Resumo do iSolved
O que é o iSolved?
Payroll + Benefits Administration + Time & Attendance + Human Resources data all totally integrated and ready for access. All of your important, commonly needed, mission-critical employee data in one place. Before iSolved, Payroll, Benefit Administration, HR and even time & attendance were separate pieces requiring exporting, importing, duplicate data entry, separate resources, software and logins. iSolved changes all of that. It is a completely integrated solution—data, payroll, benefits administration, time and HR.
Resumo do iSolved
Preços
Opções de preços
Recursos do iSolved
Mídias
iSolved - Avaliações
iSolved - Avaliações
Multiple Features
First time experience
It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.
Very easy
Very easy to use and other then the rare website down error no complaints
Horrible Customer Service
The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion.
Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.
iSolved - Payroll & Onboarding
Streamlining all processes from hiring, on boarding, payroll, timekeeping, benefits.
Compare as alternativas por classificação geral
Compare com alternativas
Multiple Features
Vantagens
- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.
Desvantagens
You can access the website via mobile or app but they don’t have all features available.
First time experience
It was a rough start as we are brand new to ISolved. I think that the transition could've been done a bit better and eased new clients into it rather than abruptly. I think the customer service side needs more work, as well as the follow-up time.
Vantagens
I like that the platforms are easier to navigate through. I like that you have several options as far as time and payroll go.
Desvantagens
I do not like the interface for the mobile view. I think updates should be done more frequently or covering more of the major issues as we are in a society of mobile devices and needing easy access to change/update information.
Very easy
Very easy to use and other then the rare website down error no complaints
Vantagens
All I have to do is sign in (enter a code if I'm logging into a new computer) and do a quick time stamp. Very easy.
Desvantagens
Very rarely the website is down and I am unable to document the time. Fortunately you can still document time but it is extra work.
Horrible Customer Service
The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion.
Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.
Vantagens
We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.
Desvantagens
This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours.
Employees must have an email to access their paystubs.
Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.
iSolved - Payroll & Onboarding
Streamlining all processes from hiring, on boarding, payroll, timekeeping, benefits.
Vantagens
Ease of use, online university training for the different modules. Customer service and response time is AMAZING!
Desvantagens
Switching between companies on the same account gets stuck at times or pulls info from the previous Company when in individual time information.
Compare as alternativas por recomendação dos usuários
Compare com alternativas
Preço do iSolved
Preço do iSolved
Compare as alternativas por relação qualidade/preço
Compare com alternativas
Recursos do iSolved
Recursos do iSolved
Compare as alternativas por avaliações dos recursos
Compare com alternativas
Categorias
Categorias
Mais informações sobre iSolved
Mais informações sobre iSolved
Principais recursos do iSolved
- Boost efficiency, accuracy, and profitability
- Eliminate extraneous work
- HR, time, and payroll are always in sync
- Increase data accuracy
- Increase organizational productivity
- No more running imports and exports
- Simplify operation
- Single data-entry point
Perguntas frequentes sobre o iSolved
Perguntas frequentes sobre o iSolved
Abaixo estão algumas perguntas frequentes sobre o iSolved.
P: Que tipo de planos o iSolved oferece?
O iSolved oferece os seguintes planos de pagamento:
Modelo de preços: Assinatura
Teste Grátis: Disponível
P: Quais são os principais recursos do iSolved?
O iSolved oferece os seguintes recursos:
- Boost efficiency, accuracy, and profitability
- Eliminate extraneous work
- HR, time, and payroll are always in sync
- Increase data accuracy
- Increase organizational productivity
- No more running imports and exports
- Simplify operation
- Single data-entry point
P: Quem costuma usar o iSolved?
Os clientes habituais do iSolved são:
Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Autônomos, Empresas de médio porte
P: Em que idioma o iSolved está?
O iSolved está nos seguintes idiomas:
Inglês
P: Que tipo de planos o iSolved oferece?
O iSolved tem os seguintes planos de preços:
Assinatura
P: O iSolved é compatível com disponíveis móveis?
O iSolved é compatível com os seguintes dispositivos:
iPhone
P: O iSolved se integra com quais outros aplicativos?
O iSolved se integra com os seguintes aplicativos:
Bonusly, EverythingBenefits, JazzHR, NOVAtime, Orbital Shift, Time Rack, TimeWorksPlus
P: Que nível de suporte o iSolved oferece?
O iSolved oferece as seguintes opções de suporte:
Suporte online, Tutoriais em vídeo
