Close

4,7 (160)
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O CRM para equipes de vendas de alto desempenho.

Sobre o Close

O Close é o sistema de gestão do relacionamento com o cliente (CRM na sigla em inglês) de interação de vendas desenvolvido para ajudar pequenas e médias empresas (PMEs) a transformar mais leads em receita. O Close dedica-se aos negócios do futuro: equipes inteligentes e ágeis que trabalham remotamente. Para equipes habilitadas em tecnologia que precisam crescer sem pagar caro por softwares empresariais. O Close permite enviar e-mails, realizar chamadas e enviar mensagens de texto para leads, sem complementos.


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Close

4,7 (160)
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Preço inicial

49,00 US$
mês
24,00 €
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

132
168

Integrações

45
91

Praticidade

4,6 (160)
4,5 (2 971)

Relação qualidade/preço

4,4 (160)
4,4 (2 971)

Atendimento ao cliente

4,6 (160)
4,4 (2 971)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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HubSpot Sales Hub

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Avaliações

Classificação geral

4,7 /5
(160)
Relação qualidade/preço
4,4/5
Recursos
4,3/5
Praticidade
4,6/5
Suporte ao cliente
4,6/5

Já tem o Close?

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Exibindo 5 avaliações de 160
Samantha
Samantha
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Works as promised

Avaliado em 11/12/2018

Close has been great and their customer support is really awesome.

Close has been great and their customer support is really awesome.

Vantagens

Close is an easy way to keep track of leads and customers alike. We can set tasks, see who is calling, and have visibility to communication the client has had with other people in the company.

Desvantagens

I really don’t have many complaints. One tiny nitpicky thing: the icon in my tool bar continues to bounce even after someone else has answered a call. It can get confusing.

Joshua
Joshua
Classificação geral
  • Porte da empresa: 2 - 10 funcionários
  • Fonte da avaliação

Classificação geral

It's like magic

Avaliado em 17/03/2015

We have a startup focused in ticket sales for events in Mexico. We were looking for in-depth data...

We have a startup focused in ticket sales for events in Mexico. We were looking for in-depth data of our salesmen and to make easier for them to keep track of their clients by client type. We used a CRM (highrise), but the data it gave us was no longer enough to know more about whether the size and type of clients - and opportunities - our sales team were generating was the right kind given our current strategy.

We initially requested a trial by importing a subset of random data of our former CRM but we felt this was not useful, because not all of those imported leads were relevant to us at the moment. When support from close.io gave us the option to extend our trial period, we deleted all of the previous leads and instead started adding new leads into the platform. That's when we notice the main strong point of close.io: by adding our first lead's email, within seconds we had a full history of each email we exchanged in the past. The desktop app works like a charm. Also, when you have a small sales team like ours, it's great to add a lead and check if one of your teammates already make a contact. Finally, it's amazing how easy is to categorize leads, we even use it to keep track of investors, allies and competitors.

The call feature is also a huge breath of fresh air into a follow-up process. The fact you can make calls straight from the app, that those calls get recorded and also get tracked into a lead's history ensures automatic track of almost every kind of interaction with a lead. In our case, although we tried it and it worked great, we won't make use of it because our small office space forces us to do calls by getting outside the office, and given our internet connection is not that solid we will keep making calls the way we are right now and evaluate a full switch later.

In a few words: if you have a small sales team and you want to make them doing more closing and less data insertion into follow-up tools, consider switching to close.io

Vantagens

The email auto-tracking is by far the the tool of close.io. The fact you can create a lead and it automatically brings all of the history of emails you exchanged with them gives a lot more insight and visibility into salesman follow-up performance. Also, the call feature; if you have a strong internet connection, and especially if you're a startup and your salespeople is constantly on the run. Support also responds very quickly to feedback, which made a lot easier the switch from our former CRM.

Desvantagens

For our business, it´s very important to do bulk imports. However, the tool does not let you to opt out of duplicating leads, which makes us take longer to "curate" each file we want to import.

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Good For A Small Sales Team, in The Early Days

Avaliado em 07/03/2019

On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's...

On a larger scale, Close becomes really impractical. Sales agents lose track of contacts, there's no meaningful data analysis that can be done because of a lack of tagging and order. It's a good package to start out with, but I find that companies move along quickly for more powerful and useful products.

Vantagens

- really easy to use
- stripped down to the bare minimum, not many tabs for the sales team to navigate
- new email chain function is impractical as it's a manual task to set up for so few sales contacts
- customer support a few years ago was bad but has improved greatly
- price

Desvantagens

- hard to extract data in a meaningful way. The search functionality is quite rudimentary
- data analysis is barely existent
- insufficient tagging
- feels like a doctored spreadsheet with nicer formatting but less usability

Jordan
Jordan
Classificação geral
  • Setor: E-Learning
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Rigid structure means only certain sales processes fit (adaptations to all processes are...

Avaliado em 28/09/2016

Overall, Close.io is a B2B CRM where each client has only a few main contacts and they all go...

Overall, Close.io is a B2B CRM where each client has only a few main contacts and they all go through a specific, well-defined process, regardless of whether or not the deal is closed.

It's a very expensive platform, especially if you want calling features, so keep that in mind. My two cents: you should assess how well Close.io meets your needs before deciding that this is the right CRM (vs. a different CRM or a custom CRM if you're at higher volumes). Once you decide that it's worth exploring, my recommendation is to figure out how much you'll be paying in annual costs vs. a custom CRM implementation.

Close.io pretty much won't prioritize features for you, so if you need anything custom done, I recommend going somewhere else.

Vantagens

- Easy to get started
- Easy to import leads
- Easy to keep track of how everyone at your organization is interacting with the client
- Pretty simple, but effective reporting

Desvantagens

- Expensive
- Low quality call audio
- Low customization
- Rigid sales structure set-up

Martin
Martin
Classificação geral
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Has worked really well

Avaliado em 27/01/2016

We run an online insurance comparison site in Colombia. We generate leads through our website that...

We run an online insurance comparison site in Colombia. We generate leads through our website that we have to close by phone and mail. A sales cycle is in average for around 20 days. Our requirements were:

1. Scalable (Apt for Small and Medium Businesses)
2. B2C focus
3. Lead integration
4. Mail integration
5. Phone integration (including possibility to store calls)
6. Easy to use
7. Reminders
8. Spanish would be a plus
9. Good and fast ROI

I studied 36 different options before making my choice and I demoed 6. My finalists were Pipedrive and Close.io. But I found Close.io being the better one. It's really fast and easy to use and very easy to adapt as we want. So far I'm very happy. The only things so far is that it's a little bit complicated to get a Colombian phone number but that's not Close.io's fault. It's because of the carriers here. The other was the Spanish but it wasn't sch a big problem since you can name many things yourself. It excelled in everything else. It also seems to be easy to export the day we decide to swith to another platform (if we do).

Vantagens

Fast and easy to set up. Great customer service. Transparent costs.

Desvantagens

Maybe I would like it to work better in mobile. But that's mainly for me and not for my sales team. But apart from that I can't fin any cons.

Exibindo 5 avaliações de 160 Leia todas as avaliações

Perguntas frequentes sobre o Close

Abaixo estão algumas perguntas frequentes sobre o Close.

O Close oferece os seguintes planos de pagamento:

  • A partir de: 49,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Close são:

Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500

O Close está nos seguintes idiomas:

inglês

O Close é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular)

O Close se integra com os seguintes aplicativos:

Actiondesk, ActiveCampaign, Airtable, Asana, Bento, Calendly, Clay, Clearbit, Docusign, Dreamdata, Drift, Driftrock, Drip, Dripify, Fivetran, GetAccept, Gmail, Gong.io, Google Calendar, Google Sheets, Help Scout, HubSpot Marketing Hub, Hyperise, Intercom, Jiminny, JustCall, LeadFuze, LeadsBridge, Mailchimp, Make, MeisterTask, Microsoft 365, PandaDoc, QuotaPath, Retool, SavvyCal, Segment, Shopify, Slack, Spiff, Stripe, Zapier, Zoom Workplace, hotglue, snapADDY DataQuality

O Close oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Close.