Lightspeed POS

Lightspeed POS

The point of sale you'll love to use.

4.2/5 (597 avaliações)

Resumo do Lightspeed POS

Lightspeed POS is a complete point of sale and inventory management tool that simplifies time-consuming tasks like inventory and employee management, so you can focus on taking care of your customers and growing your business. Access detailed sales reports in minutes and easily identify best-selling items or use the built-in customer profiles to provide personalized service that will increase customer loyalty.

Lightspeed Retail Features:

Inventory management
- Easily create product variations such as size, color and material by using the efficient matrix system.
- Combine purchasing, transferring and multiple vendors into one master order.
- Process special orders, layaways and work orders.
- Create, track, and assign serial numbers to products.
- Bundle individual items to sell them as a package.

Free Onboarding & 24/7 Support
- Benefit from a dedicated team who help you get started in a 1:1 session.
- Get live chat, email and phone support with our support heros located around the world.

Employee management
- Intuitive, easy-to-learn interface for your employees.
- Create a simple and logical workflow that suits your business.
- Customizable user permissions give you full control over employees’ access to your system.
- Track sales by employee and access performance reports for your staff.
- Control employee access to information such as refunds, the ability to edit products and pricing, or view sales data.

Reporting
- Track sales and inventory numbers with reports that make it easy to see sales, profits and changes over time.
- Identify opportunities for growth and business improvement.
- Learn which employees are your top performers.
- Get a clear view of your customers’ needs and habits.
- Pull-up end of day reports to access key data that will help you prepare for peak periods and better understand your customers’ needs.
- Access all this data from your device anytime, from anywhere.

Lightspeed Loyalty:
-Highly targeted rewards program with a branded customer-facing web-app to track points. 
-Create automated campaigns via SMS and a drag-and-drop email builder. 

Lightspeed Payments:
*only available in the US
-Complete sales and get paid without ever leaving your POS. Game changer.
-Built-in PCI compliance and fraud prevention.

Hardware:
- Integrate your system with hardware such as barcode scanners and cash drawers to reduce checkout times.
- Reduce credit card fraud with EMV.
- Accept all major credit cards and Apple Pay®.

Integrated eCommerce:
- Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom.
- Get a centralized view of your inventory, customers and sales data across in-store and online channels.

Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ needs

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Lightspeed Restaurant features

Menu and floorplan:
- Easily create discounts that automatically apply to customer groups, promotional events or specific items.
- Combining tables or moving them around is as simple as tap and drag.
- Present menu items complete with photos, descriptions and prices.
- Make quick updates to your floorplan.

Ordering and payments:
- Smartphone and tablet-based tableside orders are sent directly to the kitchen or bar.
- Cut down on the time it takes for customers to get their orders.
- Easily split or combine bills.
- Offer flexible payment options.
- Servers can take orders directly from the iPad for quicker service and more accurate orders.
- Process gift cards

Offline mode:
- Internet down? Don't sweat it. Lightspeed Restaurant POS works online or offline with a full feature set
- Your data is kept safe even if your terminal is permanently damaged.
- Look up customer information for take-out or delivery orders.
- Liteserver stays up at all times, so operations go on as usual. Once a connection is reestablished, your data is automatically synced.

Integrations:
- Add the Kitchen Display System module for optimized communication between the kitchen and the front of the house.
- Add the Customer Facing Display module to optimize communication between your staff and customers.
- Add the Self Order Menu module to allow customers to place their own orders.

Our network of over 250 integration partners allows you to tailor Lightspeed to your business’ specific needs such as accounting, delivery or loyalty programs.

Preços

A partir de
US$ 69,00/mês
Opções de preços
Avaliação gratuita
Licença única
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Canadá, Europa, Alemanha e outros 5, Japão, América Latina, África e Oriente Médio, Reino Unido, Estados Unidos

Idiomas

Holandês, Inglês, Francês, Alemão, Espanhol

Lightspeed POS - Avaliações

Classificação geral
4.2/5
80% avaliações positivas
371
Excelente
108
Muito bom
43
Média
30
Ruim
45
Péssimo
Julie R.
Traduzir com Google

Robust System Integrates Webstore and Brick- and - Mortar Store

Usado Diariamente durante Mais de dois anos
Avaliado em 19/07/2019
Fonte da avaliação: Capterra

I'm super happy with Lightspeed and I like how they have 24/7 customer service in case of a glitch. The staff is always very friendly and extremely knowledgeable.
I tried another service (Sunrise POS) when I first started out and the guy promised me the world. Little did I know it wasn't even geared for retail it was a restaurant system. I was totally taken advantage of, I had no one to call for support and ended losing over 5k.
Lightspeed is up front and caters to your needs. They are awesome!!

Vantagens

It's easy to use, It's easy to check on the store activity when I'm not there through my iPhone. It gives detailed reports on categories, vendors and daily sales. I love it because it manages the inventory on my website as well as my retail front. If I have 12 pieces listed on my web store and sell 4 in the store, it will deduct accordingly.

Desvantagens

Nothing really. I wish some of the paid upgraded features were free.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Jennifer B.
Traduzir com Google

TRACK YOUR PROFIT MARGINS!

Usado Diariamente durante Mais de um ano
Avaliado em 08/07/2019
Fonte da avaliação: Capterra

I have a small health food store in Sullivan, MO. We have been online with Lightspeed POS for nearly a year now. The partnership with Pointy is much appreciated. Even without paying for additional online presence I believe the Pointy helps direct traffic to our business for sure! Also the Lightspeed system easily allows you to track profit margins and sales. This by far has been my favorite asset to the system. Of course it does rely on setting up your inventory accurate, which is a process but a process that is undoubtedly an INVESTMENT! I tracked sales over a couple of months and noticed a dip in profit margins and traced that back to companies raising wholesale but not increasing the MSRP. This hurts brick and mortar retailers. I was able to easily pull up these products from certain vendors in an isolated manner and go through where our retail prices were set and be sure we were setting it at a proper profit margin to keep the lights on! A month after doing this I noticed profits margins went from 35-37% to 38-40%. We offer 20% off our set prices just to keep up with online businesses, so we have to make sure the set retail will allow us a proper profit margin after the advertised discount. LOVE this feature! Customer service has been prompt to help anytime we have asked. They are adding and improving things all the time!

Vantagens

Being able to track profit margins and sales. Knowing what products to keep around and which ones to remove from inventory.

Desvantagens

There are 2 different sales screens and each has their pros and cons…. but this is probably the most confusing thing in the system.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Justin R.
Traduzir com Google

Happy Bike Shop Owner

Usado Diariamente durante Mais de dois anos
Avaliado em 21/06/2019
Fonte da avaliação: Capterra

Lightspeed has been great to work with. The training provided after purchase was great. On going customer support has been phenomenal.

Vantagens

Really like the cloud based flexibility. Also love the syncing ability with most of my main vendors for importing purchase orders.

Desvantagens

Only con is the fear of web being down or my local internet service not working and if that is the case not being able to run my store. This is has never been and actual issue though.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Zondre W.
Traduzir com Google

Great integrated system

Usado Diariamente durante Mais de um ano
Avaliado em 14/06/2019
Fonte da avaliação: Capterra

Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.

Vantagens

The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.

Desvantagens

There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
James G.
Traduzir com Google

Lightspeed makes retailing easier.

Usado Diariamente durante Mais de dois anos
Avaliado em 15/06/2019
Fonte da avaliação: Capterra

Vantagens

The user interface was my first draw to Lightspeed. Ease of use and mostly easy workflows pulled me in. We also like the numerous integratabtle add ons available. The multi-store feature works well.

Desvantagens

It did not believe in negative numbers but that is changing. We do not like that custom fields don't save the same way as other standard fields.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Lightspeed POS

A partir de
US$ 69,00/mês
Opções de preços
Avaliação gratuita
Licença única
Assinatura
Relação qualidade/preço

Lightspeed Retail
(Prices are in USD based on an annual plan, on a per store basis.)

Small package $99 / month
(1 register, 5 employees)

Medium package $169 / month
(2 registers, 10 employees)

Large package $289 / month
(4 registers, 20 employees)
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Lightspeed Restaurant
(Prices are in USD based on an annual plan, on a per store basis.)

Small package $69 / month
(1 POS station)

Medium package $129 / month
(Up to 3 POS stations)

Large package $198 / month
(Up to 5 POS stations)

Recursos do Lightspeed POS

  • API
  • Banco de dados do cliente
  • Geração de relatórios de vendas
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de pedidos
  • Histórico do cliente
  • Integração de terceiros
  • Notificações automáticas
  • PDV
  • Painel de atividades
  • Processamento de cartões de crédito
  • Programa de fidelidade do cliente
  • Rastreamento de estoque
  • Sistema de vales-presente
  • Várias localizações

  • Gerenciamento de faturas
  • Lembretes automáticos
  • Relatórios e estatística

Mais informações sobre Lightspeed POS

Principais recursos do Lightspeed POS

  • Advanced reporting and analytics
  • Assemble items into packages
  • Connect directly with suppliers
  • Custom label printing
  • Inventory syncs across all stores, including online
  • Native iPad application
  • Product matrices
  • Purchase orders
  • Reorder points
  • Serialized items
  • Transfers between stores

Vantagens

We're dedicated to building not just the best point of sale, but the best business management tools:

- Desktop & iPad: Process payments on the floor and engage your customers by getting away from the counter.

- Inventory Control: Track your stock, submit purchase orders, and even set up automatic re-order points.

- eCommerce: Extend your retail presence by syncing your existing inventory to your integrated web store.

-Loyalty: Highly targeted rewards program with a branded customer-facing web-app to track points. 

-Payments: everything you need to process sales and get paid in one place.

-Accounting: A seamless integration between your point of sale and accounting software for a painless day at the office.

Perguntas frequentes sobre o Lightspeed POS

Abaixo estão algumas perguntas frequentes sobre o Lightspeed POS.

P: Que tipo de planos o Lightspeed POS oferece?

O Lightspeed POS oferece os seguintes planos de pagamento:

A partir de: US$ 69,00/mês

Modelo de preços: Licença única, Assinatura

Avaliação gratuita: Disponível

Lightspeed Retail
(Prices are in USD based on an annual plan, on a per store basis.)

Small package $99 / month
(1 register, 5 employees)

Medium package $169 / month
(2 registers, 10 employees)

Large package $289 / month
(4 registers, 20 employees)
-----------------------------------------------------------------------

Lightspeed Restaurant
(Prices are in USD based on an annual plan, on a per store basis.)

Small package $69 / month
(1 POS station)

Medium package $129 / month
(Up to 3 POS stations)

Large package $198 / month
(Up to 5 POS stations)

P: Quais são os principais recursos do Lightspeed POS?

O Lightspeed POS oferece os seguintes recursos:

  • Advanced reporting and analytics
  • Assemble items into packages
  • Connect directly with suppliers
  • Custom label printing
  • Inventory syncs across all stores, including online
  • Native iPad application
  • Product matrices
  • Purchase orders
  • Reorder points
  • Serialized items
  • Transfers between stores

P: Quem costuma usar o Lightspeed POS?

Os clientes habituais do Lightspeed POS são:

Empresas de médio porte, Pequenas empresas

P: Em que idioma o Lightspeed POS está?

O Lightspeed POS está nos seguintes idiomas:

Holandês, Inglês, Francês, Alemão, Espanhol

P: Que tipo de planos o Lightspeed POS oferece?

O Lightspeed POS tem os seguintes planos de preços:

Licença única, Assinatura

P: O Lightspeed POS é compatível com disponíveis móveis?

O Lightspeed POS é compatível com os seguintes dispositivos:

iPad

P: O Lightspeed POS se integra com quais outros aplicativos?

O Lightspeed POS se integra com os seguintes aplicativos:

Bitium, Deputy, Justuno, Loyalzoo, Lumiary, Mailjet, Marketman, SimpliField, Stitch Labs, Ximble

P: Que nível de suporte o Lightspeed POS oferece?

O Lightspeed POS oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo

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