickly--often before the operating hours of our stores. With the stability of the software and the advanced insights into sales trends, we are able to understand our merchandising and inventory needs at a much more granular level. This ensures that we aren't wasting dollars on excessive inventory that is difficult to sell. We are also able to focus on the operational aspects of the business since the software has been so stable and reliable for us.


Traduzir com Google
Zondre W.
Setor: Varejistas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Great integrated system

Usado Diariamente durante Mais de um ano
Avaliado em 14/06/2019
Fonte da avaliação: Capterra

Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.

Vantagens

The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.

Desvantagens

There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Donna A.
Setor: Hotelaria
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Easy to build, train and implement

Usado Diariamente durante 6 a 12 meses
Avaliado em 28/10/2020
Fonte da avaliação: Capterra

I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing! I have not come across a single scenario in the build that isn't already addressed within the system. And the video tutorials are well done, explaining processes step by step,
The technical support team are quick to respond and follow through issues to resolution. I recommended Lightspeed to two colleagues already and will continue to share my positive experiences with others.

Vantagens

*Ability to build system at any location
*Ease of use
*Well produced self help videos
*Ability to delete mistakes
*Helpful technical support team
*Integration with Cloudbeds

Desvantagens

The end of day closing process is not as clear as it could be

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Zach C.
Setor: Varejistas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Frequent Outages

Usado Diariamente durante Mais de um ano
Avaliado em 17/03/2020
Fonte da avaliação: Capterra

Overall, the system provides all that we need. Problem is, we don't know if the system will be online when we need it.

Vantagens

The system ties together items, sales, customers, and sales staff seamlessly. This allows us to dig in and review product performances like never before. Using the matrix feature makes creating items with multiple sizes, colors, and fits easy.

Desvantagens

The system crashes. These past few months have been especially stressful with our busy season approaching. The following list is made up of days in which we were not able to take payment from customers anywhere from a few minutes to a few hours.
Monday March 16, 2020
Wednesday Feb 26, 2020
Saturday Feb 15, 2020
Saturday Feb 1, 2020
Thursday Jan 30, 2020
Saturday Dec 14, 2020
Friday Dec 13, 2020
Friday Dec 6, 2020
Sunday Nov 3, 2019
Monday Sep 30, 2019
Thursday July 18, 2019
Saturday July 13, 2019

We've had an email in, with several followups, to our Lightspeed rep for the reassurance these outages will slow/stop. Unfortunately every email has gone unanswered for over a month now. This lack of communication is very frustrating. We're just waiting for an outage on a weekend during our busy season. Being we are locked into a contract we have no way out but are actively searching for an alternative as to not live in the fear of an outage at any moment.

Lightspeed Payments is another spot to touch on. All told, the switch to Lightspeed Payments would cost our company roughly an extra $7,000/year on top of our current processing costs with Vantiv.

Traduzido para o Português

Resposta do Lightspeed

Hello Zach,

Thank you for your feedback. We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the product and service received. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease.We will have someone from our Customer Success Team reach out to you shortly.

Thank you,

Lightspeed POS

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Rosaline L.
Setor: Alimentação e bebidas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Most complete and easy POS

Usado Diariamente durante Mais de dois anos
Avaliado em 02/09/2020
Fonte da avaliação: Capterra

Very easy to use

Vantagens

It is easy to use as you can search for the individual items and put items in categories. It also enable us to put in modifier on each item with additional price too

Desvantagens

Very expensive compared to other POS. Only if the report format can be modified to be a little bit more simpler

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Nathan K.
Setor: Artigos esportivos
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Lightspeed is among the best POS platforms for growing businesses

Usado Diariamente durante Mais de dois anos
Avaliado em 17/09/2019
Fonte da avaliação: Capterra

Lightspeed has proven to be an extremely stable POS system for our usage. Downtime has been extremely minimal and Lightspeed support teams are always able to get us back up and running quickly--often before the operating hours of our stores. With the stability of the software and the advanced insights into sales trends, we are able to understand our merchandising and inventory needs at a much more granular level. This ensures that we aren't wasting dollars on excessive inventory that is difficult to sell. We are also able to focus on the operational aspects of the business since the software has been so stable and reliable for us.

Vantagens

The sales tools are very easy to understand and enable us to train new employees quickly on the software. The software also makes managing multiple store locations easy and centralizes order and vendor information for our product managers to use across the company and analytics and insights that the software provides is essential to master the merchandising and inventory needs of our store.

Desvantagens

While Lightspeed offers excellent analytics tools and integrations, most of them come at an additional cost which may be a deterrent for smaller businesses. If you aren't planning on investing a great deal of effort into the growth of your business (i.e. more locations or omnichannel sales) than you may be better served with another option. Also, while there are several integrations and API connections available for the system without designing custom solutions, some POS systems offer greater scalability and integrations with software like third-party e-commerce management tools. When moving away from Lightspeed's products for solutions such as this, costs can quickly add up.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8,6/10
Baseado em 751 usuários
Compare as alternativas por recomendação dos usuários
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Preço do Lightspeed POS

Preço do Lightspeed POS

A partir de
US$ 69,00/mês
Teste Grátis
Licença única
Assinatura
Relação qualidade/preço

Lightspeed Retail
(Prices are in USD based on an annual plan, on a per store basis.)

Basic: $69/month
Retail POS, payments (free terminal included)

Starter: $99/month
Retail POS, payments (free terminal included), eCommerce

Standard: $119/month
Retail POS, payments (free terminal included), eCommerce, accounting

Advanced: $169/month
Retail POS, payments (free terminal included), eCommerce, accounting, loyalty

Pro: $229/month
Retail POS, payments (free terminal included), eCommerce, accounting, loyalty, analytics

-----------------------------------------------------------------------

Lightspeed Restaurant
(Prices are in USD based on an annual plan.)

Starting at $59/month

Additional registers: $34/month
Add-ons: starting at $12/month
Premium add-ons: starting at $39/month

Lightspeed Retail
(Prices are in USD based on an annual plan, on a per store basis.)

Basic: $69/month
Retail POS, payments (free terminal included)

Starter: $99/month
Retail POS, payments (free terminal included), eCommerce

Standard: $119/month
Retail POS, payments (free terminal included), eCommerce, accounting

Advanced: $169/month
Retail POS, payments (free terminal included), eCommerce, accounting, loyalty

Pro: $229/month
Retail POS, payments (free terminal included), eCommerce, accounting, loyalty, analytics

-----------------------------------------------------------------------

Lightspeed Restaurant
(Prices are in USD based on an annual plan.)

Starting at $59/month

Additional registers: $34/month
Add-ons: starting at $12/month
Premium add-ons: starting at $39/month

Relação qualidade/preço
4,1/5
Baseado em 751 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Lightspeed POS

Recursos do Lightspeed POS

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Processamento de pedidos
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Várias localizações
Recursos
4,1/5
Baseado em 751 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Lightspeed POS

Mais informações sobre Lightspeed POS

Principais recursos do Lightspeed POS

  • Advanced reporting and analytics
  • Assemble items into packages
  • Connect directly with suppliers
  • Custom label printing
  • Inventory syncs across all stores, including online
  • Native iPad application
  • Product matrices
  • Purchase orders
  • Reorder points
  • Serialized items
  • Transfers between stores

Vantagens

We're dedicated to building not just the best point of sale, but the best business management tools:

- Desktop & iPad: Process payments on the floor and engage your customers by getting away from the counter.

- Inventory Control: Track your stock, submit purchase orders, and even set up automatic re-order points.

- eCommerce: Extend your retail presence by syncing your existing inventory to your integrated web store.

-Loyalty: Highly targeted rewards program with a branded customer-facing web-app to track points. 

-Payments: everything you need to process sales and get paid in one place.

-Accounting: A seamless integration between your point of sale and accounting software for a painless day at the office.

Perguntas frequentes sobre o Lightspeed POS

Perguntas frequentes sobre o Lightspeed POS

Abaixo estão algumas perguntas frequentes sobre o Lightspeed POS.

P: Que tipo de planos o Lightspeed POS oferece?

O Lightspeed POS oferece os seguintes planos de pagamento:

A partir de: US$ 69,00/mês

Modelo de preços: Licença única, Assinatura

Teste Grátis: Disponível

Lightspeed Retail (Prices are in USD based on an annual plan, on a per store basis.) Basic: $69/month Retail POS, payments (free terminal included) Starter: $99/month Retail POS, payments (free terminal included), eCommerce Standard: $119/month Retail POS, payments (free terminal included), eCommerce, accounting Advanced: $169/month Retail POS, payments (free terminal included), eCommerce, accounting, loyalty Pro: $229/month Retail POS, payments (free terminal included), eCommerce, accounting, loyalty, analytics ----------------------------------------------------------------------- Lightspeed Restaurant (Prices are in USD based on an annual plan.) Starting at $59/month Additional registers: $34/month Add-ons: starting at $12/month Premium add-ons: starting at $39/month

P: Quais são os principais recursos do Lightspeed POS?

O Lightspeed POS oferece os seguintes recursos:

  • Advanced reporting and analytics
  • Assemble items into packages
  • Connect directly with suppliers
  • Custom label printing
  • Inventory syncs across all stores, including online
  • Native iPad application
  • Product matrices
  • Purchase orders
  • Reorder points
  • Serialized items
  • Transfers between stores

P: Quem costuma usar o Lightspeed POS?

Os clientes habituais do Lightspeed POS são:

Pequenas empresas, Empresas de médio porte

P: Em que idioma o Lightspeed POS está?

O Lightspeed POS está nos seguintes idiomas:

Alemão, Espanhol, Francês, Holandês, Inglês

P: Que tipo de planos o Lightspeed POS oferece?

O Lightspeed POS tem os seguintes planos de preços:

Licença única, Assinatura

P: O Lightspeed POS é compatível com disponíveis móveis?

O Lightspeed POS é compatível com os seguintes dispositivos:

iPad

P: O Lightspeed POS se integra com quais outros aplicativos?

O Lightspeed POS se integra com os seguintes aplicativos:

Bitium, Clear Spider, Countr, Deputy, Justuno, Loyalzoo, Mailjet, Marketman, SimpliField, Stitch Labs

P: Que nível de suporte o Lightspeed POS oferece?

O Lightspeed POS oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo