
Sobre o Verizon Connect
Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.
Principais benefícios do Verizon Connect
Increase fleet visibility.
Streamline processes. Get more done with fewer resources.
Help your team improve driving habits.
Increase productivity and improve efficiency.
Dispositivos
Porte da empresa
Mercados
Austrália, Canadá, Reino Unido, Estados Unidos
Idiomas
espanhol, inglês
Imagens




Recursos
Total de recursos do Verizon Connect: 86
Alternativas
Samsara

Geotab

Verizon Connect

mHelpDesk

Avaliações
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- Setor: Telecomunicações
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
It's one of the best purchases our company ever made.
Avaliado em 21/05/2018
We love this software, and we have cut down on employees unapproved use of company vehicles and...
We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
Vantagens
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
Desvantagens
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
- Setor: Imobiliárias
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Terrible On boarding experience
Avaliado em 11/08/2021
2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did...
2 days, hours on the phone, multiple emails, and they have no idea where my equipment is. They did send me a warning that I would be charged $100 per vehicle if I missed my install appointment, but can't tell me how much they will reimbursement for the cost of my staff sitting round waiting.
Vantagens
Hard to say, I can't get the install done.
Desvantagens
Customer service is terrible, no follow up, hard to get anyone that will be accountable. Be prepared for long hold times if you have issues.
Alternativas consideradas
SamsaraRazões para mudar para o Verizon Connect
I have verizon fios, thought having to deal with one contractor would benefit me. I was wrong.- Setor: Alimentação e bebidas
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Verizon Connect - How to Destroy a Product
Avaliado em 21/04/2022
The software itself works well -- contract renewal, the switch to 4G (which now has been going on...
The software itself works well -- contract renewal, the switch to 4G (which now has been going on for almost 2 years and I still can't get anyone to talk to me about the contract) and customer support in general is just horrendous. We were a customer of Fleetmatics, and they were great to work with -- this is the worst I have ever seen -- babies crying in the background, terrible noise levels when you actually get someone on the phone -- the list goes on and on. Anyone at a management level on the customer service side should be fired now!
Vantagens
The software itself is acceptable -- but certainly not superior to anything else in the industry
Desvantagens
The CUSTOMER SERVICE AND ADMINISTRATiON is the worst I have EVER experienced -- from an impossible to understand sales and support org structure -- numerous people from different departments but none ever call back -- not clear who has any authority -- it is impossible to describe how bad this is.
- Setor: Construção
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Do not use this service for vehicle tracking
Avaliado em 06/05/2022
Horrible. I was transferred (I counted) 17 times by customer service, just for a simple task...
to...
Horrible. I was transferred (I counted) 17 times by customer service, just for a simple task...
to assign/connect a GPS to our vehicle.
**I tried doing it through their App, but that doesn't work either..
Vantagens
Tracking is about the only thing,...it's somewhat on point.
Other than that, there is nothing I like about this company.
If your GPS is not connecting your pretty much out of luck, because you won't be able to get help from
customer service, or even a business rep., but you will still be charged for it every month...
Desvantagens
The customer service is non existent, so your paying for a product you can't even use because the GPS will not connect unless you can get it assigned to a vehicle, & you can't get anyone in customer service to do that...not even a business rep for our acct can help.
- Setor: Serviços meio ambientais
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Customer Service Review
Avaliado em 10/03/2022
It is unfortunate that a company with such a good product has the worst customer service. Not only...
It is unfortunate that a company with such a good product has the worst customer service. Not only do you have to speak to at least 3 people to get anything accomplished, you also have to repeat the same information over and over and over. If the employee does not like your attitude they will just close out the case number and you never hear from them again until you call in and start the whole process over. Although we are happy with the products if I could go back in time I would never choose this company due to customer service. 40 minutes to get a replacement unit is just not acceptable.
Vantagens
We are very happy with the software. It works as stated.
Desvantagens
We are very happy with the software. It works as stated.
Perguntas frequentes sobre o Verizon Connect
Abaixo estão algumas perguntas frequentes sobre o Verizon Connect.P: Que tipo de planos o Verizon Connect oferece?
O Verizon Connect oferece os seguintes planos de pagamento:
- A partir de: 45,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Não disponível
Demo on request.
P: Quem costuma usar o Verizon Connect?
Os clientes habituais do Verizon Connect são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
P: Em que idioma o Verizon Connect está?
O Verizon Connect está nos seguintes idiomas:
espanhol, inglês
P: O Verizon Connect é compatível com disponíveis móveis?
O Verizon Connect é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Verizon Connect se integra com quais outros aplicativos?
O Verizon Connect se integra com os seguintes aplicativos:
AssetWorks, Comdata AP Automation, Descartes MacroPoint, ESRI ArcView, Fleetio, FourKites, ProMiles Fuel Management, Quickbooks Online, ServMan, ServiceMax, Shipwell, Whip Around, project44 Freight APIs
P: Que nível de suporte o Verizon Connect oferece?
O Verizon Connect oferece as seguintes opções de suporte:
Email/Help Desk, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
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