NetSuite

Pacote de ERP e gestão empresarial em nuvem

4,1 /5 (713 avaliações) Escreva uma avaliação!

Resumo do NetSuite

O que é o NetSuite?

O NetSuite é um pacote de software líder mundial de gestão empresarial em nuvem, feito especificamente para as necessidades de empresas de alto crescimento e médio porte. O NetSuite ajuda a automatizar operações, otimizar processos, diminuir os custos e a complexidade de TI e melhorar a visibilidade em tempo real de toda a empresa, fornecendo um software na web completo para todos os principais processos de negócios, incluindo planejamento de recursos empresariais (ERP)/contábeis, gestão de estoques, gestão do relacionamento com o cliente (CRM), automação de serviços profissionais (PSA) e comércio eletrônico.

O NetSuite é a solução de ERP em nuvem mais implantada no mundo, usada por mais de 40.000 organizações em mais de 160 países. O NetSuite ERP oferece uma solução moderna e escalável para executar todas as principais operações de back-office e processos de negócios financeiros na nuvem. Desde recursos abrangentes de gestão financeira que incluem soluções sofisticadas de gestão de receita e faturamento até gestão de estoque, cadeia de fornecimento e armazém, o NetSuite capacita empresas de todos os portes e setores, em todas as partes do mundo, a gerar inovação e crescimento. A inteligência comercial integrada e a geração de relatórios e análises em tempo real equipam as organizações com uma única versão da verdade e geram uma tomada de decisão melhor e mais rápida.

A solução de gestão financeira do NetSuite é usada por milhares de organizações de vários setores para gerenciar suas necessidades de contabilidade. O software acelera o fechamento financeiro, fornece uma forte gestão de despesas, oferece gestão de receita simplificada e auditável e garante visibilidade completa em tempo real do desempenho financeiro da empresa.

Resumo do NetSuite

Preços

A partir de
US$ 499,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do NetSuite

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 5, Índia, Japão, Alemanha, Brasil, México
Idiomas
Chinês (simplificado), Chinês (tradicional), Checo, Danês, Holandês e outros 15, Inglês, Francês, Alemão, Indonésio, Italiano, Japonês, Coreano, Polonês, Português, Russo, Espanhol, Sueco, Turco, Taiwanês, Tailandês

Mídias

Role-based KPIs and Dashboards: CFO
Access your business from anywhere, at any time
Role-based KPIs and Dashboards: Controller
Optimized for mobile viewing
Role-based KPIs and Dashboards: Inventory Manager
NetSuite - Vídeo Captura de tela do NetSuite: Role-based KPIs and Dashboards: CFO Captura de tela do NetSuite: Access your business from anywhere, at any time Captura de tela do NetSuite: Role-based KPIs and Dashboards: Controller Captura de tela do NetSuite: Optimized for mobile viewing Captura de tela do NetSuite: Role-based KPIs and Dashboards: Inventory Manager

NetSuite - Avaliações

NetSuite - Avaliações

Classificação geral
4,1
/
5
Excelente
275

Muito bom
301

Regular
101

Ruim
15

Péssimo
21

Relação qualidade/preço
3,7
Recursos
4,1
Praticidade
3,8
Suporte ao cliente
3,6
81% dos usuários recomendam este app
Alvaro I.

Great ERP

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.


Traduzir com Google
Arthur H.

Extremely robust and customizable, yet archaic, poor interface, and too expensive.


Traduzir com Google
Tony M.

all in one solution


Traduzir com Google
Stefanie S.

Don't Use NetSuite

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.


Traduzir com Google
Mariana V.

Pros and Cons - Don't fall for their sale pitch

- The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays.

-The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team.

- They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver.

- Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.


Traduzir com Google
Alvaro I.
Setor: Internet
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Great ERP

Usado Diariamente durante Mais de dois anos
Avaliado em 13/07/2018
Fonte da avaliação: Capterra

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Vantagens

- Very Robust and Fully customizable
- Have an API and so connect with third party and other tools you use internally can be definitely doable.
- Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries
- Have great tools for making reports
The support have been great the last 2 or 3 times I used it.

Desvantagens

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow.
- The UI looks old, but does what you need.
- The documentation is really heavy and sometimes is hard to find things there.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Arthur H.
Setor: Atacadistas
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

Usado Diariamente durante Mais de um ano
Avaliado em 06/06/2020
Fonte da avaliação: SoftwareAdvice

Vantagens

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Desvantagens

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Tony M.
Setor: Consultoria de gestão
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

all in one solution

Usado Diariamente durante Mais de dois anos
Avaliado em 25/08/2020
Fonte da avaliação: Capterra

Vantagens

customisability to suit needs of our growing business

Desvantagens

cost to set up and run and for employees to be able to successfully use

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Stefanie S.
Setor: Atacadistas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Don't Use NetSuite

Usado Diariamente durante Mais de um ano
Avaliado em 22/10/2019
Fonte da avaliação: Capterra

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Vantagens

They sold it really well and their sales team was very enthusiastic and engaging.

Desvantagens

It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Mariana V.
Setor: Biotecnologia
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Pros and Cons - Don't fall for their sale pitch

Usado Diariamente durante 1 a 5 meses
Avaliado em 23/06/2020
Fonte da avaliação: Capterra

- The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays.

-The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team.

- They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver.

- Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.

Vantagens

- The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc.
- The search bar within the software works extremely well, which makes it easier to navigate;
- The use of the software is intuitive and easy to follow/ learn;
- The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.

Desvantagens

Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples:

1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field.

2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project.

3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases.

In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Recomendação do usuário
7,6/10
Baseado em 713 usuários
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Preço do NetSuite

Preço do NetSuite

A partir de
US$ 499,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
3,7/5
Baseado em 713 usuários
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Recursos do NetSuite

Recursos do NetSuite

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,1/5
Baseado em 713 usuários
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Categorias

Categorias

Software de Finanças e Contabilidade Sistemas de Gestão de Operações Software de Varejo e Atendimento ao Consumidor Software Sem Fins Lucrativos Sistemas de Gestão de Clientes Software de Gestão de Varejo Software de Loja de Varejo Software de Gestão de Armazéns Sistemas de Contabilidade Software de Contas a Pagar Software de Contas a Receber Software de Gestão de Desempenho Empresarial Software de Compras Ferramentas de Relatórios Software Suite Ferramentas de Colaboração Sistemas ERP Software de Gestão de Estoque Ferramentas de Gestão de Projetos Software de Gestão de Projetos e Planejamento Software de Gestão de Cadeia de Abastecimento Software de Serviços Profissionais Software Específico de Indústria Software de Colaboração de Projetos Software de Gestão de Negócios Software de Gestão de Encomendas Software de Gestão de Projetos Visuais Software Sem Fins Lucrativos Software de Gestão de Recursos Sistema CRM Software de Automatização de Serviços Profissionais Software para Consultoria Software de Distribuição Software de Website e eCommerce Software de Engenharia e Manufatura Sistemas de Controle de Estoque Sistemas MRP Software de Logística Software de Transportadora e Logística Sistemas de Gestão de Fornecedores Sistemas de Gestão Financeira Software de Gestão de Receita Sistemas de Programação de Produção Software para Organizações Sem Fins Lucrativos Programas de Orçamento Ferramentas de BI Software de Inteligência Empresarial e Análises Sistemas de Controle de Produção Software de Gestão de Vestuário Sistemas de Ecommerce Sistemas de Gestão de Suprimentos Software de Gestão de Portfólios de Projeto

Perguntas frequentes sobre o NetSuite

Perguntas frequentes sobre o NetSuite

Abaixo estão algumas perguntas frequentes sobre o NetSuite.

P: Que tipo de planos o NetSuite oferece?

O NetSuite oferece os seguintes planos de pagamento:

A partir de: US$ 499,00/mês

Modelo de preços: Assinatura

Teste Grátis: Não disponível

P: Quais são os principais recursos do NetSuite?

Não temos informações sobre os recursos do NetSuite.

P: Quem costuma usar o NetSuite?

Os clientes habituais do NetSuite são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o NetSuite está?

O NetSuite está nos seguintes idiomas:

Chinês (simplificado), Chinês (tradicional), Checo, Danês, Holandês, Inglês, Francês, Alemão, Indonésio, Italiano, Japonês, Coreano, Polonês, Português, Russo, Espanhol, Sueco, Turco, Taiwanês, Tailandês

P: Que tipo de planos o NetSuite oferece?

O NetSuite tem os seguintes planos de preços:

Assinatura

P: O NetSuite é compatível com disponíveis móveis?

O NetSuite é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O NetSuite se integra com quais outros aplicativos?

O NetSuite se integra com os seguintes aplicativos:

BambooHR, Bill.com, Daptiv PPM, EasyEvent, InterWeave Quickbooks Integration, InterWeave Salesforce.com integration with Quickbooks, InterWeave Smart Payment Gateway, InterWeave SugarCRM integration with Quickbooks, InterWeave eMail Gateway, SnapLogic

P: Que nível de suporte o NetSuite oferece?

O NetSuite oferece as seguintes opções de suporte:

Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo, FAQs, Fórum